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Reviews summary

4
Good
757 reviews
Brilliant
320
Good
292
Average
84
Poor
41
Awful
20

10 Traveller reviews from Holiday Watchdog

great hotel great location great staff

4
Good
by
Reviewed 15th November 2012

"Stayed here for a romantic weekend. Brixham was nice and the sea view from our bedroom was lovely. Room not a bad size but felt it could be brightened up a bit. Bed nice and ok size. I would give the room 4/5 - the view is a must. Breakfast - simply excellent! lots of choice and probably the nicest friendliest staff in any hotel. So great to be served by UK , English speaking residents for a change in a hotel. 5/5. Didn’t get chance to try restaurant – but menu looked good, unless you are vegetarian ( one of us is). If there had been more veggie options we probably would have eaten there. All in all would stay there again and recommend to friends."

Holiday details

  • Travel date: 12th August 2007

This place really grew on us.

4
Good
by
Reviewed 25th November 2012

"We made a last minute booking as this was the only hotel in the area prepared to let us have Thurs/Fri - others could only offer Fri/Sat. We booked a harbour view room which was well worth it as Brixham is a busy fishing port and it was fascinating to watch the trawlers and ferries coming and going. It was also useful to gauge how busy the town was at it can get a bit hectic with day-trippers but was much quieter first thing and from early evening. The decor in our very clean and comfortable room was a bit tired but the bathroom had been newly fitted (although someone had put the shower at the wrong end of the bath under a sloping ceiling!) One bedroom wall was entirely mirrored which is fine if you like that sort of thing and can recognise yourself trying to find the bathroom in the semi-dark. The quirky stairway arrangement (up-down-up-down, often quite narrow) gave us a few smiles as we often emerged from the hotel in unexpected places but that's part of the charm of staying in old buildings as opposed to some characterless hotel. All the staff were lovely and helpful, the breakfasts were great (recommend the undyed smoked haddock) and the restaurant menu was very good. The Ernie Lister bar adjoins the hotel and we enjoyed live folk music there on the Thursday, although the hotel lounge bar is also pleasant if you prefer somewhere quieter and it has a nice sea view. Bar food was imaginative and a definite cut above. The location was excellent. Free hotel parking was a couple of minutes away and we were able to pick up and drop off bags at the door. The only drawback for us was the traffic. The hotel is on a hill rising out of town and some boy-racers like to rev up it as fast as possible so it could be noisy at times. Having said this, things did quieten down after hours - even the live music didn't disturb us after we turned in - and, had we wanted to close our window, a fan had been thoughtfully provided."

Holiday details

  • Travel date: 4th August 2007

Friendly and helpful staff, nice place to stay.

4
Good
by
Reviewed 26th October 2012

"It was really nice to stay somewhere where the staff were so accomodating. The hotel itself has an 'old' feel to it, with a lot of character and very comfortable. I suggest booking a seaview room though, because I didn't and my room looked onto some sort of patio which I could walk out on to but it was a bit disconcerting. The hotel is in an excellent location for getting into the centre of town, and it has its own restaurant which was very good, and a pub right next door. If you do have breakfast in the hotel, be warned that it can be quite slow in coming (excellent when it arrives): obviously fine if you are on holiday but a little distressing if you have an appiontment to keep."

Holiday details

  • Travel date: 19th January 2007

Excellent Hotel and Restaurant

5
Brilliant
by
Reviewed 4th December 2012

"An Excellent hotel. We have stayed here a couple of times - and love staying. The staff are extremely cheerful and friendly. The restaurant is excellent - we dined there twice with our 3 year old. The have always stayed in the delux rooms which are spacious and clean. The hotel is not modern but we still found it very comfortable."

