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Reviews summary

4
Good
10749 reviews
Brilliant
5889
Good
2847
Average
983
Poor
525
Awful
505
  • 5 room
  • 4.5 pool
  • 5 beach
  • 5 service
  • 5 dining
  • 4.5 amenities
  • 4.5 value
  • 5 food
  • 5 cleanliness
  • 5 location

18 Traveller reviews from Holiday Watchdog

fanbloodytastic

5
Brilliant
by
Reviewed 9th September 2013

"Brilliant holiday, felt like a princess and my husband a prince as they couldn't do enough for us, rooms fab, everything you needed in room, even a big iron and ironing board which I was very impressed with, hair dryer looked little but it was really powerful, even gave you shampoo and conditioner , didn't have to use our towels on beach as they give you one everyday. the food was amazing, if I had to pick a fault and this is a very little one I'd say they didn't have any umbrellas 2 sit under. but that's only if I had to pick a fault. the staff was very very helpful, I loved this holiday so much I want to come back now . thank you so much "

Holiday details

  • Travel date: 8th September 2013
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Food
  • 5 Cleanliness

Absolutely lovely

5
Brilliant
by
Reviewed 20th November 2012

"Lovely place,we went with 16yr old & 20 month old. We ended up having to spend most of our time in the actual hotel due to me having to go into hospital so I was thankful the place was so great.i couldn't eat much & the staff went out of their way to cook me anything I wanted,even if it wasn't on the menu,bar & grill were excellent. My little boy had an accident in his cot and gashed his mouth & the first aider was there immediately & the staff always asked after him. People rang our room to check on us knowing i was poorly & my son had an accident,what more could you ask for?? Poos:He loved the pirate ship & kiddie area. My older daughter loved the water slides,most adults stayed at the other pool,so the pirate side was best for us. Kids played but it wasnt noisy and was nice and relaxing. ALways plenty of beds,sheltered or not. The hotel throughout was clean and they looked after the place well,painting & updating things as we were there. Pools were clean and staff were all polite & friendly. I'm going back,more because I know there was so much more I could have done had i not been so poorly (nothing holiday related by the way) as for the beach,totally beautiful and you were still looked after here,with choice of beds with or without shelter & bar service at your bed,totally relaxing. Lots of activities to do and we even got to release baby turtles into the sea at night,my little boy called him Nemo! Great experience for everyone of any age. A must go place!! We will go back when I'm better & my twins have been born,I definitely won't be sick then.! Enjoy!!!"

Holiday details

  • Travel date: 19th November 2012
  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Value
  • 4 Food
  • 5 Cleanliness

Fantastic holiday and wedding

5
Brilliant
by
Reviewed 2nd November 2012

"Just spent two weeks I paradise the hotel was great in a good location right next to the beach our daughter got married on the beach it was perfect We would like to thank all the staff for the excellent service especially misael who worked in albatross restaurant he made us feel very welcome keep up the good work mate. Also like to thank isreal on front desk he upgraded our rooms for us got a great deal from him. He sent flowers and champagne to our daughters room he also decorated their room for their wedding night. The entertainment was fantastic round the pool everything for everyone. id like to thank all the team from the albatross restaurant captain idelfonso,chef ramiro,Hector,staff Oliver,roberto,Ruben,ignasio,Bart,Larissa,hiparto and a big thanks to misael great guy."

Holiday details

  • Travel date: 1st November 2012
  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Fantastic Holiday

5
Brilliant
by
Reviewed 6th July 2011

"Having noticed a negative review I was shocked into writing one myself. Fantastic hotel, food and staff. Nothing was too much trouble for them. I find it so difficult to understand how anyone can complain about the hotel or the food. There was so much choice you could never get bored. You could have buffet or be waited on in 3 different restaurants. Would reccommend anyone to go there. "

Holiday details

  • Travel date: 5th July 2011
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

First Class Holiday

5
Brilliant
by
Reviewed 8th November 2010

"Just returned from Cancun, stayed in the Gran Caribe Real Hotel, beautiful hotel in a good location. The staff were very polite and friendly, the service in the restaurants and the bars was excellant. The food in Marias Restaurant and the Sunset Grill Restaurant was five star dining as well as the service. Pool area was ok, the beach was superb and the sea was good if not a little rough at times. We even got the chance to release baby Turtles in to the sea on three seperate occasions. The hotel was spotless as were the rooms, the toilets and all the other areas of the complex. Would not hesitate in going back to this hotel, good value for money."

Holiday details

  • Travel date: 6th November 2010
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

Amazing Stay in the Gran Caribe Real

5
Brilliant
by
Reviewed 31st October 2008

"Myself and 3 other friends stayed at the Gran Caribe Real Suites in October 2008 and had the most amazing holiday. The hotel is first class! Every member of staff, from the waiters/waitresses, bar staff, cleaners, receptionists and Entertainment staff especially were sooooooo helpful and exceptional at their roles. I have heard and seen some poor reviews with regards to the food at this hotel and have to admit I do not agree with any of them. The food was always freshly cooked, there was great variety and it was highly enjoyable. The snacks during the day at the poolside were amazing again all freshly cooked (I highly recommend the pizzas) The Entertainment Staff were fantastic and really made our stay at the hotel all the better. As a group of mid-twenty somethings girls looking for some good fun during the day and at night time, these guys (Gama, Bierly, Danny, Alonso & Jair) couldn't have done any more to ensure we had the best time. The location and views were amazing. We were so close to the main amenities whether it be the nightclubs or the massive FABULOUS shopping centres. I would recommend this accommodation to anyone and am returning in February and August. GO GO GO!!!"

