20 Traveller reviews from Holiday Watchdog
"Booked this hotel for my son and a friend for the night of 24th May 2015. Having spoken to him he has advised me that this hotel was awful and that if he had been hoping to stay for any longer than the 1 night he would have left straight away. Instead of being able to stay at the hotel in nice surroundings and for food they left the hotel for food and a few drinks and then went out for the evening rather than be in the hotel. Only used it to sleep which they said was bad enough and they were glad to leave in the morning. Would not recommend this hotel to anyone."
- Travel date: 27th May 2015
Cold ,dirty and unpalatable food- avoid!
"Stayed five days in March in a room on the 4th floor- the room was bitterley cold, heating inadequate and requests for a additional blankets were ignored.Gaps all round the windows. Curtains were dirty with large hole in the lining.Access to shower was over a high tiled step with no hand rail and for a party of elderly travellers not very safe. Breakfast barely adequate, main meals barely edible. eg Chef's Homemade Steak Pie was seen being delivered , frozen from Iceland !!"
- Travel date: 18th March 2010
Cheap and cheerful
"Stayed at the Salisbury for 3 nights on a coach tour to Folkestone. Total cost for bed, breakfast and evening meal at hotel and half day tour to Canterbury plus a day in Bruges for Â£99 and that was including return transport from our home town of Bedford. Hotel was a little tired but nice and clean, all the staff were pleasant and friendly even to downright awkward customers who expect to travel on shoestring prices and have 5 * accommodation. Food was basic but plentiful and good. Full english breakfast, and 3 course dinner with choice of main course, all served at the tables. Hotel mainly used by coach parties for channel crossing. Bar prices also very good, hardly any difference to what my local charges."
- Travel date: 5th December 2009
Possibly the worst hotel I have stayed at
"Stayed here for a weekend themed on a fantasy world cruise, calling at Hawaii and the Wild West. The food the 1st night was OKish but what a quiz and Bingo had to do with themed Hawaiian entertainment I've yet to find out. At breakfast the owner wanted me to share the toast of another couple at my table, until I remonstrated. The wild west burger on offer the 2nd night was a disgrace, the sausage and mash other option didnt look much better. The room was big and airy, the waiting staff were friendly but I wouldnt go there again, even if the coach company seems to!"
- Travel date: 12th October 2009
Not somewhere I would recommend to a friend.
"Apart from the friendly welcome, there is very little positive feedback I could give. The romms were'shabby chic' without the chic !! The furniture was scratched and worn. The shower room /toilet was just a large cupboard with sliding door that didn't close fully. The toilet roll holder was broken and swinging on the wall. The sink was in the bedroom and the light above was cracked. The bedside lamp was a concoction of a small base and large shade which you couldn't switch on easily unless you picked it up and fumbled in the dark! Breakfast was an experience to forget. We asked for tables for the 6 of us together but were 'told' we had to sit apart even though there were spare tables. There was no choice at breakfast other than the "full" english . I askd for a green or fruit tea but was told they didn't do this but on leaving the hotel I mentiond that this may be an option to bear in mind, only to be told that they do have these in the restaurant???? The hotel was shabby and dusty and with room directions made from paper signs blue tacked to the walls gives the true impression rather than the photographs chosen to adorn the website. Disappointed? Yes, very."
- Travel date: 24th September 2009
"We stayed at the Salisbury hotel in June for two night when we went to France for the day.... The hotel was basic but clean and great value for money, The location is good....on the front and about ten minuets walk into the center of Folkestone, and about a five minute drive to the Channel tunnel. Breakfast was good but you didn't have much of a choice....Full English or not..... Overall it was very good."
- Travel date: 19th July 2009
Basic but good value
"Didn't expect a palace considering the price and some of the older reviews. However all staff encountered were friendly and helpful and the room was clean and had a sea view. Room was a good size, basically furnished and the good sea view was a real bonus. The beds were comfortable and the linen fresh and clean. Tea and coffee in room and a small portable TV. The ensuite was toilet and shower in a cubicle with a sink in the room. Again basic but clean and plenty of hot water available. Breakfast was a small full English, with toast, coffee or tea and cereals or fruit to start plus orange juice. Dining room again clean and bright. This is the sort of hotel that could be really great with some upgrading and refurbishment , but at these prices (Â£57 for a twin ensuite) they probably won't generate enough income to do it. If they do then I won't be able to afford to stay again! Great location too and free parking available nearby."
- Travel date: 15th July 2009
Brilliant Value for Money and Location!
"Was worried about reviews for this hotel, BUT found it to be very good value for money, super location right on sea front, nice, clean rooms and good breakfast. Lovely sitting in lounge over looking the sea... helpful, friendly staff - even negotiated a discount on the room! - very well priced, big double room and extra bed, all requests met - if you are looking for a cheap weekend away - stay here!"
- Travel date: 14th June 2009
Great value for money, friendly and relaxing
"read the reviews that were from some years ago. but found the hotel delightful, clean with very friendly staff. excellant location and had a sea-veiw room. English breakfast was very nice and bar prices are very reasonable not like most hotels."
- Travel date: 20th March 2009
fawlty towers at its best!
"we stayed for four nights at this hotel. however we were unhappy with the time we had to wait for our meals. and some of the staff were not very helpful. the room we had was ok but the bathroom was shabby. i think this hotel needs some tender loving care and it would be a nice place to stay. it really does need a good refurbish. i wont be going back there."
- Travel date: 17th May 2008
In need of updating
"Stayed for one night and on that basis it was ok. However I would not stay any longer as the general lack of care and attention would drive me to distraction. Little things but the kind of stuff that you would think they would have done like proper direction signs to the rooms, light switches that you can't reach from your bed, a kettle that was too large to fill in the sink - that kind of thing. One real downer was the note on the front door which says hotel is locked at 1130pm and to find at 1045 it was already locked and the bar was closed 'because it had been a quiet night' Come on guys you run a hotel and quiet ot not the bar should be open on a Saturday night. Only had breakfast which was adequate. The building is really nice an typical of this type of seaside accommodation"
- Travel date: 1st October 2007
"i would have thought that in kent in may fresh vegetables would have been served, no chance the breakfast was o-k but the meals at night were awful veg floating in water ,fish pie that was all skin and instant potato, i had ham salad one evening a bit of lettuce half a tomato a little onion and some kind of fried potato o and tinned ham, evening meals so bad we went to an indian restaurant (very good) one night. we stayed in room 407 have to say could hardly turn round in the shower and it was,nt very clean wont be going back"
- Travel date: 2nd July 2007
View Hotel Folkestone is also called
- Salisbury Hotel
- salisbury hotel folkestone