11 Traveller reviews from Holiday Watchdog
how room 202 almost ruined our holiday
"a 12 hour coach trip for a room that was smack bang next to a lift and over a boiler room. therefore at 2:00 am in the middle of the nigh tyou was delightfully woken up by the whirring of the lift gears as the lift goes down, and not to mention the constant noise of the boiler room. the room was very dated to say the least. definately not what the photos show. this will be our last shearings holiday. not good at all. the food was ok"
- Travel date: 1st August 2018
"We visited Sandown last year and loved it. This time we went with Shearings and it was our first stay at this hotel. Its a victorian mansion and modern decor would not be appropriate. The decor is a little dated but the welcome , the warmth, the service - excellent. The food on all three nights we stayed was excellent. You no sooner told your waitress/waiter what you wanted for dinner from the excellent choice and there it was on the table. Breakfast also excellent, cereals, hot porridge, fruit, toast, rolls and cooked breakfast. We were so delighted with our trip that we are going again later this month. We had a free bar from 7:30 - 10:30 pm too. Real bargain break. (Â£99)"
- Travel date: 9th February 2010
"the hotel is set in its own grounds including the car park. this drive is uphill as you are coming into the hotel grounds and the area around the hotel is also quite hilly. on entering the reception i could see the hotel was cared for. it was tidy and clean and the reception staff were very polite. me and my friend requested a twin room. what we got was a single bed and a double bed which was a lovely surprise! we had two french door type windows (there was no balcony) which opened. the view from the windows was of the hotel gardens. the food was lovely although i wasn't impressed with it on the first night. the waiters were very attentive and bent over backwards to help - i was a little worried that most of the staff were foreign - but there was no need to worry. by the second night the barman knew our order and started pouring it as he saw us coming to the bar. the hotel was a bit dated but set in beautiful grounds. the enternainment was ok with the exception of the comic - he was brilliant!!. the only problem was the hotel is close to sandown train station so every so often you could hear the trains passing. this started as early as 5 am but as i was usually awake at that time, it wasn't an issue to me. the sound was very faint. all in all i thought this ws a fabulous hotel with attentive polite staff and i would definitley visit this hotel again."
- Travel date: 12th December 2009
A most enjoyable short stay
"We have just returned from a Monday-Friday all inclusive break . We had a most enjoyable time. We found the staff very pleasant and the service very good. The food was excellent served by pleasant staff. The room was spacious and clean. The only fault I could find was the uncomfortable pillows.We found the location good as it was not far from the bus stop to go to other parts of the island. We will be very happy to stay in this hotel in the future."
- Travel date: 7th December 2009
very good hotel
"on arriving at the broadway park hotel on a shearings coach a receptionist from the hotel got on and explained the hotel to us. on getting off the bus everything was very well organized being up in your room in minutes. the food and service was very good the entertainment was superb and the drinks reasonable price a very good holiday"
- Travel date: 1st December 2009
"Booked with National holidays all inclusive for 4 nights for Â£179.00. Exceptional value.,food good,service excellent. Would not hesitate to recommend to anybody. Hotel is rather tired looking but that did not spoil the holiday............."
- Travel date: 7th November 2009
Staff great, hotel tired and shabby
"Trip was good value as half board, but the hotel is in need of a facelift. Carpets in public areas threadbare, decoration old and dated, restaurant gloomy and given a table number which is surely a thing of the past? Room clean and comfortable with a recently refitted bathroom, however over bath shower pitiful and no hot water in the mornings - plenty in the evening. Aimed at the older age group - and entertainment to be avoided at all costs. Food was only just acceptable - rubbery eggs for breakfast with a limited buffet selection. The Hotel lacks imagination, is poorly presented tho' in wonderful gardens. The staff were really pleasant and helpful which made up for some of the short fall. I would never use a Shearings Hotel again, and it seemed to be an example of a business which has not invested and is probably only just surviving. Find a small independent hotel rather than this large white elephant"
- Travel date: 6th October 2009
Service good but accommodation needs refurbishing
"This was the first time we had holidayed with Shearings - it was a mid week break, with half board deal and free ferry. The staff were pleasant and service was quick in the restaurant. The food was basic fare but there was plenty of choice. The hotel has its own car park. At the time of booking we asked for a quiet room but the hotel is near a railway track and all the trains seemed to use their horns as they went by! The main gripe was the shabby bathroom: the shower attachment didn't work properly so the water was either boiling hot or cold , and the extractor fan was broken. The room itself was a decent size but the carpets were worn and the bed was a bit springy. Don't expect any extras - there was no shower cap or complimentary biscuits, and the toilet paper was very thin. That said, we didn't spend a lot of time in the hotel and it's best used as a cheap base."
- Travel date: 8th September 2009
"Decided to have short break with my husband and friends, could'ent have chosen better, the food was excellent, the bedrooms comfortable, the entertainment suited our age group,but if you chose not to participate there was plenty of seating in three lounge bars, the outside swimming pool was a real suntrap and our friend spent an hour swimming every day, the grounds were lovely, with red squirrels and badgers, we were lucky enough to see, the staff were very attentive, and would have no hesitation recommending this hotel to others, just one downside, the price on the drinks at the bar were quite expensive, but we were only there for four days, so it was'ent to bad. The holiday overall was excellent value for money, and would definatly book this hotel again."
- Travel date: 23rd August 2009
"This was our first time on a Shearings holiday & overall we were satisfied we paid Â£266 each for 4 nights.The hotel is O K with the best bits being the service at meal times & cleanliness throughout.It is close to a railway & the first train goes past at about 5 past 6 every morning & would wake the soundest of sleepers.It is also at least 15 mins from the seafront ( especially coming back as it is quite hilly).The bar was never busy as it was quite expensive & the entertainment was O K buy not good. Overall, nothing much to complain about but also nothing to get excited about.The hotel exterior is being renovated at present but does not interfere with the guests.It 's a pity that they don't spend some money on the bathrooms as they are getting very tatty."
- Travel date: 30th June 2009
Good, but with a few niggles
"We went there for a week with Shearings, who own the hotel, I think. From the catalogue pictures, the front of the hotel, with its little garden area, looked very appealing, and the trip was offered at a good discount, making it very good value for money for a week's half board. The hotel is indeed pleasantly situated in a quiet residential area. Be aware though, that the area is quite hilly, and although the distance to the town centre/seafront isn't great, it could be tiring for anyone with walking difficulties. Most of the accomodation is behind the front of the hotel in more recent (1950's, 60's?) buildings. Our room was a reasonable size, quiet, clean, comfortable, and looking out onto trees. On the down side, there was a bath but no fixed shower in the bathroom, and the room telephone didn't work (it was fixed quickly on request). One other couple we met had no hot water in their room: they were given another room, but unfortunately this was directly over the ballroom where the evening entertainment took place, making sleep before 11.30pm rather difficult. Incidentally, I thought the entertainment varied from good to poor, but at least the Bingo enthusiasts (count me out) got their game every evening! I thought the food in the restaurant was generally good. At dinner, the Belgian Waffles dessert was one of the best I've ever tasted, but sadly the Shepherd's Pie had far more potato than shepherd! But there was a good choice, both at dinner and at the buffet style breakfast. Service was friendly and impressively quick throughout. Despite a few drawbacks, staying at the Broadway Park grows on you after a while, not least because of the friendly and helpful staff. Top tip for an Isle of Wight trip: If you're at all interested in history, make sure you visit Osbourne House. The insignts you'll get into the lives of Victoria and Albert are truly amazing."
- Travel date: 24th May 2009