9 Traveller reviews from Holiday Watchdog
"I would encourage anyone looking for a hotel in downtown
Cancun to stay at this hotel. The rooms were big and clean. The staff was helpful and nice. The breakfast was great! The garden/pool area was beautiful! Good location too! Very close to good restaurants! It was a quiet and peaceful place to stay. I didn't hear much noise from the street. Beautiful Hotel!!!"
- Travel date: Wed 26th of July 2006
"this is how hotels should be. the staff were lovely, the place was lovely, the room was great.
we only stayed there one night and wished that we could stay there longer. . . like forever!
if you have a stopover in cancun and need a place to sleep that's not in the zona hotelera, come here. or rather don't--i want to be sure there's always space for me!"
- Travel date: Tue 25th of July 2006
What a great place !!
"We stayed at "El Rey del Caribe" for several night while on a three week trip thru the Yucatan Peninsula and really loved the place. It is not in the hotel zone which we found to be a real plus, (if I wanted to be in a place like Miami I would go to Miami), but located off
the main street in town. Great for going to the markets, local restaurants, shops, etc.
And it just a block from the bus station so day trips to Playa de Carmen and other spots are very easy even if you don't have a rental car (and taxi's are also easy to catch and very reasonable).
The hotel itself is a true slice of tropical paradise - fantastic grounds, a great pool (not resort huge but nice sized), a wonderful outdoor breakfast area, nice spa area (and they have great spa treatments that are very inexpensive).
The rooms are nice sized with a small kitchen with stove and fridge - super cold A/C - nice showers that have hot water - color TV's - just about anything you would want for a short or extended stay.
But one of the best things about the hotel is it's wonderful staff - everyone - front desk
room attendents - waiters - are the best - they are very helpful with whatever you might need. Extera towels - directions - advise on where to eat and getting around town - just ask and you will get a smile and polite help.
And the breakfast that is included with you room is nothing short of fantastic - you have a choice of 5 or 6 different breakfast at least, and these are full breakfast, not just coffee and toast.
I would highly recommend "El Rey" as one of the nicest "non-resort" places you can stay in Cancun - although we found it to be our "Tropical Resort in Paradise" and are already looking forward to returning again in a few months.
Lance & Millie"
- Travel date: Wed 21st of June 2006
Beautiful May 7, 06
"We stayed here two nights. One at the beginning of our trip, the other at the end of our trip. I must say I recommend the airport shuttle the hotel offers, especially if you arrive on a late flight and you have never been to Cancun before. Our driver was waiting outside for us with a clean, air conditioned van that took us directly to the hotel. Even though we arrived late, the hotel staff was very friendly and accommodating. We stayed in a room on the ground floor across the courtyard. The air conditioner was a little loud but worked well and the room was clean and simple. Hot water/shower worked fine. We did have a small visitor that night (a cockroach) but only one.
The courtyard is beautiful. You could spend a whole day relaxing by the pool, hanging out in the hammocks. There are many different trees and flowers and birds and lots of little lizards. The pool was clean and cool and well kept. There is another deck on the very top of the hotel. It has great views of Cancun and lots of lawn chairs etc to make your stay quite comfortable.
For our second night (a week later), we were on the second floor. Again, in a very clean and cozy room. No bugs to speak of. Air conditioner & hot water worked fine. We enjoyed a soak in the pool and this time we stayed for breakfast. There really are many different options for breakfast unless you are used to a "Big American Fare".
We appreciated the hotel staff that were very helpful finding dinner accommodations and giving directions. The bus station and a large grocery store is less than 2 blocks away. And you are certainly within walking distance of the "downtown" shopping area.
We would stay here again."
- Travel date: Sun 21st of May 2006
Great place to stay in Cancun for independent tourists!
"I loved this place! It is extremely well-located, yet hidden from the main streets, and you are inside a city block, so you don't see anything besides foliage, hammocks, the pool, etc. Be sure to bring the directions because it isn't a widely known place, even though it is almost literally across the street from the bus station (so pay just a few bucks for the bus from the airport to Terminal A.D.O.). From the hotel you can walk to the flea market and are near many restaurants and some bars/clubs. For those who prefer then alternative lifestyle, those clubs (Glow & rebuildng Karamba) are across the street.
My room was terrific --- large and had its own fridge and stove. I like to stay where I can make my own drinks and keep snacks like yogurt. The breakfast at the hotel (included) was awesome --- you can eat very healthily here if you like -- they even make a variety of shakes w/ reggae-names. The ambiance here is terrific and the other guests friendly. I wish there were more hammocks, but there really wasn't room.
Cons to be aware of: hope your baggage isn't too heavy because there is no elevator and there are 3 floors. The 2nd floor was easy to get to, but I coudln't imagine lugging my heavy bag up to the rooftop 3rd floor level. Also note there are bath towels but not handtowels, as mentioned by another commenter, but it really doesn't bother me. Lastly, as per the temperature, note that the AC is only on when you are in the room (special key to use), but it works quickly and efficiently.
