Dragon House Hotel

Bilbrook, Minehead TA24 6HQ England
3 star hotel

Overview

Ratings summary

Brilliant
59
Good
39
Average
10
Poor
8
Awful
4
 

12 Traveller reviews from Holiday Watchdog

Great food, warm welcome and cosy rooms

5
Brilliant
by

"We stayed at the hotel for a couple of nights between Christmas and New Year when the weather was bitterly cold outside. We were made to feel very welcome and enjoyed drinks in the bar by the open fire. The New Years Eve meal was fantastic and the full english breakfast set you up for the day. The room was cosy and well decorated.....could not recomend it higher !"

Holiday details

  • Travel date: Wed 13th of January 2010

Fabulous food and great value for money

4
Good
by

"9 of my family stayed for 3 nights to celebrate my father's 60th birthday. The staff could not have been more helpful in helping us organise a meal for 11. The food was absolutely terrific and the menu changed each day to include fresh local produce. The setting on the way to Minehead is on the main road so ask for room at the back. There is plenty "to do" in the vicinity of the hotel such as Dunster Castle, local steam train and Minehead golf club is an unexpected treat. In conclusion, great few days away."

Holiday details

  • Travel date: Tue 13th of October 2009

On the whole it was a good experience

4
Good
by

"Charming hotel. Dog friendly rooms did was NOT code for 'worst rooms in the hotel' which made a pleasant change. One fixed charge of £10 per stay for the dog which was also a pleasant change as it can be anything up to £15.00 a night in some hotels and yet you often get sub-standard accommodation.
the menu was not extensive but food was good and very reasonable. Staff were friendly (except one waiter who seemed to make an overly elaborate display of transferring the cutlery etc., when on the first morning we accidentally sat at a table which had not been laid for breakast)
A couple of improvements would be a)some sort of sheer blinds or curtains as we were on the ground floor and everyone could see in through the windows so we had to close the main curtains even in the daytime and b) a hairdryer - very unusual to not find one in a hotel room these days."

Holiday details

  • Travel date: Sat 3rd of October 2009

Nice hotel, but found hotel management quite rude

3
Average
by

"We stayed for 4 nights at the Dragon Hotel straight after our wedding, for a short break before our main honeymoon later in the year. The hotel itself was nice enough, the food was lovely, and it had a nice lounge area to relax in. However, I couldn't believe that the hotel manager who showed us to our room on our first night (the day after our wedding), who knew we were on honeymoon, didn't even say 'Congratulations' to us. We also saw him several times during our stay, and he never did pass on his congratulations or bother to really speak to us. I was very disappointed with this, and found it very rude.

I have read the review prior to this which states that they were given a free upgrade to a superior room due to being on a special anniversary, but we didn't get anything - it would have been a nice touch for them to have given us a complimentary bottle of wine with dinner, at least. It was a shame as the hotel itself was nice and just what we needed for a relaxing honeymoon, but this poor customer service has put me off staying again."

Holiday details

  • Travel date: Mon 24th of August 2009

Faultless service, wonderful food and beautiful accommodation

5
Brilliant
by

"We spent one night at the Dragon House Hotel, having found a special half board deal on the internet. This was for a special anniversary and we were upgraded at no extra charge to a superior room, which was beautiful - a huge, comfortable king size bed, attractive soft furnishings, view of the pretty garden, dressing room and modern en suite bathroom.

The staff could not have been more accommodating when we notified them that we would be arriving late due to a change in our plans. We thoroughly enjoyed our meals, with home made jam and local fruit on the breakfast table, 'proper' bread for toast and decent bacon. The three course dinner was superb, with a free choice from both the a la carte and the bistro menus. This made the special deal even better value!

Dinner was served in the conservatory, overlooking the courtyard and garden. Service was wonderful and so was the food. The chef sources the food locally and obviously cares a great deal about both the flavours and the appearance of the dishes. We had coffee/tea and home made petit fours in the cosy lounge - with a choice of excellent leaf teas for the non-coffee drinker.

We would definitely return to the Dragon House Hotel!"

Holiday details

  • Travel date: Thu 20th of August 2009

Disappointing

2
Poor
by

"We were very much looking forward to our stay at the Dragon House after reading the reviews. However, the website photos are more than flattering and we were personally disappointed with the actual experience. Our standard room was somewhat worn; paint and plaster peeled from the walls and windows did not close properly (a problem if your room is on the noisy front of the hotel). The bathroom was carpeted which is, frankly, unpleasant! The shower was very small. On the plus side, the mattress was good quality and firm and the room and linen were clean. The room was spacious.

