Reviews summary

5
Brilliant
( 4072 reviews)
Brilliant
3423
Good
508
Average
94
Poor
33
Awful
14
  • 5 room
  • 5 service
  • 5 dining
  • 4 amenities
  • 5 food
 

11 Traveller reviews from Holiday Watchdog

Warm and welcoming.

5
Brilliant
by
Reviewed Tue 23rd of August 2011

"We had read the great reviews and came with really high expectations.

Everything is easy at the Chesterfield. They anticipate what you might need and try to provide it for you. You feel like you are dealing with real people and not robots.

Only stayed 2 nights and hope to stay for longer next time. Chris, Laura and Sarah, thanks for taking such good care of us. .

J & M
"

Holiday details

  • Travel date: Tue 16th of August 2011

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

Superb hotel

4
Good
by
Reviewed Wed 12th of December 2012

"We stayed at the Chesterfield Mayfair on 2nd April 2005 and enjoyed the stay immensely. Hotel was welcoming, staff exceptionally friendly and helpful. Rooms very tastefully furnished and to a high standard. Will certainly stay at this hotel again."

Holiday details

  • Travel date: Mon 4th of April 2005

Thoroughly enjoyable stay

4
Good
by
Reviewed Wed 26th of December 2012

"Stayed for two nights in mid March and I really could not find any fault with the Chesterfield Mayfair Hotel. From the moment we arrived the staff were very polite, helpful and attentive. They genuinely seemed to care that we were happy with the hotel and the service provided.
The room was nice, clean and big enough for the two of us. The bathroom was clean and comfortable and everything worked. The maid provides an early evening turn-down service (with little chocolates on the pillow) which I personally could do without but it is there if you like that kind of thing.
We had dinner in the hotel on the Friday night and whilst the restaurant was very quiet we still enjoyed a wonderful dining experience. Again the staff were friendly and helpful but without being intrusive. The quality of the food and wine was first class. The breakfast the following morning was equally impressive.
The location is also excellent. Hyde Park is within easy walking distance as are numerous pubs and cafes. There is a useful little Marks & Spencer at Green Park Tube station and there are some more lively pubs and wine bars on Park Lane. We are already planning our next stay at the hotel."

Holiday details

  • Travel date: Thu 31st of March 2005

Charming and Clean

4
Good
by
Reviewed Mon 29th of October 2012

"Stayed at the Chesterfield Mayfair 2/28-3/4 and was very pleased with the charm, cleanliness and friendly atmosphere created by the staff - particularly the front desk. We did have a little problem with the heat there but they were very accommodating and gave us the option to change rooms or use a space heater (which we choose and it was fine). Location is convenient with taxis always available in front if needed. Dinner was very good in the restaurant. We booked taxi fare from Heathrow to Chesterfield through hotel and it was quite pricey. We did better booking a taxi on our own on the return home. Would definitely stay there again."

Holiday details

  • Travel date: Thu 24th of March 2005

Fantastic beds

4
Good
by
Reviewed Wed 12th of December 2012

"Stayed at the Chesterfield the week before Christmas. Was greeted by a lovely chap who came to the taxi to take the cases. Reception area very cosy, beautiful tree and lovely reception staff. We were taken to our room by a nice man who explained the times for afternoon tea, his accent was a little more than cut glass and we managed not to giggle until he had left our room to collect the cases. The room was beautiful, a little small but very comfortable. The bathroom is very clean and modern with super little toiletries, the real bonus of it is a heated floor in the night so you don't have to worry about putting on the sweet little slippers they provide. The dressing gowns were thick and snuggly and the bed a large king size I think. (fantastic pillows!)There are tea and coffee making facilities on a tray.
We went out to dinner that evening and when we returned our bed had been turned down, the lights dimmed, a television guide placed on the bed at the correct date with the remote control and the television turned to face the bed. All of this plus the chocolates on the pillow were so inviting that we got into our lovely gowns, drank coffee and ate our choccy as though we were at home! So romantic. Our room overlooked a square so was very quiet too despite being a Saturday night.
The position of the hotel is perfect, just a few minutes walk from the Fortnums and the Burlington Arcade and some great restaurants. The only thing that was a let down was the breakfast, whilst ample most dissappointing. The cooked breakfast was luke warm and the coffee stewed, but we had such a brilliant sleep nothing could have spoilt the day. I will definately be going there again this year"

Holiday details

  • Travel date: Tue 22nd of March 2005

A perfect place to stay in London

5
Brilliant
by
Reviewed Thu 20th of December 2012

"We recently stayed at the Chesterfield Mayfair hotel for the second time and this confirmed our first impression. The hotel is ideally located within walking distance of Piccadilly, Bond Street and Oxford street . The staff are extraordinarily helpfull and treat every request with a smile and seamless efficiency.
The rooms are cosy and well furnished and the restaurant offers excellent food accompanied by the same efficient and friendly service.
Definitely a hotel to be recommended!"

