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Arrochar Hotel

Reviews summary

3
Average
1605 reviews
Brilliant
268
Good
545
Average
375
Poor
231
Awful
186
  • 2.5 room
  • 3 service
  • 3 value
  • 3 food
  • 2.5 cleanliness
  • 4 location

12 Traveller reviews from Holiday Watchdog

Look elsewhere

1
Awful
by
Reviewed 26th September 2016

"16/9/2016 We checked in late(10:15pm) after a long day. Got our room key and was looking forward to going to bed. Had to kill 6 spiders, 3 of which were above the beds. The room had BLACK MOLD on all 4 walls in the sleeping quarters and on the ceiling in the bathroom. One wall in the sleeping quarters was wet from the shower leaking through in the past. There was still coffee or tea in the mugs on the desk and sugar all over the top of the desk. The water from the hot water faucet in the bathroom was hot, as was the COLD water faucet. The shower had NO cold water. The wall paper was peeling off the walls. The staff left for the night as soon as we checked in so they were no help. After checking more sources, this place only has 2 stars. Wish I would've known that. Complete disappointment. "

Holiday details

  • Travel date: 16th September 2016
  • 3 Location
  • 1 Room
  • 2 Service
  • 1 Value
  • 2 Food
  • 1 Cleanliness

Arrochar Hotel

4
Good
by
Reviewed 17th November 2015

"Just enjoyed a weekend break at the Arrochar Hotel. Really can't fault it. The room was very clean, warm and comfortable. All staff were friendly and attentive,made us feel very welcome. The food was excellent, with something for all tastes. Good quality and well presented. Lovely location with stunning Loch views. An unpretentious hotel, we would not hesitate to return."

Holiday details

  • Travel date: 16th November 2015
  • 5 Location
  • 4 Room
  • 4 Service
  • 5 Value
  • 4 Food
  • 4 Cleanliness

great value for money

4
Good
by
Reviewed 30th January 2013

"Just got back from a weeks stay at this hotel, after reading a few reviews it was a bit of a suprise to find that it was clean an well decorated with plenty of decent food and lots of it, the bedroom was quite small but the view was lovely, the bed and bathrom were spotless and there was gallons of hot water and plenty of clean towels. I must agree tha there was a bit of a damp and musty smell in parts of the hotel but if you think it rains a lot and its lochside position its not suprrising. The entertainment was a bit of a disapointment but we met lovely people and overall it was a good weeks stay. The staff are very nice and helpful very good value for money."

Holiday details

  • Travel date: 18th September 2008

Great value

4
Good
by
Reviewed 29th January 2013

"Booked a summer special offer on the Oxford Hotels website. I knew the hotel was used a lot by coach parties so I was not expecting the Ritz. Facilites are fairly basic and the hotel is ready for some refurbishment but our room and tiny bathroom were both spotlessly clean and perfectly adequate. Only had breakfast in the hotel but it was fine and the service was much better than I've experienced in many 4 star hotels. Staff are friendly and helpful. I would recommend eating out at the Village Inn - two minutes drive down the Helensburgh Road - but make sure you book! We didn't pay anything like the rack rate for our stay and I guess I might have felt cheated if we had but for what we paid it was incredibly good value."

Holiday details

  • Travel date: 3rd September 2008

Must do better!!!

2
Poor
by
Reviewed 26th January 2013

"We stayed two nights, dinner ,b&b, at this hotel with two friends. Although the room was 'tired' it was clean. The food was acceptable - but lacked imagination - the dinner main course was very bland in appearance due to the vegetable choice made by the chef (cabbage and turnips) both whit'ish in appearance. The use of carrots would have gone a long way to improve the appearance of the dish. The only wines available were one red, one white and one rose. There was some language difficulties due to all the waitresses being of Polish origin, (the maitre d was a Scot). The waitresses, however, were clearly trying their best and were very pleasant and mannerable but apparently unable to understand my request to have ice-cream instead of custard with my apple crumble desert yet ice-cream was served with another option to one of my companions. This was one of four venues we stayed at on this holiday. The others were far superior! I will not use a hotel owned by this group again."

Holiday details

  • Travel date: 20th August 2008

What a dump................Book a local B&B

1
Awful
by
Reviewed 28th January 2013

"We arrived one evening on our way north and decided to stay over at the Arrochar.............what a mistake. We paid £100 for the room and it was small and smelly. The bathroom was tiny and dirty and there was even marks on the sink where someone had spat out their toothpaste! The whole place is run down and don't even think about relaxing in your room to catch the news or something, the TV's are useless - nothing to do with the signal, they only have 3 working channels. The food is atrocious and there's not much of a menu. They're got a captive audience though so they can do what they like. I must say though that I had a lovely pint of tennants lager, it tasted fresh and really cold, it sort of made up for the fact that I ordered an Australian Chardonnay and got a Chilean instead, I just took it as read they had ran out of the Austrailian, would have been nice to have been told though. The staff, while friendly are mainly eastern european which isn't a problem but you don't get much of a conversation out of them and they all looked knackered. The lift didn't work, so we just used the stairs. The following morning we got up to find out there was no hot water. We didn't even bother complaining we just wanted out of there. When you go to breakfast you find out that you don't actually get an 'adult' size plate to put your food on, it's the size of a side plate. Surprisingly the breakfast is edible but if you're a big lad you will need to go back for seconds. When you go outside to get away from the smell you have a fantastic view - a view which this hotels seems to be surviving on. This hotel needs a major overhaul and lots of money spending on it to do the view justice. If I were you keep driving and find a nice clean B&B for half the price."

