14 Traveller reviews from Holiday Watchdog
what a dump
"Lifts out of order and not being fixed in the forseeable future,steps to hotel no ramp, food just about eatable, i paid Â£451 in total for this hotel for 8 days, and it was not worth Â£50,very small shower, bed was old and matress uncomfortable, decoration of all the hotel needed, close the place and get it sorted or stop taking peoples money and tell them the truth, the only good thing about this hotel is the staff, they were brill, I felt sorry for them, they were in the firing line. "
- Travel date: 5th September 2012
"We had an all-inclusive break at the Esplanade, and it was one of the best holidays we've had in our lifetime, admittedly the rooms are a little small but what the heck!; they're only to sleep in! Management and staff we found great; nothing was too much trouble and the food and entertainment were superb. Suprised to read the previous review, but why take teenagers with them on holiday, of course they'd find everything "Rubbish", don't they realise Shearings are generally for the over 50's? And how can a sea-view be "rubbish"? You can either see the sea or you can't. Maybe they should try Butlins next time. All in all, a great holiday which I wouldn't hesitate to recommend"
- Travel date: 4th January 2010
worst hotel ever
"the hotel was rubbish. the room was ant infested with ants crawling everywhere. the bath room was the size of a cupboard with a tiny toilet and it was a squeeze in the shower. the view was of the back car park. the choice of dinner was limited. the entertainment was rubbish. the view of the sea is rubbish. in general the whole place is rubbish and good at making they residents have a horrible time."
- Travel date: 29th December 2009
"This year there was only fiveteen of us as the youngest brother has gone to Australia to live. The rooms were very good ,maid sevice excellent,room 218 only had a very small bathroom and sink made life difficult when useing,room 226 was tatty needs looking at.but overall very good.On our first night the meal left a lot to be desired but this then changed from then on the food was excellent,if you required more you only had to ask.Sevice throught out was 100%++evening entertainment very good indeed"
- Travel date: 17th November 2009
"My wife and I booked a last minute [booked Wednesday,travelled Saturday!]with Shearings.The price was good but we had no high expections.There were also some uncomplimentary reviews.We had asked for a double bed and a bath which we got.The room was nicely furnished,clean and well equipped,with T.V. kettle,hair drier and clock radio.The bed was comfortable.The room was quite large as was the bathroom although I heard some en-suites were small.Most Shearings hotels could use a lick of paint but we don`t go for the decor!The staff,mostly local,were very friendly and efficient. Food was good,serving a little slow.Entertainment was very good with visiting cabaret artistes of a high standard and a great compere,Lee,who did something for everyone.He is very talented,both musically and comedy -wise,his impression of Mr Bean should not be missed!There is a decent dance floor,we love dancing!All in all a great,value for money holiday.The coaches broke down twice causing problems but that`s another story!"
- Travel date: 19th October 2009
dont believe all you read
"My spouse and I took my two senior sisters for 5 days, the rooms were clean, a bit small but heck they are only to sleep in and the view was excellent The food was good, staff great and entertainment better than our cruise. If I had any complaints it would be that the waiters were slow as they did not appear to have enough staff and certainly no supervision."
- Travel date: 18th August 2009
Staff lovely but would not recommend the hotel
"We travelled with Shearings and while we couldn't fault the staff or coach drivers the rooms at the hotel were not the best especially the 'bathroom' well more like a cupboard and left a lot to be desired, the food wasn't that bad but I have had better not a great deal of choice. The hotel in general was very tired looking and in need of refurbishment. The staff were very helpful and pleasant but apart from them I would not recommend this hotel."
- Travel date: 9th August 2009
Disappointed, in need of renovation
"This hotel is desperately in need of refurbishment, both inside and out. Food OK however service in dining room slow, not enough staff. Ensuite in bedroom very small. On a plus side the resident entertainment was very good."
