Reviews summary

5
Brilliant
( 19 reviews)
Brilliant
18
Good
1
Average
0
Poor
0
Awful
0
  • 5 room
  • 4 beach
  • 5 service
  • 5 dining
  • 5 amenities
  • 5 value
  • 5 food
  • 5 cleanliness
  • 5 location
 

19 Traveller reviews from Holiday Watchdog

Excelent 2 night stay. Steve & karen

5
Brilliant
by
Reviewed Mon 18th of April 2016

"Such a warm welcome. Excellent customer service, nothing to much trouble. Good clean place to stay, great food. Great value for money. Great location. The room was very clean and warm."

Holiday details

  • Travel date: Mon 18th of April 2016

Rating breakdown

  • 5 Location
  • 4 Beach
  • 5 Room
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Brlliant stay in a lovely hotel

5
Brilliant
by
Reviewed Tue 13th of September 2011

" Our second visit to this lovely hotel, whose owners Mal & Katherine made us welcome from the minute we arrived, nothing is too much trouble for them.The room was bright and spotless with a v comfortable king-sized bed & generous complimentary drinks, biscuits & a bottle of mineral water for the 1st night. The bathroom was equally spotless, with a good hot shower & quality toiletries.Full English breakfast is the best we've had anywhere, with plenty of alternatives happily provided for anyone with a smaller appetite or different requirements. Well situated just ten minutes from the seafront & town, with a simple disc system for roadside parking outside the hotel. A very enjoyable experience altogether, due to the dedication,helpfulness and constant good humour of Mal & Katherine. We look forward to returning as soon as possible, booking directly by phone, which is the only way to get the best rate.
"

Holiday details

  • Travel date: Sun 11th of September 2011

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Really lovely

5
Brilliant
by
Reviewed Fri 3rd of June 2011

"This Hotel is highly reccomended,very clean,friendly,and home from home.The food is great and staff are very welcomming will deffinatly be going back."

Holiday details

  • Travel date: Wed 1st of June 2011

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Lovely Hotel, great food, very friendly, well run.

5
Brilliant
by
Reviewed Tue 28th of September 2010

" We stayed here for a five night break and could not have made a better choice, not having been to Scarborough before. From the time we arrived we were made to feel at home and nothing was too much trouble.We had a double room, which although not huge, was very comfortable and well-equipped with all we needed and the most comfortable bed I think we have ever had in a hotel, also spotlessly clean. The breakfasts were superb, with plenty of choice and served by friendly & helpful staff at all times.
The few simple, common-sense rules applied by the hotel ensured that all guests had a safe, relaxing stay in a quiet and friendly environment. Would have no hesitation in staying again on another visit. We are an'over 65' married couple, just for the record!"

Holiday details

  • Travel date: Sun 26th of September 2010

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Excellent accommodation - but petty charges!

5
Brilliant
by
Reviewed Tue 24th of August 2010

"We stayed for 3 days and found the Raincliffe Hotel to have a very high standard of furnishings and to have a top notch standard of cleanliness. The full English breakfasts are huge and very nicely cooked and presented. Both owners go out of their way to be friendly and to make their guests stay as comfortable as possible. What more could anybody ask?

On the downside. We found it very niggling to find various small amounts of cash added to our bill. For example; we paid by credit card and had to pay £7.50 on top of the £243 bill. Debit cards also attract an extra charge - only cash is free! Evening meals are a fixed price (£12 for 2 courses) but if you want a coffee it’s an extra £2.50. They provide parking tickets for on-road parking outside the hotel - an extra £4! Although the August tariff says £32 - look closely it says 'from' - we paid £36 per night each!! We found all this to be very petty and disappointing. Why don't they just say £40 per night and cover everything? We would certainly feel better. Adding the bits feels like a rip-off!
"

Holiday details

  • Travel date: Sun 22nd of August 2010

Rating breakdown

  • 5 Room
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

Excellent value- recommended to anyone

5
Brilliant
by
Reviewed Mon 16th of August 2010

"Very good indeed- Thank you to Mal and Kath for making our stay brilliant. We always like value for money!!"

