Loading...
TRS YUCATAN JUNIOR SUITE PRIVATE POOL

About TRS Yucatan Hotel

  • high speed internet in room
  • swimming pool
  • shuttle bus service
  • restaurant
  • free internet
  • bar lounge
  • fitness center
  • spa
  • free parking
  • business services
  • wifi
  • suites
  • public wifi
  • wheelchair access
  • free wireless internet in room
  • air conditioning
  • room service
  • dry cleaning
  • meeting room
  • refrigerator
  • non smoking rooms
  • laundry service
  • concierge desk
  • flatscreen tv
  • banquet room
  • multilingual staff
  • breakfast buffet
  • airport transportation
  • outdoor pool
  • conference facilities
  • parking
  • housekeeping
  • free breakfast
  • minibar
  • private balcony
  • breakfast available
  • beach
  • reduced mobility rooms
  • sauna
  • hot tub
  • free shuttle or taxi services
  • facilities for disabled guests
  • tennis court
  • swimup bar
  • poolside bar
  • butler service
  • adult pool
  • safe

Reviews summary

4
Good
4867 reviews
Brilliant
3860
Good
669
Average
212
Poor
65
Awful
61

9 Traveller reviews from Holiday Watchdog

It was nice, but not wonderful

4
Good
by
Reviewed 20th October 2012

"First time to write a review so I'm not sure how this will translate. For starters, my husband searched for a 5 star hotel where we could go and be pampered. Location was not much of an issue so we chose by reviews and internet deals. He had never been Cancun so we decided to check out the beaches in that area. I will say, this resort's beach is one of the best things going for it. For the money we spent, however, we were not WOWed by the food or room. It's true we may have been going in with very high expectations, but the last time we were at an all inclusive (in Costa Rica) we were totally blown away. We stayed in the Royal Suites section. The lobby was nice and the service very professional. Our check in was quick and we were taken straight to our bungalow (chose the nicest rooms to stay in...on the canal. Pretty neat. Outdoor shower, canoe just for your room, very nice) But when we arrived at our room our bed was infested with ants. It's a tropical location. I understand that. but this was not a great introduction to the room. We ordered room service (24 hours...nice feature) but it was delivered cold and wrapped in plastic plates and cellophane. (our breakfasts were served on china with real cutlery...much better) The cart service is a must. When all the reviews reference the size of this place, heed their warning. It's enormous. I think if it was a quarter of the size they would be able to concentrate more on quality. It's a beautiful location and I'm pretty sure that with all our walking and my morning jogs I saw every inch of the place. Again, it's huge. They could eliminate 2 of the larger hotels and I think the place would be a much better site. The sand beach and rock beach together are about 1 mile long. Very pretty. A nice feature for the Royal Suites is a private, roped off section with beds and drink service. Very nice...but with all this beach, why not move it 50 feet closer to the water so we can have a view of the ocean? If I'm paying $400+ a night, it's not too much more to eliminate the 40 beach chairs that weren't even being used and move the private section a little closer. Again, maybe nit-picky, but it was things like this that irked me. The ability is there to go the little extra mile, but they don't. All that said, the private section was very comfortable and the service professional. The all inclusive restaurants were...decent. There are several different themes. We didn't get to them all so I can't give a 100% fair comparison but we did get to the Asian, Italian, Ribs& More and one other...I can't remember which one because honestly, I think all the food is made in the same kitchen. Nothing special about the individual restaurants except the decor. The Ribs place had the waiters in jeans and bandannas. The Italian place looked like an Italian dungeon...the food was okay...but unfortunately we couldn't help but compare to our past experiences where the all inclusive food was gourmet and we couldn't get enough. Again...not BAD, just not what we expected for paying the rate we were. There is a house wine that was good at times and terrible at others. The "for purchase" upgrade wine was Beringer. at a 5 star? really? we would have been willing to spring for a good bottle of wine at one of the dinners to celebrate our vacation but this wine list was less than what we were expecting for this caliber of hotel. On the 5th night of our 7 night vacation we decided that there was nothing else we wanted to do...so we went home 2 days early. The concierge in the lobby was very accommodating. All in all, we sum it up as being a nice getaway. Very relaxing with a gorgeous beach on which we drank, read and slept to our hearts content...However we choose not to return to this location but rather pick a smaller resort where they have invested not in the large piece of property but rather the accommodations, service, food and beverage. Side note: A highlight of the trip was a half day adventure to the Tulum ruins. it cost us 20 pesos ($2) each for the 30 minute ride on the Collectivo that you can pick up on the highway just outside the resort grounds. Totally worth it."