Holiday details

  • Travel date: 20th August 2008

View isn't enough

1
Awful
by
Reviewed 27th January 2013

"Old, smelly, unkempt hotel, TV & wifi wasn’t working The worst food I've ever had, suspect everything was reheated in the microwave. We’ve booked for 2 nights, but left the next morning as quickly as we could."

Holiday details

  • Travel date: 10th August 2008

Mist and mellow fruitfulness

3
Average
by
Reviewed 22nd January 2013

"We stayed at the Arrochar Hotel for three nights as part of a Brightwater Holidays package. (The heading of this article refers to the weather and the age of the hotel clientele while we were there.) The hotel is at the head of Loch Long, with just a minor road between it and the waters edge. There are spectacular views across the loch from rooms on the front of the hotel towards Ben Arthur (the "Cobbler"). We found our room a little dated but clean and the beds were comfortable. There were sheets and blankets, rather than duvets, and there was a good supply of hot water in the bathroom. Meals were excellent including a hot, buffet breakfast (although this may have been part of the package arrangements.) A fellow guest told us that her single room and bed were very narrow and she was concerned that her shoulders touched either side of the corridor on the way to her room!) Reception was efficient and staff were friendly. A bar is available but with only one barman on duty you may have to wait to be served at times. Entertainment (a singer and Scottish country dancing) was provided on two nights. There is very little in the immediate locality. There is a general store about half a mile along the loch-side and a post office and general store a few hundred yards the other way."

Holiday details

  • Travel date: 7th August 2008

Great hotel

5
Brilliant
by
Reviewed 24th January 2013

"Booked This hotel through easy breaks. Felt a bit dubious afterwards when I read some of trip advisor reviews. We arrived for a three night stay to be welcomed by friendly receptionist. The hall carpets ar a bit worn but this is an old hotel. The room was clean & tidy, the beds were great & the bathroom clean also. Breakfast was buffet style & was more than adequate for all tastes. There was a different menu every night & the food was delicisious & plenty of it. The waiting staff were very attentive & friendly. The location is ideal to visit many places. I would definitely go back & recommend it to friends. The only down side was the bar closing at 11pm & not much in the way of entertainment but with the price you pay for this trip it is understandable. The value for money is excellent. The LLoyds"

Holiday details

  • Travel date: 8th July 2008

a lovely place to stay

4
Good
by
Reviewed 19th January 2013

"my husband and i stayed at the arrochar hotel for 5 days and after reading the reviews below we were worried what we would find on arrival, but i must say we were pleasently surprised.the hotel does need a bit of modernising but our room was nice, the bed was comfy and the bedding was clean.The bathroom was spotless and we had clean towels daily. Breakfast in the morning was help yourself, full engish, fruit, cereal and plenty of tea or toast.evening meal was 3 courses with a choice of 3 for each course. the food was excellent. The management and staff were very friendly and helpful at all times. There was entertainment in the hotel most nights. The location was spot on, and the views over loch long were outsatnding.it is a good base to travel from, to explore the area. i wouldnt hesitate in going back, we had a very enjoyable holiday."

Holiday details

  • Travel date: 5th June 2008

dirty:smelly

1
Awful
by
Reviewed 23rd January 2013

"me and my husband arrived on friday the 2nd to have what we thought was going to be a lovely weekend to be met with a foul smell and dirty carpets we went to the room we were givin to be met with twin beds and dirty carpets and that foul smell again my husband went and asked if they had a double he was givin a diffrent room but it was just as dirty and smelly as the last and the cobwebs was worse we decided there and then we werent happy and decided to complain and was told we would have to phone superbreaks as that was who we booked the hotel through and they told us that we could only get a nights money back as we were to late for that 1st nights it ruined our whole weekend so much that we came home so beware i wouldent recomend this to anyone"

Holiday details

  • Travel date: 6th May 2008

Wonderful location, awful hotel

2
Poor
by
Reviewed 22nd April 2008

"We are Canadians, and stayed at the Arrochar as part of a coach trip from the west of England to Scotland. The hotel is in a fantastic location and if you are lucky enough to have a front-facing room, the views are breathtaking. However, it was a Fawlty Towers experience, but more shabby. The room was fairly large, but the bed was long overdue for throwing out. Lumps and bumps everywhere. The bedspread was stained and very grubby-looking, though the rest of the bedding was clean. We had to ask for soap for the bathroom, and for the TV to be hooked up. The shower curtain was spotted with mold. Carpets throughout the hotel needed replacing, they were very dirty and threadbare. Windows were dirty, the whole place needed a good clean. The food was good, though pretty basic. Dining room staff were a bit of a mix, head waiter was Scottish, two other servers were Polish, and one scared the heck out of me, she was quite fierce! A full dining room was a real challenge to them, and it became a joke that at breakfast there was only one bottle of HP sauce that had to be passed from table to table. We had to decide at breakfast what we wanted for dinner that night, by checking items on a menu. Reception and bar staff were miserable. On checking out, we didn't even get an acknowledgement when we dropped off the key. There wasentertainment on only one night during the week, but the lone singer turned up late, at 10 pm, and we had early checkout the next morning, so most of us went to bed. This hotel was booked through the coach tour company, and our driver was not impressed with them either, so hopefully they will drop this one from the itinerary. It's a shame, as it could be a fantastic place, given the great location."

Holiday details

  • Travel date: 22nd April 2008

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