Reviews summary

4
Good
( 922 reviews)
Brilliant
676
Good
173
Average
40
Poor
15
Awful
18
  • 4 room
  • 1 pool
  • 3.5 beach
  • 3 service
  • 3 dining
  • 2.5 amenities
  • 3 value
  • 3 food
  • 4 cleanliness
  • 3.5 location
 

17 Traveller reviews from Holiday Watchdog

Fantastic level up entertainment

5
Brilliant
by
Reviewed 9 months ago

"2 live entertainers every evening with bingo.
Children's entertainer in separate room school holidays and weekends.
Outdoor seating on the prom closes central Pier.
A large percentage of returners which says everything about the hotel."

Holiday details

  • Travel date: Mon 1st of October 2018

Rating breakdown

  • 5 Location
  • 5 Beach
  • 4 Room
  • 1 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Discraceful hotel

1
Awful
by
Reviewed 11 months ago

"Absolute discrace of a hotel, heard really good things but the reality absolute terrible, do not cater nor do the want people younger than 40, 3 grown adults in our thirties we were made feel very uncomfortable from our arrival because we were of a younger age than the rest of arrivals, left after one night I would recommend anyone before booking to seriously look elsewhere, Craigy don, absolute discrace!!!"

Holiday details

  • Travel date: Sun 1st of July 2018

Rating breakdown

  • 1 Location
  • 1 Beach
  • 1 Room
  • 1 Pool
  • 1 Service
  • 1 Dining
  • 1 Amenities
  • 1 Value
  • 1 Food
  • 1 Cleanliness

Dishonesty

1
Awful
by
Reviewed Mon 24th of October 2016

"I booked this hotel through Booking.com and supplied all the correct information about my family , two days before we are due tube go I get a phone to tell me a roof is leaking and one room is not available , later I receive an email to say that my reservation was cancelled because children could not stay in single rooms . I accept if that is the hotel policy but why did no one tell me at the point of booking when I clearly stated the ages of all the guests . My view is they have found someone who is willing to pay more for the rooms , absolutely disgraceful."

Holiday details

  • Travel date: Mon 24th of October 2016

Rating breakdown

  • 1 Service

Excellent friendly welcoming clean

5
Brilliant
by
Reviewed Mon 23rd of February 2015

"We had a lovely weekend wouldn't hesitate to book again breakfast was great hot and all fresh would recommend to family and friends room was very good and warm staff very friendly."

Holiday details

  • Travel date: Sun 22nd of February 2015

Rating breakdown

  • 4 Location
  • 2 Beach
  • 5 Room
  • 5 Service
  • 4 Value
  • 3 Food
  • 4 Cleanliness

Not my cup of tea ....

2
Poor
by
Reviewed Mon 3rd of November 2014

"Visited this place about 3 weeks ago and thought it was pretty poor the rooms okay but small and cramped the one we got was anyway don't know what the others are like. Its been done up and is on seafront but that's about all its got going for it as you have to be pushing 90 to enjoy the entertainment here! Okay for very senior citizens but avoid it like the plague if you're under 85!! Food okay - thought the breakfast was reasonable if lukewarm. Think this hotel is over priced for what it is but then Blackpool is a bit of a dump anyway. Don't think I would go to hotel again but then again don't think Id stay in Blackpool again unless I had no choice!!!"

Holiday details

  • Travel date: Sat 1st of November 2014

Rating breakdown

  • 3 Location
  • 3 Beach
  • 3 Room
  • 3 Service
  • 2 Value
  • 2 Food
  • 3 Cleanliness

rally good hotel accomodation in blackpool

5
Brilliant
by
Reviewed Mon 24th of February 2014

"Stayed here on winter weekend deal. It only cost 50 for 2 of us for 2 nights b&b. The breakfast was a help yourself hot buffet which was much better than waiting for waiters to bring it out. We had a nice modern room with a new bathroom. The bar lounge over looked the beach and it was a great place to relax and have a drink. Staff helpfully and friendly I don't see the point in staying anywhere else now I have found this hotel in a great central location on the promenade."

