9 Traveller reviews from Holiday Watchdog
"We were in Clacton for a small family reunion, and wanted somewhere cheap and convenient - the Travelodge fitted the bill! Luxurious it was not, but it was somewhere to get a reasonable night's sleep without paying over the odds.
The building is quite new, but very impersonal. You can enter at the ground floor and go up to your room without seeing any other guests, or any staff - but then we weren't planning to spend ages enjoying the comforts of a hotel.
What could, in our view, be improved upon is the standard of service in the rooms. We had to go and ask for ours to be cleaned when we returned to it the second night - nobody had been in to clean, wash the cups or provide replacement teabags. The breakfast bag was, again, adequate but we might have been better repairing to a nearby cafe!
Having read other reviews we were worried about the security of the car in the (expensive) car park across the road - and as the machines weren't accepting cards we had to pay extra for the privilege of parking by mobile phone - but we had no problem. Our room was at the front, and suffered from some noise, but that was preferable to our companions' room at the back, which was several degress colder than ours!
If you need somewhere cheap and cheerful to stay near the centre of Clacton, this is ideal. If you want comfort, luxury and a memorable stay then look elsewhere!"
- Travel date: Mon 20th of September 2010
"Stayed for 3 nights in September, good location (7 mins walk from the station and easy to find). Hotel staff very friendly, nice clean towels when required and very close to the town centre and beach/pier. Regarding an earlier post about gangs of youths, they are just kids messing about on their skateboards, I walked past them several times and not a problem. There is the odd drunk here or there but where is there not? Overall I liked Clacton, a few bars close by aand a choice of restaurants. I would return."
- Travel date: Fri 17th of September 2010
Good value with friendly service
"My wife and I stayed for 3 nights, our second visit to this travel lodge. It is centrally located but the street is generally quiet. Check in service was very friendly and efficient. In fact all the staff we encountered were similarly friendly. Our family room was spacious, clean and sufficiently equipped for our short stay.
Clacton on sea has seen better days and apart from eating at Prezzo on the sea front each evening, we used the hotel as a base to visit other resorts such as Frinton on sea and Brightlingsea.
We took breakfast at Cherie's cafe, just a couple of doors away, now under new management and well worth a visit. Friendly service, open at 8.30am and serves a variety of cooked meals throughout the day.
There is a car park opposite and plenty of free on-street parking just around the corner."
- Travel date: Mon 16th of August 2010
Great Location, Good Value
"Stayed at this Travelodge as we were going to a party in the town, it was in an ideal location away from bars and nightclubs so a good nights sleep was had, room was clean and tidy with no problems, would recommend to anyone staying in the Clacton, also book well in advance and a cheap deal can be had."
- Travel date: Wed 11th of August 2010
You Get What You Pay For...
"You know when you book a Travelodge for Â£19 a night, then you're not going to get luxury. And this hotel is far from luxurious. Tucked away behind the town centre, and overlooked by the Clacton Gazette offices, this new hotel is ideally situated just a 5 minute walk from the seafront. Parking is in a Pay & Display car park opposite the hotel (Jackson St Car Park) and is Â£8 for 24 hours.
Our 2nd Floor even-numbered room offered us a view of the Domino's Pizza car park and not much else. The room was basic, with limited storage space, and a distinct lack of plug sockets (why put the mirror so far from the plug socket? This led to a very interesting "blind" air straightening experience...). The room was reasonably clean when we arrived , although when we returned the next day after "room service" we discovered that all they had done was make the bed - our mugs were where we left them in the morning and had not been washed or replaced, the bathroom area had not been touched, and the bin had not been emptied.
Aside from the hotel, please be aware that Clacton has a very serious Anti Social Behaviour problem. There were large gangs of youths hanging around the town centre on the Friday night, so much so that we, a married couple in our 30s felt intimidated. The next day, we discovered that windows had been smashed in a restaurant close to the sea-front, and my husband's car had been damaged. We were so concerned that we cut short our 2 night visit and left Clacton barely 24 hours after we had arrived.