Holiday details

  • Travel date: Sun 15th of August 2010

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

To stay at the Raincliffe is to feel at home !

5
Brilliant
by
Reviewed Thu 9th of July 2009

"I stayed at the Raincliffe for nearly 2 weeks and I enjoyed it very much.
The rooms were clean and tidy and very nicely furnished. Excellent !!!
Mal and Katherine are a nice couple that would do anything to make their customers happy !
The breakfast was very good and the dinners were excellent, Mal is a very good chef!
When I stayed at The Raincliffe it felt like home !
The Raincliffe is a hidden gem of hotels in england.
If you stay at The Raincliffe you surely want to come back.
I will certinaly come back!!!"

Holiday details

  • Travel date: Wed 8th of July 2009

great

5
Brilliant
by
Reviewed Mon 6th of July 2009

"The service was great, the food is brill. This is now the fourth time we have been back and will definately be going back again and again. We now have two great friends mal and katherine the owners. The hotel is about 5-10 minutes walk from the beach and town centre. Everyone is so friendly. "

Holiday details

  • Travel date: Sun 5th of July 2009

Late 70/early 80's

5
Brilliant
by
Reviewed Mon 8th of June 2009

"The weather was dreadful however we were most fortunate to have booked at the Raincliffe. We were able to come back at any time during the day and how lucky we were. The hotel/guest house is spotless and very welcoming. Katherine and Malcolm were always happy to give advice and oh! those breakfasts. I managed to eat all my four breakfasts but I'm afraid my wife fell by the wayside. We could not eat anything else until we had dinner. The choice and quality was excellent and we had no need to trail around looking for a decent place to have our evening meal.A word of advice though. Do not go to the Music Hall at the Spa. We found it over-priced and embarrassing although the company did their best to entertain.We intend to come back to the Raincliffe again and will certainly recommend it."

Holiday details

  • Travel date: Sat 6th of June 2009

review comments

5
Brilliant
by
Reviewed Tue 18th of November 2008

"Accomodation excellent clean warm comfortable little extra touches ie cotton wool balls in glass container small bottles of shampoo body lotion etc in the bathroom tissues in fancy box all made us feel at home . Katherine and Malcom made us so welcome nothing was too much trouble, Both excell at cooking ,breakfast huge includes cereals fruit/fruit juice cooked full breakfast toast coffee tea,one had such choice.
we will visit again and will recommend the hotel to friends /relatives.
Thankyou to both of you we enjoyed our visit and your company long may you continue.Doreen and Frank Hinde.

"

Holiday details

  • Travel date: Tue 18th of November 2008

A great choice!

5
Brilliant
by
Reviewed Mon 10th of November 2008

"When you're booking a few days' break in a place you don't know well, you have to browse on the internet and then take a chance. Our chance choice was the Raincliffe Hotel - and what a happy chance it was! It was welcoming, relaxed, and spotlessly clean . . . and it was just a short stroll down the road (through very pleasant gardens) to the seafront. It really did feel like home for a few days - a warm home, too, in chilly October! The owners are enthusiastic about meeting their guests' every need. If we are in Scarborough again, the Raincliffe's where we'll be. "

Holiday details

  • Travel date: Sun 9th of November 2008

Superb

5
Brilliant
by
Reviewed Sun 14th of October 2012

"My husband and I stayed at the Raincliffe Hotel for a weekend to celebrate our wedding anniversary. We felt like we were visiting friends and it was our first visit! We were made so welcome.The accommodation was excellent, comfortable and immaculate. The breakfast was the best we've tasted. Mal had a great sense of humour. Kath was really enthusiastic about the hotel and genuinely cared for her guests. The Hotel was a credit to them both and they rightly deserve the 4 star status. We highly recommend it . Thank you for your lovely hospitality Sue & Mick from Derbyshire."

Holiday details

  • Travel date: Mon 8th of September 2008

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