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Reviews summary

4
Good
544 reviews
Brilliant
278
Good
184
Average
65
Poor
12
Awful
5

20 Traveller reviews from Holiday Watchdog

Decent, clean, well-located hotel.

4
Good
by
Reviewed 15th January 2013

"The hotel wasn't anything flashy, but it was fine for our purposes. The room was an ocean-view with a king bed with a kitchennette, which gave us the opportunity to eat in. They provided pots, pans, plates, silverware, and cups and mugs, oh, and a coffee maker. The beach in front of the hotel was great for snorkeling and by the restaurant there is a more of a beach for playing around in the water. The hotel has guests only palapas so you can hang out at the beach all day in the shade, and they provide lounge chairs for free. You can also hang up your own hammock under the palapas. The room was clean, if a little outdated, but since we spent most of our time outside it didn't matter. However, because there is no TV or radio, I suggest bring passive speakers to connect to your MP3 player to have some music. The major draw back was that the water was salt water based - so you washed off the ocean salt with a little bit less salt in the shower. The staff at the hotel were usually helpful - the maintenance staff came to fix a mechanical problem in our room within 5 minutes and they had it remedied within 10 mins. The restaurants on the property were a little expensive, but the area was a bit expensive for food in general. The loncheria next to the super chomak grocery store had great tacos for $5, and the Turtle Bay Bakery had awesome brownies and carrot cake. There are 2 grocery stores outside the entrance of the hotel - La Pueblita is the better choice for most things as they actually have prices on the items, where as Super Chomak doesn't and one gets the impression they change the prices when it suits them. The "travel agency" in the lobby of the hotel - akumalguides were a bit vague on the details of a tour we went on - if you book a tour with them (which we did - Chichen Itza - the tour company was decent altho they did a little too hard of a sell on tourist items, and Chichen Itza was awesome. ) just make sure that you write down all the details and ask plenty of questions about start/end times, and what to bring and what the itinerary is. If we go back we might try some place else, but for the price and the location, Hotel Akumal Caribe was a pretty decent deal."

Holiday details

  • Travel date: 9th June 2008

A Very Relaxing Vacation

4
Good
by
Reviewed 9th January 2013

"We stayed in the hotel from March 25 thru March 31. Our room was on the third floor and we had a great view. The hotel itself is amazingly quiet and I suppose this is due to the type of construction. Many US hotels could learn a thing or two from Club Akumal Caribe as the value and quality of the hotel exceeds what we would consider "2 Star". The room was always clean as well as the grounds. We left the screen door open and turned on the ceiling fan at night. This was the way to avoid the heat or the noisy air conditioner. The beach chairs are stored in a fenced area and we never had a problem asking for one and having them take it to a spot on the beach. It was great not to have the pressure of racing out at 7:00 AM to get our towels down. That is no way to start your morning while on vacation. They give everyone a wrist band to wear and this is how you get to use the pool, chairs, palapas, etc. As for Akumal, it is very relaxing and pretty low key. There are not lots of restaurant choices so on the next trip we may ask for a room with a kitchenette. The fridge in the room is nice, but it would be a nice addition to be able to cook on a few nights. Chomak Grocery store is very well stocked. On two of the days we were there, the ATM's in town (3) ran out of cash so plan ahead. Chomak does not accept credit cards. Definately go to Yal Ku and definitely go early or late in the afternoon. It is a manageable walk and we did it with our kids (11 and 13). It is also a 60 peso taxi ride. I would love to go back next year and I think Akumal is a great location for families."

Holiday details

  • Travel date: 9th April 2008

Relaxed resort

4
Good
by
Reviewed 10th January 2013

"My wife and I stayed in one of their bungalows for a few days this past March. The room was somewhat plain but large; all bungalows are on the ground floor. Disconcertingly, the bungalow had windows with relatively flimsy shades on three sides, which did make the room feel a bit more like a fishbowl than we would have liked, although the shades did velcro together in a few places. The resort itself is relatively laid-back, which we appreciated. All activity basically shuts down at 10pm, and there are no TVs in the rooms. The local restaurants were perfectly fine, Lol Ha is slightly more upscale; they had dance shows a few nights a week which we really were not interested in so we only went there one night. (They include a small cover charge). Turtle Bay Bakery is very close as well, and a very good deal on its own. They have good breakfasts and marvelous baked sweets. There are also a couple of other restaurants nearby, and another couple if you walk 15-20 minutes over to Half Moon Bay. (You can also rent bikes or golf carts at the hotel). Internet service was available in the rooms through an ethernet plug for $10/day, or you could get two hours free at the bayside bar/restaurant if you ordered something. Service there could be a bit slow sometimes, and it was sometimes crowded. The beach has really good white powdery sand but it is a public beach, which means that it did get crowded after about 11am. Along with the hotel there are a number of apartment rentals nearby, other hotels, and local folks using the place. Also there are always a number of boats docked or running in front of the hotel, which detracted from the swimming and snorkeling. You really ended up having to pick your way between the boats to snorkel, at least until you got about 30 meters out, and even there boats came through from time to time. The water is very calm due to a breakwater several hundred meters out. We saw sea turtles there every day about 50-100 meters out (a bit of a swim), but no coral reef to speak of. The water where the turtles swim was not particularly deep, perhaps 3-5 meters. The location of the hotel seems to be an american ex-pat sanctuary; lots of laid-back americans around, and most of the businesses appear to be american owned. The two local grocery stores (Super Chomak and another across the street) are a great boon to any who wants to buy food, clothing, booze, medicine, etc., for themselves, and there is a really nice library right nearby that lends books in english and spanish to tourists."

