About Netherwood Hotel & Spa
- high speed internet in room
- swimming pool
- free internet
- fitness center
- bar lounge
- free parking
- public wifi
- wheelchair access
- free wireless internet in room
- room service
- meeting room
- non smoking rooms
- non smoking hotel
- laundry service
- flatscreen tv
- banquet room
- family rooms
- hair dryer
- breakfast buffet
- baggage storage
- breakfast in the room
- bottled water
- english amenities
- fax photocopying
- free breakfast
- pets allowed
- kids meals
- sun terrace
- polish amenities
- wine champagne
- wake up service alarm clock
- reduced mobility rooms
- bridal suite
- heated pool
- indoor pool
- complimentary toiletries
- special diet menus
11 Traveller reviews from Holiday Watchdog
Worst service ever experienced
"The outside of this hotel is beautiful, however the service inside is one of the most incompetent and rude I have ever experienced. We invited my elderly disabled aunt to have coffee with us on the terrace after an (overly priced) one night stay. In addition to rude, disinterested staff not offering to help us find disabled access for her wheelchair, while we were ordering coffee for her, the receptionist marched up to us and demanded we check out of our rooms (we already had) and shouted 'you owe me money for drinks' to my husband - who was planning to pay the bill AFTER we had ordered coffee so that this could be added to the overall bill! The terrace seats where we wanted to have our coffee were dirty and wet and we were promised that a member of staff would come and clean them for us. After an uncomfortable 20 minute wait, my husband went and found a cloth and cleaned them himself. A jug of coffee and plate of cake eventually arrived with no cups, plates or napkins, engendering another fruitless wait and my husband having to go in yet again to get them himself.
The whole experience was upsetting, particularly for my aunt who was deeply embarrassed by being made to feel a nuisance by being in a wheelchair. Very disappointing. "
- Travel date: Tue 9th of September 2014
"This could be a wonderful hotel. It isn't. I booked for myself ; at the last minute my partner joined me. We were charged double. The rooms were poor. No charging by the room here. The first room was directly above the kitchens with fans whirring all the time. We were assured that the fans would cease at 10pm; they didn't.
Reluctantly they agreed to a room change. The room was quieter but just as basic.
The admin at reception was over fussy, incompetent and barely above rudeness.
There is a basic meanness about this hotel. Unfortunately, they are not alone in this.
The one good point was the breakfast; that was acceptable.
Why ruin a good hotel in a great location with petty economies?"
- Travel date: Tue 3rd of October 2006
Go if you get a good deal!
"We stayed at the Netherwood for one night during a trip to the Lakes. We chose the accommodation on the basis of both the good reviews on this site, and also an especially favourable deal from Laterooms (paying 1/3 the normal price).
The hotel is set on a hillside amidst pleasant gardens and a view of the sands of Morecombe Bay. Upon arrival in our room, we suspected we had been allocated one of a few "special rooms" reserved for the cheap deals, as we were situated at the top of a narrow staircase and the room was somewhat cramped and dated. However, it was more than adequate for the money.
The pool, although on the small side, is a bonus and there are gym facilities for the more active guests. We did not dine at the hotel due to the seemingly over-priced menu. It is worth noting that there is very little alternative in the town, but the nearby village of Cartmel, three miles away, has many lovely pubs (such as the Cavendish Arms) and a Michelin star restaurant.
The bar and reception areas are luxurious and in-keeping with the character of the building. The bar, in particular, is very comfortable and refined. Drinks are not too expensive.
For breakfast, the full English is excellent and can be accompanied by a selection from the continental buffet. Fans of unusual and exotic fruit are well catered for. Staff will also prepare ad-hoc meals such as porridge followed by poached eggs, if a fry-up is not for you.
To conclude, for the price we paid, our stay was exceptional value, and a good base for our Lakes break."
- Travel date: Sun 27th of August 2006
Great Building - Pity about the hotel
"As a family of four we stayed at Netherwood for 3 Nights in August. After reading the great reviews we were looking forward to something special. Unfortunatley we were let down. The magnificant building and landscaping took our breath away as we drove up the drive but we soon came back to earth with a bump as it took 35 minutes and 3 interventions by a very embarrassed waitress to get somebody to come to the reception to check us in. Not a good start. The rooms, although clean were very small. The bathroom had a notice in it advising the towel rail did not have a thermostat so be careful as it would burn! We only stayed one night for dinner as when we asked for the bill we were told it would be charged straight to our room and we didn't need to see it or sign for it! Needless to say that this caused problems on checkout as someone else had charged their dinner to our room on the second night!! The restaurant lacked atmosphere and last orders were taken at 8.30pm. It was all a bit 70's really. On the upside the pool and jacuzzi were lovely. Unfortunatley you have to book ahead and we only mananged to get in there once. We still had a lovely holiday in the Lake District but must admit we didn't eat or spend much time in the hotel after the first day. Lovely idea but didn't come up to scratch."