Holiday details

  • Travel date: 31st October 2008

Hey guys thought id leave my opinion as ...

4
Good
by
Reviewed 20th September 2008

"Hey guys thought id leave my opinion as i read quite a few before i went away which seem a bit far fetched. We arrived at our hotel and it looked amazing. Staff were extremely friendly.... all looked well. First thing, the room. Dont believe what they tell you in the brochure. We thought we were booking luxury when infact the junior suite is the basic room. Dont get me wrong it was fine, double bed as promised, fridge wasnt the best but ok. Be careful especially if your coming from the UK as mexico only allow approx 110volts for electricals, we got caught out with this. Things like our hair straighteners, toothbrush chargers etc wouldnt work at all. However, we complained and they found us a room they would work in. Hotel overall was great, the food wasnt so good, both my friend and i were ill most days so ended up eating in McD's. I have to credit the entertainment staff.. Gama, Miguel & the rest of the boys were fantastic, they made our holiday. Last but not least, the location was exellent, bars & clubs were only a few minutes away as were everything else you need. Amazing view of both the Lagoon and the Beach... the Beach wow beautiful. I loved cancun so much ive already booked to go back next April and ive only been home 2 weeks. People are amazing god bless them. Sadly i wont be staying the the Gran Caribe, the food was to much of a let down. Hope this review helps as i know i was very scared about going before i went as i had heard so many horror stories! Its not true trust me, what an amazing exprience. "

Holiday details

  • Travel date: 20th September 2008

Stayed 3 nights Nov 17 2004. The constr...

5
Brilliant
by
Reviewed 1st November 2004

"Stayed 3 nights Nov 17 2004. The construction is almost complete so not to worry about it. The food was typical for a Mexican all inclusive, so try for reservations at the Italian restaurant for dinners. Stay in the tower, not the villas, and try to get a floor as high as possible. Our room was fantastic and was very clean with everything working properly. We will go back there this spring."

Holiday details

  • Travel date: 1st November 2004

Continental Plaza Cancun: A Complete Horror

1
Awful
by
Reviewed 20th December 2012

"Me and 4(four) of my girlfriends went to Cancun July 17,2002 for a week of relaxation and fun. Travel Impressions advertised the Continental Plaza as a Superior Hotel to our travel agent. In no way was this hotel a Superior....it was a STANDARD and that is a big difference from what is advertised. When we arrived at the front desk, the concierge was extremely rude and vulgar toward us. He cursed us and yelled at us and completely humiliated us and we had just arrived....We had to wait 5 hours for our room which was filthy, infested with roaches (in our sheets) and the air conditioning was not working. They refused to upgrade us or even change our room to something cleaner. The food was terrible and when we asked the front desk to make a phone call to Pizza Hut, he demanded $3.00 from us for a short local call. We were not allowed to place any calls until we paid him...The trip was not relaxing it was stressful and I and my friends WOULD NEVER EVER RECCOMMEND THIS DIVE to anyone looking for a nice place to stay... GOOD LUCK in planning a trip..next time we will stay at the HYATT CANCUN...that is definetly worth the money and time."

Holiday details

  • Travel date: 5th August 2002

Excellent Staff

5
Brilliant
by
Reviewed 15th December 2012

"Just came back from Cancun, stayed at the Continental Plaza, I have to say what a great place. Since arrival to the hotel the staff was very friendly and very helpful.Any question we had they were more than happy to answer it. The food was good and also since we were a guest of Continental Plaza we were also able to go to Sierra cancun at no extra cost, so were partyed at two places for the price of one, what a great deal. The room was excellent, the package we had , had a lagoon view, we upgraded to a ocean view for Free, thats right for Free, we just gave a little donation of $20 at check in, what a great deal. Overall the Staff was excellent in all ways, they treated us wonderful and the hotel was also clean and impressive."

Holiday details

  • Travel date: 3rd August 2002

Great hotel for the price.......

3
Average
by
Reviewed 15th December 2012

"My wife and I recently stayed at this hotel, and although it wasn't the greatest hotel, it was definitely a lot cheaper than most other resorts in the area. We did eat out a few times, but we only spent about $900 per person for the week, so we had extra money for those types of things. I definitely think you get what you pay for at this hotel. If you can spend the extra money, go for it!"

Holiday details

  • Travel date: 21st July 2002

A great honeymoon

4
Good
by
Reviewed 29th October 2012

"My husand and I had our honeymoon in Cancun and we stayed at the Continental Plaza Hotel for a week. We hfad a wonderful time. All we can say are great things about this hotel. We would and will go back in a heartbeat!!!!!!!!!!"

Holiday details

  • Travel date: 14th July 2002
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Hotels near Panama Jack Resorts Cancun

Top traveller tips for Panama Jack Resorts Cancun

  • by JenniferT

    "If you decide to upgrade go see isreal on front desk you'll get a good deal from him"

  • by flora

    "Go on the speed boat / snorkelling trip"

  • by Pete and Phyllis from Cumbria

    "Very clean resort and very friendly people."

Panama Jack Resorts Cancun is also called

  • Gran Caribe Real Hotel
  • Continental Plaza Hotel
  • caribe real

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