Oleo Cancun Playa All Inclusive Boutique Resort

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Pool at the Pools at the Oleo Cancun Playa All Inclusive Boutique Resort

Reviews summary

4
Good
1247 reviews
Brilliant
838
Good
249
Average
92
Poor
29
Awful
39
  • 3 room
  • 4 pool
  • 4 beach
  • 4 service
  • 4 dining
  • 3 amenities
  • 4 food

17 Traveller reviews from Holiday Watchdog

Summer '09

4
Good
by
Reviewed 16th June 2010

"We spent 17 days there last summer. We have traveled to either PV or CUN twice a year for the past 9 years, so we have a lot of places to compare it to. We are budget minded and tend to stay in 3 star facilities. We pay less and understand that with that comes some concessions. Pro's: Ocean-View rooms are incredible Beach is top-notch Staff is friendly Clean room All furniture items in good working order No bugs seen anywhere at any time...well, other than some bees that were attracted to the sugar based items at the bar and occassional flies here and there Games of pool volleyball were great Bingo was cool for the first couple times as you get a chance to win items, but lost it's luster fairly fast I liked the beer and my wife loved the frilly drinks 75-cent bus ride into town is only a 30 yard walk Clean facilities are well maintained We always seemed to find something good to eat Con's: A/C in the rooms is dreadful unless you are in a direct line with the a/c inlet. It seemed to have an elevator down day after day in 2 of the 3 towers No a/c in the buffet, only box fans and ceiling fans, but if you got air directed towards you it was more than fine The key to our room stopped working and I was able to tell the front desk my room number to get a replacement (without showing ID) Overall it was a fun experience. If you are one that can roll with the punches and not let little items bother you you can/will have a great time. If you want more you are going to have to pay more. We are going back. Good luck. "

Holiday details

  • Travel date: 16th June 2010
  • 4 Beach
  • 3 Room
  • 4 Pool
  • 4 Service
  • 4 Dining
  • 3 Amenities
  • 4 Food

had a great holiday me and my husband fo...

5
Brilliant
by
Reviewed 26th March 2008

"had a great holiday me and my husband food was excellent different theme nights in buffet restaurant always was something there you liked puddings was to die for italian and mediteranean restuarant also of good quality cleanliness of hotel was exceptional also rooms bedlinen changed every other day clean towels everyday couldnt fault it quiter part of cancun but only a bus ride away from bars clubs and shopping malls jorge christian and all the staff was very friendly and helpful you could eat and drink to your hearts content would recommend it and have recommended it to family and friends"

Holiday details

  • Travel date: 26th March 2008

We have just returned from the Hoteture ...

5
Brilliant
by
Reviewed 14th December 2007

"We have just returned from the Hoteture and we don’t have one complaint. There were 5 of us altogether and each of us thoroughly enjoyed it. The only thing that could be improved was the a la carte restaurant; however this is just our opinion, not because the food wasn’t good, it was fantastic quality however the main thing on the menu at the minute is shrimp, which there was only one member of our party liked. You can have beef in the main course which is delicious. The buffet restaurant is great, we ate here most nights and always got a good choice of food, fresh fruit, veg, steak, chicken, beef, spaghetti bol, potatoes, chips and so much more. Then there is the Italian restaurant which again is brilliant. Some things in the restaurants were not to our taste but the standard was fantastic, and there was never much waste. The pool area is only small as other reviews say, but we was never once stuck for a sun lounger and no one reserved there sunbeds. Pool area was cleaned every night. The beach is fantastic which you are right on. The rooms are by far the best I have ever stayed in they are so bright and airy, loads of space, cleaned every day, on one day one of the group was ill and spent most of the day in bed (this is due to alcohol, no sympathy!!!) The maid had called 3 times through her shift, seeing him in bed left, so when she was due to go from her shift, they called up to the room to if we wanted them to clean or needed towels! All the staff at this hotel where fantastic, all we would say is just giving them a tip every now and again they really appreciate it and it goes a long way. Cancun itself is fantastic, you can have a relaxing Caribbean holiday just chilling out on the beach or by the pool, or go and catch a bus to one of the shopping malls, or go to the strip with the bars, coco bongos and hard rock cafe are a must! The only thing that let us down on this holiday where the company we travelled with, MY TRAVEL, now part of the Thomas cook group. The rep is only there twice a week, but the thing that really let us down was the aircraft, the leg room was minimal I’m quite tall but I’d say about average at 5'8 and my knees where pressed against the seat in front of me. It is definitely the most uncomfortable flight we have ever done even though we have flew with my travel many times before. But all in all our holiday was fantastic and we would recommend it to anyone and everyone! Have a great time."