- Travel date: Thu 24th of August 2006
Stuck in the past
"Having read some positive reviews, we were looking forward to our stay. On the POSITIVE side, it has a nice little spa with a pool, jaccuzi and steam room (though due to it's small size, you may have to book a time slot!). The room was fine - clean and a good bathroom. On the NEGATIVE side, firstly make sure you are not given Room 33. It doesn't live up to the images of the Superior Rooms on the website. Secondly, it's above the kitchen which has a very noisy fan, Therefore you can't open the window - not great in a room without air-con. Though the hotel desk said the fan would go off before bedtime, it actually carried on throughout the night. Also, you suffer from the breakfast preparation noise in the morning. Perhaps if we had been allocated a different room the review would have been more positive. Having said that, the hotel feels a bit stuck in the past and thus we shall not be returning."
- Travel date: Sat 19th of August 2006
A family feel, and good hospitality.
"Went with my disabled mother and my well behaved small dog for a break in May.
Staff endlessly patient, friendly and helpful in meeting our differing needs and requests.
Clean rooms, delicious breakfasts, ( I recommend the kippers)
Good views over the Estuary, and good walks through the woods behind the hotel.
You need a car to get out and about.
Good for families, couples, singles and the elderly.
It is worth checking for special deals/room rates etc."
- Travel date: Mon 31st of July 2006
Excellent, family run hotel.
"Satyed in the Netherwood for 2 nights in July. The weather was really fantastic which made the stay fantastic! The hotel is a family run hotel and the attention to detail really shines through. The cleanliness in the hotel is second to none, the housekeeping team are excellent. The food is really good, although the menu does stay the same each night at dinner, except for a couple of variations. However, being fair this was not a problem to us as we stayed for two nights and ate in the restaurant each night. The food has a real air of 'home-cooked', and is delicous. The breakfast is also freshly cooked and there is plenty of choice.
I have stayed in various over-priced properties in the Lake District, however, Netherwood is reasonably priced - espically when they do deals on Laterooms, comfortable and well run.
Well done to Netherwood Hotel - we will be back!"
- Travel date: Wed 5th of July 2006
"Stayed at this hotel for two nights beginning of
July. Beautiful location, overlooking bay. We were given room with a great view! Dinner o.k. but nothing special and very over-priced. Main courses around Â£20 upwards. Very pleasant staff. Lovely grounds. We stayed on a saturday night, when there was a wedding, so got a bit noisy in the early hours, particularly when a dog started barking loudly outside our room! Personally I don't like the fact that dogs are allowed to stay in people's room, especially as I am allergic to dog hairs!!!!!
However, if you stay at this hotel at a quiet time I would recommend it at it is very beautiful and handy for lots of places in Lakes, Lancs. and Yorkshire."
- Travel date: Sun 2nd of July 2006
NETHERWOOD HALL HOTEL
"Hotel fabulous - lots of wooden panelling in the library, bar and hotel lobby gives this place a really plush feel. Bar prices good, generally views over Morecome Bay were amazing.
The grounds and overall setting of this hotel were second to none, absolutely stunning. Our room and the hotel in general was kept spotlessly clean. The dining room, that we ate in every night, overlooks Morecome Bay, again, stunning views. Food was good, disappointing that the menu was the same for the whole five nights of our stay, although there was always one daily special available. Breakfast was brilliant, so much choice, staff were very friendly and very attentive, nothing was too much trouble. The onsite spa houses a small pool, jacuzzi and steam room, I had a facial during my stay which was fantastic, but you must book any required treatments in advance. (ie before you arrive!) To summarise, great hotel in stunning location, great atmosphere and fantastic staff."
- Travel date: Fri 30th of June 2006
A great hotel.
"My husband and I will definitely be returning to this beautiful hotel. The staff were so friendly and the room with a view over Morecambe bay was spotlessly clean.
We did'nt eat in the restaurant so can't comment on the food"
- Travel date: Thu 23rd of March 2006
"A wonderful experience, will definatley use this hotel again. I would reccomend this hotel to anyone wanting to enjoy the 5 star service."
- Travel date: Sat 31st of July 2004