Bay Dilkhusa Grand Hotel

Wilder Road, Ilfracombe EX34 9AH England

Overview

Ratings summary

Brilliant
187
Good
308
Average
156
Poor
46
Awful
31

Rating by feature

  • 1 room
  • 4 service
  • 3 food
  • 1 cleanliness
  • 4 location
 

10 Traveller reviews from Holiday Watchdog

Nice Hotel, Terrible entertainment

3
Average
by

"This Hotel is about 100 years old, it is a nice hotel, good food, food not messed about with much. Bedroom's OK, but when it was windy the windows rattled, this was in every room, listening to the people on the coach. The main problem of this Hotel is the entertainment, the compare had a speeech problem, 33 became fwirty free. That was the funniest thing over the weekend. He couldn't sing, He couldn't tell jokes and he couldn't call bingo. On Friday night there was a good female singer on. It became a good night after the compare had gone off. saturday night it was the compare alone all night, thank god the drinks were free. Sunday night the bloke singing was terrible, we went to watch the TV. It was a long journey from Stretton, 7 hours with an hour stop. This holiday was a shearings all inclusive weekend."

Holiday details

  • Travel date: Sat 19th of December 2009

value for money

4
Good
by

"Have just returned from the Dilkusa Grand Hotel and we were very pleased with our trip in spite of the horrible weather. We travelled with Shearings on an all inclusive break. All the staff were very cheerful and helpful particularly in the dining room where all the waiters were very efficient. The entertainment at night was first class especially Samantha James who was very versatile running the quiz ,the bingo then singing [very well] and acting as DJ until midnight. The food was plentiful and the all inclusive bar ran very smoothly with no-one abusing the free drinks. The bedrooms could maybe do with an update but they were very clean with comfy beds and clean towels each day. All in all a very pleasant few days but next time we will go in the summer."

Holiday details

  • Travel date: Wed 25th of November 2009

Good Hotel

4
Good
by

"This hotel is nowhere near as tired as some Shearings Hotels. It is clean and the staff excellent. The reception, ballroom/bar and dining room and clean and modern. Ok the lift has a sliding metal gate, but most important, it works. The food is all right and hot. Our bedroom had a badly fitted shower tray. Looked like a Friday afternoon job. I did point this out to management. If you find something wrong, tell them and they will sort it. Do not wait and moan in a review. Has a seated area outside at the front where one can smoke. A pity it is not vcovered in someway as the seats get wet and can not be used. A person pointed this out to them. The room floors are a rabbit warren of corridors, fire doors and stairs. For an old hotel this is all right and well run. One of the better Shearings we have stayed in."

Holiday details

  • Travel date: Sat 7th of November 2009

A very good holiday.

3
Average
by

"Our driver was Andy he made all the time spent on the coach enjoyable & interesting. The hotel is tierd and needs a reburb. The staff were excellent and always ready to help. Mike the compare was brilliant he endevoured to make everybody happy which 99.9% of the time he did. The entertainment was excellent and got better as the week went on. The included trips were very good and the optional trips value for money. The food was basic but edible and several choices were offered there was no need for anyone to go hungary. The all inclusive bar worked really well. We will be travelling with Shearings again. Mr & Mrs Hyde."

Holiday details

  • Travel date: Wed 21st of October 2009

All the thwees - thwirty thwee!

3
Average
by

"Here's is my review of the Dikhusa Grand Hotel after just returning from a long weekend there. It is based on a 3 night all inclusive break costing £140.00 per person. Like most Shearings holidays, they are predominantly attended by the more senior holiday maker, so being someone a little younger in years I have taken this into account and have reported accordingly.

LOCATION: Situated opposite the park and newly designed theatre the Dilkhusa is in a reasonably nice spot and offers a decent view. It is a 15-20 min stroll down to the harbour with plenty of tea rooms, shops, cafes and restaurants along the way. Although the walk to the harbour is pretty flat, Ilfracombe generally is rather hilly, so to explore the town fully and appreciate the cliff top walks you would need to be in pretty good shape!

HOTEL: I was pleasantly surprised pulling up outside the hotel entrance and seeing all the hanging baskets and flowers, as more expensive hotels we had passed along the way had looked positively dreary from outside. Reception was warm and welcoming and lead into the concert hall and bar area. A small flight of stairs (with chair lift) led to a large comfortable lounge (with plasma tv) which in turn led to the dinning area which was perfectly adequate.

ACCOMMODATION: Although the downstairs appears to have had some effort spent on it recently , the rooms upstairs (with exception to the refitted bathrooms) left me feeling slightly depressed. Most rooms seemed of similar standard and although clean gave you the feeling that you were stepping back in time and into a black and white Alfred Hitchcock thriller. I am sure Sheerings mean to address this matter in the near future but until they do.....I am afraid we are stuck with hard beds and a mish mash of dark 1970's style furniture. come on Sheerings ... brighten the rooms up.... you miserable buggers!

