23 Traveller reviews from Holiday Watchdog
"We have stayed at this hotel probably on more than 10 occasions and have never had the need to leave poor comments,although after staying in December for 2 nights with my wife and 3 children we upgraded to a deluxe room and my wife and myself have been off work since with bad backs. i had to go to a&e for pain relief. The hotel rooms are nice but the bed was like a concrete slab. premier inn give you full refunds if you don't sleep well. We will be very careful next time we book in Blackpool as these rooms are more than Â£200 per night.. With time off work our cost of this 2 night stay has so far been over a Â£1000."
- Travel date: 10th January 2016
alot of areas need changes , disapointing for the price
"On our stay at the big blue hotel we were very dissatisfied with quiet a few points in the hotel for the prices they charge , we had to change rooms because of children shill running the full length of there rooms at gone 12 o'clock at night , we were left sitting waiting in the foyer over an hour waited 4 hours for our room after packing up our bags , the bar staff all stood behind the bar chatting while there was no clean tables to sit at ..tables full of dirty glasses and tissues also tea and coffee cups from earlier in the day ,breakfast time is a nightmare , ques of people all sitting waiting for a table to come free , and then when you eventually get a table they came 3 times to try and take our plates away and we hadn't even finished eating ..was very uncomfortable, all the staff are young and there seems no superior s to keep the hotel at the standards it should be for the prices they charge."
- Travel date: 29th July 2014
Worth your money.
"This hotel was by far the best hotel I have stayed in. It is definitely worth every penny. I can not comment on the food or the bar as I did not eat or drink there during my stay but everything else was by far deluxe. The room's were superb! The bathroom was big, great facilities, the bed was ever so comfy, the room was spotless and the view was amazing! (of the theme park)-we were placed right outside the pepsi max and we weren't even disturbed by the theme park in the morning or the evenings. The TV came with freeview so you could sit and relax and watch a variety of channels, Car parking was brilliant and it was in a great location, within walking distance to everything you possible wanted.. the beach, the theme park, the shops, the restaurants. Our room was cleaned every day, so was the sheets and amenities. If I had to pick out one negative out of this superb hotel it would probably be 1 of the staff member's who seemed quite snobby, either that or he needed to crack a smile once in a while. "
- Travel date: 8th November 2010
"Me and my partner, his mum and dad and his two sister stayed at this hotel last October for two nights. We booked through booking.com and hotel was not expensive at all, was worth every penny! There was plenty of places to park outside, we checked in staight away. Staff was helpfull. Hotel was big and very clean and modern. Our duluxe room was lovely and clean. We were a bit worried that we coulnt sleep with the noice of the rolercoaster from plasure beach so we asked for a room at the front and there was no problem. The breakfast was lovely, help yourself to whatever you fnacy, from cooked breakfast, cerials, fruits, muffins, toasts etc. We actually ate so much for breakfast - we didnt want much to eat all day! destination hotel was ok, we did a lot of walking. But we drove down to go shopping and catched the trams to see the illuminations. We have booked to stay at this hotel again this ocotber, only booked a standard room this time, not for any reasons though. Looking forward staying here again!! "
- Travel date: 26th August 2010
"this is not a 4 star hotel, nice hotel with lovely breakfast and staff helpful, room comfortable enough but toilet very smelly, complained about this but nothing was done, so dissapointed by this, also last night water coming through ceiling, reported this to reception to be told they would email maintenance, had to move all clothes from wardrope in case ceiling fell in, Not really a great fan of Blackpool but thought a nice hotel would make a difference, but sorry for the money they charge not justified as 4 star, went to Hot ice show, which wasnt great Im afraid, very good skaters but music dreadful.. anyway overall hotel acceptable but wouldnt recommend it, no facilities for children. Think I will give Blackpool a miss from now on........"
- Travel date: 17th October 2008
i booked this hotel as a suprise for my ...
"i booked this hotel as a suprise for my husband birthday, i wanted something a bit up market and thats what we got the rooms were very clean and modern, beds were very comfortable as well. the staff were very helpful and polite, we unfortunatle got locked out of our room it turned out to be a mechanical fault in the door, as we were out of our room for a couple of hours we were given free drinks late check out the next date breakfast in bed and a free 1 night stay in september for me my husband and 2 kids. i cannot find 1 single fault about this hotel if you want up market and close to pleasure beach this is the hotel you want. a special thankyou to grant and the night staff who looked after us."
- Travel date: 1st September 2008
stayed for 2 nights in the superior fami...
