Reviews summary

3
Average
( 366 reviews)
Brilliant
85
Good
136
Average
75
Poor
27
Awful
43
 

10 Traveller reviews from Holiday Watchdog

Nice Hotel, friendly staff

2
Poor
by
Reviewed Wed 31st of October 2012

"The Dubai Rydges Plaza at the Satwa Roundabout is fine hotel. Location is a little out of the way as it straddled in a residential district between 'old town' and 'new town'. However, this is a strip of shops and resturants nearby. Taxis are so cheap in Dubai anyway. Increasingly to with many attractions being build away from the Deria district (Burj, Malls of the Emirates etc) being next to the creek is not as important as it once was.

We found the staff friendly - and were delighted when after a 14 hour flight they allowed us to check into our hotel at 6.00 AM.

Rooms were very spacious and clean."

Holiday details

  • Travel date: Thu 18th of May 2006

Good central hotel

4
Good
by
Reviewed Fri 7th of December 2012

"The Rydges Plaza Dubai is a really good hotel. It has a good pool area with outside sitting round it in both the sun and lots of shade. There is also a jacuzzi pool. Although it doesn't look a particularly big pool area, it is perfect in size and there is never a rush for the sunloungers.

The internet cafe is free and has 4 pcs for use and there is a fairly large gym with lots of weights. The food and drink is really good - with lots to choose from. Hotel has Indian, Chinese, Mexican bar with tapas and a british pub along with an Italian on the front of the hotel. All good. You can walk out from the hotel down two large shopping streets - to pharmacys, supermarket and shops. It is easy to get taxis outside the hotel - you can flag them down if you walk up to the left on the corner of the hotel and they are very very cheap. (Just be careful you don't leave anything in the cab like we did - you've no chance of getting it back).

Staff are very helpful and we had no problem with the 'water incidient mentioned'. Rooms are a good fair size, and we had one on the executive floor which was really very large - bath and large double shower along with the biggest bed ever. Air conditioning in hotel is fine and always nice cool temperature.

Breakfast is usual buffet fayre, with usual hot food - make sure you ask for continental if that is what you want, otherwise they will charge you full traditional breakfast.

My view is it is better to be here than on the beach - due to all the construction work ongoing in Dubai, and you can easily get cabs to the beach or malls as you wish.

A good all round hotel (good quality high four star) and we hope to go back."

Holiday details

  • Travel date: Mon 15th of May 2006

Good hotel - pity about the water!

3
Average
by
Reviewed Fri 14th of December 2012

"Stayed at this hotel twice (April 2006), both before and after a trip to Australia. There is no doubt that the rooms are good, polite and helpful staff and a great pool area - however on both occassions our stay was spoilt by what seems to be a little "scam" the duty managers have running. On our first stay we were advised on check out (they send a man to your room before they check you out)that we had used a 600ml bottle of water in the fridge. We had not and eventually they accepted this. Guess what - on our return they did exactly the same. This time - we were tired having had a long flight- we accused them immediately of "trying it on" and they immediately accepted it. They did the same with two other guests as well. A good stay ruined by this little "scam"."

Holiday details

  • Travel date: Wed 19th of April 2006

Good Hotel

4
Good
by
Reviewed Fri 7th of December 2012

"Stayed for 7 nights at the Rydges Plaza. Had a great view from a room at the front overlooking the roundabout which was busy but noise hardly heard inside. Room very nice. Staff were pleasant and courteous, always smiling and ready with a greeting, and very helpful. Good room service. Breakfast was more than adequate with hot and cold items. Lovely heated outdoor pool. Choice of restaurants inside the hotel, e.g. Mexican, Indian, Chinese, Italian, American, with an Aussie pub and an English pub. Taxis were always readily available at the hotel - taxis very very cheap, what a great way to get around. Would definitely stay at this hotel again."

Holiday details

  • Travel date: Wed 12th of April 2006

Good Price but a bit out of the action

4
Good
by
Reviewed Wed 7th of November 2012

"There was a compulsory airport 'meet and greet' fee for this hotel. I was met inside the arrivals hall and handed welcome pack and a map of the terminal with a line indicating the route I should take, a bit like a treasure hunt with all the clues. The map wasn't really necessary because airport was very well laid out, but welcome anyway. I was welcomed again as soon as I arrived at the tour desk, and immediately escorted to a car where I was the only passenger and taken straight to the hotel, which was a big relief. Reception was impeccable, even though I arrived quite early in the morning, and I was taken straight to my room, although it was several hours before check in. The staff generally were a bit stiff and over formal for my taste but very, very polite. The tour company used by the hotel also provided a representative in the hotel lounge later that day who was very helpful giving information about various tours, she also telephoned another hotel to tie up the details of my booking for afternoon tea.

