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Reviews summary

4
Good
6332 reviews
Brilliant
3480
Good
1711
Average
657
Poor
277
Awful
207

20 Traveller reviews from Holiday Watchdog

Absolutely Amazing

5
Brilliant
by
Reviewed 25th March 2009

"This hotel can only be described as amazing. Stayed there in July/August 2008 with my husband and 2 children (12 & 10). FOOD There are around 8 places to eat at the Orlando World Centre so there is something for everyone. Breakfast is served in the Solaris restaurant and the canteen downstairs. We only ate in the Solaris restaurant once for breakfast because even though it was very nice, it was £9 per person. We ate in the canteen area a couple of times however, unless you went around 7am, it got quite busy. Our favourite place to go for breakfast was the little Starbucks Coffee shop in the lobby. We went there for the majority of the holiday - very reasonable prices and GORGEOUS food. We only ate a few lunches at the hotel as we were at theme parks for the majority of the holiday. We tended to eat in the canteen area for lunch as it was snack food such as sandwiches, chips and pizza. The Solaris restaurant was also open at lunchtime but the food was quite heavy stuff. Our evening meal was usually eaten at the Solaris restaurant or the sports bar. The solaris restaurant served honestly the best food I have ever tasted and there was an all you can eat buffet that was constantly being restocked with freshly cooked food. The kids preffered the sports bar as it was really english food & lots of the food they love. The portions were exceptionally large. The 'Oreo cake' was an extremely popular desert. Plus, there was booths you could sit in with televisions in where you could watch literally every sky channel. There was also a Japanese restaurant, and Italian restaurant and a poolside bar that served snacks and drinks throughout the day plus many more that we didn't try! ROOMS Can't think of a single think wrong about the rooms. Very spacious and spotlessly clean. The minibar was full of goodies and at reasonable prices. The bathroom was lovely and clean and everything worked properly. The balcony was massive. STAFF Every member of staff we encountered was friendly and did everything in their power to fulfil your needs. Couldn't really ask for anything else! FACILITIES The swimming pools were totally clean and had lifeguards at the busiest times. There was a really quiet pool if you wanted to relax, an indoor pool and the main pool which was huge and had a slide in it. There was also around 6 jaccuzzis dotted around and a spa. The pools were all open from around 7am til 12am. There is also a great games room with many of the favourite arcade games and a fabulous gym! The only downside is that you have to pay for almost everything including parking your car in the hotel carpark. I would definately reccomend this hotel to anybody thinking of visiting Florida of any age! Should be 6* not 5, will definitely be returning for many years to come. "

Holiday details

  • Travel date: 24th March 2009

There is only one word to sum up this ho...

5
Brilliant
by
Reviewed 26th September 2008

"There is only one word to sum up this hotel - amazing. It has everything you could ever want in a hotel. Staff - All staff encountered were friendly and were as helpful as possible. Rooms - Our room was lovely. Everything was really clean the facilities were great. Pools - One thing we found at the Orlando World Center was that there was a pool for everyone. There was a big one with slides in for the children and a more relaxing one for the adults to just relax in plus a shallow one for toddlers, an indoor one and several hot tubs Restaurants - All food was prepared fresh and was of high quality. There were about 6 restaurants so plenty of choice. The only bad thing about this hotel was that everything costed absolutley loads. On our first day it was a scorcher so we bought some drinks. There are only 4 of us in the family so it doesn't usually come to much. We bought 3 large cokes (they weren't that huge and it was either large or a small cup which could only hold around 300ml of drink) and a beer. It came to $22 (Around £11). Also while on holiday we hired a car as everyone who we had talked to said it was a must however, at this hotel it is $11 per day just to keep your car in the private hotel car park. We stayed for a fortnight so as you can imagine racked up quite a hefty bill. Overall, Orlando World Center Marriot was an excellent, high standard hotel which I would definately highly recommend to others."

Holiday details

  • Travel date: 26th September 2008

This is a top class hotel, well worth 5*...

