JA Jebel Ali Beach Hotel

Dubai United Arab Emirates
5 star hotel

Overview

Ratings summary

Brilliant
2463
Good
810
Average
226
Poor
76
Awful
50

Rating by feature

  • 5 room
  • 5 pool
  • 5 beach
  • 5 service
  • 5 dining
  • 5 amenities
  • 5 food
 

18 Traveller reviews from Holiday Watchdog

Relaxing holiday

5
Brilliant
by

"Just returned from 10 day stay. Excellent hotel, staff very efficient. Excellent value for money, cannot wait to go back next year"

Holiday details

  • Travel date: Thu 15th of September 2005

Best Place to Stay

5
Brilliant
by

"My friend and I have returned from the Jebel Ali. What a fantastic Hotel. We were already booked in the Palm Tree Court but upgraded to the Royal Jasmin Suite where you receive all the added attention eg butler service, shoe polishing, clothes pressing, complimentary drinks between 6-7, breakfast in a separate restaurant where you can enjoy the A la Carte menu with a nice glass of champagne with breakfast, the beach boys put you towels on your sunbeds and so much more. We had a fantastic time and it was so relaxing. Would like to thank Lynell, Melody and Danny on our reception desk, and a huge thank you to Chris and Mosses who were out butlers for 11 days as well as all the staff at the Palm Tree Court and our buggy boys who took us wherever we wanted to go.

The weather was around 45 degrees and the sea was 34 degrees beach wonderful - what more can I say - I could go on forever - one of the best holidays I've ever had. Will be going back next year."

Holiday details

  • Travel date: Wed 14th of September 2005

Jebel Ali Dubai - relaxing

2
Poor
by

"We stayed at the Jebel Ali for 10 days at the end of August, beginning of September.
The weather was boiling, hitting 50 degrees for the first five days, so lying by the beach was only possible under the shade of one of the many palm trees but still very sweaty! The sea is not refreshing as it was 38 degrees but was nice for a hot dip.
There are three pools, one a little tired looking but the other two were fine (unless you like doing laps, as neither are very big).
There is dreadfull panpipe music piped throughout the hotel and was often on repeat so I think for two whole days we listened to Jennifer Rush Power of Love which was a little tedious to say the least. especially as it also played underwater in the pools so there was no escape!
The hotel, as others have mentioned is a good 40 minutes from the city which was good at the moment as Dubai resembles a half finished Manhatten and was unbelievably hot with the desert wind. However, it is right next to the new Palm Island development and currently all you hear is dynamite explosions in the distance as the blow up the reef to make the island but in the not to distant future the lovely hotel sunsets are going to be masked by cranes and skyscrapers like the rest of Dubai as they start the buildingwork.
From a cultural point of view there is not really much reason to visit the city or Jumeira beach. The gold souks were dirty and smelly with the heat and surprisingly very few visible tourists which was quite intimidating at times.
Women are recommended to cover up as much as possible which is highly advisable.
The city is very modern (in terms of the new builings) and cosmopolitan with many nationalities (mainly from the middle east, eastern africa and india) but it is definately not "Westernised" as many of the brochures state so be prepared.

The best thing about the Jebel Ali, however were the free sports. We had private morning tennis lessons for free (plus free equipment hire), and played badminton, squash, pool, table tennis, sailing, waterskiing, golf (£30), gym, sauna and jacuzzi, camel riding and swimming in the pools at night (the best time to avoid the heat). The rooms are very nice in the main hotel (try to get room 160 or 260, 360 etc as they are the cheaper golf view rooms but are at the end so you also get a view of the sea and marina from one side of the balcony).

Eating at one of the many hotel restaurants is generally expensive but there is no other option (expect to pay £20 for an average bottle of wine and £20 for a garden BBQ per head or £30-40 for a restaurant 3 course meal per head), all the restaurants are roughly the same price too so there is no cheap option.

The staff however are excelent and tend to you every need."

Holiday details

  • Travel date: Sun 11th of September 2005

Picture Postcard Location

5
Brilliant
by

"My wife, two teenage sons and I have just returned from five-days in the Jebel Ali and we had a marvellous time.