Holiday details

  • Travel date: 4th April 2008

We love Akumal

5
Brilliant
by
Reviewed 14th January 2013

"We have stayed at the Hotel Club Akumal Caribe several times, but this was our first time back in 4 years. We had always stayed in the hotel building previously, but stayed in a bungalow on this trip. I was originally disappointed not to be able to get a room in the hotel, but we ended liking the bungalow so well, we'll stay there in the future. This is by no means a 5 star property, but in my opinion you can't beat this place for the value. The bungalow rooms are large (very small bath), the rooms are immaculate, and equipped with a small refrigerator and a safe for your valuables (new since our last visit). Although the bungalows don't have an ocean view, they're nicely landscaped and everything is within a few steps of the beach, so we didn't find that a drawback. I noticed someone else commented on the hard mattresses, which I thought were very comfortable (I hate soft/lumpy mattresses). No TV - a major plus in my opinion, not shared by my husband. The beach is beautiful white sand, with plenty of palm trees to provide shade, and guests of the hotel have a prime area reserved for their use and free use of beach chairs. There's also a small pool up by the hotel, and a spa just beyond the pool. You can snorkel right off the beach and be pretty much guaranteed to see big sea turtles, rays and some typical tropical fish, although not as many as in some other places we've been. The restaurant Lol Ha is good and convenient, but we thought Turtle Bay Cafe was the best within walking distance. The two grocery stores carry just about anything you would need and are very convenient. We always rent a car and highly recommend heading south a little ways past Xel Ha to Oscar and Lalos - fantastic seafood at incredibly reasonable prices - we went 4 nights for the lobster (4 big tails for $35). We even drove back down from Cancun one day with friends that joined us there the following week. Another good seafood restaurant if you have a car is Casa Cenote (run by an expat Texan). More and more people are finding Akumal, so the beach gets fairly busy, but it's still nothing like the big mega resorts you find up and down the coast. Although we own a 5 star timeshare property in Cancun, we always come at least a few days early so we can spend time in Akumal."

Holiday details

  • Travel date: 23rd March 2008

OK but no return

2
Poor
by
Reviewed 7th January 2013

"We stayed in one of the "beach front" rooms. Although the rooms face the beach, beacuse the building is sited at an angle to the beach, only the 1st 3 rooms can be considered as close to the beach. In addition this angle means that the rooms do not get any breeze at night even with the slider door open which forces you to run the noisy air cons. The rooms are very basic but clean. The shower is OK but has very salty water. This hotel does not provide the "quiet" beach vacation expected. Far too busy with groups of snorkelers, divers and fishermen coming in and out of the bay. With boats anchored plus the traffic it is not a fun spot. There are 2 restaurants. The casual one was OK but one night they closed it down for a wedding with no notice to the guests. Only people who found out early were able to dine at a reasonable hour in the "fancy" restaurant. This restaurant also has live entertainment of various types each night with a mandatory cover if you want to eat there. Most of the time it was noisy Brazilian sala dancers. Not exactly Mexico! Outside the hotel there is one taco stand and a fish restaurant. While it was OK for a short stay at the end of another trip, we would never go back as we were told (and expected) this would be a quiet laid back place. Maybe there are no more quiet spots on this part of the Yucatan coast"

Holiday details

  • Travel date: 29th February 2008

Best vacation ever (2/14-2/20/08)