Holiday details

  • Travel date: 5th September 2008

Extras in the Royal well worth it

5
Brilliant
by
Reviewed 7th November 2012

"We stayed in the resort July 27 through Aug. 3rd and had a wonderful time. We have a fairly large group consisting of two families totalling 16 adults. There was plenty for everyone from youngsters (20s) to the oldsters (50s) to do. We stayed in the Royal section of this very larger resort and were glad that we did. The extras provided by the Royal section included, all adult section, Golf Cart Transportation, unlimited alacarte restaurants, room service and mini bar included, Safe use included, Private Jacuzzi for each room, reserved beach area, no beach towel card, in room robes, included internet access (lobby computers, or wired internet in room), included DVD check outs, private air-conditioned lobby and bars, private dining area available for breakfast and dinner. Room- The resort is huge, and there are two steep bridges in the Royal section, so I had emailed the resort a week in advance to request a ground floor room which luckily they were able to provide. They were able to put most of our 8 rooms in the same building with the others right next door. The view from the royal section is not always the best since it is located off the ocean, but this did not bother us as we don't spend much time in the room. Actually did not use the jacuzzi at all as it was too hot the week we were there. Room was excellent, plenty of space, bed was a normal bed rather than a mattress on a cement slab as we found in other resorts we have stayed at in the area. We always showered before we went to dinner, and by the time we returned from our evening the towels had been changed with fresh ones. This was great as due to the heat we would usually shower again. We were worried about the "open bathroom concept" but it turned out to be perfect. Only the sinks are part of the room with a door for the shower and toliet, this gave us two sinks and enough room to both get ready at the same time. Dining- (Reservations for ala carte need to be made in the morning in the Royal lobby.) Between all of us, we tried all the different options for dining. The only complaint about room service was "warm milk" for cereal. Seems that concept was hard to explain in Spanish. The options in the buffets were plentiful and we had choices to eat inside or outside (didn't matter if we had wet suits for outdoors.) We ate sandwiches at the snack bar when close to the beach. And we enjoyed many of the ala carte restaurants available: El Dorado - steakhouse Here we had all 16 people at two round tables. The food was excellent, the atmosphere fun and well worth visiting. Steaks were delicious and one of our families, who does not eat beef, enjoyed the salmon too. El Jardin- (Royal Only) - We missed our reservation deadline but had this nice option for our own dining area. The food here could be ordered from the menu or they also provided a buffet. Some of the cusine included duck, steak, fish and several salads. Japanese - Can't remember the name but make reservations for the show table early. It was outstanding. The chef was talented, personable and cooked us an outstanding meal. The show table allows you to sit around the table while he prepares the meal in front of you. This was by far our most fun meal. Brazilian - The meat here is cooked on skewers and the portions are very, very generous so go hungry!! They bring each kind one at a time right to your table and cut the portions for you. Prime Rib, lamb, sausage, turkey, beef brisket, rabbit (Bugs Bunny), pork loin and chicken were our skewers. Several of us had to pass on some as we were stuffed! Italian and Mexican were good but they didn't stand out on our top list. All provided much more food than we probably needed and each had great desserts to choose from and some interesting soups. Activities: It was hot and humid while we were there so concentrated on the water actiivities. My two sisters took salsa lessons and enjoyed that thoroughly. Others snorkeled and paddle boated, with equipment provided free of charge at the beach. Most of us spent afternoons at the swim up bar or in the Royal pool where Pedro kept us well supplied with adult beverages of all types. The bar is only a few steps from the pool and Ruben even brought a tray of drinks right to us later in the day. A special treat was the fresh fruit on a skewer which was very refreshing late afternoon. The bar staff at the Royal pool is excellent. Scuba Caribe runs the on site diving and motor sports operation which is an additional cost. They were very very helpful to my wife who was trying to complete here dive certification and very nice people on-site. However their prices were significatly higher than other operations in the area. Scuba Diving- We had four divers in our group, and we decided to use Akumal Dive Shop for our dives. They picked us up from the Royal lobby at took us a short distance to Akumal beach. We were able to dive at 9:30, 11:30 and 2:30 each day. We also did a two tank cenote dive, which is a must for any divers going to the area. Cenote diving is a very different inland cavern diving experience which we enjoyed. We found the Akumal Dive Shop to be very helpful and fair with thier pricing and accomidating our dive wishes. There was only a maximum of 8 divers on a boat, altough I was dissappointed that it was an open boat with no cover from the sun, but since the trips in the boat to the dive site were less than 10 minutes this was not a problem. We completed 5 ocean dives and 2 cenotes with them. Transportation- This is very important becuase fo the large size of the resort. There is a green train that runs between the 4 main lobbies, (not the Royal), and a red train that runs throughout the resort. My one suggestion to the resort is to add an additional red train as it currently takes about 25 minutes to make the circuit and if there was a second train that would cut the wait time in half. Walk is an option only if you are in very good shape in the heat. But we usually used the Royal Golf carts to get arround. A phone call, Visit to the Lobby, or stop at any of the bell stands and the cart was on the way to pick us up. With 16 people this would often take two trips, our drivers were excellent, and this made the other guest jealous of the service. This alone is worth the cost of Royal section. Thank you to the entire Royal bell staff! Overall, We had a wide range of people with us on this trip and all found many things to like about the resort. I am sure that if you looked for something to complain about there would be plenty, but we especially found the staff to be very friendly."