We do not think the food warranted its very expensive (West-end) prices. It was reasonably well executed, portions on the small side and puddings exceptionally sweet. We ate in the restaurante, not having been given a choice, and only later discovered that there was also a Bistro Menu. Service was personable. No veggie choice for breakfast or dinner in the restaurante. Sorry. Won't be staying there again."

Holiday details

  • Travel date: Fri 7th of August 2009

A well run country hotel ideal for short stays with a reputation for good food

4
Good
by

"The hotel is situated close to the at times busy A39, but providing quick access to Exmoor, Dunster and the charming port of Watchet. The gracious accommodation has bags of genuine rustic charm and character with options to eat in a panelled dining room, conservatory or enclosed courtyard. The plot includes a large garden with groomed lawn and garden tables at the front. We stayed for 3 nights on half board and although the menu was fixed, we had more than enough choices; a good number of diners were non-residents as the establishment has a well deserved reputation for its cuisine at not outrageous prices. Wine and bar prices are reasonable too. Our room was an annexe off the courtyard and included a fully mordenised separate en-suite, comfortable bed with quality linen and soft furnishings. The full English b'fast is more than satisfactory but does not include choices of eggs or fish. This is a family, dog friendly establishment run by an energetic live-in couple with small children. Standards are high; student staff helpful, competent but not pretentious. The bill was fully itemised and correct. As an alternative to a corporate chain hotel this establishment is hard to beat, although some guests overlooking the road were aware of traffic noise.
Overall,"

Holiday details

  • Travel date: Tue 30th of June 2009

Try the Dragon - You will not be disappointed

5
Brilliant
by

"We found the Dragon almost by accident - what a little gem this is in the heart of West Somerset. We spent some time chatting to the manager - he took over the management of the Dragon 12 months and has spent a lot of time on improvments.

The rooms are charming - really oldy worldy - furnished in character with the building - fresh and clean.

The staff were all very pleasant - nothing was too much trouble.

Lovely quiet little retreat and yes it does sit on the main road but we didn't find that a problem at all.

The Dragon pays a lot of attention to detail - which makes you feel pampered in a way that some of the higher star rated hotels could learn from.

Of course, as many others have already said where the Dragon is truely outstanding is the quality of their food (and the service ) - but the food is worth the money all by itself.

Great food, great service, very friendly - a standard that is a tribute to the West Somerset hotel sector.

Thank you Dragon House for your hard work - I wish you nothing but success - a bench mark for others to achieve."

Holiday details

  • Travel date: Sun 6th of July 2008

Nice stay

4
Good
by

"Really enjoyed our 1 night stay at the Dragon House Hotel, we stayed there before in 2004 and it was good then, but it was better on this occasion as they have refurbished the place. We had a double room in the attic I think, very clean and tidy, with TV, tea set, comfy bed.

The hotel is on a main road and it can be a little noisy but as our windows were closed it didnt bother us that much. Our room was at the side anyway not overlooking the main road. We ate evening meal in the bar, meal was very nice albeit a bit pricey. Our breakfast was really nice, Where did they get their lovely sausages from?

The staff seemed to have changed since 2004, and were friendly, we had to borrow a hairdryer from reception which they had no problem with. At £80 for two people for 1 night B&B, this was very good. Will go there again."

Holiday details

  • Travel date: Sat 21st of June 2008

First Class Food

5
Brilliant
by

"Stayed in December on Dinner, Bed & Breakfast deal

Fantastic value and the Dinner was first class

Good size, nicely decorated room and lovely old worlde charm"

Holiday details

  • Travel date: Thu 31st of January 2008

loved this hotel

5
Brilliant
by

"Being a business support manager I have experienced and been in many many hotels across the country and the Dragon house hotel is by far the best hotel i have stayed at in a long time, I received a very warm welcome and was looked after so well throughout the stay, the food was out of this world and the room was extremely cosy and very clean.
This hotel to me is highly recommended and I will definitely be visiting very soon, whether it be for business or leisure. Thank you again to all the staff for making my stay a pleasurable one."

Holiday details

  • Travel date: Sun 27th of January 2008

Lots of stairs!

3
Average
by

"We stayed here in August for a charity walk as we needed to be near Mindehead and the hotel is situated in a rural setting but on a busy road and the windows are single glazing which did not prove for a quiet nights sleep. Our rooms were up in the attic of the hotel and after lots of stairs which we struggled to get our overnight bags up through the narrow corridors. The bed was comfortable but the bathroom must have been the smallest ever. Thankfully I didn't use the shower as I overslept in the morning due to night getting much sleep the night before due to the road noise. The staff were friendly enough but I don't think that I would stay here again. They even had a picture of Keith Chegwin on the bar as he stayed there recently doing his campsite reports for GMTV!"

Holiday details

  • Travel date: Fri 5th of October 2007
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  • Dragon Hotel Minehead

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