4
Good
by
Reviewed 7th January 2013

"First the high points: Extremely friendly and helpful staff. The place is showing its age, but it’s well maintained. Groundskeepers and staff were constantly cleaning, tending, etc . Never saw a bug inside or out. Refrigerator in room was very handy although ours made a strange popping noise periodically; Nobody pushing timeshares or souvenirs on the beach; No loud disco music around the pool or from the bar. Food is well above average at every restaurant we tried. Best meal was at the Turtle Bay Cafe. Everything is convenient. You can rent a car, bike or golf cart from a representative across from the front desk and you can also book an adventure tour to nearby attractions. There are 2 dive shops, also. The little grocery stores carry everything you’d ever need, including a large selection of souvenirs and clothing. Never a problem getting a beach chair (finally!). Never felt very crowded even when it was obviously busy (Sunday was the busiest day). Strong Security presence made me feel very safe. Proximity to Yal-Ku Lagoon and Half Moon Bay. Perfectly situated on Akumal Bay. Walking distance to anything you would need. Charming self-contained community. Excellent beach for little ones or beginner snorkelers since it’s sandy and shallow. The low points: The air conditioning cooled the air but didn’t remove the humidity so the sheets felt damp all the time. Beds are hard as rocks. Could be because the mattresses are placed directly on a concrete platform. The constant smell of the septic system emanating from the back of the restaurant area was unfortunate, since you had to walk past it just about every day. Would not recommend the bungalows near the restaurant (units 116/117 & 137/136) as that is where the sewer smell is strongest. No shower on the beach, one convenience I really missed because I hate feeling sticky after a dip in the bay. Having to put toilet paper in wastebaskets at all the restaurants instead of flushing (this would be the primitive part). The constant wave of snorkeling tours from other resorts that use the beach as a launch point. (I have heard there are plans afoot to limit the number of outside tours but who knows when that will happen. ) Restaurant prices seemed a little high. Breakfast for four was usually around $30 USD at the Lol-Ha Snack bar. That seems reasonable for lunch but I’ve rarely paid that much for a basic breakfast stateside, especially at a ‘snack bar.’ No elevator, so if you don’t like to (or can’t) climb stairs, ask for a ground floor unit or a bungalow. No TV in the rooms. I know I know… but everything pretty much closes down at 10pm. We brought a laptop and watched DVDs at night. Summary: Despite minor quibbles, no other property in Akumal matches this location. In fact, it is the only hotel on Akumal Bay. Keep in mind this is most definitely a 2-star property and as long as you don’t apply higher standards you won’t be disappointed. Come here for the great snorkeling and to get away from the bustle of traditional resort areas, but realize the trade-off is somewhat primitive accommodations. Location is perfect not only for the beaches and Yal-Ku lagoon, but for the convenience to other attractions such as Tulum, Xel-Ha, and cenotes."

Holiday details

  • Travel date: 23rd February 2008

Great place to stay

5
Brilliant
by
Reviewed 8th January 2013

"Hotel Club Akumal Caribe We stayed there from February 7 to 17, 2008. Stayed in one of the 21 rooms in the hotel. The rooms have either a king size bed or two queen size. Each room is equipped with a small kitchenette with cooking. The rooms have fresh water from a large jug. the tap water is slightly salty because the water supply mixes fresh underground water and sea water. Don't drink the water!! The views from the balconies can't get any better. If I knew how, I would include a photo. The facility is the opposite of the all inclusive resorts that are up and down the coast. You are on your own. You pick and choose where you want to eat. There at least 4 choices for breakfast, lunch and dinner. Prices are reasonable, probably slightly less that a USA resturant, but a great selection of sea foods. There is a small but adequate grocery store just at the entrance arches. Prices are high, but what the heck, you are on vacation. Try to stick with the mexican versions. Tropicana oj is $6.00, but the local is about half. The lady who runs the store, Charlene, is very knowledgeable, and will answer any questions or help you find things. I recommend the hotel over the bungalos and villas that are part of the complex. There is no view from these one story bilidings. The best thing about the Hotel is the cost. $150.00/nite for the hotel. Sitting on your balcony is just as good or even better than if you were staying in a $500.00/nite fancy hotel. If don't mind giving up the frills of a fancy all inclusive, then Akumal is the place. The beach is as good or better than most. There is a barrier reef between you and the sea. This is where hundreds of snorklers swim each day. Water gets churned up at times, but there are lots of fish and sea turtles (akumal means turtle). So we give it an excellent rating and a bargin. Richard Gates"

Holiday details

  • Travel date: 22nd February 2008

amazing location to get away from it, basic accomodations

4
Good
by
Reviewed 14th January 2013

"We had been to Akumal before and wanted to stay on the main Akumal beach. The beach here is absolutely amazing - pure white sand, easy swimming and snorkeling, and easy access to boats if you want to go out for fishing or a catamaran trip. In addition, the Lol Ha restaurant serves excellent seafood and you can get a wonderful breakfast at the Turtle Bay Bakery - better than anything you would get at an all-inclusive buffet, and a short walk from the room. There are several other good restaurants in Akumal, and there's also a convenience store. The room was pretty basic, more so than places we normally stay. It was pretty dated and the bathroom facilities were a little scary. But it was clean and the room had a balcony with a great view. They have a pool which you don't find in all the condos in Akumal - great for a dip after being at the beach. The best part is you are right on Akumal bay, which rates as one of the top 2-3 beaches I have ever been too. Don't book through Orbitz - they have a record of charging for a hotel reservation, never making the reservation, leaving you in a total lurch, and refusing to do anything about it - this happened to us."

