About Catalonia Playa Maroma

  • high speed internet in room
  • swimming pool
  • free internet
  • restaurant
  • bar lounge
  • fitness center
  • spa
  • free parking
  • wifi
  • suites
  • wheelchair access
  • free wireless internet in room
  • air conditioning
  • room service
  • dry cleaning
  • meeting room
  • refrigerator
  • non smoking rooms
  • laundry service
  • concierge desk
  • flatscreen tv
  • family rooms
  • banquet room
  • multilingual staff
  • airport transportation
  • breakfast buffet
  • outdoor pool
  • baggage storage
  • parking
  • housekeeping
  • currency exchange
  • english amenities
  • 24 hour front desk
  • massage
  • shops amenities
  • snack bar
  • free breakfast
  • minibar
  • private balcony
  • breakfast available
  • beach
  • reduced mobility rooms
  • sauna
  • nightclub dj
  • spanish amenities
  • hot tub
  • facilities for disabled guests
  • kids activities
  • tennis court
  • poolside bar
  • kids club
  • babysitting
  • atm on site
  • billiards
  • private beach
  • snorkeling amenities
  • diving
  • entertainment staff
  • butler service
  • safe

Reviews summary

10035 reviews

25 Traveller reviews from Holiday Watchdog

great hotel

Reviewed 5th January 2009

"just come back from mexico and stayed in this hotel,hotel was great,staff couldnt do enough for you,so friendly,really relaxed atmosphere,entertainment every night,kids stuff to do of a day,food was excellent with a very good choice of restaurants,beach was lovely and free water sports of a day,anyone who doesnt like this hotel is just very hard to please,it was our first time in mexico and was that impressed with it that we are booking to go again this december.oh and there is a local marina about 10-15 minute walk from the hotel were u can go and watch the dolphins and see them being fed and doing their tricks free of charge.highly recommend this hotel,was great."

Holiday details

  • Travel date: 4th January 2009

Two brilliant weeks spent at this locati...

Reviewed 24th September 2008

"Two brilliant weeks spent at this location with wife and two friends. From the second you step from the coach at the hotel entrance, the staff can't do enough for you. Rooms are basic but comfy, up grades are available if wanted. Excellent food with wide choice in buffet areas (Get to know waiters and they will wait on you hand and foot), Steak bar, Sushi bar a must. Drinks are the real stuff and in ample supply, Try a 'Coral Reef' from Juan in the tequilla bar !! Entertainment team are brilliant. All day long they make you feel welcome and are always willing to have a chat and even lunch with you. They also do really good shows in the evening. Enjoyed the holiday so much we have booked for next year only two days after returning home from this one. A GREAT PLACE I would recomend to anyone."

Holiday details

  • Travel date: 24th September 2008

Fantastic holiday! we spent 10 days in t...

Reviewed 25th August 2008

"Fantastic holiday! we spent 10 days in this resort, myself, husband and son (aged 17). The flight with Thomson was on time both ways and the flight was only 9 hours 20 minutes instead of the 10 1/2 hours we were expecting. We also booked premium seats which were definately worth the money. The transfer to the hotel took around 1 1/2 hours which was probably the worst part of our trip. The resort itself is fantastic for the money we paid. Very clean, lots of staff and every facility you could wish for. The drinks are premium brand drinks and in large measures, with numerous bars all with different ambiences. Our favourites were the beach bar during the day and the lobby bar in the evening. My son preferred the pool next to the animation team though because it was busier and noisier so we alternated between the two. We had no problems booking at the a la carte restaurants, we tried them all twice and ate in the buffet restaurant for breakfast and lunch. There was a large choice at every meal and plenty of fresh fruit and salads. There was also doughnuts, pancakes, omelettes and fantastic desserts. You could also have a bloody mary with your breakfast made with absolut vodka but we declined! Our room was a standard room on the fourth floor overlooking the lobby and ponds. The room decor was quite basic with two double beds and very flat pillows, we asked the thomson rep for more pillows on the first day and they were in our room when we went to get changed in the evening. There is a hairdryer and toiletries in the bathroom which was a good size and very clean. Plentiful supply of towels and pool towels were provided. Overall we felt that the hotel should have 4 star status for its facilities but the rooms were definately 3 star. Fantastic value for money and would be happy to recommend it to a friend."

Holiday details

  • Travel date: 25th August 2008

After a long 10 hour flight (the longest...

