Reviews summary

4
Good
( 507 reviews)
Brilliant
261
Good
146
Average
57
Poor
17
Awful
26
 

10 Traveller reviews from Holiday Watchdog

Excellent Food

4
Good
by
Reviewed Thu 27th of December 2012

"We had one of the garden rooms and were very pleased - it was spacious and the bathroom was well appointed. The room was a little dark but, as we didn't stay in it during the daytime, this hardly mattered. The hotel is probably due for a refurb before too much longer as it is getting a little shabby in parts ... however the food
was absolutely excellent. The restaurant is attractive, the staff were attentive and the beef and lamb were the tenderest we have ever tasted (and we travel to France and USA frequently). The full English
breakfast also was perfectly cooked and not dripping in fat. It is a little pricey, but overall we were very pleased with our choice and would recommend it - and Stow on the Wold is a lovely compact small town and an excellent centre for exploring the Cotswolds."

Holiday details

  • Travel date: Sun 23rd of September 2007

Lovely, cosy stay

4
Good
by
Reviewed Tue 23rd of October 2012

"We stayed at the Best Western Grapevine Hotel over a very rainy bank holiday weekend. The hotel was warm and cosy and beautiful, much like the village and the Cotwolds themselves!

The reception area had plush seating with a bar attached (though not obtrusive to the reception area). The reception staff were a bit standoffish, but not unfriendly, and to be fair to them, we did show up a bit early. They did not offer to store our luggage (though, I don't think there was space to), and let us use the private car park even though our room wasn't available.

We booked a deluxe double room which had two twin beds pushed together to make one bed (though attached so didn't fall between the mattresses!) and a canopy over the bed. There was also a pull rope with a tassle on the end, so the lights could be shut off from the bed. The room was very spacious, with a bookcase, two small lounge chairs with a round table and a desk. The bathroom had twinned sinks (a nice touch, so no need to fight over space when brushing teeth) and a bidet (nice for some, I guess). The water was quite hard, however, and this showed on the shower head which was struggling a bit with water pressure, though not a disaster. The room was clean and pretty, but probably could have used a bit of a refresher. There were also two porthole windows with stained glass grapevine motifs.

We opted to have dinner at the hotel since it was very rainy and we didn't want to get caught on country roads at night in the pouring rain. I have to say, staying in was definitely NOT a mistake. Both the meal and the surroundings (candle/fairylight lit underneath the hotel's century's old grapevine) were gorgeous. The cuisine was modern European...mainly new twists on old classics...and wonderful. The waiter and manager were attentive and pleasant without being overbearing.

The only drawback was the layout of the annexed rooms (The Rafters and The Garden Rooms); in order to reach these from reception (and go back to the reception), you had to walk through the dining room, between tables of other diners.

Overall, however, a lovely experience/stay."

Holiday details

  • Travel date: Wed 30th of May 2007

Great weekend break

5
Brilliant
by
Reviewed Sat 15th of December 2012

"Enjoyed the stay in this authentic hotel. Rooms involved ducking to avoid headaches, but lots of character. Great location and good dinner in the Conservatory Restaurant."

Holiday details

  • Travel date: Mon 26th of March 2007

Lovely but a little on the pricey side

5
Brilliant
by
Reviewed Mon 5th of November 2012

"I'm surprised by the last review since my husband and I really liked the hotel. Admittedly our room was definitely on the small side and being right at the top of the stairs (room 1) we half expected to hear people walking past our room and climbing the stairs throughout the night but fortunately we didn't hear a thing. Breakfast was good and our meal from the brasserie which we ate in the bar was lovely. The service was quite slow but we overheard that they had problems with the oven which is presumably why we were not offered dessert. The bar was very comfortable, one of the nicest looking bars in Stow."

Holiday details

  • Travel date: Sun 24th of September 2006

Tired and badly run hotel.

