33 Traveller reviews from Holiday Watchdog
"On arriving to pine lake we booked through booking.com had our confirmation details everything ...to be told they didn't have us on their system to which a lady on the desk blamed booking .com and was basically told nothing they could do as they were booked fully...I have since been in touch with booking .com and they have confirmed the reservation was made 16.06 2014 we were due to go 14th July 2014....no effort was made and blame was immediately passed and we were basically told to go...we took time of work was all geared up for this holiday as in food etc....very very very disappointed in their service the accommodation or site I can not review as we didn't even get our holiday ....regards Mr Shaw. "
- Travel date: 21st July 2014
"First time to the resort, teenage daughter took her friend and 21 month baby. from moment we entered reception the staff coudnt be more helpful and friendly, origionally booked a lodge but were offered 2 studios as had an offer where we recieved Â£50 meal voucher for restaurant, we looked at both lodge and studios and both were fantastic, lovely and clean with everything you would need.check in is 4 oclock but our keys ready for 2.30 prices at restaurant were average so we all filled up including wine and desserts, still didnt hit Â£50 so got sweets aswell! we all went swimming which was great and after a long day the girls hired a dvd. fab place and the only bad thing was we didnt stay longer, will deff be going back :)"
- Travel date: 4th September 2012
Not pining to return
"Just returned from a week at Pine Lakes. No intention to return. Pine Lake resembles a prisoner of war camp. The lodges are cold and badly in need of refurbishment. Extortionate charges for use of internet, table tennis, tennis and crummy crazy golf. Instead of spending money on the reception area it should have been spent on the lodges. The resort is now past its best and badly needs upgrading. "
- Travel date: 3rd September 2011
Pining for home at Pine Lakes
"Just returned home from what was meant to be a weeks stay in Pine Lakes. We left after four nights. There are some very serious issues with these holiday cabins:- 1. Our cabin was freezing. The pathetic electric heaters, on full pelt 24/7 just didn't come close to making the living areas warm enough. They just dried up the air making for a stifling environment. 2. The sofas, carpets and furniture were all old, worn and smelly. 3. The water pressure in the shower is just non existent. I mean forget about getting clean - you might as well stick your head under the tap or jump in the lake ( you wouldn't be getting any colder if you did ). 4. The temperature in the changing rooms and other areas in the leisure pool was just ridiculous. I mean unless you are an eskimo you are really going to suffer. I would have thought there were regulations covering that kind of thing but really, it must have been like 0 degrees in that changing room. The showers there were cold too. I don't mean tepid .. I mean cold. 5. The noise from the M6 motorway is incessant and very intrusive; impossible to sleep with the constant roar of traffic whizzing past. 6. There is nothing to do. There is a tiny amusements area, a couple of pool tables and thats it really. The mini golf and kids play area were flooded when we arrived and flooded they stayed. 7. For some reason the "towel change" seemed to consist of a long haired youth hurling a towel filled plastic bag against the sliding door windows at 8am. We thought someone was trying to smash their way into the cabin but it was just 'service'. 8. Maybe just a seasonal thing but was it really necessary to have someone stand outside our cabin for three hours blowing the leaves into big piles with machines capable of emitting 100+db's. Only to not bother picking the leaves up rendering a repeat performance the following day an inevitability? Add to this the howling winds, driven rain and icy temperatures and you have some very good reasons to avoid Pine Lakes in November. Not that the resort can be held responsible for the weather, of course, but be aware that many of the nearby 'attractions' do seem to be closed at this time of year. We decided in the end to cut loose three days early and we are glad that we did. We understand that many cabins have now been refurbished - maybe they are much better, but as it stands wild horses couldn't drag us back there anytime soon."
- Travel date: 14th November 2010
stress free short break
"Excellent accommodation, was really peaceful stay where we stayed right at the back end away from motorway, kids loved the surrounding view. Avoid presentation, very disappointed lasted almost 2 hours where they try selling you club membership and wont take no for an answer."
