About Waterhead Hotel
- high speed internet in room
- free internet
- free parking
- business services
- public wifi
- wheelchair access
- free wireless internet in room
- room service
- dry cleaning
- meeting room
- non smoking rooms
- non smoking hotel
- laundry service
- flatscreen tv
- bath shower
- banquet room
- family rooms
- hair dryer
- breakfast buffet
- baggage storage
- conference facilities
- breakfast in the room
- express check in check out
- english amenities
- fax photocopying
- 24 hour front desk
- free breakfast
- pets allowed
- private balcony
- breakfast available
- hiking amenities
- reduced mobility rooms
- fishing amenities
- complimentary toiletries
- ipod docking station
- coffee tea maker
- canoeing amenities
- dvd cd player
12 Traveller reviews from Holiday Watchdog
A great find
"My sister and I took our elderly Mother and Aunt for a short break. We stayed in the lakeview luxury and classic rooms. The rooms were very comfortable with good decor and touches of luxury.Underfloor heating in the bathroom!It was very quiet and comfortable with adequate facilities.The staff were all very friendly and courteous and very efficient. I was greeted by name twice when I had met neither member of staff before. We had a bed breakfast and evening meal package.The food was excellent and well presented. The menu was the same both nights but there was plenty of choice.We were right on the lakeside near the boat trips.There was car parking for residents and if there was not sufficient parking you parked next door in the public car park and they refunded the money.i would not hesitate to stay there again and would recommend it to other people. "
- Travel date: Thu 19th of May 2011
We have stayed at The Waterhead Hotel on...
"We have stayed at The Waterhead Hotel on two separate occasions.
The Waterhead offers excellent accommodation and offers a very relaxing break. Situated right on Lake Windermere the location is fantastic and the views exceptional.
We have stayed in two different rooms on each visit and both were decorated to a very high standard. Good sizes and individual. Bathrooms fitted out to very high standard. I consider it good value for money, you can obviously find cheaper places to stay, but you wouldnât be assured of the quality that you get at The Waterhead. The staff are very friendly and dining is an experience. The food is very good.
I would definitely recommend a stay. I would recommend booking via their website as the discounts you get are fantastic and make it value for money. "
- Travel date: Wed 21st of November 2007
"This hotel was awesome. Stayed here for three nights in mid-April. Found the hotel classy, clean, friendly, and in no way snobby. The room that we stayed in was excellent. It was clean and well stocked with goodies. The only minor problem was that our large (very comfortable) bed was actually two single beds pushed together. This could make anyone who likes to snuggle a bit annoyed when they end up in the crack. hehe. I don't know if this is the case for all the rooms, but I wouldn't let this stop me from staying here again.
We ordered room service one night and ate at the restaurant another. Our food was really good, but the menu is not extensive by any means. So I wouldn't have wanted to eat there every night. It is worth noting that the room service menu is different. The chicken goujon was fantastic!
Breakfast was fantastic. Come with an appetite! They know at this hotel that breakfast is the most important meal of the day!
I would recommend this hotel to others, especially couples. It is romantic and comfortable. I wouldn't say this hotel is for people who are use to uptight and pretentious places, because they won't like it. It just won't be snobby enough for them. For us folks that usually stay at the average places, this is a real luxurious experience and will make you wish you can stay in places like this all the time."
- Travel date: Wed 31st of May 2006
Great rooms, pity about the food
"The rooms and location are excellent but the hotel lets itself down badly with its dining. The service is good, but the food is completely lacking in flavour or interest. Depite the menu describing everything as "fellbred" or other words implying that it is uses all local produce, it looks and tastes as if it all comes from mass catering suppliers. The hotel is great for B&B only."
- Travel date: Sat 6th of May 2006
Great Time at The Waterhead Hotel
"I just had to write to give my view on this hotel. Fantastic location, great views of Lake Windermere, lovely friendly staff, luxury room (including breakfast) with loads of special treats. Because of the reviews on the food we did not eat here for the first few nights but on the last night we decided to have dinner and we wished we had ate there for all nights as the food, atmosphere and staff could not have been better. I would recommend this hotel to anyone. I will return to this hotel for sure."
- Travel date: Wed 26th of April 2006
What a lovely hotel :)
"My highly enjoyable experience of this hotel started when I booked it - I got a good rate through laterooms but contacted English Lakes Hotels to see if they could match it. They couldn't, but after mentioning that we were visiting for an anniversary they offered to reserve me a house room with a partial lake view. Laterooms then claimed that they couldn't make the booking so I called the hotel back and they allowed me to book the discounted rate directly. I then received confirmation and a handy set of directions from my postcode to them which I thought was a lovely touch. Upon arrival I couldn't fault the place - staff incredibly friendly and helpful, beautiful room with all the touches mentioned in other reviews such as the biscuits and the dog on the bed, as well as a view of Windemere out of the beautiful bathroom window and breakfast fit for a king. Yes, this place is quite pricey but having stayed in London hotels for the same cost you get so much more for your money here. Having read other reviews we didn't eat at the hotel, but the stroll to Ambleside is not a long one and we had two delicious well priced meals there - one at Lucy's and one at Zefferelis.
