96 Traveller reviews from Holiday Watchdog
"TV unusable - Beds Damp - Bathroom was not even big enough for a small child to use - Window frames rotten and mouldy , one small plug in electric heater was the only heat source in the whole chalet , not surprising that the whole place was damp - pool was murky , water slide and sauna were closed - this chalet should have been demolished in the 70s .. this was the first time that i have had to break off a holiday early and return home .. as farv as value for money goes , i would not stay there again even if it was FREE"
- Travel date: Wed 29th of August 2012
"we stayed here july 2012, on arrival we were given a chalet the furthest away from the clubhouse although most of the chalets at the top were empty, when we entered the woodland bronze chalet it was very basic, dark and dingy and absolutely smelt of damp. I couldnt catch my breath it was that bad!!
I had to complain as my 74 year old father would not have been able to use the bath as there was no shower in the chalet, the staff were very helpful and got us moved straightaway but the second chalet wasnt much better although the damp smell wasnt as bad, the shower was leaking verytime you had a shower the floor was soaked and no mop was provided for safety.
The beds were rock hard and did always seem wet when you got into them, i never unpacked my suitcase the whole week i was there as i did not want my clothes to smell or feel damp as the wardrobes also smelt!
The club house didnt have much for adults let alone children, it was very basic and the food menu wasnt much better although was cheap!!
We returned from our holiday two days early, as the thought of sending anythime in the cahlet was quite depressing, due to the dense woodland we wee in we had no sun on the chalet and often had to spend time on site in the beer garden, which was also full of rats, whilst eating on one occassion two rats scuttled passed the bushes into the hole in the wall, not something you want to see when eating from a restaurant.
The only good points about this trip was the staff were very helpful and i couldnt fault them and if it wasnt for the weather, the beautiful beaches and sights in st ives the holiday would have been a complete disaster.
I would not recommend this site to anyone i would have rather spent a week in a tent, this hoiday cost over Â£600!! It was definitey not worth the money, i expected basic living but this was absolutley awful!!"
- Travel date: Wed 1st of August 2012
Don't even consider here!
"It seems I'm not alone regarding the problems surrounding the holiday site at St Ives with John Fowler. Granted, we paid little for the accommodation so we weren't expecting five star hotel quality but honestly it was awful. Like others on here, we arrived to find that our 'Silver Cabin' stunk of must and damp, all of the china and cutlery was stained or had food on it, the mattresses were like concrete, the sheets were damp, the toilet and bath were unclean and the light inside the bathroom was full of dead insects. Bearing in mind we arrived only to be told we had to wait an hour for the cabin to be prepared we weren't impressed. After complaining we were reluctantly upgraded to a 'Gold Cabin'. Slightly different room configuration and that was about it. More or less the exact same problems and in this one the TV had NO signal at all. I suspect the whole damp thing was caused by the location within the heavy woodland and also the age of the structures. We didn't get round to trying the pool but you can judge for yourself from other reviews on here. I must admit the entertainment was pretty good however when you just felt like sitting in the cabin there was little to do since Wi-Fi was only available in the bar and cafe area and the TV as mentioned was nackered so I read about twenty newspapers in the ten days we were there. Anyway, please don't let these bad reviews put you off St.Ives as a place. The beaches are superb and clean, the shops and restaurants are brilliant and the scenery is lovely. The people are very friendly and you're well catered for in terms of food shopping and necessities etc as there is a good sized Tesco supermarket close-by. I'd love to return to St.Ives one day however I would never even think about staying at the John Fowler site again. Please don't make the same mistake. Their website can easily fool the first-timers. "
- Travel date: Fri 29th of June 2012
Don't do it!
"I felt that i had to write a review after seeing the other reviews and especially after looking at the reviews on the hoseasons website. We booked our holiday through Hoseasons and stayed in two chalet's on this site! The first chalet we stayed in was the Woodland Silver chalet. It had stains on the sofa, dirty carpets, the beds were damp and we found a lump of chewing gum stuck to the underside of the dining table! We complained because we had requested a bath and there wasn't one in our chalet. We arrived late and after cooking pizza found that we also didn't have oven gloves to take the pizza out of the oven! We were transferred to another chalet (a Trevacroft chalet)but to be honest this chalet although cleaner still smelt of damp and the beds also felt damp too. Needless to say this didn't do much for our daughters asthma and by the end of our holiday i was relieved to go home. I would never, ever stay here again. It was the worst site i have ever stayed in, which is a shame because St Ives is lovely and i would come back for the beaches. "
- Travel date: Mon 26th of March 2012
"Went here in September 2009 for 5 nights (Mon-Fri), booked through the Sun newspaper and granted we only paid Â£39.50 + so we always expect cheap & cheerful but we've been on about six of these holidays and they've all been lovely & standards have been high but this holiday. It was disgusting!!!!! The microwave was rusty & it looked too dangerous to use, there was a musty smell on entry to the wooden chalet, the dining room table (which was just a picnic-type table with two benches) was sticky, the settee had stains on it, the cupboards, wardrobes & drawers needed cleaning before using, there was damp patches on the walls, the bathroom had bits peeling off the walls. They all needed pulling down & rebuilding. We always say, "you're only sleeping there", but whenever we've been on the holidays before it's been nice to relax after a day out with a beer and watch a bit of telly or play a game, where as this holiday we just didn't want to go back each night. We asked on the first night if we could move but they couldn't accomodate us either at that park or one of their others down the road, so it was either 280 mile trip back home or grin & bear it, which when we'd been & fetched cleaning items from the local Tesco's and spent 3 hours cleaning, we did the latter, but unusually for us we couldn't wait to get home on the Friday and have a good shower. The reason I am writing this now nearly two years later, is that we, today, have received the John Fowler brochure for 2012 & the chalets are still there & it still says 'due for refurbishment'. So no improvement!!!!!!!!!!!"
