Mercure Salisbury White Hart Hotel

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Guest room

Reviews summary

4
Good
1232 reviews
Brilliant
350
Good
483
Average
264
Poor
92
Awful
43

10 Traveller reviews from Holiday Watchdog

Great hotel

4
Good
by
Reviewed 25th November 2012

"Very clean, very friendly lovely food in the restraunt. The only down side was the long wait at breakfast as every one seemed to get there about 9.45a.m (sunday), one lady had been waiting an hour."

Holiday details

  • Travel date: 5th February 2006

a pleasant surprise

5
Brilliant
by
Reviewed 10th October 2012

"UK hotel rooms can often be a bit disappointing; small, frumpy and overpriced. Our room (#224) was quite the opposite. Very large and bright, extremely well decorated with muted colours, tasteful furnishings and even a 4-poster bed. There were thoughtful touches throughout such as heated towel rack, high-end toiletries and opening windows. The front desk staff were perhaps a little jaded, but certainly efficient. The lobby is a bit run-down, but in a funny, Fawlty Towers way, complete with ageing eccentrics taking tea in the lobby. Breakfast was fantastic and was served in a beautiful dining room overlooking the walled garden. Dinner was also surprisingly good (have the lamb!) and the wine list sophisticated. Good service in the restaurant and bar as well. I'm a bit fussy and I give this place full marks."

Holiday details

  • Travel date: 17th March 2005

Wonderful hotel

4
Good
by
Reviewed 25th November 2012

"I was a little skeptical about this hotel since it was old. But I was surprised to find that it was wonderful. The rooms were very large, clean, and recently updated and I was in the older, original part of the hotel. The lobby is smokey but so is all of Europe. The location was perfect and the pub across the street (The Cloister) was filled with locals. I would definitely stay at this hotel."

Holiday details

  • Travel date: 1st March 2005

Great Location

3
Average
by
Reviewed 25th November 2012

"The White Hart is in a brilliant location, near the cathedral, shops and the many pubs. The room we stayed in was at the back of the hotel and was very comfortable. We were really surprised at the very tatty interior, particularly the communal areas. The carpet is threadbare and has sticky tape all over it. The internal decorations look grubby and faded. We stayed on a Friday and Saturday evening and the hotel was used for a function both evenings. It made the hotel noisy and crowded particularly in the reception area. We decided to give the award winning restaurant a miss because of the noise. Breakfast was first class as was the service from the staff. It is worth a visit if you want a central location and can live with the faded interior."

Holiday details

  • Travel date: 10th January 2005

Location, food, & atmosphere make up for somewhat faded interior

4
Good
by
Reviewed 19th October 2012

"The hotel location is perfect, just a short walk to the gates to enter the cathedral close. In fact, step out of the front door and look up and see the awesome sight of Salisbury Cathedral's spire towering above the wall. The food in the hotel is excellent. One of the better dinners that we had during our two-week stay in the country. Breakfast was big and sufficient variety for both the health-conscious and the rest of us (OK, me) to eat. And our lives were made easier as the hotel quoted a price which included both dinner (ex alcohol, of course) and breakfast when we made our reservation. The lobby is great, with high back, comfortable chairs and sofas with people wearing their Sunday best for afternoon tea - are we in England, or what? The staff was very accomodating and helpful, taking care of some of our special needs. Our double was clean but European small-to-cramped. The bathroom was large in comparison to the room. The 3 children slept in a family room which had a second, separate bedroom and much more space. (Think about this option should you stay.) Altho the view from a room facing St. John St. is great, it is way too noisy in the morning. My suggestion: stay in the old part of the hotel (the new addition looks like office space from the outside), but make sure your room is off the main street; lose the view, but gain some Z's - the children's room was better in all respects. The only problem we found is that the hotel is tattered at the edges. A closer look around the lobby reveals tape on the carpet covering holes and the rooms themselves have a sort of faded glory feel which I can't explain satisfactorily. The positives far outweigh the negatives, so I gave it a 4-star review. Certainly would recommend the hotel to someone looking for a place in Salisbury - I'd just give them the room tips noted above. One last note - take the free tour of the Cathedral led by volunteers who take great pride in their work. It's well worth the hour or so. The adventurous with 1.5 hourse to spare may want to take the separate spire tour which costs a few pounds, but lets you climb halfway up the tower and step outside for some wonderful views of the city."

