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Guest room

About Holiday Inn Ashford - Central

  • high speed internet in room
  • restaurant
  • bar lounge
  • free parking
  • business services
  • wifi
  • wheelchair access
  • room service
  • air conditioning
  • dry cleaning
  • meeting room
  • non smoking rooms
  • non smoking hotel
  • laundry service
  • flatscreen tv
  • banquet room
  • multilingual staff
  • breakfast buffet
  • baggage storage
  • conference facilities
  • parking
  • breakfast in the room
  • housekeeping
  • english amenities
  • fax photocopying
  • 24 hour front desk
  • ironing service
  • outdoor furniture
  • shared lounge tv area
  • german amenities
  • childrens television networks
  • kids meals
  • newspaper
  • wine champagne
  • facilities for disabled guests
  • portuguese amenities

Reviews summary

3
Average
795 reviews
Brilliant
173
Good
275
Average
203
Poor
81
Awful
63

10 Traveller reviews from Holiday Watchdog

DONE THE JOB

3
Average
by
Reviewed 15th November 2012

"We stayed here on the way to the tunnel, the room was fine and everything seem to be in order. The check in staff were friendly however I had to ask two different members of staff for more pillows, but they never arrived. The breakfast was top quality. I would stay here again."

Holiday details

  • Travel date: 16th April 2007

good value for money

4
Good
by
Reviewed 24th December 2012

"I booked this hotel a couple of weeks before our stay as an overnight stop before going on the eurostar to Disneyland Paris. I used their eurostar package which included a family room for 2 adults and 2 children, breakfast, car parking for up to 7 days and a taxi to the station. Arriving about 10pm the check in was fast and friendly. Our room was quite a way from reception but also away from the road so we weren't disturbed by traffic noise at all. The room was large enough for a king sized bed and two singles with storage space, desk, tv etc and a small bathroom. Everything was clean and worked. They even offer a 'pillow menu' to choose from and your chosed pillow will be delivered to your room on request. There was a good selection for breakfast which was self service and refreshed as necessary. The checkout was also smooth and our taxi was waiting for us as arranged. (More importantly, the car was in one piece and waiting for us on our return!). All in all we were perfectly satisfied with our stay. It suited the purpose, was good value for money and I would happily recommend them."

Holiday details

  • Travel date: 14th March 2007

Perfectly satisfactory

4
Good
by
Reviewed 11th December 2012

"Stayed for one night en route to the Channel Tunnel. Although the hotel is located fairly close to the motorway, the room was quiet and there were no problems with the room's state of repair. Breakfast was good, but not well laid out - this problem exacerbated by the fact that a coach tour group was also taking breakfast at the same time, which meant that the servery areas were crowded. Efficient check in and checkout. Overall, nothing exceptional, but at £49 for two people including breakfast this hotel was good value."

Holiday details

  • Travel date: 12th December 2006

good quality service from staff

4
Good
by
Reviewed 11th December 2012

"I stayed at this hotel on route to france. Its in a good location very close to the motorway junction for your early morning start. Rooms spacious and i would say average for a holiday inn, clean and comfy for 2 adults and 2 kids. The bathroom was very travel lodgey but good quality. I ate in the restaurant and the food was good not fantastic jamie oliver standard but certainly better than the previous holiday inn i had stayed in (again in Ashford). the drinks were a bit pricey in the bar compared to other hotels i have stayed in. Lots of choice around including a sainsburys a minute away. The breakfast was excellent quality and we had found a deal that included it in the price. (this was a bargain) cereals etc for kids, toast, full english breakfast (all very good quality) and fresh pineapple and fruit. They even had fruit smoothies which is unusual for a 3 to 4 star hotel. We left very early and by mistake left our dvd player in the hotel room drawer. I rang reception about an hour later and they were fantastic, arranged for housekeeping to check the room and then arranged for me to pick it up on our return from france. one thing to beware i booked this online and their computer system let me book it 4 rooms instead of 1.Holiday inn were very good though and refunded 3 of the rooms, customer services say its a very common problem."

