21 Traveller reviews from Holiday Watchdog
flies on food
"Just returned from a two day break food was awful flies landing on salad and desserts nothing was covered up had to go out to eat which we were very annoyed about after paying for breakfast and evening meal never again."
- Travel date: 23rd July 2016
"I have just returned from the Grand Hotel I was in room 325.The room was dark and at the back of the the Hotel. The carpet was filthy,the bathroom was not cleaned once when I was there I had bites on my legs so asked for the the room to be sprayed on two occasions during my stay. I have returned home with my luggage infested with bugs. I will not stay there again."
- Travel date: 22nd August 2015
"Not clean also couldn't have drink out of tap notice in room went home with bites food was disgusting staff not pleasant to noisy creeky floor boards also to hot in room couldn't breath in night had to use your mobile to get in touch with reseption won't go back again."
- Travel date: 28th August 2013
not as grand as they say
"i have just come back from there today 23rd nov 2012 cleaners not very good, dont think it was hoovered. food not bad but had better, but dont play bingo as if you win you do not get it, as my friend won last night, but was offered a bottle of wine and ten pound as the light did not come on and the caller carried on,lady said house they paid her but not my friend it was a shambles, we will not go there again and a few more said they will not return, this is all the entertanments fault, as they should have paid the two of them, we all said this,"
- Travel date: 23rd November 2012
"reading other reviews wasnt sure but we had a good time.room on 5th floor good view room clean got plenty of clean towels.food good and plenty of it.staff worked hard,plates cleared away straight away after eating.loved the location of the hotel.yes floorboards creaked but it added to the charm of an old hotel.would go there again"
- Travel date: 2nd August 2012
Not so Grand at all
"Me and my partner booked from Sunday until today (Tuesday) and really feel like we need to share our experiences with you all. Yes the hotel is dated, weather beaten and in need of a good paint, however, the hotel is cheap and self-certified 2 star rating, so we didn't expect a lot. We had 2 complaints. 1) on the first day we went down for the buffet breakfast where my partner had a nice full English including beans. The next morning we returned. My partner saw no beans so enquired only to be told " sorry, you can't have any as they are for premier customers". This complaint is laughable, however as paying guests they shouldn't have said no,also beans really aren't classed as "premier food". This however was not our main concern. 2) This morning I woke up early and had a lie in. Unfortunately after 5 minutes it became very apparent that the mattress smelt very strongly of stale urine. Although the covers were clean the mattress smelt really bad. After a along shower we made our way to the downstairs but couldn't really say anything as the other guests were making their way to the food hall they were being asked to apply hand sanitizer before entering the hall. I didn't want to make people have more to worry about. I have since written to the hotel's head office but as of yet have had no reply. If I do ever get a reply I will post the reply on here as I do believe everyone has the right to have their say. but for now all I can say is...don't stay there, pay a few more pounds and actually enjoy all that Llandudno has to offer. Since returning home I have also been quite ill so I imagine the hand sanitizers were due to a bug perhaps. We'll never know: Since writing this yesterday I have had a response from the hotel. The Duty Manager politley hung up on me and Britannia Hotel head office will be contacting me within the next 28 days. I'll keep you all posted"
- Travel date: 5th October 2011
"Me and my husband spent a weekend at the Grand Hotel and had a wonderful time .The food was realy good and the room was great,we had lovely sea views from our balcony I hope to stay again soon mr mrs saunders Blackburn "
- Travel date: 4th April 2011
"We have just come back from a weekend at llandudno we ahd a top time but on the web it said there was free parking they are telling lies there is no such thing as free parking"
- Travel date: 13th February 2011
Great weekend at the Grand
"Just returned from weekend at The Grand Hotel, my partner and I were more than happy with the hotel, pleasantly surprised after reading some of the other reviews. Great food, great room,great view,great hotel. Could not fault it. "
- Travel date: 24th January 2011
The room was booked through the organise...
"The room was booked through the organisers of the trip, of which I was the coach driver. Upon arrival, the concierge was friendly and advised me where I could park the coach overnight. I got lost and resorted to call the hotel again, the young lady was very helpful ... and I managed to park up safely! The same receptionist recommended a good place for a late supper! The room was tiny however, the light in the bath room flickered relentlessly so I had to switch it off to have a bath. The general appearance of the property is a low note. The Grand looks old and run down. You need to take 2 lifts to get to 5th floor. A nuisance if you have luggage and your tired from a long trip! In all, very good service from staff. Appearance and quality a disappointment."
- Travel date: 31st May 2008
Having just returned from a 5 day break ...
"Having just returned from a 5 day break at the hotel. My wife and I where more than please with everything the hotel had to offer food cleanliness , entertainment could not be faulted. We have been to the hotel on 5 previous occasions but this was the best and have booked to return in November. We were very impressed with the care taken with reguard to hand cleaning facilaties in the toilets and dinning room."
- Travel date: 7th April 2008
Just come back from Llandudno, although ...
"Just come back from Llandudno, although the weather let us down some days we had a beautiful Premier room at the Grand. It was in the tower at the back, which gave us a large balcony and three sets of windows with views of the Orme, the sea and the promenade. We also had a table in the Premier dining room which has great views, and good food. This was an Entertainment break and, although the entertainment was quite good, and fairly professional, it was a bit on the dated side for us! We preferred to tour the pubs of the town, of which there are some good ones - including the Palace (Wetherspoons), and the Kings Arms - behind the tram station for the Orme, which is a marvellous old pub with real ales and a great menu, try a pint - they will let you taste a sample before you buy! Llandudno is always a great base for touring, and with Snowdon, Llanberis pass, Electric Mountain etc., on your doorstep, the only thing left to wish for is for the rain to stop, then you can see those magnificent views!"
- Travel date: 28th May 2007
Top traveller tips for The Grand Hotel - Llandudno
"go with a good crownd and enjoy as abit dated entertanment"
"just relax and enjoy and remember it is an old hotel"
" just looking at the wonderfull sea views and the peace and quiet"
The Grand Hotel - Llandudno is also called
- Grand Hotel
- grand hotel llandudno
- grand llandudno