12 Traveller reviews from Holiday Watchdog
5 day break . Travel with Shearings
"Just back from 5 day break. Travelled with Shearings. Roger the driver was a very good host all the time. Hotel was fine, clean and comfortable, ok needs a lick of paint and updating. Our room was clean and facilities ok, shower was great, large and always plenty of hot water. Food was ok, maybe bit hotter would be only complaint to say. Entertainment was fine, music quizzes, bingo, comedy. Staff were good, although was one duty manager that could do with retraining on people skills. He needs to back up and help his staff (bar) when needed with a smile not a frown. All in all had good time. "
- Travel date: 20th March 2017
"Seemed to be recently refurbished, nothing to complain about. Staff wonderful and helpful, food good, entertainment dreadful except Dave Davis. A little bit high up so no good unless you are a walker as no buses run up there. Wonderful views."
- Travel date: 6th March 2015
A very nice stay
"This hotel is in a good posistion over looking the north bay,our room 105 had panaramic views over the bay.The rooms are clean and comfortable.The food is very good and the staff efficent and polite.The entertainment was average bingo,quiz, and caberet.All in all a excellent hotel for the money we travelled with national holidays and a three hour free bar was included each evening.We will definatly return here in the future."
- Travel date: 9th December 2009
a great 5 day break with new friends
"typical coaching hotel, in need of redecoration in corridors and rooms. staff friendly, good standard of food, plenty of choice. entertainment good, all held together by dave davies. he will be a sad lose when he moves on next month. good location , maybe a little hilly for the less mobile. day trips out ok. aent to york, whitby and heartbeat country. good value for money."
- Travel date: 1st December 2009
Value for money?
"Our holiday was all inclusive. The staff were at all times helpful but were let down by the system of paring down everything to what appeared to be the bare minimum. Food was of school meal standard and often lukewarm. The entertainment had to be endured rather than enjoyed as there was no alternative lounge for those who didn't wish to play Bingo or take part in old time dancing. The cabaret was patchy. The room had basic tea and coffee facilities, but biscuits were absent and the only toiletries were a small bar of soap each. There was no telephone link to Reception in the room. The Foyer and the corridors were all in need of redecoration,although it was stated that this was ongoing there was no evidence of it being so in the Hotel. The Shearings buses are of a high standard, it's a pity the hotel did not match this. Perhaps more should be spent on the hotels and less on the buses"
- Travel date: 15th November 2009
terrible entertainer spoilt our break
"Good location ,food average ,room very average, all things we can cope with at the price we paid. However the 'entertainer', Dave was so up himself it was unbelievable. On a coach holiday of this kind you expect at least average entertainment on an evening, we were served a pathetic round of age old jokes ,kareoke standard singing , It was like watching a showroom dummy with a cassette player stuck in his back....low budget rubbish."
- Travel date: 14th November 2009
Great Hotel on top of cliff
"Shearings 8 day Coach holiday at the Norbreck Hotel Scarbourgh. This hotel is situated on the cliff top, both sides of the hotel has sea views. The Hotel is very comfortable the food wes cxcelent and the entertainment was varied congratulations to David Davies the entertainments Manager for making this happen. All the stalf were very helpfull and could not do enough to look after us. With the help of the Coach and Roger our driver ( who also needs a mension) we visited Withby, York, Bervely, When in York a visit to theNational Railway Museum is a must also a ride on the Steam Railway at Pickering is an idea wonderfull smell of steam as you get on your way Throughly recomended"
- Travel date: 22nd October 2009
"This ranked as one of the best Christmas breaks we have had . Our bedroom was recently refurbished with new furniture ,carpet and soft furnishings . A lovely sea view from a big window, a basket of fruit,chocolates and small bottles of whiskey ----- a lovely festive array! Entertainment was first class throughout the 5 days , with Dave in charge everything went really well as he gives well over 100%. All the staff from the Manager down , were so friendly and helpful all of our stay ------- they could give lessons to many other hotels we've stayed at previously The food was good and varied but my one grumble would be that it went cold before we really started on it .That could have been because the plates weren't hot to start with,and our table was on the far side near the windows in the conservatory where it was a bit chilly ! All in all,though,it was a splendid break."
- Travel date: 8th February 2009
Great New Year Break
"My Husband and I were looking for a hotel in Scarborough to take his parents away for New Year. We didn't want anything too formal but the hotel had to cater for diabetics and limited mobility - the Norbreck ticked all the boxes! Having booked through Shearings I wasn't sure what to expect but reckoned my hubby and I would be the youngest there (37 & 43). From the minute we arrived the staff were friendly and helpful. The rooms were spacious, spotless and had a fruit bowl with chocolates and 2 minatures of whisky - not sure if that was just because it was New Year. There is a lift to all floors and although there are 3 steps up to the dining room, there is a stair lift. I was pleasantly surprised by the menu choice - very varied and portion sizes were good. The waiting staff were excellent and joined in the banter with the guests. The function suite looks like it has been freshly decorated and there is a very comfortable lounge area with sofas. Each night the entertainment was provided by Dave Davies and Co. Again I was surprised how much I enjoyed it and he really got the audience to participate. On New Years Eve the place was beautifully decorated and the staff joined in the celebrations. I think we were the last to go to bed that night! My only gripe, and this is purely personal - is that the breakfast is from 8am-9am every morning. Just a bit early for me and would have liked the option of breakfast until 10am. Overall it was a great 4 days, even my sister-in-law who is in her 40's enjoyed it. The in-laws go away every New Year and said this was the best one by far. If you were looking to take older members of the family away then this is the place to go."
- Travel date: 13th January 2009
"Stayed at this hotel for 5 days on a Shearings coach holiday. The room was excellent. The food was good, although I am fussy, but the wife loved it. The staff and the entertainment were excellent. Fantastic views from our bedroom window, although sea views can be had from every room. The only bad thing was the wind, with it being high up the wind was intense."
- Travel date: 22nd August 2008
peaceful and good entertainment at the norbreck hotel
"We have just spent 6 days at the norbreck hotel,the room was cosey and clean ,bathroom with bath and shower and constant hot water. The food was excellent many choices of menu and the staff very helpfull and plesent . The views from the hotel are beautiful ,looking out at both north and south bay . the hotel is high up on north bay with winding roads down to the sea front . The evening we had great enterainment with the great DAVE DAVIS & CO , plenty of laughs and loads to listen to comdey, music , quizes and of course bingo and dancing. the cost was the best in scarborough we will be going again in the near future thanks to the staff at the norbreck from the waters"
- Travel date: 24th May 2008
Good Value at the Norbreck
"You cannot fail to have a sea view at the Norbreck Hotel as it is the only hotel that overlooks both bays. The hotel is owned by WA Shearings and is geared for their Coach & Self Drive Holidays usually of 3 or 4 nights duration. The food is more than adequate. The room and bathroom were clean and well maintained. The lift is a bit small and old. There is entertainment every night but is not everyones cup of tea. But overall 3 nights Dinner Bed & Breakfast for Â£99 is good value."
- Travel date: 16th July 2007
Top traveller tips for Bay Norbreck Hotel
"Date above, have words with the Duty manager, you would know who it is!"