Holiday details

  • Travel date: 27th November 2006

Very Average

2
Poor
by
Reviewed 29th November 2012

"We stayed one night en route to the Euro Tunnel Terminal in Folkstone. It is convenient for that. Room was large but at the end of 2 or 3 very long corridors and no hint of help offered with our luggage. Room was sparsley furnished and clean-ish. Bathroom was small but adequate. Staff were fairly indifferent. Check-in was effective but not friendly and check-out the same. Fortunately we didn't eat at the hotel in the evening as breakfast was a pretty miserable experience. Slow and dull. Holiday Inn describe this as a "full service" hotel but there was very little service indeed. Extremely average. Would definitely not bother to use it again as they don't seem bothered about their guests. There must be much better in the area."

Holiday details

  • Travel date: 10th October 2006

Lovely Hotel

4
Good
by
Reviewed 29th November 2012

"Great offers on the website, if you book in advance. Saved 60% Normal Holiday Inn, pleasant staff, big rooms (for just 2, small for 4) Would advise for people as a pitt-stop Lovely American diner over the road and goregous breakfast in the hotel Bar food and drinks are an absolute rip off . £11 for Malibu and coke and bottle of magners. Good if staying for a wedding Better than the local rivals"

Holiday details

  • Travel date: 9th September 2006

Nothing special

2
Poor
by
Reviewed 17th December 2012

"As the previous poster mentioned "just a Holiday Inn". Nothing more, nothing less. The size of our room and bathroom was OK. Shampoo, soap, shower gel was supplied. Showering was a bit difficult though, as the water pressure was extremely low. There's no minibar in the room, which is hard to understand since after 11 pm it's impossible to obtain something to drink in the bar. Prices are prohibitive anyway! We were with a rather large group and had booked half board (breakfast + dinner). During all our meals (2 breakfasts + 2 dinners) there was a shortage of food. Not enough rolls in the morning, not enough meat/fish in the evening."

Holiday details

  • Travel date: 1st May 2006

Just a holiday inn

3
Average
by
Reviewed 30th October 2012

"Just a holiday inn, took an executive room which had nice decor and a great power shower. All the room doors (even if people try to close them quietly) bang when they are shut - noisey!!! There is not much in the surrounding area, there is a decent Harvester across the road, other than that you need a car. Dover, Canterbury etc all a short drive away."

Holiday details

  • Travel date: 20th March 2006

certainly not value for money!

1
Awful
by
Reviewed 15th November 2012

"I was looking to spend a couple of days in Kent, visiting friends, on my way to Belgium. I booked a room for my wife, myself and my 3 years old daughter. On arrival the staff was relatively friendly although, she had difficulty understanding my accent as much as i could not understand hers. (She seemed to come from Spain). We given room 120. not only the room was far too small for us, but it was in a terrible state. the room smelled musty, it was in really bad condition, the wall paper was peeling of the wall, next to the bed, a hole had been covered by a piece of plywood. and the curtain were absolutely filthy. I went back to the reception, and eventually was given another room. this one was at the end of a very long corridor (149?) and looked even worse! the carpet was stained, the floor was noisy wnet you walked around to the point that the tv almost fell off! the Bathroom floor had numerous cracked tiles!. being late i decided not to move again until the following morning. Breakfast was very poor with platters of dried meat and cheeses. overcooked eggs and poor attitiude from the staff. Soon after breakfast i asked to see the manager, (Carl... something) and was told he did not work weekends. Being fedup i decided to change hotel and was informed that there was another Holiday Inn only five minutes away. My family and i went over to the Holidau Inn North and were welcomed by a most beautiful hotel! the familly room were twice the size as the other one. they were clean and warm and the general attittude of the staff was excellent. We had a great stay and only wish we had known about this hotel when we first arrived in Ashford!"

Holiday details

  • Travel date: 5th February 2004

Clean, friendly and good value

4
Good
by
Reviewed 17th December 2012

"We arrived late at the hotel and check-in was quick and the staff friendly. This was especially good because the hotel was having it's computer system updated when we were staying. I have 3 children and this is one of the only hotels in the area that can fit 5 in a room. The Holiday Inn North cannot. Unfortunately, we were too late for dinner but meals looked delicious. Our room was cosy, clean but a little cramped. This is because we had to have 2 sofa beds in the room. If we hadn't, this would have been a very spacious area. After a good nights sleep, we were welcomed to a gorgeous full buffet breakfast in 'The Junction' restaurant, which is housed in a large open barn. The hotel also has a lovely old England inn style bar. Very close to our next stage of the journey, the Eurostar in Ashford. Only took us 5 minutes. A fantastic hotel. 4 out of 5 stars."

Holiday details

  • Travel date: 26th May 2003

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