5
Brilliant
by
Reviewed 8th June 2008

"This is a top class hotel, well worth 5*. From arriving and checking in to checking out, I cannot fault any of the service the hotel gave. We went on holiday with friends who had booked seperately, when we checked in the staff were more than helpful in providing us with rooms next to each other and also in a lovely location, very handy to the pool area and also the carpark.(Ask for a room in the West Wing as this has a Carpark behind it, but ask for the pool side otherwise your room will overlook the Carpark.) We also asked for a fridge in both rooms (very handy to keep water and bits in) and these were delivered within 2 hours free of charge. As we were by the smaller pool we didn't really use the main pool but both areas were lovely and clean and never got too busy. We only really used the pool in the evening to relax in after a tiring day at a theme park. It was still very warm at night with the sun still shining so probably just as hot as what pools in Europe are during the day. We ate at the Solaris Restaurant twice during our stay. An average meal for 3 came to $90 which is roughly £50. Not bad for 2 steak meals and an Angus Burger and 1 round of drinks. We used a pizza takeaway next to the CVS supermarket down the road from the hotel on World Centre Drive. It cost approx $16 for a 14"cheese and tomato pizza and was one of the best pizzas we have ever had. We had room service twice delivering Pizza Hut pizza which was reasonably priced. For a medium cheese pizza it came to $21 which we rounded off to $25 to include a tip. Tipping is a way of life over there and seems wierd at first but you get used to it and to be honest it didn't make too much of a dent in your spending as it's normally only a couple of dollars here and there, and everything is so reasonably priced anyway. The hotel is ideally placed for all the attractions though I advise hiring a car as it makes it much easier to get around. We never ate breakfast at the hotel as it was quite expensive. We usually went to Ponderosa which was a five minute drive away or Sizzlers Restaurant on International Drive which was about 10/15 mins drive. Nothing is really within walking distance. Walt Disney World is only a 5 minute drive away and so convenient. Universal was a 15 minute drive and Seaworld/Discovery Cove/Aquatica was 10 mins drive. Busch Gardens is just over an hour drive, we got a free shuttle bus from Seaworld for this to save petrol. I advise that you do a theme park one day and a water park another as it is a tiring holiday but you can pace yourself by doing it that way. We have not come back as tired as what people warned me I would. We did all the parks during our two weeks but only skimmed the surface of them all. Each park had its good and bad points and everyone has a different favourite. You need at least two full days at each park to see everything they have to offer. We are definitely going back to Orlando in 2010 and will then spend more time at the parks we enjoyed the most and not bother so much on the ones that didn't impress."

Holiday details

  • Travel date: 8th June 2008

The flight was very good and the staff v...

4
Good
by
Reviewed 6th June 2008

"The flight was very good and the staff very impressive. The hotel was huge but clean and the rooms were very modern. The large flat screen tv was impressive as was the ability to connect to the internet via a cordless keyboard onto the large tv set. It was my first visit to the USA but it was a good experience. The restaurant for breakfast was a little expensive but the choice in food was emmense. The pool areas (there were two pools) were clean and tidy. The pool bar was very expensive ( $9.40 for a glass of white wine). The location of the hotel is just over the road from Downtown Disney, and a short bus ride (which is free) to the other attraction parks. Busch Gardens is approximately one and a half hours drive from the hotel. Downtown Orlando is at wenty minute drive away. It's huge buidlings and many shops and bars are worth more than one visit. As is Internatioanl Drive and Kissimmee shopping areas. The weather gets very hot and humid. When it rains in Orlando (most days) it pours, but only for a short time then within half and hour the ground is completely dry. The food is out if this world in Florida as are the size of portions. The pound is very strong in the USA and bargains are to be had (about half price compared to UK prices). The locals are very friendly and helpful and the hotel staff are the most pleasant people i have ever met on holiday (and ive been abroad about 30 times). I am going back to Orlando this July 08 and iam told next years holiday (2009) is already booked."