Holiday details

  • Travel date: Sun 23rd of February 2014

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Cleanliness

rally good hotel accomodation in blackpool

5
Brilliant
by
Reviewed Mon 24th of February 2014

"Stayed here on winter weekend deal. It only cost 50 for 2 of us for 2 nights b&b. The breakfast was a help yourself hot buffet which was much better than waiting for waiters to bring it out. We had a nice modern room with a new bathroom. The bar lounge over looked the beach and it was a great place to relax and have a drink. Staff helpfully and friendly I don't see the point in staying anywhere else now I have found this hotel in a great central location on the promenade."

Holiday details

  • Travel date: Sun 23rd of February 2014

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Cleanliness

cheering for the craig-y-don

5
Brilliant
by
Reviewed Fri 11th of September 2009

"we have stayed in the hotel in november and may, we was at a cheerleading competition we took nearly every room they where fab they put the meals on around the times we needed they put on food for everyone from the little ones to the adults, the staff are amazing they are so helpfull and accomadating, we go to comps there twice a year and would never stay anywhere else, cant wait to go back in november xxxx"

Holiday details

  • Travel date: Fri 11th of September 2009

Wanted to stay longer

5
Brilliant
by
Reviewed Thu 7th of March 2013

"just back from blackpool had best time ever due to having agreat place to stay,staff were very nice,beedroom nice and clean,food exelent and plenty of it,entertainment was great, when we got there shower was not working well told reseption and it was fixed when we came back in the afternoon ,we will be going back very soon its the first time ive been away and wasnt in ahurry to get back home, it makes a big differance when youve got a great place to stay...."

Holiday details

  • Travel date: Mon 17th of August 2009

superb holiday

5
Brilliant
by
Reviewed Tue 29th of January 2013

"Just had 10 great days holiday at the Craig-y-Don. We were booked in to stay at another hotel, but due to a receptionists error 2 days before we travelled, were told we had to be relocated. My family and i were a bit apprehensive as we had stayed at the other hotel for the past ten years.But on our arrival we were met by a very friendly receptionist who made us feel at home. At the end of our holiday we could only have praise for the hotel and staff for the first class service we received. Great food, accommadation and entertainment.Will thank other hotel for error, Craig-y-don from now on

Many thanks

The underhills (Torquay)"

Holiday details

  • Travel date: Mon 1st of September 2008

loved it here

5
Brilliant
by
Reviewed Fri 25th of January 2013

"Me and my family decided to stay here whilst we was having some work done on our house someone recomended it to us. As we are from blackpool thought we would be ok even if it wasn't that nice we could just sleep there. But how wrong we were its fantastic my kids didn't want to go back home asking if we can go there everyday still. so the hotel was clean the staff were brill bar was reasonable. Having read some of the other reviews i would say this hotel was like home from home and we left feeling like one of the family."

Holiday details

  • Travel date: Sat 30th of August 2008

Disappointed in the Craig -Y - Don

2
Poor
by
Reviewed Mon 28th of January 2013

"Just got back from 10 days at the Craig -Y- Don with my wife and two kids, have to say that I was very disappointed with the hotel especially after I had read some of the reviews here which had raised my hopes.

The staff were not particularly friendly the hotel seems to prefer older guests as opposed to families with children.

The worst aspect was the restaurant, while the food was fine the serving staff needed to take a course in manners and we felt very rushed every time we ate there, the plates were being taken away whether you had finished or not. It also appeared to be a lottery to get what you wanted as the old addage of first come first served applied especially the deserts, with two young children to see to the deserts were always finished by the time we got to them and asking if there was any more was like asking for the crown jewels in fact on a few occassions when we asked for more we were told that there was none.

We paid over £750 for our stay and for that money I think we were treated quite shabbily I have never written a review before but felt very strongly that I should write this one of our experience, we will not be back and I also intend writing to the hotel."

Holiday details

  • Travel date: Thu 14th of August 2008

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Hotel Craig-Y-Don is also called

  • Craig Y Don Blackpool

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