Reviews summary

3
Average
( 19 reviews)
Brilliant
7
Good
2
Average
6
Poor
2
Awful
2
  • 5 room
  • 4 pool
  • 5 beach
  • 4.5 service
  • 4.5 value
  • 5 food
  • 5 cleanliness
  • 4.5 location
 

19 Traveller reviews from Holiday Watchdog

Will certainly return

5
Brilliant
by
Reviewed Thu 6th of August 2015

"We really enjoyed our stay at Rye Lodge it was very relaxing a lovely hotel in a good location. The pool although small was a lovely addition. The room we stayed in No 2 was also very nice, well equipped and very spacious. All the staff we encountered were very friendly and extremely helpful. We will certainly be returning and will be recommending this hotel to our friends.
Thank you Rye Lodge"

Holiday details

  • Travel date: Mon 3rd of August 2015

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Fantastic WE

5
Brilliant
by
Reviewed Tue 23rd of June 2015

"Great Hotel – Would certainly recommend it :) We had a lovely weekend break at Rye Lodge. The staff were welcoming, friendly and attentive. The whole place was really nice and our room was comfortable with a very nice view. Will be back for sure!"

Holiday details

  • Travel date: Tue 23rd of June 2015

Rating breakdown

  • 4 Location
  • 5 Room
  • 4 Service
  • 4 Value
  • 5 Food
  • 5 Cleanliness

A Delightful Surprise

5
Brilliant
by
Reviewed Sun 10th of February 2013

"We arrived in Rye in the dark, two lost souls who pulled up in front of this hotel and had the cheek to go in and ask for directions to a B&B we had seen in our not so trusty guidebook.

The kind lady working the desk was more than tolerant with us and offered us the directions (which were quite complicated considering there are almost no street lamps in this town... not that we minded) but also offered to show us a room she had available and she'd give it to us at the same price as the B&B. The "Champagne Room" was ours the minute we saw it... plenty of room, sparkling clean and warm, lovely amenities, a huge bathroom and well appointed.

We decided to take advantage of the later dinner sitting and enjoyed pre-dinner drinks in the salon, served by the charming owner Mr. de Courcy who chatted with us and the other couple we'd be sharing the dining room with.

Our dinner was perfect, from the main course to dessert and the selection of wines were excellent. We thoroughly enjoyed our choice of an English white which came recommended and didn't fall short.

An excellent night sleep in our lovely room followed and a friendly knock at the door in the morning let us know that breakfast would still be available to us even though we'd slept so late (a wonderfully personal touch from thoughtful staff... thank you)

Breakfast was delicious, particularly the sausages which were fresh and very tasty. The staff were excellent considering it was mid-morning... thank you again for letting us enjoy our breakfast... it would have been a shame to rush.

Our initial plan was to wander around Rye for an hour or so and then continue with our journey west but Rye captured us and we thoroughly enjoyed our wanderings through this charming, ancient town.

We are looking forward to a return visit and will definitely stay at the Rye Lodge Hotel when we do. In the meantime, please Mr. de Courcy and staff, please continue the excellent level of service. It was a true delight to meet you all and stay in your lovely establishment.

THANK YOU FOR A WONDERFUL STAY.

Sarah and Brian"

Holiday details

  • Travel date: Tue 10th of February 2009

Had a great stay - Would certainly recommend

5
Brilliant
by
Reviewed Sat 9th of February 2013

"Had a really nice stay. Staff were excellent and could not have been more helpful from the moment i pulled my car up to the moment i checked out. The hotel has a private car park at the rear which is free for guests to use. This was a real bonus as parking is a major problem in Rye because of its narrow streets and i didn’t fancy having to get up at 8am to move the car. The room (i booked a deluxe) was very nice and well decorated with large bay windows opening out onto a decked balcony which i imagine would be nice in the summer. Bathroom had all the nice extra touches you would expect in a good larger hotel such as bathrobe, slippers and nice soaps, shampoos and shower gels. Because of the bad weather we decided to have dinner at the hotel and booked a table in the restaurant. We ate off the fixed course menu and the food was good. The hotel has a really great wine list which must have had close to 200 wines listed and all reasonably priced compared to some hotels I’ve stayed at! For breakfast we decided to have it delivered to the room. There was no extra charge for room service which i liked. The breakfast was very nice, was on time, and had everything that i had ordered. To sum up: We really enjoyed our stay and the service was excellent."

Holiday details

  • Travel date: Sun 25th of January 2009

A Delightful Hotel

5
Brilliant
by
Reviewed Thu 7th of February 2013

"What a charming and delightful hotel,the room was lovely and the attention to detail in the rooms and throughout the hotel is absolutely wonderful.
Nothing was to much trouble and the staff throughout the hotel were very polite and accomodating.
The food was excellent and very tasty you could not fault in any way.
We will certainly be going back for another stay."

Holiday details

  • Travel date: Sun 14th of December 2008

Over priced and very out of date

2
Poor
by
Reviewed Mon 4th of February 2013

"Stayed at this hotel for a weekend, the staff were polite and accommodating but the hotel is really only for people over the age of 70. The rooms and food were very overpriced and as for the wine list, their mark up was just ripping people off. £45 for a bottle that I drink regularly at £8.95 is just not on. On my trip around Rye I noticed many other hotels and B&B's that I would have rather stayed in and wished I had."