Holiday details

  • Travel date: 14th December 2007

I cannot believe how much this place exc...

5
Brilliant
by
Reviewed 13th October 2007

"I cannot believe how much this place exceeded our expectations. This was our first all inclusive holiday and we weren't expecting much for our money (as it was one of the cheapest places we found). But we arrived to a very spacious and clean room (2 double beds for 2 people) with a perfect view of both the sea and lagoon. As for the drinks, the only thing that wasn’t included was a bottle of wine, and all the cocktails were great especially the ones Gus specially made up according to my likes and I didn't even need to ask. The food was great and plentiful. I am a fussy person but was constantly stuffed as there was always a wide selection. The Mediterranean restaurant was especially amazing. It may be a bit far down the beach but the buses were so cheap and ran constantly that it was never a problem. In fact I feel we had one of the nicer parts of the beach with perfect sand and clear water. Had a walk down some of the beach and it only seemed to get a bit worse, if you can ever call the Caribbean Sea and beaches worse! As for the entertainers, Jorge and Tavo, they were absolutely brilliant. We wanted a fairly quiet holiday and we were included when we wanted to be and left alone when we didn't. They kept everyone entertained all day long and then came back for the nightly entertainment (which was always different) and then took you into to town if you wanted to go to some of the most unique bars/nightclubs I've ever been to. I can imagine that during the busy season things may not be as perfect but if you’re after a quiet relaxing holiday don't go in that season as all the hotels will be struggling to keep up with it. But in low season if you are after a nice relaxed holiday with enough to keep you busy (went past many hotels with 1 or 2 people sitting by the pool looking really bored) pick the Beach Paradise. Absolute brilliant value for money! "

Holiday details

  • Travel date: 13th October 2007

After reading the reviews for Hotetur be...

5
Brilliant
Reviewed 12th July 2007

"After reading the reviews for Hotetur beach paradise, I was a bit wary of what to expect, but as soon as I got there I relaxed! The hotel is spotless, room’s excellent, food good, and although the reception had a seriously abrupt woman working there, all the rest of the staff were brilliant. We took a particular shine to 'Gus' the barman who constantly kept the all inclusive drinks flowing! Overall a great resort, weather hot, and town easily accessible by bus (just watch the drivers don’t short change you!) My only complaint was with Thomson themselves, but overall a brilliant holiday. I would recommend doing as many activities as possible as there’s loads to see and do!"

Holiday details

  • Travel date: 12th July 2007

I have taken this long to post my review...

1
Awful
by
Reviewed 10th November 2006

"I have taken this long to post my review mainly because I just wanted to forget I ever went to Mexico. I have stumbled across this hotel again and felt I must say something. Myself, my partner and our 2 children went to this hotel. My first impression was that it wasn’t a 3 star or even a star at all. The hotel lobby is foul and I just took a deep breath after an 11 hour flight and hoped I was tired. We were shown to your room. 7th floor. Rooms were big enough, the furniture in them was a total disgrace. The table and chairs, the bed and anything else was hanging on for dear life. The cot they brought for my daughter to sleep in was like something from a Romanian orphanage. I couldn’t believe my eyes. We went down for breakfast and the dining room/ restaurant wasn’t full and now we know why. The kidney beans they served for breakfast didn’t appeal to people, or maybe the rice wasn’t suitable. Everything they had to offer was either off or had been out the night before. The meals they served by the pool was left uncovered. The workers were out cooking it at 9am and by the time it opened at 12 it was freezing cold and swimming in bugs and flies. None of use ate at all. My daughter was 8 month old then so I had to keep going into the kitchen to get milk and to warm it. It was filthy, dirty cockroach ridden. My partner was furious and we started to talk about it one day and another couple overheard, the poor lady was in tears. Cockroaches were falling from the ceiling while we were sat at the bar. The whole hotel wants knocking down. The staff didn’t speak English at all so we couldn’t even communicate with them. We complained to the rep and she was rude and extremely unhelpful. I ended up ringing work, yes I am a travel agent and getting the Airtours manager to move us. Which took 4 days and £600. This hotel is by far the most soul destroying place I have ever been to. It’s a filthy, dirty place. The food is just put out at every sitting, its all left overs from the day before. I know this for a fact as I had to go in the kitchen every night to make a bottle for my baby. I saw it all stacked up. When we got moved we had to check out and the hotel staff were aware of us not being happy. They checked our room and came back and wanted to charge us £140 for a crack on the outside of the window (yes we were on the 7th floor) and that one of the chairs legs were broken. We refused to pay this and they phoned the police. We just left and they followed us shouting abuse at me and my children. It is the most horrifying experience for us and our girls. We ended up in the oasis playa and it was a total different holiday. Food was better, hotel was lovely and the beach in Cancun is the best beach I’ve ever been on. But the holiday was already ruined. Stay away from this hotel. I will give my honest advice as a travel agent and I honestly don't know how it’s still on sale. Avoid like the plague however cheap it is! "

Holiday details

  • Travel date: 10th November 2006

I'm a little late in writing this since ...