Holiday details

  • Travel date: 10th February 2008

Keeps us coming back

4
Good
by
Reviewed 1st January 2013

"We've stayed at this hotel a few times, always at the beachfront building, and the experience has always been relaxed and low-key. It's not for your all-inclusive types, or the pampered prince and princes crowd, it's just a basic, clean and conveniently located hotel that is on a great stretch of beach. Leave behind the TV,phone and blowdryer e not bargain basements, the quality of food is above par at nearand enjoy a quiet but active place where you can dine, kayak, swim, SCUBA,snorkel or get a massage mere yards from your doorstep. While it has been mentioned that the restaurants arly all of them, and you get what you pay for. My favorites are the bakery and Que Honda. Another bonus is the proximity to the YalKu lagoon, which can be a great snorkel excursion provided you'e one of the first through the gate, otherwisde it gets crowded and clouded. I would add the we've gone to the Yucatan five years running, and stayed at every sort of accomodation, from luxury hotels, all-inclusives and condos to gumbo huts without running water, and my kids always pine for a return to Akumal Caribe."

Holiday details

  • Travel date: 18th January 2008

Had a fine time

3
Average
by
Reviewed 31st December 2012

"I stayed at Hotel Akumal Caribe for three nights in the beginning of December. I am a regular traveler to beaches all around the world, and I really couldn't get a handle on this place and the surrounding area. It's like a small little enclave of the HAC, restaurants and other amenities like scuba shops, and then there is a long road with a bunch (50?) condos for rent. It's unlike any other beach area that I've been to, and maybe other reviewers can better describe Akumal. You can walk everywhere, which is nice. I stayed in the oceanfront hotel, which was fine, nothing special. The beach itself is pretty (with a lot of sun shelters), and the best part by far is the snorkeling. You can swim out for 10 minutes and snorkel. I saw some interesting fish, although the quantity was pretty low. The snorkeling itself isn't fabulous, but if you're staying at the hotel, it is a definite perk. Party boats are frequent visitors so the smell of gas isn't uncommon ever half hour or so. My favorite part of my Akumal stay was snorkeling at the local cenote. There are sculptures throughout the water and it absolutely breathtaking. I would highly recommend traveling to this cenote."

Holiday details

  • Travel date: 2nd January 2008

Saved our trip to Tulum

5
Brilliant
by
Reviewed 25th November 2012

"We went to Cancun for a week around New Year 2007. After growing tired from it we decided to go to Tulum for a couple days, planning to book a hotel when we get there. Unfortunately this was a couple days after NY and so pretty much every hotel in Tulum or anywhere around it was booked. After a few hours of searching we were tired and growing despondent. Luckily this place had a room, at what seemed (after seeing offers of 2-3 times that much) a reasonable 150ish USD for a night. The hotel exceeded our expectations - room was simple and clean, nothing fancy (no tv), just as we wanted. Situated right on the beach, had its own dive shop and great restaurant. Very family oriented. You feel like owners care about return business. What we liked best - you can actually swim there! In Cancun it's impossible to go swimming since the large waves are constantly hitting the beach. Not a single person (aside from surfers) could actually go out for a swim, everybody just stands a few feet deep in water jumping up and down with every wave. In Akumal you have a great reef about 30 meters in the sea which stops all the waves. You can also go snorkeling right off the beach. They also had a flamenco performance at night, which was amazing. Level of professionalism was astounding, this was probably the best dancing I've seen (maybe because I don't care that much for modern dance or ballet)."

Holiday details

  • Travel date: 16th January 2007

Lovely spot to relax

3
Average
by
Reviewed 12th December 2012

"Spent a few days in the $110 bungalows at the Caribe. Overall just a basic room but the maid staff was great and overall the 'resort' is quite clean and friendly. The 'private' part of their beach was lovely with lots of palm trees and there was no problem having them give you beach chairs. Food the their expensive restaurant was pretty poor and quite expensive. The snack bar food was okay and their pizzas not bad. We had most of our meals at a super place just a short walk away - the Turtle Bay cafe. Awesome meals and super baked goods, smoothies and more. Cheaper then the snack bar but you are not right on the beach. We loved the peace and quiet of this area as we had come from the busy resort scene of Playa del Carmen."

Holiday details

  • Travel date: 9th January 2007
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Hotel Akumal Caribe is also called

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  • caribe akumal
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