Note that I also spent 3 nights at an all-inclusive resort on the beach, which was a different, but not necessarily better experience. Although the included meals were nice, I prefer exploring the area.
One traveller's tip: if your credit card covers car insurance (e.g. AmEx), then you can rent a car for under $25/day, so instead of paying to return to the airport, grab a car. You can also take yourself on a short, easy trip to Playa del Carmen (great funky little town) or a longer one elsewhere (Chichen Itza, but don't drive back at night or you won't see the speedbumps).
Oh....I forgot to mention the staff at the hotel was very friendly and helpful (especially in giving directions). And there's parking right outside the door."
- Travel date: Tue 25th of April 2006
"We had an absolutely wonderful stay here. For us the location was perfect. It was five minutes from the heart of downtown Cancun - supermarkets, restauratns, bus station etc. - and yet it felt completely secluded. The complex itself is very green and has a feel of a tropical garden with palm trees, fountains, hammocks and an abundance of birds and lizards. Days are easily spent swinging in a hammock next to the pool. If you want to go to the beach and the hotel zone, it's a short, cheap bus ride away.
Contrary to an earlier review, the breakfast is actually excellent. You get a wide choice of mexican and american dishes, in a lovely outdoor setting.
We stayed there twice, in two different rooms. The first was fine, the second was excellent (both the same price). Both were spotlessly clean. Although the first one actually faced on to the street, there was little if any traffic noise. And it was no problem to stay cool.
Last, but not least, it's an eco hotel, which means waste is recycled and electricity is solar powered. The staff/owners were very friendly and helpful.
We'll definitely stay there next time we go to Cancun"
- Travel date: Sun 16th of April 2006
Great budget hotel in the real Cancun
"We were looking for a relatively inexpensive accommodation not too far from the airport for the night before our departure from Cancun. Several years ago we stayed in the hotel zone and found it too Americanized (think Miami beach) for our tastes and wanted something with a little local color. El Rey del Caribe fit the bill.
This charming small hotel is well located near the main shopping area in downtown Cancun. The rooms surround a large courtyard filled with lots of lush tropical vegetation. There is a small attractive pool area in the back of the courtyard surrounded by lounges and hammocks.
Our room was good sized, with a kitchenette, two double beds and a bathroom with shower only. The room was well maintained. It was nicely, but plainly furnished, with a Mexican feel to it. Amenities were very basic i.e. shampoo, soap, a hairdryer and bath towels, but no hand towels, wash cloths, hand lotion or other bathroom products.
Our only complaints about the accommodations were that the air conditioning in our room didnât work well enough to fully cool the room without the ceiling fan operating. Unfortunately, the ceiling fan was very noisy. Also, our room was on the first floor facing the main street and we could hear some street noise.
Breakfast is included in the room rate and is served in a lovely open air restaurant in a corner of the courtyard. The food is average quality, but the menu has a good variety of offerings.
The staff was very warm, friendly and accommodating. However, two of the three employees we met spoke only limited English.
Although our stay was short, we did meet several of the other guests. They were a friendly, interesting, international mix of seasoned travelers who liked adventure and disliked typical commercial properties.
For this price range, this hotel is an excellent choice for travelers looking for a taste of the real Mexico in Cancun."
- Travel date: Mon 27th of February 2006
We just love this place
"My husband lived in this charming hotel for 3 months while he was working in Cancun in 2000. We have since been back as guests and just love it. Our good friend down there recommends this a one of Cancun's hidden treasures. The restaurant has added a 'touch of class' and the sumptuous breakfast will keep you going until dinner. Excellent value for the price."
- Travel date: Fri 24th of February 2006
2 strikes . . . they're out!
"I don't know if I had too high expectations of this hotel after reading the other reviews on Trip Advisor, but after staying at El Rey del Caribe twice I was very disappointed. The hotel is nice enough by budget traveler standards. However, on the first stay, we were put in one of the smaller rooms not equipped with the kitchenette and with only a few TV channels. The room was relatively clean and pleasant, but it was hot hot hot! Regardless of how long we kept the air conditioner on, the room never cooled down. Then, on the second stay (we had already booked the return reservation before we stayed there the first time), we got one of the kitchenette rooms. The problem was that it reeked of smoke even though it was posted as a "non-smoking room"! I believe it was the owner (who was not very friendly) who showed us to the room where there was a Glade scented candle lit, obviously in an attempt to obscure the stale smoke smell. Then, she reminded us to extinguish the candle in an almost chastizing manner before she walked off, as if we had lit it in the first place! Unbelievable!
Also, a side note about the "free breakfast". . . it is basically coffee/tea, a choice of assorted breakfast rolls, and a plate of mediocre fruit. If you're expecting a bigger breakfast, you have to order off the chalkboard menu."
- Travel date: Mon 26th of December 2005