- Travel date: 21st August 2010
Reasonable Prices, lovely appartments
"We stayed in the appartment blocks at the from of the complex. The views were not great but the mini appartment itself was gorgeous. The bed was huge and came with extra pillows and blankets, all of the furnature was well maintained and almost new. The kitchen was perfect for a short stay with all the equiptment included and the bathroom was incredibly clean and well looked after. The entertainment is lacking, we tended to retrete with a DVD and a book in the evenings as the bingo and kareoke isn't to our tastes, but the staff were alwasy friendly and helpful."
- Travel date: 18th August 2010
EXCELLENT IF YOU ARE ALLOCATED A NEWLY REFURBISHED LAKESIDE LODGE
"We were 10 ft from lakeside with a great view.We were entertained by the water sport activities (proficient and learner skiers included) and the many birds on the water.The lodge was very clean and we were impressed by the twice in the week change of towels and cleaning.Although the lodge is alleged to sleep 6 it really is only comfortable for 4 and to use the sofa bed would have entailed moving furniture each day.The newly refurbished lodges were more spacious and could sleep 6 comfortably.Our lodge had been refurbished in 2004 so now a lesser standard.We were informed by the Diamond Points Rep. that we, as RCI timeshare exchangers, would be allocated the lesser standard lodge as Interval International timeshare and Diamond members are prioritised.The lodge was however comfortable.The beds were comfy the kitchen well equipped and the electric bill very acceptable.We had an evening meal in the restaurant which was very good -- average restaurant prices and wine at ok prices. It was a nice walk around the site but you do have to drive to walk/see anything else.However, it is only short distances to Carnforth, Morecombe,Lancaster(only place we sat in traffic mid morning), Arnside, Kirby Lonsdale,Blackpool & Southern Lakes.There is some provision for children but there are no open spaces on site for them to 'play out'.Our opinion is that chidren 7+ would benefit from water sports and entertainment programme.The weather is probably a major factor in enjoyment of Pine Lake.All staff were very pleasant and the cleanliness of the entire site was impressive.NB Some lodges are set behind others and have little or no view of lake."
- Travel date: 15th August 2010
A good holiday
"We stayed at Pine Lake through Interval International. I wasn't very impressed with the lodge itself. It was a bit dated, however, it was adequate for the week. My children loved the onsite entertainment in the evenings which included a kids disco and bingo. They also did talent competitions and horse racing evenings which was a bit of fun! The food at the bar was a bit hit and miss, we didn't try the restaurant. I would definitely recommend the barbeque. It includes a speed boat ride which was great! The only downside was everytime we went to the bar in the evening to purchase drinks, they would charge a different price. On several occasions we were overcharge, so I would watch out for this. All in all a good holiday which I would recommend for families with young children. Definitely not for couples or families with teenagers."
- Travel date: 9th August 2010
Great base for visiting Lake District & Blackpool - but avoid the on-site "entertainment".
"We are Marriott timeshare owners who exchanged into this resort via Interval International. We had two lakeside lodges for a week, for our family plus friends from Scotland, who also have teenage children. We were slightly wary of the previous comments about traffic noise from the nearby motorway but were only occasionally aware of this and it in no way affected our enjoyment of the resort â despite it raining every day (and night). As Marriott owners, we are used to a very high standard of accommodation and Diamond Resorts have, so far, not let us down. Each lodge had a double bedroom with ensuite shower/toilet plus a second bedroom, with separate bathroom/toilet. Given the bad weather, the vernadah was a godsend. We ate oustdoors every night, even managing to barbecue, between showers, one evening. The teenagers enjoyed the activities on the lake. They were a little on the expensive side â but the (independent) operation is run by a friendly and helpful group of people. The onsite shop is convenient but limited so we didnât shop there. Carnforth is only a couple of miles away and has good supermarkets â but avoid the local fish & chips shop. Itâs rubbish! As we were out and about in either the Lake District or Blackpool every day we only wanted to have dinner on our verandah most evenings. However, we decided to experience the on-site entertainment one evening â bingo and horse racing. Sadly it was a disaster. The two ladies running it gave the appearance of it being their first night doing anything like this. It took forever for them to do anything and, when they did, it was uninspiring. It was so bad we got up and walked out halfway through the evening. However, this did not spoil our stay; it is simply a warning to others not to waste a couple of hours of their lives checking out similar evenings. So, all in all, a very nice week. This is the second Diamonds Resort we have stayed at and we will definitely be looking at exchanging into other Diamonds Resorts in the future."