Holiday details

  • Travel date: Mon 27th of October 2008

lovely hotel

4
Good
by
Reviewed Wed 30th of January 2013

"I stayed at Rye Lodge for 1 night with a couple of girlfriends. We absolutely loved Rye. I thought the hotel was overpriced and in need of updating. However, it's in a lovely spot and a 1 minute walk to the high street. The room was clean/ spacious and had a balcony (overlooked the car park, but had a nice view beyond that). The staff were helpful and really friendly. We didn't eat dinner at the hotel (lots of choice for places to eat, had a lovely meal in a steak and seafood restaurant about 5 mins walk from the hotel) however, the breakfast was very good. I would stay at the hotel again based on the location and great service."

Holiday details

  • Travel date: Mon 29th of September 2008

Overpriced B&B

3
Average
by
Reviewed Sat 2nd of February 2013

"I suspect the hotel inspectors only see the deluxe rooms to give it good reviews. Our standard room no. 15, Muscadet, was minute, with a shower hardly big enough to turn round in, portable TV and a view over the carpark. At £110 per night (discount rate supposedly) we thought it was very overpriced. The "leisure centre" is in the basement and the pool is very small and heavily chlorinated. The aroma therapy booth was broken when we stayed and the treadmill sounded as if it was about to break too.
We did not eat dinner in the restaurant but breakfast was ok tho the tables are small and close together.
Overall I thought this hotel is pretentious and expensive for what it is which is basically an upmarket bed and breakfast and we won't be going back. It was noticeable that we appeared to be the only guests under 70."

Holiday details

  • Travel date: Sat 19th of July 2008

Better than expected!

3
Average
by
Reviewed Mon 14th of January 2013

"We were a bit apprehensive after reading the reviews. There were six of us as a surprise for a friend. On arrival we were met by a receptionist who would have looked better placed in a dentist!. She managed to confuse us totally as one of our party was in the room adjacent to the car park but she made it sound as if it was a dungeon and every time they went back to the room it was through the car park - this was not the case! The hotel was chintzy but bearable. Our room was fine, very cold but wacked the heating up and it was lovely. We enjoyed the pool, and the sauna,. The jacuzzi was very cold and we couldnt get the steam cabinet to work but our friend nearly took of in it! The location was superb and we had a lovely breakfast with very attentive staff. Loved the resident cat! Would recommend it."

Holiday details

  • Travel date: Tue 4th of March 2008

A mixed bag

3
Average
by
Reviewed Fri 21st of December 2012

"We had a better experience than some previous reviewers - but this hotel is something of a mixed bag. On the plus side, the room was bigger than expected (an intermediate grade room) and a lot of thought had gone into the bits and pieces provided free - bath robe, slippers, good range and quality of toiletaries, bottled water and a current Radio Times. There were two reasonably comfortable chairs (so often only one) but nowhere to work if you wanted that ( we didn't). The decoration of both the room and the hotel generally was somewhat faded and rather a mish mash of styles. The pool was out of order, which may have been a big problem for some, but did not bother us. No problem with the service provided by the staff at check in/out and at breakfast, which was good. The barman had no inhibitions in expressing his very little Englander opinions - but these did seem to match those of the quests he was taling to! So overall not bad for a three star, but expensive for what you get unless you take advantage of all the facilities - if they are working."

Holiday details

  • Travel date: Sat 11th of August 2007

Back from the brink of disaster

3
Average
by
Reviewed Sat 1st of December 2012

"My husband and I stayed here for two nights. We were made to feel welcome on arrival, but when we got to our room, the mattress was saggy, and had a brown stain running right the way through it. I reported this, and got short shrift. We went to use the pool, but it was freezing, the spa bath was lukewarm, and the light in the sauna had blown, so we immediately got changed. We again reported things, and the receptionist's reply was so rude she reduced me to tears, and wouldn't do anything to help, even though we offered to change the sauna bulb, help them switch the mattress with another, etc, ourselves.

We were about to leave, but then the acting manager found us another, clean, room, with a good mattress, and said they would try to rectify everything else. From feeling unwelcome and very upset by our initial treatment and how the facilities were, we were impressed at how well things were turned around for us. Perhaps it is when problems crop up that you can really assess how good a hotel is, and in spite of what happened initially, when the owners and management got involved, things changed completely - the person who had been so negative apologised generously and sincerely, and we really enjoyed the rest of our stay, and would definitely go back. There is a pink and floral theme to the hotel, and the food, while decent, is quite traditional, but I would say that the Rye Lodge should be taken for what it is - a traditional, family-run, three-star hotel - and if people want to chuck out the chintz and eat more adventurously, perhaps a boutique hotel at double the price would be more their scene. In our experience, the owners and management really did their best to sort things out for us, and brought our experience back from the brink of disaster to turn our stay into a success."

Holiday details

  • Travel date: Fri 25th of May 2007

Slightly Dated but ok

3
Average
by
Reviewed Thu 13th of December 2012

"I spent one night here with a friend over Easter. It is true this place is completely pink and decorated in a very dated Faux-French kind of way, but it's alright if you're just looking for somewhere comfortable to stay for the night. We came to see Rye itself and were
very impressed with how beautiful this little town is. As for the hotel, the staff were friendly, but the breakfast wasn't that impressive, in fact it wasn't that good at all. I'd recommend coffee & a croissant at "The Apothecary" cafe instead, which is just around the corner on the High St. For a nice 3 course dinner try "The Flushing Inn" on Market Place for excellent dining and service in a beautifully preserved building.

Although I have no complaints about this place, I would try to stay somewhere else next time."

Holiday details

  • Travel date: Tue 10th of April 2007

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