Reviewed 20th August 2008

"After a long 10 hour flight (the longest that I've ever been on), and on my first trip outside of visiting the Mediterranean, I was blown away by the beauty that the Mayan Riviera has to offer. The Catalonia definitly deserves the excellence award from Thomas Cook for customer service as nothing at this hotel was too much for the staff. The rooms were basic, but they were absolurtely spotless, which was OK with us as we did not spend anytime in our rooms other than to shower and sleep. We were amazed by the variety of food of available for an all inclusive resort as there was plenty available and definitly plenty of choice - we would definitly recommend the grill house (Bamboleo), and the Italian restaurant (Bella Vista). What also impressed us was the cocktails and the international brands of spirits that were available at no extra cost. After staying at the resort for two weeks we found that there was plenty of entertainment to suit everyones needs - from shows in the theatre (a different one every night), to live musicians playing outside on the beach. There was also plenty of activities on offer during the day from Yoga, to free scuba diving sessions in the pool. In the area itself there is plenty to see - we would definitly recommend going to see Tulum (however organise this yourself by getting a taxi there as it is so much cheaper than going throught the tour operator), Chichen Itza, and do go to Cozumel. If you enjoy snorkelling and water life the variety at Cozumel is amazing as it is the second larget reef in the world, and you will be amazed by the variety of life just out in the bay in front of the hotel - we saw some turtles hatching! All I can say is after visiting Cancun for a Captain Hook / Pirates of the Carribbean theme night - DO NOT GO - IT IS MEXICO'S ANSWER TO BENIDORM!! Overall I cannot recommend the resort of Puerto Aventuras or this hotel enough - it was definitly worth the 10 hour flight, and we have decided to even look into the cost of buying a property out there we enjoyed it so much. ENJOY! "

Holiday details

  • Travel date: 20th August 2008

This complex is very nicee, extremely cl...

Reviewed 21st July 2008

"This complex is very nicee, extremely clean and the staff absolutely wonderful,nothing was a trouble for them. However that rooms were extremely basic. We had requested a sea view and athough is not always possible the room we were given had no view at all except a neighbouring room about 12 feet away. We seemed to be next to kitchens which were still washing plates etc until 2 and then the generator kicked in! We decided to upgrade and paid $50 per night for 13 nights for a suite which was very nice and had the tea and coffee facilities and the fridge which in the brochure seemed to be standard for every room. Six restaurants were advertised in the brochure which there was but we were only given six vouchers for the fortnight to eat in five of them! Despite this we did have a nice holiday as it was for our wedding anniverary we felt slightly let down."

Holiday details

  • Travel date: 21st July 2008

Wow what a fab hol!!! This was our first...

Reviewed 1st July 2008

"Wow what a fab hol!!! This was our first time to Mexico and it was fantastic. I cant understand the people that write bad reviews about this hotel, please do not listen as they are wrong!! We were a little concerned about going to Mexico in June incase of bad weather and on our second day there was a thunder storm which lasted all afternoon but after that the weather was perfect with just a few 1 hour storms which quickly pass and then the sun is back out all day. The hotel is so clean and well kept, the staff work so hard to make sure the hotel is well maintained. The staff are so friendly, and I definatly believe in tipping as they work so hard and always make sure your glass is never empty. The looky bar was our favorite hang out through the day which overlooked the beautiful sea. The entertainment staff are also brilliant although we didn't get round to seeing many shows but the one's we did were excellent. Make sure you visit the local marina, which is a 10 minute walk out of the hotel. There is loads of dolphins here and the marina is very nice with little shops and restaurants all around. We will definatly be returning to the Catalonia Hotel in the future but our next holiday is Cuba in 2010 for our wedding."

Holiday details

  • Travel date: 1st July 2008

I went to the Catalonia in July 2005. Th...

Reviewed 8th November 2007

"I went to the Catalonia in July 2005. The staff at the hotel were very friendly and always met the customer’s needs. It was a clean hotel and rather pretty. 3 swimming pools one with a swim up bar with a large choice of local and international alcohol! Steak restaurant, Mexican and Italian and a buffet restaurant, all with a large choice of food! Overall a good holiday."

Holiday details

  • Travel date: 8th November 2007

I cannot sing the praises of this hotel ...

Reviewed 29th May 2007

"I cannot sing the praises of this hotel and area high enough. The long flight from the U.K. (10 1/2 hours) was worth the wait. The location of the hotel was beautiful, right on the beach, the weather perfect, (April is a good time to go). The staff are the most courteous and friendly people I have met, (English Hotels take note) they couldn't do enough for you. The food was fantastic, anybody who claims the food was boring must be mad. There was something to satisfy everybody's need, even vegetarian. Plus they have three other restaurants to chose from at night, Italian, superb. Mexican, fantastic, and the grill, the steaks are out of this world, T-bone, rump, rib eye, delicious. The creperie is also a must. The drinks are very varied. I had baileys, yes real baileys plus the most wonderful cocktails imaginable, plus all the usual good quality beers and spirits. Do give this resort a try, you won’t be disappointed. Will I be going back? Well, off to Thailand next year but I will definitely go back sometime. Happy Holidays. "

Holiday details

  • Travel date: 29th May 2007

Just overall fantastic. Great location, ...

