15 Traveller reviews from Holiday Watchdog
Bought a Ferrari got a skoda !
"To use the analogy bought a Ferrari and got a Skoda would be very apt , visited Slaley Hall for a joint 50th purchased by a friend room 308 if you would like to back check . He booked a family room and a double room , the double room was to be ours as he wanted us to have a better quality room . Unfortunately this did not happen , we were given a family room also which was I am afraid to say very tired , dated and left back in the 80,s . Not what I expected after going through your website and looking at the rooms. When my friend decided to confront the reception he explain we had not got what we purchased the receptionist said she fully understood and would get back to us, he left his mobile number and mentioned where we would be for the next few hours to see what she could do. We are still waiting.To compound the issue we had turned up where a wedding was been held and whilst we were trying to relax in the bar I have never heard such crude language from a group of wedding guests , they were rolling around outside the conservatory , spilling drinks all over and talking to the staff as though they were dirt on their shoes. How can an up market establishment have this type of people we thought , it was only the next morning we were told they had won the wedding in a competition on Metro radio for the Hall , not a bright idea Slaley Hall we got the brunt of them , god only knows were they came from in Newcastle. Do not get me wrong we made our own night and our guests were fantastic, Neville at the front of house was professional and Karalina in the restaurant was ran ragged but still managed to be very attentive and pleasant, but the rooms had little to be desired. Attention to detail is one of my issues the place is looking tired and scruffy in places , my friends have been 4 times and they even mentioned the place had lost its " brilliance " . It left us with a bad taste in our mouths we were appeased by getting an amount off our drinks bill which is appreciated but it was the fact we should not have been in this position in the first place. I'm sure if you check back through your system you will be able to see who dealt with us and who we are still waiting for a call from . I'm sure you need feedback although in this instance mostly negative , the Halls surroundings are beautiful but its the standards that need to be kept up. Hope you revert with any feedback. Regards, Mr Smith "
- Travel date: 11th September 2016
me and my fiance booked in here for 1 ni...
"me and my fiance booked in here for 1 night on our anniversary. Our 1 night stay was fantastic, couldnt ask for anything better..the food,facilities and staff were excellent. I would definately recommend this hotel to anyone. Cant wait to go back!!!..."
- Travel date: 9th March 2008
Slaley Hall Hotel is located within 10...
" Slaley Hall Hotel is located within 1000 acres of Northumberland countryside with good communication links to the A69. It is within reasonable travelling distance of both Newcastle and, although further away, Carlisle and provides a sound base for travelling around the North East of England. The approach to the hotel is through country lanes, with a cautious glance at the sat/nav causing me concern. My wife told me to trust it and hey presto we were there. On the approach to the hotel I was struck by the imposing view with good surrounding grounds which we confirmed the following day. The hotel covers a large area and take some time to get used to. Facilities are good, with bars and leisure facilities of a good standard. the pool in particular is great for children with a water slide that my daughter loved. Although I am not a golfer, I understand that the course there is very good. The rooms were comforable and spacious, although not the most modern that I had stayed in, no flat screen tv's here. The staff were pleasant, with the food first class. If you choose to dine in the main restaurant be prepared to pay thirty pounds a head for food plus the drinks bill, which for my wife ran to Â£9 a glass. In conclusion, I enjoed my stay here and would certainly return. "
- Travel date: 28th January 2008
This hotel is magnificent. A converted l...
"This hotel is magnificent. A converted listed building with many historic features, yet modern facilities inside. The leisure club in particular was very nice. Clean changing rooms, excellent pool, well equipped gymnasium, sauna steam room etc. The rooms were luxurious and room service was of a high standard. The buffet style breakfast included in the price was also of high standard. Excellent choice of fresh produce cooked to order, or buffet style if preferred. Excellent hotel. Highly recommended 5* in my book!"
- Travel date: 5th December 2007
Couldn't fault this hotel. Stayed for 1 ...