- Travel date: Tue 3rd of January 2012
Never Never Again
"My husband and I have just returned from four days at this camp site an Oakleigh chalet number 278 and it was dire, it stank of smoke and we foun 8 air freshners in the chalet. We complained about it and was told that the cant stop people smoking why not just make it non smoking. The furniture in the living arer was awful and old bed settee and and old pine table, no rails in the bathroom the hang any towels no hooks on the back of any of the doors and no mirror in the bedroom. The chefs corner looked like a works canteen and the beer garden well where was it? Would we stay again NO. "
- Travel date: Sat 28th of May 2011
"I just came back from st ives village we stayed for a week in 229 woodside lodge, it was really clean and comfy the swimming pool was great and the club house was great fun after 9pm when the kids went to bed lol meet some really cool friends great entertainment every night. I would def recommend this lodge.my only one disappointment was the food in the club house was basic and not a big menu. helen 22"
- Travel date: Sat 18th of September 2010
Don't go !!!
"We paid just over Â£845 for a oakleigh bungalow as we arrived at the bungalow and opened the door the smell off damp hit us after complaining we were told to leave the windows open for a bit and it should be ok. then spend the first day cleaning(like cobwebs in the oven and dirt everywhere ) and the whole place just to try and make it liveable. If you have booked to stay here seriously thing about cancelling and book somewhere else.
- Travel date: Tue 17th of August 2010
"Having booked a Woodland Gold Lodge for the week at Â£870 we thought that the accomodation would be quite nice. However, the 'shack' looked like a garden shed! It had a foul musty smell and felt dirty,(my son found an old toenail in the eating area)the beds also felt damp when you got in them at night. The bathroom was appalling with the smallest shower cubicle we have ever seen! If a person was on the big side or elderley you would not be able to use it.
We did not see any staff (apart from at the clubhouse) throughout the whole week and nobody asked how our stay was going.
St Ives and the surrounding areas is beautiful but don't stay here, next time we'll be hiring a cottage!"
- Travel date: Mon 16th of August 2010
John Fowl holiday park
"This park was just plain m***ing. When we arrived we opened the door and were almost knocked out by the smell of damp dog! There was a huge stain on the sofa, the windows were damp and the pipes in the bathroom were green, as was the carpet in the lounge - but on closer inspection we discovered that this was originally red but had just faded really badly. The kitchen was infested with ants and we didn't dare eat anything in there the whole week. We even went out and bought some glasses so that we didn't have to use theirs. There was also no electric when we arrived, but fair play they did sort this quickly. When we went to complain they said they were fully booked so we couldn't be moved, even though there did not seem to be anyone else staying in our block. You will need an up to date tetnus before you can go in the pool! When we went the sauna and slide were both closed. The club house smelt like sweat. The whole place needs updating. We only spent Â£15 each to stay in the 'Hell hole in the woods' (this is a pretty accurate description), but apparently they charge Â£500 a week to stay there!! If you have booked to go there - don't bother - just get a refund now!!"
- Travel date: Sun 8th of August 2010
not worth the expence!!
"stayed in the woodland gold chalet, payed nearly Â£700 for a week. very basic very small bathroom/toilet,wasnt suitable for the young let alone the elderly which we stated on booking.light bulbs kept blowing.dont think i will be booking again.i thought at least with gold you cant go wrong but i was wrong!!plus the club house and facilities were absolutly basic and iv seen better!!!!"
- Travel date: Tue 3rd of August 2010
"The accomodation was old fashioned uncomfortable not clean the swimming pool was cold and dirty the club house smelt of urine not at all happy with accomodation but st ives is such a beautiful place i dont understand how some people rated this park with higher than a 2 as all the chalets are the same"
- Travel date: Wed 7th of July 2010