Reviews summary

4
Good
( 367 reviews)
Brilliant
108
Good
162
Average
58
Poor
19
Awful
20
 

4 Traveller reviews from Holiday Watchdog

Great people, nice hotel

4
Good
by
Reviewed Sat 10th of November 2012

"We have just stayed at the Mayfair for a family party, and can only say that the experience was surprisingly good.
The bedrooms we booked were all clean, and comfortable, with nothing negative at all.
Location of the hotel is 5 minutes walk from the seafront, and 1 minutes walk from loads of food/drink options, should you feel the need!
Perhaps the best thing about the Mayfair are the staff, who are easily some of the most helpful people I have ever experienced, in fact far better than most 4/5 star places we stay at!

All in all, a great time was had by all..................thanks."

Holiday details

  • Travel date: Mon 2nd of February 2009

we were a party of 10, mixed couples and...

5
Brilliant
by
Reviewed Wed 11th of June 2008

"we were a party of 10, mixed couples and we also had our car stolen but not on site at the hotel but in poole whilst dining. Our 'driver' drank too much so we left our locked car in the car park. However when we returned yes you guessed it had been stolen. The staff at the mayfair were very helpful and the manager even booked a hire car on our behalf. The hotel itself is spacious and very clean and the staff will bend over backwards for any request you have as we found when we cheekily asked for an iron and board to be sent up with a platter of tea and sandwiches, all which were done within 10 minutes. The food was fantastic for the price 5* quality! Are booking to go back asap"

Holiday details

  • Travel date: Wed 11th of June 2008

Booked this hotel back in January 06 for...

1
Awful
by
Reviewed Fri 8th of June 2007

"Booked this hotel back in January 06 for a party of 12, when we arrived we were greeted with a blanket of cigarette smoke as the receptionist seemed to be chain smoking.

After we entered our room found that it was very grimy and the ceiling seemed to be stained yellow and maintenance seemed to be of very low priority.
Service in the bar area was non existent as one woman seemed to be carrying out all the duties.
Evening meal was ok but all in all very basic.

Now here's the clincher, while we were having our meal all of our party was robbed from there rooms' including us, also other occupant's were also affected i.e. one gentleman had his car stolen, the strange thing was all the affected room's were opened and then locked again with a master key which seemed very suspect and the staff became very uncooperative even after the police were called, needless to say that we did not pay the bill, small change really when we alone lost over 300 pounds.
"

Holiday details

  • Travel date: Fri 8th of June 2007

Sunday Lunch

4
Good
by
Reviewed Sat 10th of November 2012

"A last minute choice for Sunday Lunch.Friendly staff, you'll love Helen the bubbly Glaswegian. Good value(£9.95) for 4 courses with choices.Thoroughly enjoyable and relaxing!"

Holiday details

  • Travel date: Sat 11th of October 2003

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The Mayfair Hotel - Oceana Collection is also called

  • Mayfair Hotel Bournemouth

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