The hotel is about 40-minutes south from the airport by car - out on its own, far removed from the hustle and bustle of Dubai. I hired a car, from Budget, for the five-days for £71 sterling, including petrol the total cost was £80. In hindsight a car isn't strictly necessary as there is an airport hotel pick-up and drop off. Plus there is a bus from the hotel into Dubai and taxis are fairly cheap. However, the car was very cheap and it gave us more flexibility to go where we wanted when we wanted. One word of caution for those who are nervous about driving abroad I would say the standard of driving in Dubai is appalling. Indicators seem to be an unnecessary luxury on most cars and the standard method of over-taking seems to be to "cut up" the driver in front.

We had standard sea-view rooms in the main hotel. The rooms were okay, nothing special, just standard 3 star (in my opinion) hotel rooms. There is nothing wrong with them, they are just rather ordinary.

What makes the Jebel Ali something special is what is outside the hotel rooms. The grounds, beach, pool areas, golf course and marina are fabulous. Idyllic gardens backing on to a beach with fine white sand and palm trees - picture postcard stuff - and the ocean was so warm it was like walking into a bath! There are numerous sun-loungers in the gardens and around the pools so finding somewhere to laze around was never a problem. You can also hire boats and kayaks from a hut on the beach.

The food was very good with a wide choice at the breakfast buffet. For an evening meal there are numerous restaurants to choose from serving different types of cuisine. Plus there is a Sports Bar, with televisions showing cricket and football, behind the marina that serves very good quality food at a very reasonable price. The fish and chips plus pint of lager for 45 Dirhams (about £6.50) was not only good value, but exceedingly good quality.

In the evenings the Jebel Ali is rather quiet, which suited us, but wouldn't suit those who want to go out clubbing."

Holiday details

  • Travel date: Wed 24th of August 2005

Amazing Service

5
Brilliant
by

"Me and my girlfriend have just returned from 10 days at the Jebel Ali Hotel. The complex consists of the main hotel with its rooms and the Palm Tree Court bit which is villa type accomodation. We stayed in a beach front villa in Palm Tree Court (has a private beach which is amazing).

Try to get a villa in the Palm Tree Court rather than the hotel. Didnt see any hotel rooms but from descriptions of other guests i dont think they are on the same par as the villas and they're not right on the beach either.

If you can try to get an upgrade to the Royal Jasmine Lounge. You get the same type of villa but you get loads of extras: a butler who does everything for you including unpacking and packing your cases and pressing clothes. Access to members only lounge with free soft drinks, sandwiches & internet access. Complimentary massage in spa (amazing). There are loads of extras (free alcoholic drinks each night 6-7).

Service in Palm Tree Court was faultless, everyone was amazing. From poolside staff right up to GM who was high visibility and seemed to know all the guests by name.

Food was amazing also, the white orchid restraunt was great and the teppinyaki table was something else.

We had heard the construction round about Jumeira Beach was a pain
which is why we chose Jebel Ali. Its secluded and miles away from any construction, a real paradise, the private beach was picture postcard stuff. Jebel Ali is about 30 minutes in a taxi away from central dubai but the hotel runs a free shuttle bus and taxi's are quite cheap (£10 round trip).

We went on 2x excursions, the 4x wheel drive desrt safari was great as was the evening trip down dubai creek (4 course meal and music included).

What can i tell you ? I dont have a bad thing to say about dubai or the Jebel Ali Hotel (although from what ive seen i wouldnt book the hotel only the palm tree court with the Jasmine Lounge upgrade) also try to get sea front villa and not sea facing as that way you are right on the beach.

Only mistake i made was going start of August (50 degrees with 95% humidity) although in fairness everywhere was well air conditioned.

Here is a summary of musts (have also included couple of photo's of Palm Tree Court reception area - check out the swim up bar on right side of pic & private beach).
Palm Tree Court (not hotel)
Royal Jasmine Lounge Upgrade
4x wheel drive desert safari
dubai creek boat trip (ask for the glass boat one as the other not full AC)
clipper bar in palm tree court is great (balingo plays piano he's great)

We'll definately be back.."

Holiday details

  • Travel date: Tue 16th of August 2005

Can't wait to go back!