"stayed for 2 nights in the superior family room bed and breakfast. before arriving we requested a room with a view of the roller coaster, in which we were allocated. the rooms were clean, and the view of the roller coaster was good for the kids, but in my opinion i would say it was not 4 star more like 3 star. the toilitries that are provided for 2 nights were enough shampoo, conditioner and shower gel for one person. the quality of the furnishings were not of a high standard. the hotel itself did not cater for kids, there was nothing in the hotel for kids to do. breakfast was self service, and there was plenty to choose from, in my opinion if you have kids is to look for another hotel it was not worth the price just for the view."
- Travel date: 7th July 2008
Went to Blackpool as surprise and last m...
"Went to Blackpool as surprise and last minute trip for my two children ages 9 and 5. The Hotel is everything you could ask for. Great breakfasts self-service however if you wish they will offer table service. We ate there each evening 2 adults and 2 children 2 mains and 2 desserts came in at Â£60.00 each night food was good. Pot belly pork was to die for. I found the bar a tad bit expensive at Â£3.75 a pint, whilst the Star bar which they also own was only Â£2.00 and practically the same building, and a nice family room. The rooms were A1 we booked a superior family room, the kids had there own section with a TV EACH. Rooms where spotless and would give the appearance of been brand new. The kids loved the fact that the Big One went passed the room window. (Room 307) Almost within touching. All in all a great spot and the staff are like the hotel well turned out and very nice. First time in Blackpool and will be back. Well done Ryanair for flying to this great spot for free, I will be back for the illuminations in September, and will recommend Blackpool to all I meet. Darach Johnson Ireland. "
- Travel date: 23rd June 2008
Went with my wife and 2 year old son for...
"Went with my wife and 2 year old son for a weekend and thought it was miles better than staying in any B&B. The room was spacious and also childproof, which was a big factor for us. Food was great and staff there were really helpful and polite. Well recommended."
- Travel date: 13th January 2008
Booked an overnight stay, deluxe room wi...
"Booked an overnight stay, deluxe room with breakfast at the Big Blue Hotel through last minute.com. We arrived at 12 noon and were told that we could not check in until after 3.00 p.m. We said no problem, parked our car in the car park, and went to the pleasure beach where we stayed until 9.00 p.m. When we then tried to check in we were told that our daughterâs room had no booking and that we would be transferred to another hotel. We were placed in the Hilton which was okay but not what we had booked, we had booked the Big Blue as a special treat as it was my daughters 21st birthday. We chose the Big Blue for a number of reasons, therefore the Hilton was not our choice, and we were greatly disappointed. I have since taken the matter up with last minute who, after three weeks, are still awaiting a response from the Big Blue. I am of the opinion that they re-sold our room (we had already paid for this and there was no reason to assume that we would not arrive), all I can say is be ready to check in at 3.00 p.m. Sharp or they will sell your room! Very disappointed customer who is still trying to get compensation."
- Travel date: 6th October 2007
Stayed for 2 nights on business. Usually...
"Stayed for 2 nights on business. Usually stay at the De Vere but was fully booked due to police conference. Was pleasantly surprised by this hotel. Reception was very inviting with large wall mounted tropical fish tank. Hotel on the whole very clean, food was good with a great selection at breakfast. Although staff where extremely helpful, a lot of staff were foreign and did not understand my request at times. For families who like Blackpool I would give it 7 out of 10."
- Travel date: 28th May 2007
We booked a night away from the kids for...
"We booked a night away from the kids for our anniversary and loved the full set up of this hotel. We sneaked a peak at the family rooms & they were great, a separate bedroom for the kids with bunks & decorations. We booked an executive king suite which was better than expected, the bed was huge, I have a super king size & it was bigger than that! Everything had a contemporary feel to it, natural colours with faux suede. The bathroom was all marble with soft spot lights, bath, and power shower, shaving/make up mirror, standard mirror, toiletries, & very thick soft towels. We had an internet point, TV, DVD player (DVDs could be rented from reception) in room menu (we had some pizzas sent up) an abundance of tea, coffee, chocolate making facilities. Lush fire place with soft lighting, faux fur fireside rug, sofa, chair & foot stool, built in wardrobes, telephone, hairdryer, trouser press etc....the list is endless The staff at reception are very polite & the marine fish tank behind them is to die for, I could have looked at it all day. We came down for breakfast expecting the usual continental or fry up but was told it was a 7 (yes, 7) course breakfast with 13 different teas, 8 coffees & 3 hot chocolates to choose from. We also stopped on for Sunday lunch (another 5 courses) and couldnât fault any of it... although I must have gone up a dress size that day! Personally I canât stand Blackpool (my boyfriend lives just 10 miles away so I see way to much of the place) but this is nothing like the usual crusty old B+B's that frequent our good old British sea side towns."
- Travel date: 25th May 2007
Top traveller tips for Big Blue Hotel
"staff need a good shake up ...cleanliness is not what we expected "
Big Blue Hotel is also called
- The Big Blue Hotel
- big blue blackpool
- big blue hotel