Holiday details

  • Travel date: 15th August 2008

Can't We Just Stay One More Day (or Week)??

5
Brilliant
by
Reviewed 7th November 2012

"My wife and I booked a Suite for our anniversary. It was a last minute trip, but practically perfect in every way. Arrival: The Cancun airport seems to have been improved since our last visit. We arrived in the new Terminal 3, and there seemed to be much less hounding by time-share people. The van we had reserved was waiting for us, and we were off for the 70-minute trip to the resort (send me a message if you want the name of the van company - I don't think we're supposed to mention it in the review.) Check-in: The Royal Suites lobby is small, but we were the only ones there. We checked in and made dinner reservations all within 10 minutes. We chose to walk to our room and have the bell service bring the bags later, but they'll gladly drive you to your building in one of the carts. There are two internet terminals in the lobby (we didn't bring a laptop, but there was service in the room if you bring your computer and a cat5 cable) and I never waited more than 5 minutes to check email. Room: We were blown away by the suite. It had a large sitting area with a balcony, a huge separate bathroom with a window facing the ocean, and a great bedroom with a large balcony and jacuzzi. Our bedroom balcony (room 6930) faced the Riveria/White Sands Lobbies and had a nice view of the beach/sea to the north. The room was always clean. The A/C struggled to keep up, but late July near Tulum is hot and muggy, so we weren't suprised. Food: Great all around. We had great experiences in the a-la-carte restaurants (felt a little rushed in the Argentian steakhouse) were consistently good. The Riveria buffet was great for breakfast - they had a huge selection and had champaigne every morning. The Jardin for the Royal Suites was probably our least favorite just because of the selections, but the ambience and service was fine. Pools/Beaches: Consistently good. The Royal Section is nothing special, but a nap on the Mayan bed is neat. The bar service at the bar near the Royal section was consistently excellent. Entertainment: Not quite as much live music as we expected. The Colonial/Kentenah pool seemed more active during the day. We saw one show, which started out slow but was actually quite entertaining. Overall, we would go back in a heartbeat. Hear are some things that could be/have been complained about, but none of them bothered us in this paradise: -There is a lot of walking and a lot of steps/ramps. If you can't handle it physically, call the cart (one huge advantage of staying in the Royal Suites.) We used the carts each day for dinner so we wouldn't be so sweaty after walking in our nicer clothes. -The cart service can sometimes be slow. We waited at the beach 15 minutes for the cart one day. -Language barrier is very minimal. I actually had to ask for the waiters to speak in Spanish, because I wanted the practice. Most of them were happy to hear a "gringo"at least trying. Some of the cleaning staff did not speak English, but all of the bartenders and waitstaff that we encountered did. -There is plenty of topless on the beach - no judgements - just be prepared for it if you need to be. Also, we noticed that at the pools they play some American music (hiphop) uncensored, so you'll hear the magic words. We were without our little ones for the trip, but that could be a concern for some, especially with the kids. Overall, we were absolutely please with our stay, and we will certainly be returning to the Royal Suites Yucatan again in the future."