5
Brilliant
by

"This place was out of this world, staff went out of their way to please us on a consistent basis. The weather was toasting - kids went to the Peaco club until about 2:30pm (too hot outside for them) then enjoyed the beach and pools. We were upgraded to a junior suite at the Palm Tree Court and it was a lovely room with a very efficient and friendly man who kept our room in tip top shape - if you do go and get Lito - he is wonderful, very shy but very genuine. The reception staff were also great at PTC especially Danny and Lionel - actually they were all great and withheld standing out to greet us upon arrival in the scorching heat with a pleasant and professional manner. Felt genuinely at home here and the staff made us feel very welcome, was really sad to leave. One thing to mention is not to take any water, juice or food into the hotel, they dont allow it. We had free water and fruit in our room every day, which was a nice touch. We had never been 5 star before and were delighted with it all. It is about 45 mins from the City but thats a good thing - free shuttle bus in and out about 3 times per day.
Do not miss out on an Arabian Adventure to the desert - it was by far our best day out, not to be missed. We were picked up from the hotel at 3:30pm (car seats provided for infants) and taken a tour of Dubai, followed by a roller coaster jeep ride in the sand dunes - excellent. Following this was watching the sunset, camel rides, henna paintings, belly dancers and unlimited food and drink (wine, beer, soda, water). It cost about £45 per person but WELL worth the money.
We met people that stayed in the main resort and said that those rooms were also nice.
The Wild Wadi water park was excellent too - dont miss that either."

Holiday details

  • Travel date: Sat 13th of August 2005

Excellent

5
Brilliant
by

"What a great place! Hotel was not dated, far from it, with excellent 5 star service and 5 star luxury. As it was our honeymoon, they up graded us to deluxe suite with own butler and reception on the 5th floor. It is isolated but only costs about 10 - 15 pounds to main city. Shuttle service is provided to Dubai Creek and main shopping malls. Really pleased with stay. Weather scorching and glad to be away from main work being done on Jumeriah strip, although extremely impressive. Second part of stay, will be in the Burj Al Arab and will be impressed how they can outdo the Jebel Ali! Definately recommend it."

Holiday details

  • Travel date: Wed 3rd of August 2005

fantastic place

5
Brilliant
by

"Check out the palm tree courts... i stayed at the Royal jasmin junior suite.These are identical to palm tree court rooms only difference is perks
such as butler ,6-7pm free drinks anything you want,breakfast and evening meals--in the more exclusive restraurants,free activities,free pressing of clothes,shoes polished,free dvd rental for your room,compliemtary fruit basket daily.bottle of wine on arrival with box of sweets,free 30mins massage at Spa----which was fantastic even though you get the person of the same sex as your therapist!!
Evening entertainment in a small bar with live music...The musician and singer Belingo Raf is wonderful he does requests which i loved...Food was spectacular try and book a table early at the asian fusion restaraunt at the chefs table....
the only downside is the place is far out..so i suggest a couple of days in Deira then say 4-5 days to really chill out here at the Jebel..where i would only recommend the palm tree courts.also if in Deira a car is useful if time is limited- it is easy to drive here..costs only about 20 pounds per day including full collision waiver ...to refuel a tank cost about £6!!!
i used (---) ask for Rupal she is on the ball and will sort out everything..they have a rep out there who will assist with everything her name is Besi..She is a jem..
i loved this place the staff will go out of their way. i couldnt recommend it enough.the rooms have the wow factor.I do hope to return one day..."

Holiday details

  • Travel date: Tue 26th of July 2005

isolated hotel

3
Average
by

"if you want to go somewhere away from shops and citylife then this is probably perfect for you, the hotel is in the middle of nowhere on the beach. the noise from the ongoing palm island work offshore is just like distant thundering now and then. nice pools and a fair bit of stuff to do but if you want a bit more action or just fancy a change of scenery you have to get the free but crowded bus to a mall about 40 mins away or into the town about 1hr 10mins away.
The original hotel looks a bit dated now and I wouldnt say it desrves a 5 star rating, maybe a 3plus. the palm court area of the hotel is more impressive.
we found the prices for beer and stuff a bit steep, £2 for a can of coke and £5 for a pint. the hotel is also full of our german friends, polite as ever!
overall if you want peace and are happy staying in the hotel grounds then yes but if you want to see dubai, visit souks and other hotels I would stay closer to the city, you may pay a bit more but your not paying out for taxis and stuff all the time.."

Holiday details

  • Travel date: Thu 21st of July 2005

Jebel Ali, Dubai - out of this world (Fantastic!)

