10 Traveller reviews from Holiday Watchdog
Bad hotel experience
"My partner and i decided to have a romantic night away, and chose the hotel as a quick option. COST- Â£93 each Â£15 each for full breakfast ROOM-Basic and dingy, carpet was brown and had stains and chewing gum encrusted in it, bathroom ceiling was falling down and suite was stained and ugly, decor was grey and furniture was cheap and falling apart. service-poor not much service envolved outlook-outside it looks reasonable but inside the vast space was not decorated to a high standard at all. I stayed in PREMIER INNs at about half the price, they generally have larger rooms,better service and bedrooms are decorated beautifully as well as the bathrooms being quite luxurious. WOULDN'T STAY AT THE NOVETEL AGAIN!"
- Travel date: 17th October 2008
Novotel is in a wonderful location in So...
"Novotel is in a wonderful location in Southampton, in the centre great for the seafront and shops and rail/coach station. Rooms were pretty standard, clean and tidy on entrance. Staff were very friendly and always there to help when needed. Breakfast was good and got us through the morning!"
- Travel date: 10th January 2008
Great Location, Clean Room
"We stayed for two nights in a Superior room (Queen Size bed and Sofa) prior to our cruise. The hotel was easy to find and get to (we used the National Express Coach bus from Heathrow to Southampton). The hotel is about 1/2 mile from the coach station. The hotel staff gladly accommodated our request to have a taxi available for transportation to the cruise ship. This was indicative of how friendly and helpful the staff was. Check-in and check-out were a breeze. The room was clean, spacious and bright. The television is a 20" LCD flat screen display - very sharp and a welcome change to the normal large television sets that take up a lot of room on the dresser top. The bathroom was basic and clean. It had all the shampoo, soap and lotion amenities. Out in the front parking lot there is a McDonald's and TGIF restaurant. Further on is a moderate sized shopping center and about a mile away is the large West Quay shopping mall. About a mile in the other direction is the Odeon theater complex which was showing first run movies. The main train station is north about a mile away. It may be a little tricky to walk to and from with luggage because it is across a major highway and there are steps up and down a bridge if you take a direct route. The Ibis hotel is next to the Novotel at a cheaper rate but we opted to take the better furnished Novotel. We chose not to book the room with the "breakfast included" option because it did not appear to be worth it. The hotel restaurant appeared clean and tidy though we never got around to actually using it. Overall, we were extremely satisfied and would definitely book at the Novotel again."
- Travel date: 4th October 2006
A mixed review
"Stayed one night prior to boarding cruise ship. Hotel exterior somewhat drab, no hotel staff to greet you or offer to help with your luggage. Lift was extremely small, especially if carrying a large amount of luggage, (over 4 bags).A request to find the local shipping office was met with the response, "There is a phone book in your room". Room was ok, clean, small, basic furniture,no A/C . Europe was having a heat wave so glad only staying one night. Hotel restaurant was ok but appeared to be short on staff. Food was adequate. The dining room manager served us. If you are going to Southampton for an extended stay, I would skip the Novotel."
- Travel date: 8th August 2006
Nice Staff, Clean Room, Good Location
"I visited this hotel when I saw Bon Jovi at the footballl stadium (about 15 mins walk) The room are a good size (we had a deluxe double) with seperate WC and shower. They do have a gym (well a running and rowing machine) but the swimming pool is excellent. Would defo stay here again if visiting area (not to see Bon Jovi again I hope!!!)"
- Travel date: 13th June 2006
Clean and Quiet - nothing special
"The Novotel Southampton is a reasonable hotel close to the main shopping centre. It's OK for business trips and overnight stays, for getting onto cruises etc (actually very handy for the terminal). I wouldn't use it for a weekend break or something special like that though as it is a fairly boring, the food is average and it's all overpriced. Overall OK - Clean, safe, handily situated etc for an overnight stay."
- Travel date: 7th June 2006
"My wife and i booked 2 nights at Â£96 per night b&b as we wanted an early start the next day at ocean village. When we arrived early evening we were met by a number of rowdy lads coming out of the hotel lobby who had obviously been drinking there. We were a little concerned but the receptionist reassured us that there had been a darts tounament on that day in the hotel and that they would be going shortly. The room was ok, nothing wrong there. We went across the road to TGI Fridays for supper (that is the worst TGI's i've been to) and we returned for a reasonably early night 11.30pm. Finally got to sleep at about 3am due to drunken louts parading the corridors making as much noise as they could en route to their rooms. Don't know what hotels can do about this problem of inconsiderate guests. very little i suspect. Needless to say we cancelled our second night and came home."
- Travel date: 26th May 2006
Good Hotel - deserves top rating
"Yes, we agree with the other reviewers this is a very good hotel â modern, convenient location, excellent restaurant and great rooms. Following other reviewers advice we requested their superior rooms (known as âNovationâ). Our room on the third floor had a big window (view of rail & roads rather unattractive). The room was very spacious with a rather firm king size bed, settee, desk and a bar fridge. Attractively decorated in neutral colours we found it very restful. There was a separate toilet, an excellent bathroom with bath and shower cubicle. There was a wall mounted thermostat but changing it seemed to have no effect on the room temperature. We thought it was perhaps only designed for summer air cooling (conditioning). We found our room a little warm overnight. The car park at the front of the hotel was huge and free. The nearby shopping centre was excellent, very modern with all the âbigâ stores and a good supermarket for food supplies. There was a family restaurant across the hotel car park. We had dinner and breakfast at the hotel, both very good. The dinner menu was the same as the Novotel we stayed in at Manchester West. We would definitely stay in this easily located hotel again."
- Travel date: 21st May 2006
good hotel, good price
"We had an overnighter here and having read the previous comments, we went for a Novation Room. Very nice - well decorated, spacious and I loved the bathroom with the seperate shower. The swimming pool was quiet and the changing rooms very clean, a nice way to relax after travelling down on a Friday night. The hotel is walking distance from the train station, or Â£3 in a taxi - if like me, you couldn't be bothered dragging a case along! It's walking distance to the West Quay shopping mall, which is HUGE. We got a good rate by booking via the internet. All in all good for anyone travellers, overnighters, business, families."
- Travel date: 16th May 2006
Well placed, nice hotel
"Stayed here for the weekend following Valentines. I've stayed in Novotels before and always found them to be absolutely fine. Be sure to request a Novation room (their name for a superior room) as they are streets ahead of the other rooms, and well worth the extra Â£10 or so. The actual room is pretty large, with room for a small two seater sofa which looked like it coverted into a bed, and a kingsize bed. The bathroom is all new, with a separate walk in shower. The location of the hotel is right near a large shopping and leisure park, there is plenty of free parking, and the town centre is only a 15 minute walk away. When we checked in the staff were excellent. We dined in the hotel and the meal was good value and tasty. The pool is quite small and little cold, but if you treat it more as a splashpool for the sauna it's all fine. Well worth the discount rate, but probably a little overpriced at the rack rate."
- Travel date: 22nd February 2006
Novotel Southampton is also called
- Novotel Southampton Hotel
- novotel southampton
- accor southampton