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Hotel Sheraton Blackpool

Reviews summary

4
Good
854 reviews
Brilliant
517
Good
199
Average
80
Poor
25
Awful
33
  • 2.5 room
  • 1 pool
  • 3 beach
  • 4.5 service
  • 3.5 value
  • 4.5 food
  • 3 cleanliness
  • 3.5 location

20 Traveller reviews from Holiday Watchdog

very good place to stay

4
Good
by
Reviewed 3rd February 2015

"Me and my young son stayed only for one night, what a shame we both wanted to stay longer, i will be going back again this year and hopefully get the chance to stay a few days,it realy winds me up why people put this place down, it does not smell at all the place is spotless, cant wait to go again."

Holiday details

  • Travel date: 2nd February 2015
  • 4 Location
  • 3 Beach
  • 4 Room
  • 5 Service
  • 5 Value
  • 5 Food
  • 4 Cleanliness

Very Disappointing

2
Poor
by
Reviewed 4th August 2012

"This hotel looks fine on the web,when you arrive you get a reality check, reception is tidy with fairly helpful staff, the cleaners do their best with what they have to work with. Our room was small, very hot and smelly, the room needed decorating, the bedding,curtains and carpet were worn and faded, no duvets just pink prickly blankets, no shower,no phone, asked for room with sea view, we had a window but the double glazing had blown so window was misted, The food was very good, cooked well nicely presented and served by friendly efficient staff, the bar was well stocked with mainly friendly staff but one barman seemed to have a problem, think he took bets on how rude he could be, parking is another adventure, if you cant get on small car park at front of hotel, you could end up parked quite a long away from hotel,"

Holiday details

  • Travel date: 4th August 2012
  • 3 Location
  • 3 Beach
  • 1 Room
  • 1 Pool
  • 4 Service
  • 2 Value
  • 4 Food
  • 2 Cleanliness

What a smell!

1
Awful
by
Reviewed 14th January 2013

"Stayed in the Sheraton Lodge which is actually at the back of the Sheraton Hotel. There are restaurant / bar facilities in the lodge but these were closed so had to go across to the Sheraton Hotel. The smell hits you as soon as you walk into lounge area. Think of an old peoples home - THAT'S the kind of smell .... I went across in the morning to get some breakfast & I couldn't wait to get out of the restaurant."

Holiday details

  • Travel date: 24th April 2008

Clacton Rotary on tour

5
Brilliant
by
Reviewed 14th January 2013

"Some 16 of us were in Blackpool for a conference and the hotel was recommended to us by a colleague who had stayed at the hotel earlier. We were all very pleased with the recommendation. The hotel is quite away from the Tower and Wintergardens but the Trams stopped right outside the front door. Our rooms, all 8 of them, were spotlessly clean and well maintained every morning. Undoubtably the highlite of our stay was the excellent food and service generally in the resturant. It could not have been bettered. In our case, we found that Evette and Danny our two staff were wonderful ambassadors for the hotel. With so many hotels in the town I think it doubtful if any could beat this one for price and service. We shall be using this one on our next visit to Blackpool."

Holiday details

  • Travel date: 17th April 2008

Excellent value

5
Brilliant
by
Reviewed 14th January 2013

"Stayed at the Sheraton, on the 4th and 5th April, for our Golden Wedding Anniversary, with all the family, 20 of us in all. Couldn't fault the hotel, nothing to much trouble for the staff. Food was excellent, and served to a high standed (hope the chef sees this as I would love to know what he put in the mash it was delicious) rooms were very clean. Good all round hotel with a nice relaxing atmosphere. Would definately recommend the Sheraton"

Holiday details

  • Travel date: 12th April 2008

Superb Value for money

5
Brilliant
by
Reviewed 10th January 2013

"Stayed at the Shearaton on the 4th April to 6th 08, arranged a family occasion, our parents 50th Wedding Anniversary. The hotel staff were very friendly and helpfull. The food was exeptional. Hotel very clean and comfortable. We would stay at the Shearaton again if we ever went back to Blackpool. Thanks again to the staff at the Shearaton as it has left especially our parents with lasting memories."