The room was excellent, spacious, overlooking the roundabout with two double beds massive wardrobe plenty of storage space, tv cabinet with doors over the tv and tea making. The bathroom was spacious and well appointed too, with good toiletries including comb, repair kit etc. The only drawback was that they didn’t supply milk on the tea tray, only cream - but hey! isn’t that what room service is for?

I wasn’t too happy with the catering. The buffet breakfast was OK but below average for choice. As a single traveller I found the large tour groups a bit daunting, and found myself feeling very daunted and isolated each morning sharing a table with a group of people non of whom spoke English and grabbed all the service. I found it very difficult to get more tea, and noticed that other English tourists were having the same problem. I waited so long for a refill that a member of staff came over to enquire whether I was all right. I only had one other meal in the hotel, which was room service. It looked OK but wasn’t cooked enough.

It is worth exploring the area around the hotel which didn’t seem very touristy. There are lots of shops and restaurants, including a very nice looking vegetarian restaurant quite close by. There were always taxis to be had outside the hotel which were inexpensive and plentiful if you want to explore further afield. The only drawback is, if you only have a short time in Dubai, and you want to explore the old city, then the traffic and jams can be horrendous something like trying to travel from Chiswick to Hyde Park Corner in the rush hour.

I would stay in this hotel again, but another time I would prefer to stay in or around the old city and tourist areas. It would be a good area for business travellers."

Holiday details

  • Travel date: Tue 28th of February 2006

Very good value

5
Brilliant
by
Reviewed Wed 7th of November 2012

"We stayed at the Rydges Plaza Hotel in Dubai for two nights.
The hotel itself is very nice and clean with large rooms and a number of restaurants. The pool, jacuzzi and gym are excellent. Service was impeccable and proactive. All employees were professional with a smile. The complimentary airport transfer and beach transport was great (and what a beach!). We strongly recommend this hotel with reasonable rates and a convenient location.

Mother & daughter"

Holiday details

  • Travel date: Sun 16th of October 2005

Very nice indeed

4
Good
by
Reviewed Fri 14th of December 2012

"What a great ending to a wonderful honeymoon. The room was comfortable and very clean. We didn't dine there but the breakfast was a feast, with lots of healthy fruit on offer. The staff were very professional yet friendly. It is a bit out of the way of the city and the beach. However, the taxis are very reasonable. It really is a shopaholics dream come true, and we picked up some fantastic bargains. I asked for a cardigan, which had some loose threads to be laundered, and this was fixed at no extra charge. Little touches like that make a place extra special. It is well worth the 4* rating."

Holiday details

  • Travel date: Mon 3rd of October 2005

Superb Rydges!!!

5
Brilliant
by
Reviewed Wed 12th of December 2012

"Fantastic hotel all friendly nice rooms , In the city a bit but courtesy cars to beach, Top place to stay!!!!!!"

Holiday details

  • Travel date: Tue 14th of June 2005

great hotel very child friendly

5
Brilliant
by
Reviewed Mon 29th of October 2012

"A surprise in deed. Having stayed at the Al Bustan last year, which though rated as a 3 three here, is in fact a 5 star hotel, i was a little worried about staying at the Rydes. Not to worry, it is a very good hotel on the Satwa roundabout, no noise what so ever. nice view of the pool from the 2nd floor. Also a nice view of the Fairmont amd the Emirates tower.
Firstly the restaurants, the Chinese, Italian, Tex Mex, Billy Blues and the Australian are excellent. Both bars are good, though the English bar can be quiet compared to the Australian.
The rooms are very good, with very nice big bathrooms, with a good size shower. Found room service up to speed, and the cleaning staff were nothing but excellent.
Breakfast is ok but if you have a long stay it could become a little too repetative. A mite too American/English for my liking, but still very acceptable.
If you stay here, and i do recommend it. Get out and wander across the roundabout and walk along the streets. It's well worth it"

Holiday details

  • Travel date: Sat 28th of May 2005

A good all round stay.

4
Good
by
Reviewed Wed 12th of December 2012

"We stayed here for three nights late January 2005 and arrived at the hotel at 7am following an early flight from KL. We expected to be asked to return later - the staff were very helpful and got us to our room within the hour despite being full the previous night . This was very much appreciated and made a really good start to our stay. The room we were allocated was spacious and well equiped as was the bathroom.
There is a very good range of restaurants within the hotel, the Chinese was very good and very reasonably priced. We also ate in the Tex Mex which was ok food wise and the service was very good.
In the breakfast room the service is very hit and miss - if there is a manager on duty then it's good if not then not good. All the other staff were very good.
The location of the hotel is next to a busy island but this did not cause us any noise problems etc, it's very easy to get to all locations from there by taxi with reasonable/ cheap fares.
We would go back again if returning to Dubai."

Holiday details

  • Travel date: Sat 5th of March 2005

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