Holiday details

  • Travel date: Thu 3rd of March 2005

The Best I have stayed at.

5
Brilliant
by
Reviewed Mon 24th of December 2012

"I have stayed at numerous hotels in London, many in the five star rating and the Chesterfield certainly lives up to them regarding comfort, facilities etc. But what really sets this hotel apart from the others is the quality of their service. This of course only relates to the effectiveness and commitment of the staff which is excellent. I will only be staying at this hotel in the future"

Holiday details

  • Travel date: Thu 3rd of March 2005

Found a jewel

5
Brilliant
by
Reviewed Mon 24th of December 2012

"The Chesterfield Mayfair combines courtesy, quality and comfort in a unique blend of hospitality which made us feel extra special.
We would have to go a long way to better the traditional values and atmosphere of the Chesterfield.
Now, it is the only place we would think of when staying in London."

Holiday details

  • Travel date: Wed 2nd of March 2005

Jewel in the London Crown

5
Brilliant
by
Reviewed Thu 20th of December 2012

"Quite and genteel, snuggled away from the bustle yet within a few minutes walk of it if you need it, the Chesterfield in Mayfair provides a high quality service for those who don t mind spending a bit above average. The service was outstanding; the rooms, well decorated but small; for London, though, you couldn t expect much more in size without doubling the size of your purse. Being able to walk a couple of minutes to excellent restaurants and ten minutes to the theatre, and then return to the serenity of the Chesterfield, made our London weekend memorable."

Holiday details

  • Travel date: Tue 22nd of February 2005

Lved the great british feel to this hotel

4
Good
by
Reviewed Thu 25th of October 2012

"My son was going to college in London and we wanted an upscale British hotel to stay in while we visited. This fit our goals to a tee. Rooms were clean and well appointed. The bar with piano player made our evening after sight seeing seem very special. This hotel will remind you of a private club of which you would be proud to be a member. As my daughter will also be going to college in london we look forward to a return visit."

Holiday details

  • Travel date: Fri 18th of February 2005

Absolutely Fabulous!

5
Brilliant
by
Reviewed Fri 26th of October 2012

"Stayed in the Chesterfield at the weekend, from jan 13-16th. It was beyond my expectations. Met by friendly doormen, booked in by a very friendly young american gentleman who arranged for our luggage to be stored until the room was ready as we were early. Everything was beyond expectations. The only difference i would say is that a four star hotel in N.Ireland might have larger rooms with slightly better furnishings, however what we did have was perfectly fine. We were told on arrival we had been upgraded! Fantastic! free of charge!

The room was immaculatly clean and tidy with pre packaged slippers and dressing gowns also provided. Room service was brilliantly fast and not too pricey. Drinks were a bit pricey tho, a pint of coke worked out at £6.60, however there is a tesco express within walking distance. What i would say is book online for this hotel the deals are much better! The breakfast was brilliant, a selection of buffet continential and a cooked english breakfast. WITH crispy bacon!! something i thought didnt exist in english hotels!! (well in my past experience it hasnt). We were most pleasantly surprised when we came in from our days sightseeing to find the bed was turned down, chocolates on the pillows and the telly page open with remote control all laid out for us. The ladies and gents who do the room servicing really do a brilliant job. ALL the staff were very friendly and couldnt do enough to make our stay perfect.

The area was nice, not too noisy for central london. The only thing was that because our trip was mainly for sight seeing we felt a bit out of place in our jeans in the bar. It seemed to attract a rather smarter attire.

I would HIGHLY recommend this hotel to any visitors. The area is great, full of little coffee bars, juice bars and restuarants. Close to Green Park tube and main bus routes. And just accross the park from Buck Palace!

We couldnt have asked for more!"

Holiday details

  • Travel date: Tue 18th of January 2005

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