10 Traveller reviews from Holiday Watchdog
I'll be back
"Like others I chose the Riviera based on Tripadvisor feedback. We also found it a pleasant hotel, well located, offering good value with extremely friendly and helpul staff. We stayed for just 15 hours while passing through and staff almost insisted that we should have breakgfast in our room at 4:30am as we were departing long before the restaurant opened. The breakfast, far more than we could eat, was a good idea.
I hope to return to Dubai and will not look elsewhere."
- Travel date: Mon 20th of November 2006
Great Value, Great Value
"Found this hotel on TripAdvisor after reading all the reviews, booked through stayxs and got a great rete on Creek View room (pay the extra and stay in one of these).
The Hotel is on the main street and right in the heart of it, the views of the creek are incredible. The room is a good size, with everything you would expect, the sevice is good, and the breakfast is great.
The staff will organise a taxi for you, and are willing to help when needed. We ordered room service very late at night, and it was beautiful (maybe because we were so hungry).
We will definitely stay here when we venture back to the amazing Dubai."
- Travel date: Sat 26th of August 2006
"Stayed for 5 days and enjoyed the Riviera very much - only complaint was no swimming pool and it was 40+ celcius. Breakfast was excellent, good variety. The Hana restaurant served Asian food - very tasty and even the fake beer was good (this is a no alcohol hotel) All the staff, without exception, were extremely friendly, pleasant and helpful. If you are considering this hotel we would advise booking a Creek view room and taking the executive upgrade as it is well worth paying a bit more for. The location in Deira was a good choice for us as opposed to the beach area - more interesting and without all the road works going on there."
- Travel date: Mon 21st of August 2006
Good Hotel, Great Location
"I am a travel agent and spend lots of time in hotels. This hotel is probably more a high 3 than 4 star, but taking that into account - the location is fantastic, the service excellent, room spotlessly clean.
The staff helped me plan my day for sightseeing, and advised on shopping spots.
Will definately stay here again."
- Travel date: Tue 30th of May 2006
Great Stay...Great Service
"We stayed at the Riveria Hotel in November,2005 (i finally got around to writing the review)..I can't say enough good things about this hotel..We had a view of the creek, the room was very clean, the breakfast was great, close to everything and the staff was exceptionally friendly..Would definately stay there again..."
- Travel date: Sun 5th of February 2006
Great Stay lovely creek view at night
"We stayed at this hotel for 4 days even though our room was not available when we reached the hotel)agents mistake) I found the front desk, porters clerical people and all the attendants throughout the restaurantto be extremely, helpful and willing to please, will be recommending this hotel for its central location. Definitely will stay again in 2006.
Girls from New Zealand"
- Travel date: Sun 22nd of January 2006
"Just got back from a short stay in Dubai. Originally booked - Agents choice(not mine) to stay in the Hotel Dubai Palm - sounds nice but terrible.Disco music heard on every floor until 3am every morning, hotel needs total updating and the breakfast was a disgrace. Rang The Hotel Riviera at 9am and checked in 9.20 - great price and upgrade to Executive Package. Great location looking on to the Creek, 10 mins walk to The Souk and boats crossing the creek. Fantastic breakfast and staff who couldn't do enough for you. Book direct with hotel and get good rates. Only draw back is No Bar so no Alcohol but go next door to the Carlton Towers if you are in need. I would still book this hotel and would suggest it to anyfriends going to Dubai"
- Travel date: Sun 15th of January 2006
close to everything
"We stayed at the Riviera Hotel for 8 days. We arrived at 2am to find our booking dates were mixed up not a fault of the hotel but the travel agent, we arrived a day later. We phoned the hotel when we arrived knowing our bookings were mixed up, we were told that they have a room for us. We got to the hotel and presented the reception staff with the booking confirmation that we had, after some arguing we got a room. They wanted us to pay for the room again even though it was already paid.
The room stank of smoke and food. We complained the room stank to the manager and were informed that is not the room that was booked for us but is the only one available tonight. After 2 days we received keys to another room that was non smoking it smelled even more than the room we had. I think the hotel would go far if they invested in some deodorizers for the rooms. In general the rooms were clean a good size.
We had trouble with water leaking from the ceiling in the bathroom which we rang the reception and reported it. We had to wait for the next day for the hot water in the ceiling to be fixed.
We went out for most of our meal as we were out each day sight seeing but the breakfast at the hotel was delicious. We found there was a great food variety for breakfast from western, asian, middle eastern and so on.
The hotel has a business centre where you can send faxes etc and internet. We found the internet was too expensive compared to the internet cafes in the area (20 durhams for 20 minutes).
The hotel was central and easy to get to anywhere we went. We found transport was always at hand whether we needed a taxi or cross the river to the other side. When we needed a taxi the hotel staff organized it for us.
I would not rate this hotel as a 4 star hotel more like a 3 star.
Even though Dubai is modernized and has lots of tourism we couldnât help feeling like a piece of meat when we walked out of the hotel all eyes stared at us and the eyes follow your every move no matter where you were or what you wore."
- Travel date: Sat 1st of October 2005
more a 3* than a 4*
"Hotel riviera is classified as a 4**** but compared to European standards, it is more a 3*!
Its location is great and the staff was very helpful and overall we had a pleasant stay. but if I had to go to Duabi again, i wouldnt stay at this hotel.
The Room, especially the bathroom, was not cleaned properly and I didnt like the breakfast. I also wished the hotel had a pool.
Overall its not a bad hotel and it is ideal for budget travellers"
- Travel date: Thu 26th of May 2005
"We stayed in this hotel for 4 days in October 2004. Although we arrived well past midnight the front desk was well manned and luggage was whipped away and sent to our room before we had checked in.
The room we had, which calls itself a suit was adequate for our needs, on entering there was a sitting area which had amenity refrigerators, seats and table plus a television set, showing a surprising number of western channels, you then walked pass the reasonably sized bathroom into the main room. This was furnished quite well with an enormous double bed. This room again had another t.v. along with hairdryer, air con, fridge, hospitality tray well stocked, a basket of fruit as a welcoming gift.
The restaurants in the hotel serve Japanese, Thai and Chinese, we did sample a couple of meals and found them not only good but very reasonably priced.
Breakfast is served in the same room as the restaurant and again was very good, an enormous selection covering a number of tastes, from western food to Japanese.
Staff, who are mainly from the Philipines, were extremely obliging and helpful.
There is a good internet site within the hotel very reasonably priced.
Although the location of the Hotel is not to everyones liking, i.e. in the city centre, it is very central and easy to navigate yourself around the city.
Altogether we enjoyed our stay and would certainly recommend this establishment."
- Travel date: Mon 8th of November 2004