1
Awful
by
Reviewed 1st March 2004

"I'm a little late in writing this since I stayed in March of 2004 for spring break. But it was so bad that I had to get the word out there regardless of time! Check in/out is a nightmare. The front desk people are rude and just want your money. They only accept cash at that. Since I was a spring breaker, they think I’m there to drink and break things. They refused to give me my room until I paid the 35 US dollars to get an insurance band for my wrist. I refused to pay so I gave them my passport to hold. I finally got to my room (after about 50 mins) to find that a table was broken. I called down to the desk right away and they attempted to charge me $50 (US!) to fix it unless I bought the insurance band. Great way to start off a week vacation isn’t it? Food: Nasty. The buffet had dead flies in it and it was very cold. I tried to reserve a spot at the "nice" restaurant in the hotel. I called to reserve the night I came in but it was booked for the whole week. There went my chance for some decent food maybe. Bars: Personally, I love all types of alcohol (being a college student then) the only choice they gave us to drink is beer. Bad beer. It was like drinking warm pee (seriously). Taxi’s/ Bus: Since this hotel is the second to last place, it takes about 15 to 20 mins to get to the downtown area for clubs or shopping. Also since they changed the name of the hotel, many of the bus/taxi people don’t know what you’re talking about. So you need to call it by it’s previous name (Yalmakan). Please do not give them the satisfaction of your business!"

Holiday details

  • Travel date: 1st March 2004

Outstanding!

5
Brilliant
by
Reviewed 1st November 2012

"I stayed at the Yalmakan 18 years ago and decided to stay there again after my first wonderful experience. Our room was amazing and the staff was helpful and friendly. The beach is beautiful and the food and drink were also fantastic. The price was reasonable. We would love to stay there again. We also liked the location near the airport and away from the crazy downtown area. Try it, you'll like it!!!!"

Holiday details

  • Travel date: 21st March 2003

Choose a different hotel

1
Awful
by
Reviewed 5th December 2012

"Very disappointing...no way a 4 star hotel...dirty...not enough help...old facility...needs torn down and start over...worst of all...within 48 hours of returning home we were at the doctor with salmonella poisoning...not worth it...doctor bills and medication may cost os as much as the vacation...obviously not distilled water...watch how they wash your glass??It is all about timeshares...which we weren't told up front...who would buy a piece of this dump!!!?Don't go...choose another hotel....don't know if we will ever return to Mexico after this experience!"

Holiday details

  • Travel date: 7th March 2003

excellent resort

5
Brilliant
by
Reviewed 3rd November 2012

"My husband and I recently stayed for a week at the Yalmakan. Now called the Interclub Beach Resort. We had an absolutely great time at this resort. We were there from 2/10/03 til 2/17/03 and the entire staff couldn't have been more accomidating. We arrived about an hour befor the 3:00 p.m. check in time and were given bracelets for all inclusive. We were then told to either go and enjoy lunch or go to the beach bar for refreshmets. I really wanted a balcony and bathtub for our room. My husband was told to come back Tuesday at noon and the room will be changed. They arranged for my husband to have delivered to our room on Valentines Day our anniversary 1 1/2 dozen roses which were beautiful. Yes, during the time period specified there were problem with the Air Conditioning but it was confined to only one building, there are three sections. The entertainment staff tries so hard to get everybody young and old into the act of being active. Sure, youre far from the club and the night life, but its only 6 pesos per person and less than a ten minute bus ride. Very relaxing and they pour a good drink also. would I go again, "in a heartbeat"."