Holiday details

  • Travel date: 6th June 2008

Tour operator great - sorted out all our...

4
Good
by
Reviewed 10th April 2008

"Tour operator great - sorted out all our complicated wishes and had three hotels altogether during our stay in Florida and this was no problem for them to sort out including car hire and was all relatively easy once we were there. Lake Buena Vista was a moderate hotel no more than the 3+ stars it is awarded. When we arrived it was 6.30pm and the restaurant was empty (a little worrying) and only slightly busied up when we left at 7.30pm but maybe this due to everyone being out of the hotel and down at Disney. Location - great for transfers to Disney, Universal and Sea world etc only 20 - 30 mins in each direction. (Tip - Sea World a must see!!!) Food - adequate in the restaurants (not cheap £28.00 for two burgers and chips and one small pizza shared by the kids and one drink each) but with so many local restaurants and takeaways on offer (five chinease buffet houses within a 5 mile radius) we ate out every night after that. Would also recommend the local steak house (award winning) Should try the 50 oz steak and whole lobster (one meal)!!!!! Room - Again adequate but no more no less but clean and regularly changed linen. Small balcony but very close to interstate and therefore noisy with doors open (not when shut). Satellite tv and lots available if required (including childrens channels). Facilites - overall good. Few little shops within the foyer but as usual over priced. Swimming pool was excellent - noone in it due to everyone being away from the hotel nearly every day!! For two days we were the only ones in it all day. Sort of pool bar although just need to go inside to order drinks when not very busy. Childrens pool but very basic and colder than the main one. We often watched Racoons raiding the bin next to the pool at night - maybe not great for hygeine but great to see some wildlife in the middle of a built up area!!! Grounds lovely although not huge. All areas kept clean and tidy. Staff friendly and top tip - can arrange to go to a timeshare lecture at customer desk and get free tickets to disney - make sure you say a firm no at end of the 2 hour tour and free breakfast and tickets are yours (? totally worth it?) Check in and out were very easy and overall the holiday was relaxed and restful if a little quiet at night and not exactly luxurious. Would go back to the area again but probably try another hotel just for a change."

Holiday details

  • Travel date: 10th April 2008

Hotel on World Centre Drive. Location pe...

5
Brilliant
by
Reviewed 13th October 2007

"Hotel on World Centre Drive. Location perfect, staff friendly and always helpful. Exceptionally clean in all areas including the pool area. Games room for children was a little disappointing compared to rest of hotel. Indoor pool and spa was also lovely we used the indoor pool facilities more than the outdoor. The hotel also offers a full spa I enjoyed a manicure whilst my husband had a massage after using the fully equip on site gym. Hotel offered a good selection of restaurants food was 5* except in hotel sports bar. Universal studio was fab; we found the Disney parks very disappointing. Magic Kingdom was ok but Animal Kingdom was the biggest disappointment of our whole holiday. I would recommend anyone visiting Kennedy Space Centre pays the few extra dollars to have lunch with an astronaut; even our 6 year old loved it. Overall Virgin experience was perfect and wouldn't hesitate to book again."

Holiday details

  • Travel date: 13th October 2007

The Marriot World Centre Hotel dominates...