Holiday details

  • Travel date: 8th August 2008

Excellent time

5
Brilliant
by
Reviewed 11th October 2012

"Spent one week at Grand Palladium Royal Suites - July 22 to 29 2008. ROOMS = we stayed in building 70 at the Royal Suites. Our room was huge and included TV, balcony with jacuzzi (we didn't use it), self controlled Air Conditioner, free room service (we used that one time one evening during a huge thunderstorm), and maid service "twice" each day. One very minor problem, the balcony door has no grip on the outside, so if you close the door you have to use your hands to slide the door to get it open. With oily hands full of suntan lotion, this was a very intertesting task. We got it open, but the windows were smudged by us. My only suggestion for the hotel was to put grips / door handles on the outside of the patio door. The bed was okay, just hard. FOOD = We ate breakfast everyday at the La Jarra (for Royal guests only) - this was good food and good service. We didn't need to go to the other restaurants for bigger breakfast buffets since our breakfast tastes are simple. Dinner at the La Jarra was somewhat fair, there was not a huge (or medium) selection of food at the buffet. We ate at a couple buffets for dinner (one at White Sands and one at Colonial) - they were good. We liked the White Sands buffet better and to walk to it was not too far. We ate at the steakhouse (El Dorado), Italian (Portofino), and Mexican (can't remember name) - all were good. GRAND PALLADIUM COMPLEX - the place is huge. We spent most of our days at the big Colonial pool because that was easy access to the beach. That part of the beach was great, sand and very little rocks. The other thing about the Colonial pool was that they had two buffet areas really close - one required shoes and the other was right next to the beach (no shoes) - and we ate our normal American cuisine (hot dogs and hamburgers). Yes, if you get to the Colonial pool late some of the chairs will already be reserved with towels, but we always found open chairs under some shade. White Sands also has a pool and we spent an afternoon there. Both pools have swim-up bars (really good), and we didn't see a lot of kids - really. Our evenings / nights were spent at the Royal pool when possible. That is smaller but of course quieter. Bar is right next to the pool. The Royal Suites also have an area just for their guests right on the beach with beds under shade, but they appear to be taken very early in the morning and it is on the opposite end of the beach from where the Royal Suites are. To get around we used Royal transportation (golf carts) which showed up after being called within 15 minutes, but we also took the trains - so the green trains came every 15 minutes at the Colonial and drop us off at the Riviera Resort which is right next to the Royal Suites. The red trains go right through the Royal area but are usually not seen at the Colonial. We only used the SPA one day for massages - that was good but pricey (we were warned). We went to one show in the evening = that was done very nicely. The entertainment staff works really hard to put on a good show. The salt water pool wasn't much to write home about it's at a rocky area by the white sands it had rocks in the pool. We didn't go in it and just went to the colonial beach. TOURS = we only took a bus tour of Tulum ruins. That was interesting and only half a day. It was hot though, as everyone had warned us about. We heard Rio Secreto was really interesting and worth seeing - maybe next time. THE BAD = nothing that the Grand Palladium did, but what we experienced = bring insect repellent. We got some nice bites on us and we used some repellent. THE GOOD = The GP Staff are all friendly and ready to help. The royal treatment at the Royal suites. Apple Vacations getting us to and from the airport in a timely fashion - a van was used. It was not crowded at the GP complex. Bars all over the place. The grounds were nicely kept. Check in and out was simple."