- Travel date: 7th August 2010
A real let-down; desperately in need of a refurb
"I stayed at Pine Lake resort with my family (brother and parents) for a week in July 2010. We had a two bedroom lodge. I must say that I was not impressed with the apartment/lodge itself. It was in dire need of refurbishment; the beds were uncomfortable, the shower was ridiculously slow with weak water pressure, the kitchen was ill equipped, and the whole place felt damp for the duration of our trip. In addition, we found the Pine Lake Lodge staff unhelpful in various ways. It didn't help that the weather was awful when we were there, but I must say that our overall experience of Pine Lake resort was not a good one. My parents had actually stayed at the resort 15 years ago, and said that the decor and appliances in the accomodation were the same as when they visited then. All in all, I would conclude that the lodge was a real let down. We went away hoping for a lovely relaxing week in the south lake district/lancashire, but instead we came away feeling like we should have stayed somewhere else. "
- Travel date: 4th August 2010
"We have been to Pinelake and had a lovely relaxing 4 days at Lodge 77 which has been refurbished and repainted with a beutifull view of the lake,and watersports. Swimming sauna steamroom spa pool and gym plus tennis court all included in the price. The resturant serves excellent food and drinks and the bar is most relaxing to meet friends."
- Travel date: 28th July 2010
Log cabins on the bank of a beautiful lake within 20 minutes of the Lake District
"Pine Lake Resort is one of the Diamond Resort premises, a chain of resorts across the whole world. Diamond pride themselves on quality of service and they did not disappoint. ALL the staff from start to finish were friendly and helpful. The reception area also encompasses a games room for the children, a bar area which serves snack, a restuarant and a small shop which sells basic food items. The resort is set arount the edge of Pine Lake, one side of which is not far from the motorway, so there may be some traffic noise on that side depending upon wind direction, our cabin was on the opposite side, so was very quiet. The cabins are spacious and very well appointed, clean and about 12 feet from the waters edge. It was heaven to sit on the sofa, look out the patio doors and see the like and the country side on the other side. The only downside was the number of Canadian geesew hich populate the lake, in the venings they walk onto the banks and leave their 'deposits' which is unpleasnt, however the paths are pressure cleaned by staff each day. There are many swans and duck also on the lake. The cabin had a wide screen TV with freeview in the sitting room, and a wall mounted tv also with freeview in the master bedroom, which was en suite. A separate bathroom and toilet was also off the sitting room. The kitchen had a dishwasher, washing m/c, microwave, cooker, hob and fridge freezer... all excellent. The cabin was equiped with internet wifi, but our service was a little intermittent. We had a two bedroom cabin, the second room had two singles, the master bedroom had a kingsize bed which was extremely comfortable. Thje resort is a little isolated, and a car is a necessity, nearby Carnforth has supermarkets, but has no interest to the visitor, not so nearby Lancaster. Do visit the castle, the guided tour is only Â£5 and lasts about an hour and is rivetting, the little museum in the centre of the shopping area is also worth a visit and is FREE! The lake district and all its attractions is only a short distance away. The ferry from Windermere to Ambleside (Â£9 return) is worth doing, and Ambleside is very pretty with many restuarants and cafe's.. but pricey, and we are used to London prices. All in all a great base to explore the surrounding area, Oh and dont miss Kirkby Lonsdale."
- Travel date: 19th July 2010
Top traveller tips for Pine Lake Resort
"Relaxing with lots to do for families"
"The New Inn is worth a visit for a meal"
"Proimity to the Lake district Motorway anywhere in Lancashire and Yorkshire, Ate mostly at resort "
"Well worth the money/exchange whatever"
Pine Lake Resort is also called
- Pine Lakes Resort