Holiday details

  • Travel date: 23rd February 2003

Go Elsewhere

5
Brilliant
by
Reviewed 1st November 2012

"Yalmakan is also known as Interclub Cancun. It is a very disappointing hotel. It is run-down and requires a much needed major renovation. We had paid $1250 CDN/person (taxes and insurance included) we certainly did not get the best bang for our buck. Hindsight is always 20/20 if we had just spent a little bit more our vacation would have been much more enjoyable. We were at Yalmakan from February 2-9, 2003.Cancun is a great place with lots to do, but certainly I would never stay at Yalmakan again.Food:There are three places to eat: Cafeteria; Blue Paradise, Snack Bar.The food in the cafeteria is limited (very few choices) and the food selection is pretty much the same for the whole week They just make a different combination of the same thing. Service at the Blue Paradise is sub-par, just because it is understaffed. They never did ask how the food was or everything being ok Youre better off eating at the cafeteria. The snack bar has limited choices and has the same food selection everyday. Room:We stayed in Room 189 of the South Tower or Tower 1. The view is amazing - and that is all that youll get from the room. I found the bed ok although my wife found it uncomfortable. The rattan furniture looks nice, but in need of dusting. There were stains on the cloth seats of the dining chair and occasionally would get stained sheets for the bed. There is a kitchen area with a sink and an electric stove burner only ours was disconnected and the sink just looks unclean. The bathroom is a story in itself. The tiles are uneven. The pressure and water temperature constantly changes while taking a shower. The showerhead is broken. The curtain rod and the toilet paper holder are haphazardly put together with electrical tape and the bathroom has no ventilation. There is a safe in the room, but would have to pay an extra $2 US / day rent the special lock to secure it. There is a 19 TV. Very few channels (SONY, Discovery, CNN, MC, Fox) and are mostly mix or in Spanish. Make sure to ask if you dont see a remote in the room. By the way, there is no clock in the room. There is AC, but it was broken for the last 2 nights that we were there. Also we lost water service the last day. It was horrible as the whole resort was affected.There were other horror stories:One lady we were speaking to says their bathroom ceiling was leaking water coming from the bathroom above them.Timeshare Presentation:Theyll offer a $30 US certificate and a chance to win free accommodation. If you are not looking into buying decline this offer right away. I dont think $30 US is worth it wasting an hour.Heres the tactic they use. Theyll offer you all the places you can go in Cancun. If you have the time theyll offer you a $30 US certificate along with a chance to win free accommodation. By the way one of the winning number is 2545 or 2525 the last 4 digits of your Credit Card. Then youre off to an hour-long tour. Theyll show the tennis court, the theatre, the baby-sitting club, then off to a bar maybe to loosen you up with drinks. They would ask you a few questions then off to show the room. And if you compare it to your room it is almost night and day although still style of furnishings. Then theyll sit you down with the advantages and disadvantages. If you say no they try and to make it sound a better deal. If you say no again, theyll go away, but would come back for another deal that would cost at half the price, minus certain items. Still if you say no hell call the manager who would then offer to make you an even better deal. They seem not to understand the word NO.Beach:There is a lifeguard on premises. The seaweeds that get washed up on shore is raked in the morning There is limited number of lounge chairs and shade (2) so get them early.Swimming Pool:Quite small and can get crowded. Certainly not enough lounge chairs to go around It was crystal clear when we first arrived on the 2nd but by the time we left on the 9th there is a film of oil on the surface.Activities:Repetitive activities throughout the week: Aqua Aerobics, Pool Volleyball, Beach Volleyball, Line Dancing/Games, and BingoEntertainment:Nightly entertainment ranging from Casino Night, Dancing, Battle of the sexes, Dance show, Comedy that was a bomb, Karaoke night. It is held between the Fandango Bar and the Theatre.Facilities:There is a small store on location quite expensive. A bottle of purified water 1.5L costs $5 US.Jacuzzi:Was not working for the whole week that we were there. There is water and the jets are blowing, but no heat.Staff:Theyre nice except for the front desk but thats because they have to put up with all the complaints about the hotel and the restaurant staff again it is because they are so understaffed there. Otherwise theyre great and they try to do their best.Buses:Should you take the bus from downtown back to the hotel dont be surprised to be dropped off 1-2 hotels away as drivers tend to turn around long before reaching the hotel. Yalmakan is one of the hotels farthest from the entertainment area. We were expecting a 4-star treatment from a 4-star resort as what Interclub or Yalmakan advertising say that they are. From the tour group where we purchased this vacation says that this is 3-star resort our experience with Yalmakan certainly does not reflect that either."

Holiday details

  • Travel date: 12th February 2003

Worst hotel ever!

1
Awful
by
Reviewed 27th October 2012

"I'm not going to lie....staying at the Yalmakan was quite and experience! My friends and I made up a song about how bad this hotel was....our room flooded, the showerhead broke, our balcony had a hole in it, our phone didn't work, the beds were wet and invested with bugs, the food was unedible!"

Holiday details

  • Travel date: 12th February 2003
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Oleo Cancun Playa All Inclusive Boutique Resort is also called

  • BelleVue Beach Paradise
  • Hotetur Beach Paradise Hotel
  • hotetur beach paradise

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