3
Average
by
Reviewed 13th July 2007

"The Marriot World Centre Hotel dominates the Lake Buena Vista skyline and is easily accessible from the main I-4 motorway. It offers a convenient location from which to visit any of the theme parks and this is certainly one of the main advantages to be gained from staying here. The hotel boasts superb accommodation and grounds with an excellent range of facilities including a world-class golf course and gym. The swimming pools are gorgeous and well maintained with enough sun beds for everyone and a day-long, waiter, bar and food service. The Marriot World Centre, in-house, dining options cater for every taste such as pizza, Chinese, pasta, steak, burgers and sushi. The chefs aim to please and are always willing to prepare dishes not included within the usual menus. However, we thought some of the menu prices were a bit 'steep' when you considered the quality of food, such as $80 (£40) for a simple, tasteless, pasta dish and house wine. The food forecourt ,where you get take away sandwiches and pizzas inexplicably shuts at 7pm, after which time you have to rely on the very expensive room service or restaurant option. We only dined at the hotel on a couple of occasions, choosing instead to visit the abundance of local restaurants. We particularly enjoyed the family friendly, Olive Garden Restaurant on Apopka Drive (10 mins by car) which offers excellent, wholesome Italian food at sensible prices. The hotel was severely let down by the aggressive, 'in your face' tipping culture we experienced during our stay. Tipping is expected in America but we have never felt under so much obligation. We arrived in the middle of the night and drove up to reception to check into our room (tired and hungry after a combination of an 8 hour delay, an eventual 9 hour flight, and a 40 minute drive from the airport). The valet ripped the keys out of my husband's hands when we got out of the car and told us we could not park there to unload or check-in, even though the forecourt was deserted and it was 3 0' clock in the morning - that we had to go to the garage, which was approx 500 yards away from the hotel. The valet then proceeded to give us the wrong directions and laughed when we drove back, telling us that he now had to confiscate the keys or one of them had to take the car down to the garage, which we later found out would have cost $16 (£8) per night plus a tip, as opposed to the ordinary parking fee of $8 (£4) per night. At this point and very close to tears, I got out and started to unload the luggage and dragged it all by myself to reception while the valets looked on and laughed and my husband was forced to drive down to the garage or be clamped. He then had to run back to the hotel via a deserted, badly-maintained, dirt track running along the side of the hotel. We later found out that there was actually a courtesy shuttle bus on offer. It was almost impossible to get served at any bar you went up to under your own steam because the staff almost insist on bringing the drinks to your table, a process which takes anything up to 20 minutes. The bar staff/waiters issue a receipt for signature and blatantly point out the tipping section. If you decline to tip for every single drink, then they chose to prioritise other guests for immediate service, even when it is obvious you were first in the queue. The attitude was much the same from every service-orientated function at the hotel; I thought the room service waiter who brought us a couple of pizzas and chips one night was never going to leave. We had already paid a hefty 15% service charge in addition to a couple of dollars room charge for the food without having to feel obliged to tip him too! The whole take away, plus tip cost $55 (£28)! We were also appalled to find that it was only after tipping the chamber maid $10 dollars for our first week's stay that we were suddenly provided with complimentary bottles of mouthwash and additional toiletries!! The hotel is by far the most aesthetically pleasing 4* we have ever stayed at. The rooms, views, and facilities were fabulous but the staff and service were appalling. This is not our usual Florida experience and would recommend the significantly cheaper but far more hospitable and much better located Sheraton Safari on Apopka, Lake Buena Vista (down the road from the Disney gates). Top Tips: Before you go: .....Go in either May or October for cooler weather (85-90c) and shorter