If you are looking for a hotel with some original touches that doesn't have a dull, chain feel to it I highly recommend this place...we loved it :)"
- Travel date: Wed 19th of April 2006
"We booked two rooms for two nights at the Waterhead Hotel. The actual accommodation is very good although the food is not great. Breakfast was fine but I would not recommend the dinner. We stayed here last year and found that the dinner has not improved since then which is a shame. We have stayed in many hotels in the Lake District and this one is rather good, pity about the dinner! If you don't eat here you can eat at the Waters Egde Hotel over the road but smoking is allowed which is not pleasant. (It's bar food served in the bar.) The Regent Hotel is close by and the food in there was ok. The other option is to walk into Ambleside but it is quite a trek back in the dark afterwards."
- Travel date: Mon 3rd of April 2006
One of the Best Hotels I have stayed at!
"If you want a relaxing contemporary yet still breath taking break go here. I have never stayed somewhere where the staff have been so helpful, they couldn't do enough. The room was beautiful (with all mod cons)and had a view of the lake. Everything was clean, shiny and all worked! The food was rather tasty and again the service both in the restaurant and bar was well above average. Although not the cheapest place to stay, it's worth it."
- Travel date: Sun 26th of March 2006
"Booked this at the last minute for our anniversary after reading reviews on tripadvisor. We weren't disappointed - was perfect! We stayed 2 nights in a room overlooking the lake, and woke up to a deep covering of snow on the Sunday morning - it was beautiful!
Staff friendly and helpful, food excellent, rooms fantastic, location perfect! Can't wait to go back!"
- Travel date: Sun 26th of March 2006
A huge disappointment
"We booked a two night (Saturday & Sunday) stay at this hotel based on their website and reviews in TripAdvisor and were hugely disappointed. We booked a âluxury lake view roomâ at almost Â£200 per night which is hugely expensive compared to other hotels in the area and so I expected something special.
We arrived shortly after dark and were led downstairs through a bar area to our âlake view luxury roomâ. On entry it was apparent that room was of no great size and certainly not what I would consider âluxuryâ for a four star hotel. Looking out of the window it was apparent that while Lake Windermere could indeed be seen from the room but the view was severely restricted by the large bar and restaurant. Worse if we drew the heavy net curtains so we could actually see what view their was of the lake everyone in the bar could see into our room! Bad enough you might think but a mirror had been so positioned that if those drinking in the bar chose to they could see into the bathroom! There were also outdoor dinning tables, which were fortunately not in use because of the inclement weather, positioned directly outside the room window. It was just as well then that the broken window sash hanging down made it impossible to open the window.
Being tiered on the first night we decided to try the restaurant which had a limited menu which I generally donât mind as long as the food is good â but it wasnât. My steak was very tough and overcooked despite my request that it be cooked rare. This was in stark contrast to the food that we had during the rest of the trip which was without exception excellent. Breakfast was another novelty â where apparently they donât provide bread of any sort just toast (although strangely they have a continental breakfast â I didnât enquire how they managed to do a continental breakfast without providing bread.)
On the final morning we had to leave very early and I had requested a 5am alarm call. Unsurprisingly this was forgotten and we did not receive any call.
I was disgusted with the whole experience and was quite frankly left with the feeling that I had been ripped off. I would never chose to stay in any of the hotels run by this company again."
- Travel date: Sun 26th of March 2006
"Booked a Saturday Night stay costing Â£210.00 for the room which is a bit on the expensive side so was expecting a touch of luxury. On arrival parked in the rear car park and after a little confusion found the reception which is located at the front of the building. Arrived just prior to 2pm but our room was ready so unloaded the car and found a rear entrance to the hotel. Our room which was one of the luxury rooms overlooked the lake and was a good size. Leather sofa, kingsize bed flat, screen wall mounted tv and DVD player and gorgeous bathroom with complimentary toiletries were just a few of the luxuries. We then walked into Ambleside which took us about 15mins and looked around the shops. When we got hungry we returned to the Waterhead but decided Â£30 a head was a bit on the steep side sp we went across the road to the Water Edge Inn where we found the food delicious and around Â£40 for the two of us. We would deffinately stay at this hotel again."
- Travel date: Sun 19th of March 2006
Very comfy bed
"We spent just one night here on February 13th and it was great. The hotel staff were very efficient and helpful. The decor all round was lovely. The bed was a good size and incredibly comfy and the room wasn't too hot. Too many hotels seem to think turning the heating up to max is a good thing, but really it's not.
We only had breakfast here, but I couldn't fault it.
The hotel is an easy walk into Ambleside and has good views of the lake.
We were very happy customers."
- Travel date: Wed 15th of February 2006