Holiday details

  • Travel date: 3rd August 2004

Non-smokers beware

2
Poor
by
Reviewed 10th October 2012

"Okay, one BIG problem. We arrived late at night and our non-smoking room, for which we would have paid if we had failed to turn up, had been given to someone else, and we had to have a smoking room, the only room available. It really was almost smoking, too, the smell was so bad! Had to get clean towels as these stank of smoke. Turns out most of the rooms are smoking rooms, a bad decision. Bed was comfortable, bathroom fine, decorations nice. Breakfast was very good. Kind receptionist did try to find us a room in another hotel, to no avail. Long winding corridor to get to rooms in hideous '70's extension. They did reduce the bill for us, which went some way to mollifying our disappointment. Please, White Hart, get a majority of no-smoking rooms, NOW, otherwise MacDonald Hotel Group is on my no-no list."

Holiday details

  • Travel date: 5th April 2004

Cuisine is out of this world

5
Brilliant
by
Reviewed 25th November 2012

"Good central location with cathedral, shops & main areas easliy accessible on foot. Hotel rooms a little on the small side but have everything you require for a very comfortable stay & the staff are extremely accomodating & friendly. In our opinion, the standard of cuisine in the restaurant equally any top London restaurant but at a fraction of the price & the level of service is exemplorary. - Our one regret is that we didn't book for DBB as one night we were unable to book for dinner due to it's popularity & had to eat elsewhere. We would certainly book to stay here again."

Holiday details

  • Travel date: 20th March 2004

White Hart Hotel is a classic

5
Brilliant
by
Reviewed 27th October 2012

"The White Hart Hotel is a classic English Hotel. The whole hotel is very traditional, yet also comfortable. The staff was the best that we encountered in England. The location is superb, just outside the gates of Salisbury Cathedral, which by the way, is a can't miss attraction. Be sure to take the tower tour of the Cathedral. It is a great guided tour. We used Salisbury as a base to also tour Stonehenge and Old Sarum. Both highly recommended."

Holiday details

  • Travel date: 6th May 2003

White Hart a pleasant surprise

4
Good
by
Reviewed 3rd December 2012

"After a long trip by plane and car, we did not know what to expect of the hotel for our first night in England. We were highly impressed, and quite happy with our decision to stay at the White Hart. The room was very modern, clean and comfortable. Staff was helpful, and the hotel was in a great location to see the whole town by foot. 3-star rating may be a little low, particularly given the dive we stayed at in London a few days later with the same rating! Wish there was a fitness center. You should have no qualms about staying at the White Hart in Salisbury."

Holiday details

  • Travel date: 28th April 2003

Lovely Hotel

5
Brilliant
by
Reviewed 3rd December 2012

"Lovely, comfortable hotel located near Salisbury Cathedral and just 2 blocks from the heart of the town. The lobby furnishings gave the feeling of a country house, with lots of squishy sofas and armchairs by the fire, with books to read, games to play, and puzzles to work. The rooms, while small, were quite nice. We had 4 rooms in this hotel, only one facing on St. John Street. The window offered a glorious view of Salisbury Cathedral (and the days it snowed it was like a Christmas card view). However, St. John is a very busy street with both foot and motor traffic. Rooms on the other side of the hotel are much quieter but the view is not anything to write home about. The rooms themselves were nice but small. All rooms are ensuite, the beds were comfortable and the location is perfect. It is just a few steps away to St. Catherine's Gate which leads into the Cathedral Close, one block from Marks & Spencers in the George Shopping Mall and 2 blocks from the Tudor building that is now a movie theatre. The dining room is full of tables covered with crisp linens and has a view to a small but quite lovely garden. Nine of us had Christmas lunch there and were quite impressed. The food and its presentation were excellent. A full English breakfast was served each morning. Since a group of 50 Old Agers had chosen the hotel for their Christmas weekend, it was quite crowded for 3 days. Before their arrival, it was almost as if we were the only ones in the hotel. Lovely!"

Holiday details

  • Travel date: 4th August 2002

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Mercure Salisbury White Hart Hotel is also called

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