theme park queues. .....Do not make the mistake of planning to cram too much into your two weeks or you will burn out and come back even more exhausted than you went! ......Plan at least 1 full day each for Animal Kingdom, Bush Gardens, MGM, Universal, Epcot, and Sea World. The Magic Kingdom takes 2/3 days to get around if you want to go on most of the attractions. ......Take your own material cooler (for ease of packing in your suitcase). Material coolers are allowed in most parks. Stock it with ice and freshly made sandwiches and drinks from either your hotel or a nearby sub shop. This provides a cheaper and much more wholesome option than the limited burgers/pizzas on offer! ......All tourist paraphernalia will deliberately point you to the toll roads so download your route to the hotel/parks before you get there and exercise the avoid toll road option by using the I-4. ......Visit Travel City Direct on the web for your theme park tickets. Theme park tickets where you can hop parks and have unlimited 14 day access represent the best value for money and provide the most flexible option. ......Florida is much more family friendly now but there are certain parts which are still quite 'rough'. If someone looks suspicious then they probably are!! Do not put luggage in the back seat of a convertible (my friend's luggage was stolen at a set of traffic lights). The best money carrying device is a bum bag which can be placed under your shirt (available at any market). ......Pack a spare hold-all into your suitcase and watch your outward luggage weight as you will definitely be coming back with stuff for yourself and other people! ......Consider a night flight if you have any little ones as they are much more likely to sleep during the 9 hour flight. While you are there: ......Give the ticket touts a wide berth; they may offer a free theme park trip but you will have wasted a day looking around a time share and you have no guarantees the ticket you get will work as security has been increased in the theme parks whereby you need a thumb print ID to get in. ......The Floridian sun is hot, hot, and hot! Do not walk about the theme parks without a suitable SPF lotion and head cover or you will quickly burn and suffer heat exhaustion! ......Head off to the theme parks feeling refreshed later in the day after visiting a water park or staying by your hotel pool during the morning (put your theme park hopper tickets to good use!). ......Do not feel obliged to leave 15 - 20% tip for every single service you receive, otherwise your holiday budget will be severely eaten into. ......Hire a car to get about in, even where shuttle options are offered as part of your accommodation's service! America is not too good at pedestrianisation and attractions/restaurants can be miles apart and often not within easy walking distance from hotels. ......Consider hiring a stroller for the younger members of your party, even when you think they have outgrown them i.e. 5/6 year olds. Even older children will quickly tire when walking about the theme parks! ......Do not buy expensive bottle water at hotels or theme parks (up to $4 or £2 per bottle). Go to the supermarkets where you can pick up packs of 10/12 for the equivalent of a couple of British pounds. Take a couple of bottles to the parks and then fill them up at the many water fountains scattered around the parks. ......To avoid disappointment, book for evening meals at the theme park restaurants early in the day as some of have no reservations left by mid-day. ......The Disney shops are absolutely fantastic and every child's dream so head off the inevitable and constant 'can I have?' by telling your little ones they can choose something to bring back with them on the very last day of your holiday. ......A cinema visit is an absolute must! You get to see the picture way before it hits British shores and the Americans shout at the screen and enter into the dialogue (a bit like the Rocky Horror Picture Show). It is hilarious! Before you come home/Going home: ......Consider spending your last day at a water park where you have access to showers/changing facilities and will at least return to the airport fresh for the journey home. Pack all your big toiletries and take the complimentary shampoos and conditioners from the hotel room with you. ......Use your spare hold-all for all the stuff you have bought and check it into the hold rather than lugging it about the airport with you!"

