Marton Mere Holiday Park - Haven
108 Traveller reviews from Holiday Watchdog
RUBBISH bus service good fire workz
"Lovely private caravan very clean lots of odds and ends rubbish bus service old run down flat wheel over crowed no longer regular basis running and no longer gos to tesco or zoo just, a way to get more money"
- Travel date: Mon 1st of October 2018
Absolutely disgusting, worst experience of my life with 2 small children
"Absolutely vile. Never again. The caravan was pet friendly. Well the saying i wouldn't put a dog in it, we had to and 2 children under 5. Was absolutely filthy. Stains all over the sofa and dinning table chairs absolutely stunk of urine, dirty windows, floors black, not even been mopped, radiators were all stained, curtains were all scrunched up, not been pressed. Everything about the caravan was awful. We complained and couldn't accommodate us anywhere else, so we had no option but to leave and go home. The staff were not bothered, give a refund with no genuine apology. Ruined our weekend away with the kids. Non of us had eaten in the morning due to the filth and no where to sit without sitting or smelling dog urine. Wouldn't recommend at all. The whole place is too busy and no one to help. We had not even even 12 hours here before we couldn't relax or sit anywhere that was disgusting. Paid alot for very little. Luckily we managed to book somewhere else 40 mins away for the children to enjoy the rest of their holiday. NEVER AGAIN! can't even give this place a 1. Absolutely mortified"
- Travel date: Wed 1st of August 2018
Gypsies took over
"Came for a weeks holiday , gypsies came and took over all shower , sinks , entertainment seating area , very disappointed they was allowed on site as people pay good money for a nice holiday for it to be taken over buy gypsies , not a good experience with there foul mouth when little kids are about , also u paid to play gold and they were kids running all over the gold pitch. "
- Travel date: Tue 13th of September 2016
"Paid over Â£900 Mon-Fri for 2 adults 3 children 2 dogs can't fault the caravan we was in nice and clean just the odd lights didn't work . We paid a lot of money for the extra activities what u have to pre book not always guarantee was disappointed with some of the activities looks good on the web site but no where near as good when in person . The entertainment at night was rubbish had to get in the club way early to get a seat for the over priced drinks .the club way to small for size off camp. The swimming baths not too bad but yet again on the small side and not open long enough closed on a Monday and Friday too.says on the website great park for children it is rubbish 2 swings and a little climbing frame . There pedal bikes where ok but a bit on the old side now . I think it's stupid that you have to walk through the restaurant to go to you activities in a tiny tent what was dirty and way to warm .you had to go to certain areas for WiFi what was a pain for signal .tbh all it needs is a little updating and more things to do it be a right good camp wound I recommend to anyone not really . Got to say it but Butlins far better then heaven . "
- Travel date: Thu 1st of September 2016
don't believe what u read
"We booked standard caravan. When we got there it was awful, dirty too small smelly oh it was awful so we complained and asked to be moved and we got moved but had to pay 40 pound which I thought was disgusting. I paid over 500 pound for caravan and what they gave us first of all was not worth it. When they moved us could not complain the van was lovely really nice. Just don't get why they didn't give that to us in the first place. The rest of the camp was lovely. The show bar was very small in busy period u would never get a seat u will have to get there extra early to get seat. Loads of people were complaining and demanding to be moved but had to pay 40 pound extra which I felt they done this to make extra money. "
- Travel date: Sat 27th of August 2016
"The dirtiest caravan we have ever been in blood on the mirrors I had to clean the dirty shower that had mould in it! No Hoover to clean the dirt on the floor ! The bed looked as if someone had been slept in we did complain got it cleaned again for it to make no difference! For to complain once again for it to remain the same still! Overall we would Not recommend this site to rent a caravan from! Been with several caravan companies and never had this poor standards! My parents have been to this place and recommend it but when I sent photos to them they were disguised with the standards in holiday season and they would never recommend this site again to any person! I would like to know when the photo of the site was taken as it doesn't look anything like it ! As I am a room attendant with a highly popular hotel I would not expect this poor standard of cleanliness!"