- Travel date: 25th July 2009
"Having read the reviews we went to the Esplanade with no expectations whatsoever. The situation of the Hotel was ideal with spectacular views and a pretty garden area in which to sit. The Hotel entrance is not suitable for infirm people, however, despite Shearings advising people of this there were still a number of elderly/infirm people struggling up and down the steps with walking sticks and other walking aids. The Hotel was typical of its time, old and rambling. However, the general level of cleanliness was good, our room was approx 4m x 3m, with a comfortable bed and a good size bathroom, with a bath. There was a tea/coffee tray and a clock radio and TV with 5 stations. All the staff were helpful, friendly and efficient. The food was varied, well cooked and tasty with something to suit all tastes. There was a nightly entertainment programme and all the acts were very professional. This holiday, which included 2 and a half days excursions was extremely good value for money and we would not hesitate to return to the Eslanade."
- Travel date: 23rd June 2009
Not as bad as people make out
"We travelled down with Shearings to what was expected after reading the last two reviews but were very satisfied at what we found, yes the outside of the hotel does need renovating and a lick of paint but inside was clean tidy and fairly well in good nick apart from one or two places that needs attention. Our bedroom which was overlooking the sea was clean and acceptable decoration wise, the staff who were mostly from local areas and not foreigners were very helpful and accommodating, it's nice to see Shearings using local people, the meals were excellent and food plenty full and the service very good, the entertainment that we watched was good especially the comedian come ventriloquist, of course there was the inevitable bingo and quizzes, but we gave them a miss. The coach trips out were very enjoyable with our driver Denis being very informative of every where we travelled, all be it he did get us confused some what but all in all he was a great guy and a big asset for the Shearings company,apart from the the weather not being very good as we only had three good sunny days out of eight the holiday was excellent, I cant under stand the last two reviews as you gets what you pay for and being it's only a two star Hotel and we had seven nights there, for the price we paid it was very good ( apart from the bar prices )"
- Travel date: 16th June 2009
In urgent need of redecoration
"The Esplanade Hotel looks if has not redecorated inside or out for 30 plus years. Our room was a reasonable size but was rather dirty. The bathroom was microscopic with the smallest hand basin I have ever seen. The food was above what we expected with a choice of 4 starters and main courses. A full English cooked breakfast. waiter service. If you wanted a drink with your meal the pace of the wine waitress made a snail look fast. entertainment 5 nights a weeks which was usually Bingo, followed by a Quiz then a live singer. For the price we paid it was good value and the hotel was in a central position. Shame about the state of decoration in the hotel."
- Travel date: 19th May 2009
Hotel is falling into decay
"Our 4 night break at the Esplanade Hotel fell into 2 catagories. Firstly the hotel itself. From the exterior it was horrible with paint peeling off. Our small room had not been decorated for about 20 years. It had a 1970's feel about it. The wallpaper again had started to peel and the paintwork had turned fro white to a shade of yellow. The bathroom which consisted of a shower, the smallest hand basin imaginable and toilet was tiny. With the toilet being in such close proximity to everything else it was unhygenic. The room was cleaned but not very well, there was still dust visible agter cleaning.Tea and coffee supplies were replenished daily. The lift was probably the original from when the hotel was built in the early 1900's and it left one wondering whether it would reach its destination. On the plus side the staff were very friendly and efficient with the exception of the bar service which was slow and surly. The food was a good quality albeit the portions were small and if you asked for any more we were told in no uncertain terms "No". The meals were waiter service. The entertainment in the evenings was bingo, followed by a quiz and the a cabaret of sorts. Having been critical we did not think it was expensive and was reasonable value."
- Travel date: 15th May 2009
Top traveller tips for Bay Esplanade Hotel
"Cockington village and Dartmouth with cruise are both lovely venues."
"Fantastic area, flat promenade, very scenic, fabulous views, clean sea and beach."
"An old fashioned British seaside resort"
Bay Esplanade Hotel is also called
- Esplanade Hotel
- esplanade hotel paignton