Holiday details

  • Travel date: 3rd August 2008

We didn't want to leave

5
Brilliant
by
Reviewed 24th October 2012

"We have just returned from a three week tour of Mexico. We stayed at the Royal Suites for our first week and loved every minute of it and will definately be going back some time in the future. The extra money for the Royal Suites is worth every penny and the quality of service makes you feel extra special. However, we would definately return to stay at any of the other attached hotels as well as they are all of a very high standard. We enjoyed the brazilian restaurant the best, but tried the Mexican, Japanese, Chinese and Steak house and they were all fantastic. The resort is huge, however, the advantage of the Royal Suites is you can call up a golf buggy at any time if you don't fancy the walk. We only left the hotel twice for tours. Once we went to Tulum and paid for a taxi there ($20). However on the way back we took a mini bus taxi for just $2 each. These buses are easy to catch from outside the hotel and are great value for money. Entrance to Tulum is just $6 so it's worth doing this trip independently. We organsied a Cenotes trip through a company online for $100 for two dives. (much less than the hotel's dive club offers). Again its a worthwhile trip but remember to take moissie spray! We also went to Xaret Park for half a day later in our trip and now wish we had had time to do a full day. The entrance to this attraction may seem expensive but its definately worth the money. We hired a car at the Grand Palladium from the Eurocar desk. However, we reserved the car online first and were able to secure a car for a week for about two thirds less what they are charging on the desk. We spent a lot of time researching the perfect hotel in the Riveria Maya before we went and really have been astounded by how good the Royal Suites were. We will definately be going back."

Holiday details

  • Travel date: 29th July 2008

Loved every minute of it!

5
Brilliant
by
Reviewed 12th December 2012

"My husband and I stay at GP Royal Suites in Riveria Maya for 4 nights. We had one of the best experiences there. The Royal section is great, it has it's own lobby and pool each has a bar. We had a suite which was very clean, 2 balconies one off the living room and one off of the bedroom with a jacuzzi tub, each balacony had nice chairs and a small table. The living room had a TV and a DVD player, fridge, desk, chairs, couch, coffee table etc. Bedroom also had a TV and a a nice size. At first I was a little overwhelmed by the size of the entire Grand Palladium complex, but soon I knew my way around, though I think my husband might have been lost with out me. There are maps and signs everywhere to guide you. Staying at the royal section has great perks, a golf cart can take you anywhere you need to go, just give the front desk a call or go to the lobby. The number one great thing we loved was the spa. I don't think enough people take advantage of the great spa they have there, so many things at no cost. Unfortunately there is no bar service there but the pool is beautiful and peaceful, no kids allowed. There is also a steam room, sauna, hot tub, messaging jet pool, and huge workout room, padded chairs to lay in the shade or sun. We had a couples message and I had a manicure and pedicure, all a little pricey but it was a special treat for us. We ate at 3 a la carte resturants, mexican, bbq, and steakhouse all were wonderful! We ordered room service one evening after a day of too much sun and drinks, I would say our order was in our room in less then 15 mins. Room services is another great perk for the Royal section. Also it wasn't until our last day but we discovered the salt water pool, so quite and beautiful. Like I said the resort is large but we had fun just walking around finding different and fun places to be."

Holiday details

  • Travel date: 13th June 2008

Bring your walking shoes!!