- Travel date: Thu 21st of July 2016
"When arrived i always go and check out the site and clubhouse etc, the good points, Toilets were always immaculate ,the showers were a bit too hot for the kids, the boathouse meals were lovely and reasonably priced if you booked within the 25% off times, the activity's were great and my kids loved them well, worth pre-booking, On the down side which was more than the good, The touring pitch we arrived on had rubbish left from the previous campers, not just our pitch either there was broken items in bushes but in site of people if we have to be off the pitch by 10 am we didn't arrive until 3ish there was enough time for the pitch to be cleaned up, but this should have been done by previous campers The bottles from the bar. Seemed to get emptied into the bins at 1.30 am. (Why??)this woke us up on many nights. The splash park was dirty which my kids were really looking forward too but wouldn't use because of the dirty rubbish in there, it isn't hard to go round picking rubbish up and hosing it down throughout the day, the archery tent had rubbish on floor, which was like that the next day when we went back for the target shooting so had not been cleaned, The boathouse had rubbish outside on the deck, and drinks that had been split not been cleaned up, also inside was hard to find a table that had been cleaned or the floor food etc . all in all I wouldn't come back here for a holiday.also When other campers left before us they left broken items that were there when we left. I understand this should be campers responsibility and is unfair for others to be left to move, but at the same time the wardens have plenty of time from one leaving to another arriving to check clean and tidy pitches. "
- Travel date: Mon 25th of August 2014
"Just returned from Marton Mere, the caravan park itself was ok we bought passes for ENTERTAINMENT which if you were between 5 and 10 would be great no adult entertainment at all except bingo at 6.0 but you couldn't hear numbers as again full of screaming kids so we were paying just to go into arcade as without passes you cant go in. the pool for the size of the camp is ridiculous what a complete waste of money never ever again. "
- Travel date: Tue 19th of August 2014
"Caravan VERY clean could,nt fault it all. Staff always friendly & helpful,I know its company rules not to have lamps & cushions-but would have been nice! Overall a good holiday place."
- Travel date: Thu 27th of June 2013
"Me my partner and three kids booked to stay at marton mere for a week but left within three days our caravan was discusting the carpet was stained and covered in hair the bathroom looked like it hadnt been cleaned in a long time and kitchen work tops were greasy there was also a horrible smell that would go . We went swimming but had to get out within fifthteen minutes as it was freezing the arcade was ok and evening entertainment was alright if u could get a seat the best bit about the holiday was going home do not waste your money ......"
- Travel date: Tue 18th of June 2013
"Just returned from a weeks holiday at this park and i have to admit i was very disappointing! We arrived to find our allocated caravan wasn't ready so we were moved to another which to say was small would be putting it politely! The television which was padlocked to the wall believe it or not didn't work so after a endless wait for a replacement we were given the smallest set known to man! Also a plastic trim off the wall fell off and again after reporting it a workman come round to replace at 7 30 in the evening and promptly starting banging just as we were getting our two year old of to sleep!To make matters worse the workman left a nail on the floor which my two year subsequently cut his leg on quite badly.This was reported to reception and we were told the site manager would contact us surprise surprise he didn't! Also found facilities on the park a little spartan inc a very expensive grocery shop,and a miniscule children's play area indoor and outdoor. On the positive side the entertainment in the evening was good and the restaurant was first class as was the swimming pool unless you are staying in the most expensive accommodation and enjoy doing nothing but gambling and drinking then go here if not stay away! overall i would give this park about 3/10"
- Travel date: Tue 11th of June 2013
not a good place
"I wouldn't ignore the bad reviews as other have suggested as they are quite accurate. I wish I had read them, I would also go to page 3 of the reviews and read this as I would not have gone if i have seen this review first.
page 3 My story - not good
1 / 10
Nov 2010, marcoparco "
- Travel date: Mon 12th of November 2012