5
Brilliant
by

"We read some of the reviews prior to going and was a bit concerned. We need not have worried. This hotel is fantastic. You can always find more elaborate (see the Burg Al Arab - where I would not stay! Had high tea there, hotel is kitsch and vulgar!).
The Jebel Ali is finished! and that is important, Jumeirah is a building site, 200+ hotels being built 24 hours a day - Horrible! People we met said it's ok if you don't look around (blinkers optional I guess!). The Jebel Ali is an Oasis a classy one at that!. The staff cannot do enough, right from the pool attendants through to the management, nothing is too much trouble. The spa is out of this world and reasonably priced. The bars and restaurants are good and dress code is maintained. The captains bar on the beach serves at the bar or by waiter on golf cart at your lounger (you really do not have to move). The sea is clear and the beach white and clean. The so called noise from the Palm building work is nothing. We listened for it and but for the odd distant rumble, nothing - it's better than cars driving around. Peacocks, funny and no nuisance at all! Restaurants were fine, good prices and good food. The trips by Arabian Adventures seem pricey until you go on them and see the attention to detail. First Class. The whole package was fantastic - Hotel, location, service, food, weather (it was hot though).
If you want night life (discos, etc.) then it maybe is not for you, unless you get a taxi (50 dirhams to town circa £7.50), or go to Lloret in Spain! If you want to chill out in class, rest, relax, wind down and avoid any yob culture, then you would do well to go here.
We had a ground floor Cabana room, it was spacious and well decorated, very clean, and serviced ad infinitum! Guest Relations regularly called to ensure all was well and if we needed anything. Friends who were in standard rooms said theirs were slightly smaller, but nontheless of a similar vein and very good. The balcony in the standard room is just a viewing balcony, not a sitting one.
Dubai city is facinating and people very genuine and warm. There are many, many hotels that look beautiful and when building work is done (2008 ish), many areas will have a big lure, until then, look for the finished article.

We do not know or understand what happened with the people on here that seemed to highlight minutia and possibly got hung up and let it spoil their holiday, or maybe their expectations were different. Everyone we spoke to had nothing but good to say about the hotel. We suggest do more than just trip advisor research to make decisions, and assess to seperate the possible persistent moaners from the genuine "things gone wrong"!

Holiday booking is always a bit of a lottery, and thus opinions varied. This is our account, 2 days back and wishing we were still there!"

Holiday details

  • Travel date: Wed 13th of July 2005

Brilliant

5
Brilliant
by

"I stayed at Jebel Ali for 5 nights on a bed and breakfast basis. The hotel was great - by far the best hotel i have ever stayed in. I stayed in a junior suite and the beach was less than a minute walk away from my room. The breakfast was delicious and worth getting up for early in the morning. It was 5 days of luxury but due to the short stay in Dubai i wasn't able to appreciate everything the hotel had to offer. For those thinking about staying at this hotel bare in mind eventhough its a great hotel it is quite far from the main attractions and if you up for a lot of sight seeing then you may be better with a hotel more central - taxis are expensive and traffic horrendous."

Holiday details

  • Travel date: Mon 2nd of August 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Fantastic Honeymoon Destination

5
Brilliant
by

"My husband and I went to the Jebel Ali Hotel and Golf Complex for our honeymoon in November 2007. Being a keen golfer, my husband thought this the ideal location to relax and unwind after a hectic wedding and he was correct. From the moment we arrived in Dubai, nothing was too much trouble. The hotel was luxurious, the staff attentive and friendly, the food was fantastic, weather hot and the golf course was first class.

There are a number of restaurants on site to eat out in the evening, all top class food, the pools were relaxing with swim up bar and our room was very comfortable with a fantastic view over the golf course/bay and with the peacocks roaming.

There were lots of excursions on offer from the hotel including shopping at the Mall of the Emirates which is retail heaven and a nights racing at Nad al Sheba Racecourse, all very reasonably priced.

We really enjoyed our week stay at the Jebel Ali and hope to go back soon. We could not recommend it enough."

Holiday details

  • Travel date: Fri 25th of September 2009
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    "Horse racing at Nad al Sheba Racecourse and the unlimited shopping! "

JA Jebel Ali Beach Hotel is also called

  • Jebel Ali Golf & Resort Hotel
  • Jebel Ali Hotel
  • Jebel Ali Hotel Dubai

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