"Couldn't fault this hotel. Stayed for 1 night on business and attended a conference there. Hotel was in a beautiful location, about 30 mins from Newcastle and the Airport. Excellent presentation, with beautiful rooms and really really comfy beds. Hotel has a spa and pool facilities, I never got around to using them, but they looked great. Staff were all extremely helpful and the breakfast in the morning was up to the 4 star standard - delicious. Overall I would highly recommend this hotel for business or a break."
- Travel date: 13th October 2007
"Just came back from a 4 night break. We took the children and booked 2 rooms interconnecting. From the moment we arrived we all felt very welcome and the kids loved every minute of their stay. Staff were very friendly and it was great to have use of the free creche. Would highly recommend."
- Travel date: 15th February 2007
"Stayed her with my family weekend 10th February. Everything about the hotel was first class, from the excellent staff at check-in and concierge to the helpful staff at the Leisure pool and bar. The Hotel that weekend appeared to be catering for families enjoying a mid-term break to couples of all ages. The Hotel has excellent leisure facilites for both the very energetic and for those who perhaps just want a leisurely stroll. Only two small criticisms, we left breakfast quite late and it was therfore very busy, so go a little early ! The temperature of the pool was also found wanting, with snow on the ground outside this was disappointing."
- Travel date: 14th February 2007
Beautiful hotel, beautiful setting, very helpful and friendly staff
"I treated my wife to a weekend (Friday and Saturday night) at Slaley Hall as a birthday present. WOW!!!! If you want to be treated as Royalty then this is the place to go to. The food is amazing for choice and quality. We had a New Hall Junior Suite. which was very clean and welcoming. I had booked us both into the Spa. When we got there, there were several members of staff down and were unable to give us all the treatments we had booked. The staff were absolulely brilliant and gave my wife a birthday present as an apology. If you do go, take time to sit by the large fire in the Drawing Room and have a drink. By the time you leave Slaley Hall I can gaurentee that your batteries will be well and truely recharged."
- Travel date: 12th February 2007
Top hotel, Top service
"I stayed at hotel in January. I could write many good things about my stay but I shall keep it short and to the point. The hotel was excellent and so were the staff. I would recommend this hotel to anybody."
- Travel date: 7th February 2007
Lovely, relaxing weekend break
"We stayed here for one night at the beginning of January as a birthday treat and were certainly not disappointed. We made the most of the leisure facilities (pool, jacuzzi, sauna, gym, golf) and the surroundings of the hotel were breathtaking. The room was excellent, playstation, TV etc and the bed was a really good size. We had dinner in the hotel and were initailly concerned at what the prices would be but they offer a very good 4 course meal for Â£25 a head which was excellent. The only thing we felt was very expensive was the wine in the bar at more than Â£6 a glass - stick to beer! All in all, a lovely weekend and we would definatley return, we felt a million miles away from the daily routines of home"
- Travel date: 17th January 2007
"New Years Eve. We wanted a change from the normal hussle and bussle of crowded pubs and clubs and with a babysitter in hand we booked a night away at Slaley Hall. We reserved a "Junior Suite King Bed" which was fantastic. Spacious rooms with antique style decor above the courtyard. Jacuzzi bath and separate shower. Use of bathrobes and slippers. En-suite. Air conditioning. Free selected Satellite TV. Pay TV / movies. Tea and coffee making facilities. Minibar/ fridge (unstocked).. Hairdryer. Iron and ironing board. Trouser press. Playstation. Internet Access. We didnt use the spa and leisure facilities as it was New Years Eve but did use the cocktail bar, restaurant and room service that was all 1st class."
- Travel date: 1st January 2007
"We went to Slaley Hall for a weekend break. The reception staff were extremely polite and our deluxe room was lovely and overlooked the golf course. The room was a good size and the bed was very comfortable. Breakfast was lovely, as was dinner and the restaurant staff were very efficient and friendly. Our only criticism was that the pool was freezing, and there are not many loungers around the pool. But if you can get in the jacuzzi it's well worth it. Overall a lovely hotel and we would definately stay again."
- Travel date: 26th November 2006
Top traveller tips for Slaley Hall
"Make sure you get what you paid for ."
Slaley Hall is also called
- De Vere Slaley Hall
- de vere slaley hall hexham
- slaley hall hotel hexham