Holiday details

  • Travel date: 20th October 2006

Nice little place

4
Good
by
Reviewed 15th November 2012

"Before I give my review, I would like to make a point about the other reviews this hotel has received. Any short investigation online will tell you that this hotel is small, converted from cottages, and is on a hillside overlooking the harbour. From that, it should be obvious that the corridors and staircases will be narrow and winding, and that some rooms are not going to have a view of the harbour. If you haven't ensured that you have a harbour view, then you should complain about its absence. It is not suitable for physically disabled, and it does not have large, spacious bathrooms and huge widescreen tvs.. but then nor will any other hotel in Brixham - it's not that sort of place. We phoned six weeks in advance and booked a room overlooking the harbour. This was an easy process, and we received confirmation and a brochure in the post a few days later. When we arrived at the hotel, we were greeted at the desk and given a parking permit for the car park which is five minutes walk up the hill. This car park doesn't actually seem to be patrolled for non-guests as the signs say, as the car park was completely full when we arrived, despite us not being the last there. The room was compact but comfortable, with a lovely view. The bathroom is a little tired looking, but had a bath and a shower, with plenty of hot water and soft towels. The breakfast in the morning was large, with a lot of choice, the service was friendly and the view of the harbour from our table was great. Checkout was quick and easy, and we left feeling pleased about our stay. Brixham is a lovely place, and ideally situated for a walk along the coast. The hotel was charming, and well appointed and the service was very good."

Holiday details

  • Travel date: 18th September 2006

Not worth the money

1
Awful
by
Reviewed 4th December 2012

"When we arrived at this hotel, the owner asked if my husband was permanately disabled, my husband is. She then stated that the brochure informed us that this hotel would not be suitable. Nothing at all in the brochure. We paid £110.00 per night, very poor value. The bedrooms are very basic, and the shower room is like a cupboard. The shower was a joke. I do not know where they took pictures of the bedrooms for their brochure but it was not in this hotel!!!! The bedrooms had basic old furniture and the carpets were dirty. The stairs were very rickety and narrow, with no rails or handles at parts. Very difficult if you are at all disabled or elderly.."

Holiday details

  • Travel date: 17th August 2006

lovely place shame about the stairs

2
Poor
by
Reviewed 28th November 2012

"The hotel is located overlooking the harbour with excellent views. However inland rooms offer no views and whilst the staff were very friendly and helpful the hotel is a converted set of 6 fishermen cottages and access is a big problem a lot of narrow stairs and coridors makes it difficult for those needing to use crutches or sticks. Althought they point out they dont have a lift they are relucant to explain the net work of stairs and coridors you need to negoiate to your room as we found out were we were told only a few stairs to the room when making the booking on arival my mother who relies on crutches was met with an asualt course to her room."

Holiday details

  • Travel date: 13th August 2006

Made our stay very enjoyable

4
Good
by
Reviewed 28th November 2012

"During the same week as our poor stay at the Hannafore Hotel we stopped off at the Quayside. The hotel set up on the quayside with great views of the harbour and the tall ships. There is a drop off point across from the hotel and parking nearby. The staff couldn't be more helpful and were very knowledgable about the area. The rooms were very small and some updating is required but everthing was very clean and a real effort had been made to make them pretty and comfortable. There were also lots of steep stairs but staff made sure that bags were carried up. We were given a comprehensive summary of where we could eat and reception offered to sort out bookings for us whilst at the same time stressing their own restaurant which offered a well priced menu full of fish. This proved a good choice and we had lovely meal in this busy spot. The staff at breakfast seemed to know all their residents, suggestions were made for trips, departing guests wished well and returning guests greeted like old friends. The air was full of song and service was great , everyone left with a smile on their face."

Holiday details

  • Travel date: 23rd July 2006

Good Place

4
Good
by
Reviewed 25th November 2012

"Nice place and excellent staff. Rooms are typical European, a little small. Good quality bed and amenties are very good Staff is excellent and very accommodation. Nice location. Breakfast is good and substantial."

Holiday details

  • Travel date: 2nd October 2005

One night was enough

2
Poor
by
Reviewed 15th December 2012

"Pre booked two nights at this hotel through laterooms. Excellent location overlooking harbour and first impressions were good. Pleasant reception staff and very good restaurant. Here the plus points ended. Bedroom was reached via narrow, winding, creaking staircase. Room was at the rear of the hotel and was very small. Postage stamp size TV in one corner with few channels. Next morning we made our excuses and were pleasantly surprised to be refunded the amount due for the second night. Perhaps with a harbour view room a second night would have been bareable."

Holiday details

  • Travel date: 26th July 2005

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