The Travelodge was as you would expect, and I would certainly return to others in the chain as they are ideal for a cheap getaway, but I certainly would not return to this area."
- Travel date: Mon 19th of April 2010
Ok for a short stay
"Arrived mid-afternoon on Sunday and quickly checked in by friendly receptionist. Hotel only about 9 months old so everything still fairly newish. Room overlooked the main road and you could hear traffic but not overly noisy. If you've been to a Travelodge you'll know exactly what you are getting in the room, this was no different. If you want to go to Clacton and need 2/3 nights accomodation, the Travelodge is economic and clean. Only drawback is Â£8 a day for parking in the NCP opposite."
- Travel date: Fri 26th of March 2010
Had to be Moved to a Different Hotel...
"We booked a room for two nights in Clacton's Travelodge for a wedding over a weekend in January. After a long journey getting there, we walked into the hotel just before 9pm to find the fire alarm going off and the lifts out of order. The very kind receptionist explained that she couldn't switch it off but was waiting for someone to come and do this for her, and checked us in. We got to our very small, dark room to find rips and holes in the duvet and marks all over the wall. When we went to refresh ourselves in the bathroom so we could go out into Clacton and meet up with friends for the pre-wedding gathering, we found that there was no water coming out of the taps or the shower.
We went downstairs to the reception to ask to be moved to a different room - only to find the receptionist missing. After buzzing her pager and waiting for over 10 minutes, she finally turned up to tell us that she was well aware of the problem and that it was through out the whole hotel! This was not mentioned during check in. She informed us that the water would be back on within the hour as someone was coming to fix the issue.
We left for Clacton, returning to the hotel an hour and a half later, only to be told that there was still no not water. They were offering rooms to guests with facilities they were not able to provide. We had a wedding to go to the next morning and not being able to shower was not an option. We asked to be moved to a different hotel only to be told that the water would be back on in the morning - which we did not have much faith in. Eventually gone 11pm, they very reluctantly agreed to move us into the Comfort Inn round the corner.
The Comfort Inn is definitely a better deal. Situated on the sea front with breakfast included, the manager escorted us to our room and even offered to carry our bags. The staff were very friendly and accommodating, and most importantlyâ¦. It had running water! We would definitely recommend this hotel over the Travelodge."
- Travel date: Fri 5th of February 2010
Tiny rooms, suffocatingly hot, noisy outside
"We too stayed on the Opening night of this new Travelodge- dirt cheap. But oh dear, it was boiling hot, we were on the front road (Jackson road). Noisy people outside till early hours. Indoors- tiny twin room, smallest I've ever stayed in in a Travelodge. Shower only - I like baths. Such a hot night- room smelled of plastic & paint- ugh- and windows only open a couple of inches...
A new black-out blind, not big enough to keep out light- but when this was pulled up, we were in direct view of the newspaper office block staff over the road. Not very private!
But good location, fantastic new TV, 5 mins from sea (can't see it though!) and lovely reception staff."
- Travel date: Thu 3rd of September 2009
Good value stay
"Have just returned from a two night stay at this brand new Travelodge. The location is excellent, just a few roads back from the seafront and very close to the main shopping area. There is a small cafe down the road that does breakfast ( though we didn't try it) and a Domino Pizza and small convenience store virtually next door.
You go into the Travelodge at street level and there are 3 large lifts to take you up to reception on the first floor or on further to your room. We were on the third floor. The reception staff were friendly and helpful and check in was quick and efficient.
We had a large double room with a very comfortable bed. The shower was very good but the washbasin was tiny (cloakroom size) which meant you couldn't get the kettle under the tap to fill it.
They are still building some flats next door which means the area at the back is a bit of a building-site . However they seem to be fitting the inside and we were not disturbed by noise at all. I would imagine that there may be parking at the back once the building work is finished. There is a NCP car park across the road which costs Â£8 to park for 24 hours. There is a pull-in in front of the lodge where you can off-load your luggage. I would then advise you to drive out and find some on-street parking!
We enjoyed our stay and would use this Travelodge if we were in the area again."
- Travel date: Thu 13th of August 2009