Holiday details

  • Travel date: 13th July 2007

We spent 2 weeks at this fantastic 5 * h...

5
Brilliant
by
Reviewed 16th May 2007

"We spent 2 weeks at this fantastic 5 * hotel. We booked our hotel and flights separately on the internet. This hotel is just 5 minutes from Disney and is huge. They upgraded our room when we arrived and we had 2 big beds and a sofa bed for 2 adults and 2 children. The hotel has a couple of restaurants and a fast food one. The Italian restaurant was very very nice. Drinks in the hotel were a bit pricey but it is a 5* hotel. The main pool has a great slide and there is a quieter pool if you want to get away from the kids. There are lots of restaurants nearby so were never stuck for somewhere to eat at night. Hotel staff were very friendly and helpful. This hotel worked out far cheaper than staying in a Disney hotel and it is in a great location."

Holiday details

  • Travel date: 16th May 2007

After staying at 3-4 hotels in Florida I...

5
Brilliant
by
Reviewed 23rd October 2006

"After staying at 3-4 hotels in Florida I would say this is the best one we have stayed at. Everything was to a high standard, rooms were clean and restaurants were tip top. The only thing bad about the restaurants was the sports bar they were slow in service and poor quality of food. The hotel had 2 large swimming pools and children’s pool plus a spa area. All pools were a good standard, it also had an indoor pool which I never visited. The hotel is situated 5 minute drive away from Disney which is handy, as the hotel put on shuttle runs to and from the Disney parks. To go to other places such as international drive you would need a car, as taxis are expensive. On arrival to the hotel we were tried from the journey but the warm welcome and friendliness of the staff made it just that bit easier to stay awake. All staff in the hotel were pleasant and always greeted you with a smile. The hotel had a 18 hole golf course around it which made my dad very happy, he played twice on this course with me as his buggy driver and he really enjoyed it, all the staff on the golf team were pleasant and whilst you were on the course there was a buggy which had drinks and crisps for you to buy. All in all I think this holiday was brilliant one of the best I’ve ever had as none of us wanted to come home."

Holiday details

  • Travel date: 23rd October 2006

The hotel is situated in Lake Buena Vist...

4
Good
by
Reviewed 13th August 2006

"The hotel is situated in Lake Buena Vista, five mins from Disney and fifteen mins from Universal Orlando Resort. The Orlando World Centre is a very large complex, too large you might say. However it rates very highly in my opinion as its of a very high standard in that the rooms were very clean and tidy and the service was second to none. It has two large swimming pools (one with a childrens slide) and a couple of splash pools and spas all of which were in good condition, however it also had an indoor pool but this was in poor repair and was in need of a good clean. Because the hotel is of such a large size car parking was a bit of a problem in that the car park was quite a way from the hotel and took some time too get to your room, there was a shuttle available but you had to wait for it to arrive. One tip would be that depending on which section of the hotel you were staying in you could leave your car in another section as this was closer than the car park. Overall a very nice hotel to stay in made better by the fact you are in such a fantastic holiday destination. "

Holiday details

  • Travel date: 13th August 2006

World Class Hotel

5
Brilliant
by
Reviewed 13th December 2012

"From March 18th through 23rd 2004, my wife, two months old son and mother have stayed at this huge but welcoming hotel. From the minute we arrived, we felt as if we entered a different world;impressive atrium lobby with panoramic elevators (which operate more efficiently than the ones in the Marriott Marquis N.Y.city),very helpful staff,beautiful landscaped pools with waterfalls, very clean and well appointed rooms with stunning views and a very elegant atmosphere throughout the property. My favourites: the smaller pool in the west wing which is less noisy than the main pool and has beautiful new age music in the background as well as the breakfastbuffet at Solaris restaurant, a feast! (We had breakfast one morning at the Hyatt Grand Cypress for a change and couldn't believe that they were serving a Days Inn-style breakfast in such a hotel). 10/10 from the Bruggeman family from Belgium! Frédéric Bruggeman"

Holiday details

  • Travel date: 30th March 2004

Beautiful hotel, a little too big

4
Good
by
Reviewed 27th October 2012

"I posted a similar review on the DIS but we stayed at this hotel from 3/16 - 3/19. The hotel itself is very large and beautiful. As stated before, the $15 valet is almost required unless you want to walk/take the shuttle from the parking garage. The rooms are comfortable, have a safe, hair dryer, two sinks and separate bathroom. Every room has a balcony which is a nice perk. The gym has about 30 state of the art machines and a full service spa. The pool is the largest i've ever seen, and there are probably 4 other pools on the property. We stayed here with a Priceline bid, and we got a wonderful room overlooking the pool on the 4th floor - I had expected a roof or parking lot view. The only real negative I had with this hotel is that if you're going for a vacation, the hotel caters to the business travelers, and the hotel is about 95% full with business people there on a conference. There were people doing business on cell phones in every corner of the building. At night, there were 100 people dressed in business attire going for dinner or a "company" event. If you want to stay somewhere with the "Disney Magic" stay on-site, but if that's not crucial to your vacation, this hotel will be a great choice."

Holiday details

  • Travel date: 23rd March 2004
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Orlando World Center Marriott is also called

  • Orlando World Centre Marriott Hotel
  • Lake Buena Vista
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