About Trouville Hotel
- high speed internet in room
- free internet
- bar lounge
- wheelchair access
- room service
- meeting room
- non smoking rooms
- non smoking hotel
- flatscreen tv
- family rooms
- breakfast buffet
- free breakfast
- breakfast available
10 Traveller reviews from Holiday Watchdog
Good value for money
"I found the food excellent, good choice, well cooked and tasty. Single room although small was comfortable and there was a shower. Staff friendly and helpful."
- Travel date: Thu 22nd of April 2010
Great stay as always
"About 100 of us stayed here for a long weekend of "Line Dancing", great hotel, friendly helpful staff, plenty of wonderful food with a great waitress. Bedroom was fine, location to Sandown is very central, bus stops right outside the door. Come here on a regular occation & we are never disappointed.
Don't know what the bad review was talking about, maybe had a dodgy meal out!!"
- Travel date: Wed 31st of March 2010
A Really Good Hotel With Excellent Staff
"I stayed at the Trouville the same weekend as Sparky41 & SicknessLondon. Many of our group went down with the Norovirus bug as we were travelling home on Monday, 8th Feb. However, it transpires that a guest took ill almost immediately he arrived on the Friday (5th Feb) & it spread from there. The Norovirus has an incubation period of 24 to 48 hrs so it is highly likely he contracted it before he arrived at the Trouville. As for our weekend it was fab - the rooms were spacious & lovely (many have been refurbished in the last couple of months); the food was excellent; bar service was second to none; the dancing was superb & the hotel staff were excellent. Even the weather was wonderful! Some of our party were too ill to travel home on our coach but were allowed to stay in their rooms until they felt well enough to travel & staff were quick to call for medical help. The hotel was subsequently cleared of any problem by Environmental Health. It was a real pity - the weekend had been perfect in every way until the last morning. This is the second time I have stayed here & would recommend it without hesitation. The location is second to none, right on the beach. The winter sickness bug can strike anytime, anywhere so don't be put off this hotel, it wasn't their fault & they acted immediately when it became obvious there was a problem. Highly recommended."
- Travel date: Sun 21st of February 2010
Great line dance weekend as usual
"Just notice review from sicknesslondon and total disagree with her comments, it was a fantastic weekend of line dancing and although some people were ill due to the common bug Norovirus this was in no way the fault of the Trouville Hotel. I have been to this hotel on many occasions for line dancing and have always found the hotel to be of a superior standard, clean, comfortable and of excellent food and when you consider that I often take a large group with me, you have to be completely satisfied"
- Travel date: Fri 12th of February 2010
AVOID THIS HOTEL UNLESS YOU WANT TO GET A BUG EVERY TIME
"Stayed here twice and both times I got a sickness bug â along with all the other guests â surely there is a hygiene issue here â health and safety should close this hotel down.
Several guests ended up in hospital with severe sickness
AVOID AVOID AVOID"
- Travel date: Mon 8th of February 2010
Good service, clean hotel
"You could be excused for dismissing the Trouville from its rather 1960's style, office block appearance and looking elsewhere, but you would be overlooking a good, established hotel. The facade is actually pre-1960's, but the interior is far from the dull style of that era.
The hotel was good on service, the food was excellent, with multiple main course choices and none of that awful pre-selection that you get at some holiday hotels.
It's location cannot be faulted, right on the sandy beach, just across the quiet prom. The pier is only 100 metres away and the town just up the rather steep alley to one side, or up one of the side roads.
There is a small lift that can become busy at certain times. Reception is manned 24 hours. The bar area is spacious and the hotel has one of the few large ballrooms on the Isle. Entertainment most, if not all, nights.
My room was large and clean and the bed comfortable. The old double glazing needs replacing as the seal has failed causing condensation between the panes. I think this is common to most rooms on the seaward facing side.
The only down sides are that the hotel does not have a car park (though I believe that may be remedied shortly), but there is limited on-street parking (beware parking meters!). It is a walk up to the High Street, although not far."
- Travel date: Sun 20th of December 2009
Excellent value for money with a consistently impressive culinary standard
"We have stayed at this hotel on numerous occasions in the past and have always been impressed not only with the helpfulness and general disposition of the staff, but also the excellent food and the fact that it does not seem to attract droves of younger clients. Being in our late 50's and early 60's respectively we find the general relaxed ambience of this hotel is totally suited to our requirements; entertainment can be a bit hit and miss but as in all things is very much down to personal taste and making the most of what is on offer for the money, you are never going to please all of the people all of the time. Totally concur with the observations made regarding car parking, very unfortunate but entirely in keeping with the majority of seaside hotels of this genre, parking is a definite, continuing and progressive problem in the summer at any popular resort so it's probably best to just bite the bullet and accept that it will only get worse; this hotel did offer limited undercover parking some years ago but regrettably that facility has now been flat-packed. Rooms are basic but very clean and everything works."
- Travel date: Mon 7th of December 2009
Excellent food and poor management
"We would stay at this hotel again for the excellent food. If you want entertainment at night, this was poor. The lady assistant manager needs to tighten up on things like repairs in room, forgetting to arrange luggage transfer from room to coach, morning calls and so forth."
- Travel date: Mon 12th of October 2009
Great for less mobile once inside hotel
"This hotel is right on the seafront. Very clean with helpful polite staff. Our room was 201 and very clean. Everything worked as it should, beds comfortable bedding clean and plentiful. Lift small but adequate for size of hotel. food good although there was an inexperienced chef on duty one day which only showed in speed of service. Entertainment not too good, suitable for elderly people. Resort good, most hotels open for non residents after dinner for entertainment. Night life good for size of resort but up a steep hill. Hotel close to pier. Plenty of shops and resteraunts (not necessary as hotel food good) Our door lock jammed and manager could not do enough for us - he had to break the lock off the door and it was replaced next day ( it fastened into a frame mounted receiver not one cut into the frame). Rooms cleaned during breakfast."
- Travel date: Sat 3rd of October 2009
Basic - bring your own fan! Staff helpful+++. great location.
"Stayed here for 4 night from 21st - 24th August 2009 with our 4 yr old + 2 yr old. Room 401 was right at the top of the hotel with 3 sets of mini stairs - no good with prams! It was baking hot and the staff explained that there was nothing they could do - we were told that many shops in Isle of Wight sell fans. I got us moved to room 204 - much breezier & cooler than 401.
The general feel of the hotel is for the older guest - all twin set/pearls and lavender eau de cologne. Nice if you want a plethora of "grandma's".
The waiter service was sombulent and lacked cheer, generally young college students who I imagine are thinking of better things than serving screaming brats and doting parents. They were compliant to every request made however - on auto pilot.
The reception team were helpful when I locked my keys in the car - beyond their call of duty. That was a major plus point of this hotel. Seafront (across the main road) location is another bonus. NO PARKING is a BIG problem. You may have to park 2 miles away and up a steep hill - lugging your baggage as you go. Lots of guests were aggrieved by the lack of local parking.
We had to circle the seafront 14 times past the hotel - thats an hours drive before we got a space on the seafront close to the hotel. Bored kids on board!
Having said that - they serve you food, try to please you best they can and are literally on the beach. - Take your self but not the kids perhaps? Great for people with no car.
Finally - the reception team will refridgerate milk for the kids and freeze your ice packs for the cool bag journey home - not to be faulted."
- Travel date: Wed 26th of August 2009