Crewes Original Hotel

203 Promenade, Blackpool FY1 5DL England

Overview

Ratings summary

Brilliant
137
Good
46
Average
31
Poor
18
Awful
62

Rating by feature

  • 4 room
  • 5 beach
  • 4 service
  • 4 dining
  • 3.5 amenities
  • 5 value
  • 4 food
  • 5 cleanliness
  • 5 location
 

17 Traveller reviews from Holiday Watchdog

back again

5
Brilliant
by

"stopped hear the previous year and yet again we are back. also booked up for next year me and the wife plus four other friends from scotland and nuneaton. we all enjoyed our stay from the friendly staff and the excellent food.from the moment we step through the hotel door we are made at home thanks for everything debs see you again

dave grosvenor ( stoke on trent )"

Holiday details

  • Travel date: Tue 13th of February 2007

New year break

3
Average
by

"Just returned from a three night new year break at the Crewes. Our opinions on this hotel are a little mixed. We chose it because it had the 'Hotel of the Year' title, but could not really see why (initially we were very disappointed).
Location good - right on the sea front not far from the Central Pier. Accommodation was clean and tidy, however very cramped. The problem is that this hotel has been divided into too many rooms making them small and the dining room overcrowded. Food was good quality and available in abundance, although we would have found it preferable to have the evening buffet served a little later. Entertainment arrangements were good with three artists appearing each evening, most of which were highly entertaining.
Staff provided good service and were generally friendly and helpful. Although we had a lovely break and a very happy new year - we would not return to this hotel because it is so cramped."

Holiday details

  • Travel date: Wed 3rd of January 2007

Brill weekend

5
Brilliant
by

"We have just returned from a weekend away at The Crewes. We had a brilliant time. Our room was lovely with a big bay window and a great sea view. The room was spotless and was redone each day when we went out.

We really enjoyed the breakfast and my boyfriend is a big eater and was even offered a "mega" breakfast each morning - don't know how he managed it all.

The staff were all really helpful and good fun and nothing was too much trouble. The bar at night had a really good atmosphere and we had a really good laugh. The barman was funny with a great sense of humour.

We'd only seen this hotel on the web and were really pleased we picked it. Great location, great room and lots of fun - we'll be back."

Holiday details

  • Travel date: Wed 6th of December 2006

Gold Award!!!!! More like Cold Award

2
Poor
by

"On arrival was given a small attic room with a view over the back, following booking and confirming a sea-view room. We were given our sea-view room after complaining.
The room wasn't big enough to swing a stick of Blackpool rock in never mind 2 adults sleeping in it!
Double room - not much bigger than a single bed - cosy!!! Didn't have enough room for 1 person to even sleep on the floor!!!
No heating in the room - November in Blackpool not wise, the lovely sea breeze howled through the ill fitted windows gave us the feeling of camping, we couldn't even have a warm shower because there was no hot water.
Bar service was offered and at 12 midnight was informed the bar would be closing, any last orders. We ordered a drink, then 5 mins later was asked for our glasses and to leave the bar area! The bar license is till 1am so it said !
Breakfast - OK, if you like a transport cafe feel of service.
Gold Award - I would like to see the critieria."

Holiday details

  • Travel date: Sun 26th of November 2006

absolutely recommend this hote to anybodyl!!!!!

5
Brilliant
by

"i stayed at the crewes original hotel for one night with my partner of 3 years for our anniversary... it was nothing but a pleasure. as soon as we arrived we were welcomed very kindly by the staff and we went to our room. it was extremely clean and had everything you could need. the bar is nice and we enjoyed the company of the staff. we was also givin the main door key and a room key to come back and forth anytime we like. the breakfast in the morning was beautiful aswell. could also leave our luggage in the hotel after checking out to pick up later. i would absolutely recommend this hotel to anybody and will be back there myself as soon as i get chance."

Holiday details

  • Travel date: Sat 4th of November 2006

The Place to stay

5
Brilliant
by

"What can i say First of All My family and I go to Blackpool every year The same time of year and This year We decided to stay on the front and we came on to the crewes so popped in Enquired and i have to say it was the best thing We did,it was really clean the food was fantastic and the staff were so freindly and helpfull we were so Impressed we have booked up for Next year And yes we have booked one of the Rooms that are shown on The website whitch shows its not Just a pic After all. Anyone who wishs to stay at a warm frendly hotel would not be doing wrong by staying at this fab place Paul from Stoke-On-Trent"

Holiday details

  • Travel date: Fri 3rd of November 2006

a great break at crewes

4
Good
by

"Myselelf ,sister and brother-in-law stayed at the crewes and thought the hotel was friendly,comfortable and the staff had a great sense of humuor (especially CAROL) who always made sure I ate a substancial breakfast every morning.As arnie says I Will be back. MEGAMAN"

Holiday details

  • Travel date: Fri 27th of October 2006

recommened hotel brilliant stay

5
Brilliant
by

"Me and family stayed he on the Friday 30th till Monday the 2nd September 2013 and we loved it and would be going again soon the staff are great and very friendly and welcoming and the room was brill and comfortable and clean and tidy x"

Holiday details

  • Travel date: Fri 6th of September 2013

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Service
  • 5 Value
  • 5 Cleanliness

Visitors from Northern Ireland

5
Brilliant
by

"My wife and I have just returned to Northern Ireland from a very enjoyable stay at Crewes Original Hotel.
This hotel was more than adequate for a seaside holiday and we were made to feel very welcome by the lovely owner Debbie.
I cannot understand these fusspots who wrote bad reviews-- who do they think they are?
The room was large enough,the amenities were fine,the location is perfect and Debbie and the staff are lovely.
We would have no hesitation in returning to this hotel.
"

Holiday details

  • Travel date: Sun 2nd of October 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Brilliant!!!!!