Holiday details

  • Travel date: 9th April 2008

Never again!

1
Awful
by
Reviewed 15th January 2013

"The reception staff really need to go to charm school - it was so off putting after a long drive to be greeted (if that's what you can call it) by some slip of a girl with a bad attitude. Absolutely ruined our stay - it just marred everything. The rooms were clean enough, but tiny and dark and the food was not the best I have tasted. I certainly will not be going there again and I will not be recommending it to others."

Holiday details

  • Travel date: 1st April 2008

The Family

5
Brilliant
by
Reviewed 9th January 2013

"just come back from the sheraton hotel in blackpool. Had a great time, it's our second visit, and best yet. Kath our waitress was so lovely and friendly, and fantastic with our children,(Alex adored her). Food was lovely and rooms nice and clean. Fantastic all round for the money you pay. The swimming pool is nice and warm too."

Holiday details

  • Travel date: 20th March 2008

Good value

3
Average
by
Reviewed 14th January 2013

"We stayed at the Sheraton for two nights during the last weekend of the Lights. The good points: At £200, (or thereabouts), it was very good value for two adults and two children, considering that breakfast and evening meals were included. Staff were quite friendly. The hotel is well situated - a nice walk into town for the reasononably fit but away from the hustle and bustle, (next to the Doric and at the start of the Illuminations tableaux.) The kids loved the children's disco The not so good: The bedroom was very hot and smelled strongly of smoke. (It hadn't occurred to me that smoking would be allowed in the bedrooms, so it was my fault for not asking) The communal areas downstairs were well-kept and attractive, but the hallways on the way to our room and the room itself, although clean, needed refurbishing The pool was tiny, and the water was far too warm. There was also nowhere to have a shower afterwards, (unless you count the cold shower on the poolside) I might stay there again if the price was right, but only if I could get a non-smoking room. (Btw, The Sheraton's sister hotel, the Sheraton Lodge is non-smoking in all its rooms.)"

Holiday details

  • Travel date: 18th January 2008

Very Friendly

4
Good
by
Reviewed 27th December 2012

"The bedrooms could do with updating and new windows, but clean. The food was excellent and the staff so friendly. We went for a weekend to see the lights and celebrate my dads birthday. Kath our waitress was great and nothing was too much trouble. The kids where able to have smaller portions of the adult choices instead of the usual chips and chicken nuggets, which was great. Bit disappointed with the pool and changing facilities. But overall a lovely weekend break."

Holiday details

  • Travel date: 15th October 2007

Family hotel ....I dont think so

1
Awful
by
Reviewed 24th December 2012

"Stayed here to see the famous Blackpool lights.Had stayed here before with my young family.The hotel states it is child friendly but dont believe it.My young son was actuall physically assalted by a fellow elderly guest which resulted in the police being called.Hotel staff no help and developed selected memory loss and tempery blindness and would not act as witness to incident.Hotel is not suitable for families and I urge any one with young children not to go.This Hotel appears to only care about the older generation and not the young people.We left the hotel in the early hours as we felt very uneasy and due to the fact that our room 358 stank of drains (do not stop in this room).The old woman who assalted my child may stay there again so no child is safe....DO N OT STAY HERE IT STINKS"

Holiday details

  • Travel date: 29th September 2007

Treated like real guests.

5
Brilliant
by
Reviewed 31st December 2012

"My wife and I have recently enjoyed a mid-week break at the Sheraton, what a friendly and helpful lot are the staff, from the reception to the waitresses. Our room was clean and bright, the food was well prepared and the service excellent, in all a much enjoyed experience and will definately book with them again."

Holiday details

  • Travel date: 21st September 2007
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Hotel Sheraton is also called

  • sheraton blackpool
  • blackpool sheraton
  • sheraton hotel blackpool

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