14 Traveller reviews from Holiday Watchdog
St ives holiday
"Have just got bk from St. Ives. . . Al-tho we enjoyed our holiday, we found our room dated the shower rail was nearly falling down, the towel rail didn't work. The house maid didn't freshen our towels or leave new loo rolls. And on the last night we had no milk or tea bags. . . At the last meal u cold count the chips with the fish that being 3. . . Waiting staff didn't understand what u were saying either. Cheap labor i guess. . . . They also stuck us on a table with 2 people on our coach when we would liked to be just us 2. . . "
- Travel date: 21st August 2016
"This hotel is great,nicely placed from town center which is just a short 10 to 15 minute slight uphill steady walk to the hotel. The hotel is clean and the service is exceptional especially noticeable in the dinning rooms,we have never experienced such service,but saying that,all the shearing bay hotels have been really good service,and important to us the food was nice and hot as were the plates. The rooms we and friends had were fine, and for the first time we had a super sea view at no extra cost, Evening entertainment was was very good and the four free drinks per person per night went down very well,a nice touch. Dislikes:- nothing really to say,only that the bath water drained away too slowly. Well done staff."
- Travel date: 15th February 2015
Bay Hotel, St Ives
"We spent a week at The Bay Hotel, St Ives in June. We were very disappointed with the size and condition of the room and the bathroom. The room could do with a complete make-over. The bathroom was very small, the shower head needed adjusting constantly to prevent it slipping down the pole, the toilet was so close to the wall that you needed to sit on it sideways. The TV was 14" or thereabouts, with a flickering picture and only the basic channels. The excursion to the Isle of Scilly was disappointing also, we expected to see tropical gardens, where were they??? We took a trip around part of the Island with a grumpy man on his mini bus, at Â£8 per person. He was so grumpy, he would stop the bus and tell people if they wanted to talk - get off his bus, we were holiday makers, not at school. This trip was recommended by the tour rep. We wouldn't recomend this at all. The dining room at the hotel was so cramped, tables so close together, if someone walked past the table, the toast landed on the floor. The staff were friendly and did a good job. The journey was so long, ten and a half hours from being picked up in Middlesex, too many stops and for too long. This was our first Shearings Holiday, and will be the last, at Â£525 each not good value for money."
- Travel date: 28th December 2012
Disturbed stay/Poor service
"Stayed at this hotel for three nights end of October 2012. Room not serviced during whole stay. Member of staff below our room 106 played loud, thumping disco music frequently. Complained twice. Told they knew who it was but did not want to get involved. Apparently the night receptionist. Manager informed, nothing resulted.Wrote to Managing Director, Mr Duggan, complaint handed to Customer Care. Nothing resulted. Apparently this member of staff holds sway over the hotel with no regard to guests. I advise strongly not to stay in this hotel, especially room 106!"
- Travel date: 13th December 2012
Saved by the View
"Had a one night stay here to watch 'The Beat' during the St Ives Music Festival. On entering the reception we were greeted by a friendly member of staff who gave us the keys to our room. The room was on the 3rd floor, quite small, clean, but outdated. The carpets coming away from the wall and the bed, well you could feel every spring. The bathroom was clean and modern but just plain dull. What did make the room was the view, the best hotel view we have had. A stunning view of St Ives Bay. The location is ok, probably the largest hotel nearest the harbour. Thatâs the best bits over with. It is a Shearings hotel, this means coach loads of the SAGA set so everything is geared up for them, it does smell old, it is decorated like my grans house and the entertainment looks as if it would be good at a wake. We had to laugh at a picture of one of the acts, her name was 'Sally Vinyl' enough said. The landings were littered with piled up laundry bags, perhaps thatâs where the musty smell came from, not a pretty sight. We used the lift once as it seemed to be on its last legs due to the clunking and creaking noises. There are unattractive glass panels and fire doors everywhere, if there was a fire you would never get out. A hotel full of pensioners trying to open a maze of doors, no chance. Breakfast was served in the basement, why not serve it in the dining room, making the most of the view. The full English was small and nothing special. Last, but not least. A big thank you to the old bloke who, at 5am decided to sing, chat and whistle, outside our door. There was a mass exodus of pensioners getting on the early coach, banging doors ect ect, this really spoilt the stay. If I was 35 years older it would have been great, until then I won't be back. The Beat were superb though."
- Travel date: 22nd October 2010
Great location - shame about the room
"Spent a long week-end here & have to say great location, lovely food & staff, but unfortunately we were put in room 17, which was a bit shabby ( but clean), the worst aspect of it was it overlooked a back yard which was in dire need of a good tidy up. But we had a really good week-end as it was so central to St Ives & could not fault the food which was always served on piping hot plates. Entertainment was pretty awful (compared to Majestic holiday hotels). This hotel however does have a good manager in Craig & lovely staff. Thank-you all at St Ives bay hotel."