2
Poor
by
Reviewed Sat 15th of December 2012

"I thought it was about time i wrote a review as i use the site so much myself.
The grapevine is at best a 2 star hotel, we stayed 1 night and that was enough. we had booked a double deluxe room which was in the rear extension of the hotel, the room was very dark and had no view at all. The bathroom was tired and in some places dirty, the remote control for the t.v was held together with tape and the menu in the information pack we later discoverd to be well out of date.The double bed turned out to be two single beds pushed together with a big ridge down the middle, very romantic !
One of the windows did not have a curtain so at 6.30 i was wide awake, sound proofing was so poor i could easily hear the guy above yawning. The main dining room had one couple in it so we opted to eat in the bar, the barman 'Mark' although pleasant and cheery was much more interested in talking to his chums than attending to customers, the tapas starters were bland and overcooked, the main course similar , we waited 25 mins for our plates to be cleared and that was after asking.
The building is attractive and the receptionist was lovely apart from that i got the feeling someone had taken their eye of the ball at this hotel and at £160 bed and breakfast it should be a lot better.
Gary and Louise Procter."

Holiday details

  • Travel date: Tue 22nd of August 2006

wonderful atmosphere

5
Brilliant
by
Reviewed Fri 19th of October 2012

"We stopped here as a last minuite get away, and were very pleased with our choice. The location, service, food and accomodation was fantastic. Excellent value for money, the rooms were very well presented and the food served in the restaurant was exemplory.
Highly recommended."

Holiday details

  • Travel date: Mon 26th of June 2006

In the heart of Stow, but lacks charm

3
Average
by
Reviewed Sat 13th of October 2012

"The Grapevine Hotel is centrally located in the heart of Stow and is a perfectly adequate place to stay. But it more of a place to rest your head than a place for a romantic break, as it doesn't ooze charm or character.

A family was staying in the room above us (5 people) and we could hear them walking around and stamping late into the night/early in the morning, as well as frequently flushing toilets, so our sleep wasn't exactly restful. The laminanted flooring in our bathroom was squeaky and the toilet wasn't solidly fixed into the ground so made a pained noise every time it was sat on.

That said, the food in its tapas restaurant was outstanding and the food in its main restaurant was almost as good, while twice the price of the former. We felt the room rates were a little on the high side though (£150 per night)."

Holiday details

  • Travel date: Mon 16th of January 2006

Delightful .............................

4
Good
by
Reviewed Mon 8th of October 2012

"My husband and I stayed at the Grapevine for our wedding anniversary last weekend. The hotel was very nice, clean, very helpful staff and the food in the restaurant was fantastic. We stayed on a DBB rate and found this to ber very good value. The conservatory restaurant was delightful with a huge grapevine growing across the ceiling which at night was lite up. Our room was a standard in the rafters of the hotel and although not huge it was spotlessly clean and had everything you could wish for. Would highly recommend to anyone."

Holiday details

  • Travel date: Tue 8th of November 2005

Charming

3
Average
by
Reviewed Wed 24th of October 2012

"I chose this hotel for a birthday treat for my husband and I was hoping for a hotel with a WOW factor. Perhaps I was expecting too much from this charming hotel as it is only 3 star rating. The superior garden room was a good size, well decorated and very quiet. The bathroom however let the side down as it needed a refurbishment. To compensate for this, I would mark them above average with the supply of toiletries, face flannels, tissues etc. The breakfasts were tasty. The evening meal was part of the package and everything was home made from fresh produce and this was apparent with whatever you chose to eat. You could chose to eat in the more traditional main restaurant with the lovely vine running along the conservatory roof or in the second restaurant where they served delicious tapas and pastas. This restaurant had a more contempory feel. Sitting in the lobby on big sofas with a Baileys in front of a very convincing log effect gas fire was lovely. Overall we had a lovely stay made extra special by the excellent staff."

Holiday details

  • Travel date: Tue 1st of November 2005

Beautiful atmospheric place

4
Good
by
Reviewed Mon 5th of November 2012

"The room we stayed in was lovely, and carefully thought out, down to the small detail of the tea tray - gilded in gold to match the decor. We were unfortunate in that we were evacuated 3 times due to a fault with the fire alarm, but the staff were great, we had free drinks, and a free night of accommodation.

It is located very close to the centre of the village, and the breakfast was served at our table - not huge, but good quality. Lovely little bar, and comfortable loungy sofas by an open fire. This place is romantic, well run, clean, with a good location and a charming atmosphere. Couldn't ask for more, and would recommend."

Holiday details

  • Travel date: Tue 16th of August 2005

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