FOOD AND DRINK: For a £140pp the food was never going to be alacarte. But it was of reasonable standard and choice. We were allocated our own table for our duration and was efficiently waited on by the staff. With regards to your all inclusive drink, it seemed you could have pretty much what you wanted. Lager was only Fosters but they did look like they kept a decent pint of John Smiths for the gents. There was a wide range of spirits available, although some of the alcoholic proofs were slightly questionable :)

ENTERTAINMENT: What can be said about the resident cabaret act Mike Terry (or as he might pronounce it Mike Tewwy) which hasn't already been said? I would have paid £140 lone just to have seen him call the bingo numbers. All the Thwees - Thwirty Thwee is one of the funniest things I have ever heard, it's actually up there with Tony Angelino (the singing dustman from Only Fools and horses) singing Crying.....or indeed Cwying! He doesn't actually incorporate his pwonounciationism into his act.....but by jolly he should. The thought of him belting out "The gween gween gwass of home" is priceless!
Joking aside, Mike seems to work very hard at entertaining the guests and seems very much appreciated by them. Congwatulations on a job well done!

OVERVIEW: By all accounts, Guests seem to return to the Dikhusa Hotel on a regular basis. This obviously means that they believe they are getting good value for money ....which I think when all is said and done.....they probably are!

hope this helps :)"

Holiday details

  • Travel date: Tue 6th of October 2009

Get what you pay for

3
Average
by

"this hotel is typical of Shearing Hotels, cheap and cheerful. it is dated but certainly looks as though they have made some attempt to improve facilities. bedrooms clean bathroom shower ok, though shower door leaked, staff sorted this as soon as I reported it.
Entertainment was typical for Shearings the main host was full of himself but nothing new there for an 'entertainer' he did seem a little ' in your face' but some of the audience absolutely loved him.
The position of the hotel was very central to the shops, Theatre and harbour. we would definitely go there again."

Holiday details

  • Travel date: Thu 27th of August 2009

Pleased with what we paid.

3
Average
by

"Myself and my husband stayed at the Dilkhusa Hotel as part of a Shearings coach holiday to Ifracombe. This was the first time we had done this type of holiday and were quite open in our expectations.
We booked the hotel as a late deal through the Shearings website and paid around half of the brochure price (hence the title of the review) - if we had paid the full price I think we may have been a little disappointed because of the quality of the hotel furnishings and building upkeep.
The original hotel building is nearly 100 years old and you can see that by the architecture of the building.
The reception area was big and very tidy with stairs either side and one lift.
Our room was on the first floor above the dining room and was quite spacious, having a separate shower room, tea and coffee facilities, a tv and two chairs. The bathroom had recently been refurbished with a good shower but overall the room was quite tired looking and a little bit grubby.
Our option was all inclusive which meant breakfast, lunch pack (packet of biscuits or crisps, fruit and a drink) and dinner. The food at dinner time was reasonable with a good choice on the menu but the service was second to none - possibly sometimes a little too quick!
All inclusive also meant a free bar from 6.30 - 11.00 which was appreciated and we took advantage of this every evening. The entertainment provided by the hotel was excellent and Mike Terri, the entertainment manager did a really good job. Every night there was a quiz, bingo and an act of some sort or another, whether it was Mike doing stand-up or a music show or an invited act which included singing, live music, or comedy.

We thoroughly enjoyed our stay at the Dilkhusa and although the hotel could do with an update in the furnishings we would recommend this hotel to others - a good all round 2 * hotel."

Holiday details

  • Travel date: Fri 28th of August 2009

value for money

4
Good
by

"had a great week at the dilkhusa, food staff entertainment very good, not been on
a shearings before but will do it again if the price is right."

Holiday details

  • Travel date: Wed 5th of August 2009

a good holiday

4
Good
by

"We had a pleasant stay ,our room was more than adequate and we were pleased to find two easy chairs in there .Food was excellent with all tastes catered for and the staff were always helpful .
The hotel was right opposite the museum and the theatre with an easy walk to the harbour.To get to the high street was an uphill walk which we think would be a bit of a jaunt for the older person..
Overall we had an enjoyable week at the Dilkhusa and would definitely visit again"

Holiday details

  • Travel date: Mon 29th of June 2009

grubby room decent food lovely staff

2
Poor
by

"Most of the rooms we saw were nice but we were unlucky. The bed base was all stained,as was the carpet. Skirting board near radiator thick in muck. This spoilt my holiday. Food was mostly good and i have to mention our waitress Saray she was lovely, always smiling. Complaining to the reception was a waste of time. If our room had been better the holiday would have been much more pleasent."

Holiday details

  • Travel date: Fri 14th of September 2012

Rating breakdown

  • 4 Location
  • 1 Room
  • 4 Service
  • 3 Food
  • 1 Cleanliness
Write A Review

Hotels near Bay Dilkhusa Grand Hotel

Stayed at Bay Dilkhusa Grand Hotel? Share your insight.

Top traveller tips for Bay Dilkhusa Grand Hotel

  • sue wood by sue wood

    "Check your room before you accept. "

Similar hotels around Bay Dilkhusa Grand Hotel