5
Brilliant
by
Reviewed 12th December 2012

"We stayed at the Royal suites, which gives you an INCREDIBLE room and access to all four resorts that make up the "Grand Palladium". This resort is absolutely beautiful but HUGE!! It was almost too big if thats possible. If you are not traveling with children I highly recommend the Royal Suites. Its worth the extra money. We ate at the specialty restaurants mostly because the main buffet areas were not that good. But the pools and beach were incredible and the staff was very friendly. We loved our waiters at all the restaurants. Things to bring: an alarm clock (believe it or not they do not provide one in the room) and a cup (the bars only serve drinks in little 10oz cups, if you bring a cup they will fill anything any size). Over a great place!!"

Holiday details

  • Travel date: 12th May 2008

Best Vacation Ever - Can't Wait to Go Back

5
Brilliant
by
Reviewed 31st October 2012

"The Royal Suites section of the Grand Palladium complex is AMAZING - private lobby to check in - no line - no waiting - concierge to make the whole weeks dinner reservations in one sitting - no restrictions on the nice ala carte restaurants - 24 hour snacks, soft drinks and bar in private lobby - private pool with bar - AMAZING staff - they bring fresh fruit skewers around for you - plenty of lounge chairs both in the water and out and lots of shaded palapa's to recline under - 18 and over the the Royal Suites was wonderful - they provide bellboys with golf carts to transport you all over the resort - you don't have to wait to use the train system - they are available 24 hours a day - room service is provided to RS guests - fast and very good selection - we had a royal suite with king bed and separate sofa bed - large jacuzzi on the covered patio - rooms were cleaned daily and mini bar restocked with drinks and snacks daily - the staff also came back in the late afternoon to pick up used towels and provide clean ones - food was awesome - lots of restaurants to choose from - will be glad to answer any questions - definitely worth the money to go to the Royal Suites area - many swimming pools - several for over 18 years only - saltwater pool built on reef is absolutely beautiful - this hotel should/will go up to at least top three in Puerto Aventura area - beautiful resort with lots of greenery, blooming plants and koi ponds - could go on and on about this resort! - will post photos soon"

Holiday details

  • Travel date: 3rd May 2008

Paradise Found

5
Brilliant
by
Reviewed 23rd October 2012

"March 4-11 Stayed in Royal 6925 - beautiful corner room with great views, king bed, open bathroom concept and hot tub on balcony. Room was cleaned meticulously everyday and refrigerator filled daily with soft drinks, beer and snacks. This is a huge complex with so much to explore, you can do a lot of walking if you wish or call for the golf cart to whisk you to your destination for Royal customers. There also is a train that is available to everyone. The beach is gorgeous with one end great for swimming and the other for snorkeling - no need to leave this beautiful complex. Never had trouble finding a chair in the shade no matter what time we went to the beach or pool, no need to play the towel game. As a Royal guest you have unlimited a la cartes, be sure to make your reservations as soon as you check in. We ate at El Dorado, Sumptuori, Ribs & More, Portofino, Rodizio and Mare Nostrum and all were fabulous with great service. Don't forget to order their specialty coffees and cappuccino-they're to die for! The buffets for breakfast, lunch and dinner have huge selections so everyone should be able to find something they like. No matter where you turn there is a bar. There is a Drink Menu but the bartenders are all very friendly and will make you just about anything you ask for. At the Royal bars they have some top shelf name brand liquor. There is nightly entertainment that is better then what I've seen at any all inclusive I've been to. Don't miss a visit to the Spa, the sauna, steamroom, etc are all free. The massage was worth every penney we paid. You can also get a massage on the beach that cost less. The staff at the Palladium go out of their way to make your stay First Class. For indepth information visit the Palladium Addict site at palladiumaddict.net."

Holiday details

  • Travel date: 22nd March 2008

Hotels near TRS Yucatan Hotel

TRS Yucatan Hotel is also called

  • The Royal Suites Yucatan by Palladium
  • royal hotel puerto aventuras
  • hotel royal suites yucatan

Similar hotels around TRS Yucatan Hotel