4
Good
by

"We stayed in the hotel in July and found it to be fabulous, and very good value for money close to everyting we wanted from a short trip to Blackpool.......Friendly staff, happy atmosphere and great food and we have booked AGAIN today!!"

Holiday details

  • Travel date: Mon 27th of September 2010

Rating breakdown

  • 4 Beach
  • 4 Room
  • 4 Service

Horrendous!!!!!!!!!

1
Awful
by

"This is the worst hotel i have ever stayed in in my entire life, please please please listen to the bad reviews & believe them because they are all true. My Boyfriend and I had requested a SeaView room if one was available, when we checked in we had to pay the outstanding balance before we'd even seen the room which i thought was unusual as a normal hotel you may leave a deposit, then pay the rest when you checkout, I had already paid £53 when i booked over the telephone, however i paid the remaining £50 (as we were staying for two nights) and we went up to our room. We were in room 33 which was right at the very top of the hotel. We had to walk up approximately 6 flights of really steep stairs with our cases. When i opened the door i was mortified to see the smallest room i have ever seen in my life, the bed JUST fit in the room, with no room to walk around the bed at either side. The bed didnt even look clean, it had bits of fluf and what looked like string inside the covers, It was no way a double, it must have been a 3/4 bed as it was tiny and we didnt sleep at all, if 1 of us moved, the other nearly fell out of bed, it was awful. Doors were banging all night and it made our tiny room shatter. The curtains had stains all over and there was a tiny little box television with channels 1-4, our remote control had no batteries in (so much for satellite TV as it advertised on the website). My boyfriend had his laptop with him so he could access his work emails (again wifi was advertised on the website so we thought that would be great), there was no connection from this hotel at all, when we asked at reception we were told if we sat in the corner of the bar we might be able to connect to next door's internet, what an absolute joke. We were given 1 bath towel between two of us for two nights, i had to ask for another 1 at reception. On the evening we were going out and as it was pouring down with rain we asked reception to call us a taxi, they said it was on its way. We waited outside for 10minutes and no taxi came. We went back to reception and when we said the taxi has not came the receptionist just said 'Oh has it not? Well if you walk just round the corner there is a taxi rank'. Why on earth didnt he tell us that in the first place then we wouldnt have wasted time standing there waiting in the rain.
The breakfast was absolutely rediculas, we went downstairs at 9am and were told there were no tables left, so we had to sit in the bar and wait to be called in. There was glasses of orange juice on the table in dirty stained glasses which made me feel sick. The breakfast was cold and on tiny child size plates. This was the final straw and after just one night we had had enough. I went to reception and said we were really disappointed with the hotel and wished to depart a day eary so could we have a refund for the 2nd night we had paid for, Debra the owner said No you cant have a refund, what is the problem? I dont know how she even dared ask that. The whole hotel smells of an old peoples home and they still pride themselves on being 'Hotel of the year 2005' which is totally embarrasing considering it is now 2010. Its about time they took down those certificates and got some major work done and tidy the place up. I have a good mind to report this hotel to the blackpool tourist board.
It ruined everything for us and caused us to cut our trip short as we were disgusted and felt totally robbed. We have never been so pleased to be back home in our lovely clean house."

Holiday details

  • Travel date: Tue 7th of September 2010

Rating breakdown

  • 1 Room
  • 1 Service
  • 1 Dining
  • 1 Amenities
  • 1 Food

warm, friendly, clean, central

5
Brilliant
by

"We have just arrived back after staying at the Crewes Original for 2 nights. We couldnt fault the hotel at all, our room was lovely and clean, the staff were very friendly, and very helpfull.

The hotel is situated in the perfect place, its central to everything. There was no hen or stag dos there which was great as we went as a family and have an 8 yr old.

We were really happy with our choice, and are hoping to return there again in October for the illuminations.

Becky, Swansea

"

Holiday details

  • Travel date: Mon 26th of July 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food
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Top traveller tips for Crewes Original Hotel

  • sconner by sconner

    "Beach was beautiful and the activities on the piers are entertaining "

  • bry&ann by bry&ann

    "very clean staff friendly ideal base for holiday "

  • becky swansea by becky swansea

    "i would highly recomend to anyone "

  • Adrienne23 by Adrienne23

    "It is old, dated, un-friendly, disgusting "

  • Sharon B by Sharon B

    "great location and friendly staff "

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