Reviewed 3rd May 2007

"Just overall fantastic. Great location, people, hotel, beach, food and weather. A place you can watch dolphins for free everyday just a 4 minute walk. So much to do around the hotel and also in Mexico. We run out of days to do everything. Everything is included like archery, bikes, kayaks, snorkels, all drinks, milkshakes, and cakes. The amount of games they do all day. Certainly a place for families of all ages and couples. Also includes a free bus to Playa de Carmen where you can get another bus for $3 to Cancun. You will not regret going. It is so safe and friendly."

Holiday details

  • Travel date: 3rd May 2007

Very Recommended-Perfect trip

Reviewed 14th December 2012

"We spend one wonderful week at this resort. From January 2- 9 2007. The hotel was very nice the rooms were clean.. The beach and water was perfect. The pool was pretty big and so nice. Not much for English speaking mostly all was in Spanish (which is normal) but alot of Italian. The food was good, breakfast being the best. The alcohol selection was amazing. If you tip about very second time the service was non- stop, needless to say that you did't have to get up much at all. We booked our trip through Signature which was the best ever, they took care of everything we needed at anytime our rep was there taking care of us. We went out on the Captain Hook Tour which was sooooo good and a nice evening out. We went the Akumal two years ago, it was very nice also but this resort won us over with the pool and beach alone... Disco began at midnight and was really good for the night life entertainment, met alot of people and very much enjoyed. I would go back to this resort again and recommend it for couple vacation or group."

Holiday details

  • Travel date: 13th January 2007

Great resort

Reviewed 17th December 2012

"This is a great resort. The food is really good. They have a large buffet which servers primarily Italian food. They also have 3 restaurants 1 of which you pay extra for which serves steak and lobster. The other two are a Medetarainian restaurant and a Mexican restaurant. They have a large pool area with a bar beside it. They have a lunch buffet which comes out around 11:00 am and lasts until 4:00 pm beside the bar. The beach area is very large and clean. There are lots of lawn chairs at the pool and the beach to lie on and soak up the sun. The hotel and the grounds are very clean. They have cleaning staff constantly cleaning the grounds, washrooms, floors, etc. The hotel also has many security people watching the grounds and beach area. The hotel itself is very secluded. It it's quite a distance from the main highway and there is nothing close by. If you want to go anywhere outside the resort, it's by cab. The hotel also has photographers which go around the pool and beach and take your pictures if you want. They use software to pose them in different settings and magazine covers. The pics are really good. They post them on a board and sell them to you if you want. The resort also has activities such as beach volley ball, tennis, table tennis, archery, water activities. They have a kids club where you can drop your kids for a few hours in the morning and late afternoon. They have late night shows and a piano bar. Although they don't play the piano at the bar as it's out of tune and most keys stick. They have a guy who plays guitar and sings along with pre-recorded music while sitting behind the piano. One downside to the resort is English is very uncommon. The front desk people speak a bit of English, but pretty much no one else does. The spoken languages are Spanish and Italian. It can be very difficult or impossible to make yourself understood at times. It's a good idea to brush up on some basic Spanish and know how to ask for your favorite drinks in Spanish. Overall, it is a great resort, and very relaxing. I definitely would go back again."

Holiday details

  • Travel date: 9th January 2007

Not Kid Friendly

Reviewed 17th December 2012

"My family and I just got back from a one week holiday at the Catalonia Playa Maroma. Although we had a good time we would not go back again. The resort was advertised as a 4.5 star hotel but I would rate it no better than 3.5 due to the sub-standard hotel rooms (bug infestation, mildewy shower, extremely hard beds even by Mexican standards). The biggest complaint we had though was that the resort is not kid friendly at all. The advertised Kid's Club never seemed to be open, the playground consisted of one slide and the restaurants didn't open for dinner until 7:30 which was too late for our little girls. On the positive side the resort and beacha was beautiful, the staff very friendly, and the food was excellent. The fact that the resort was Italian (90%) didn't bother us as everyone was friendly we got to meet some nice people."

Holiday details

  • Travel date: 5th January 2007
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Catalonia Playa Maroma is also called

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