- Travel date: 20th October 2010
A good location, shame about the hotel
"On arrival we realised what a gem of a location but disappointed with the very tired appearance, rusty railings on the filthy balcony and poor shower pressure. Fortunately a short walk to the bus/train station making use of the public transport a real must when traveling as the narrow roads and limited parking facilities out and about means you can leave the car parked in the very limited spaces. The quality of the food is mediocre don't expect much and you won't be disappointed. The many of the staff are foreign and requests can get lost in translation. It takes an age to get served at the bar and then the measures are short of the mark. The size of the bedroom disappointing. Most of the guests are senior citizens who come on a coach and are easily pleased with the facilities. We stayed during arts and music week and enjoyed what was on offer around the bay, went on the bus to Penzance, did the costal path walk and visited the pubs in the evening."
- Travel date: 22nd September 2010
Treasure and Leisure all in a small place
"The St Ives Bay was a real find and a credit to the Shearings Brand. All the staff were as friendly and helpful as they could be. The rooms were a bit "tired" but for the bargain price they exceeded all expectations. The heating could not be adjusted so it was a bit hot for me but I am sure other people would find it very agreeable. The beds were not too comfortable but were OK. All in all a very good value break. It was exactly what it said on the tin!"
- Travel date: 22nd July 2010
St Ives bay hotel and Shearings
"St Ives is a very picturest seaside resort, with lovely views and beaches. We went on a four night break with Shearings and stayed at The St Ives bay hotel which belongs to Shearings.First I will start on the positive notes, the hotel is in a fairly good position with fantastic views overlooking porthminster beach. It's position could cause a problem for a anyone with a walking disability because you have to walk down a hill into St Ives, not too bad if you don't have a problem. You really have to be carefull going up the steps into the hotel, again if you have a disability or difficulty walking.The hotel dining and entertaining areas are fine but a little bit dated. It seems to me that they probably don't have the time to update the place because it's always full, which is good for Shearings of course. The evening meal is what I call acceptable, nothing to shout about but not too bad either. I must say I thought the breakfast was quite good though. We did find the prices at the bar quite high but that's probably because we are from Nottingham and not used to those prices, hence not that many people in the bar before dinner. What I did like was that dinner was between 6.30 to 8pm and you could go anytime between those times. Now the not so good points about the hotel, the bedrooms are quite dated with tatty wallpaper and marked carpets, although the bathroom was very acceptable. I know you probably don't spend that much time in a bedroom, but first impressions count. Like I said before, I don't think they can find the time to totally update because they are always full. The other good thing about this Shearings holiday was the price, for what we paid, I can't really complain. The tours were fantastic as was the coach driver who new everthing there was to know about St ives and other areas. I must say I have not been put off by the few negatives and I would certainly travel with Shearings again. Just think, no hanging about at the airports, no delays, no mosquito bites, but just a good old fashioned British seaside holiday. I'd forgotton just what a fantastic country we live in, so get that bucket and spade and toddle off to St Ives bay hotel for a great cheap break."
- Travel date: 5th May 2010
A really great break away
"My husband and I and two friends have just come back from a break away with Shearings. We could not have picked a better location or Hotel. The staff were excellent the food was lovely and the Hotel was great, we could not fault it. With Shearings we had great value for money. St Ives is a lovely place to relax or just wander in, there are great little shops tucked away in cobbles streets, and lovely little bays with golden sand, we also noted how clean the breach and area's were. The evening entertainment was also quite good, but I would say more for the mature person rather than young ones. If I had to rate this Hotel and trip out of 10 I would give it 12."
- Travel date: 4th May 2010
Fantastic views, wonderful food, friendly staff.
"Excellent hotel on all fronts - cleanliness, food. location, staff. I cannot believe this hotel is only 3 star - it should be given a five for the food alone! The location is superb - only minutes away from buses and train - and the views are to die for!"
- Travel date: 23rd April 2010
"Have just returned from 5 days AI at this hotel having travelled with Shearings and cannot praise the staff enough for all the hard work that they put in to make our stay a very enjoyable one. The entertainment every night was great and varied each night. It is not suitable for guests who have mobility issues but it does say this in the brochure. Once again a big thank you to all staff"
- Travel date: 14th February 2010
Top traveller tips for Bay St. Ives Bay Hotel
"Update hotel and fix things"
Bay St. Ives Bay Hotel is also called
- st ives bay hotel