4 Traveller reviews from Holiday Watchdog
A good place to stay, although not fancy
"If you're looking for a romantic getaway in Padstow, this may not be the place. There are lots of fancy B&B's in Padstow, but they are more expensive and at least when I tried to stay there, full. I ended up at the Golden Lion after making many calls to other places. But it turned out to be just what I needed. I was looking for a comfortable room for two nights and was not very concerned about the amenities. I found the staff to be very helpful. (I needed to arrange to have my luggage forward on the Southwest Coast Path and although they were not able to do that for me, they certainly were accomodating.) As one might expect from rooms above a pub, there was some noise from a beer garden, but it ended early in the evening and caused me no problems.
In summary, it was a comfortable and functional stay in rooms above a pub."
- Travel date: Sat 27th of October 2007
Not welcoming - don't care attitude
"We didn't actually stay at the Golden Lion but wanted to eat there one evening - we arrived about 6.45pm and went into the pub - there was a sign "no children in the bar" and as we were accompanied by our 7 year old we made our way through to the restaurant area where we were told in no uncertain terms to go to the "family room" - when asked why we couldn't eat in the restaurant area we were told that we could eat in the restaurant with children but they didn't serve food until 7.00p, (this was 6.50pm) - we advised that there was no room in the family room but it fell on deaf ears. If only they had been a bit more polite and invited us to take a seat in the restaurant area for 10 mins but this certainly was not an option even though the area was fully prepared for the evening. Needless to say we took our custom elsewhere as we encountered such a very cold "welcome" from a lady who appeared to think all customers should know that food was not served until 7.00pm. She had a very bad attitude towards paying customers. A very unfriendly place for families but if you do visit check out all the restrictive signs at the entrance (no mobiles etc!) and OBEY - we would advise that you give the Golden Lion a miss and try the London Inn (opposite) or the upstairs area in the Shipwrights on the harbour front. Both good for families and the Shipwrights has lovely views."
- Travel date: Fri 31st of August 2007
Pleasant, value for money Padstow Inn
"We stayed at the Golden Lion at the end of August 2006 for a family wedding. We found it to be a friendly, value for money Inn, with comfortable, pleasant rooms, and friendly staff. We had a couple of pub meals in the hotel which were very nice, and a big breakfast every morning. We would say its a good value for money choice, within a minutes walk of Padstow Harbour. I think car parking is limited. We left our cars with family members and walked down into Padstow."
- Travel date: Sun 1st of October 2006
cheap b&b.....but that's all
"The Golden Lion Hotel is not an hotel, but a pub with a few letting rooms. They have been refurbished in the last few years, and certainly the room we had was clean, comfortable and adequate for what we paid. There is the usual array of tea and coffee making facilities and some packets of biscuits, however the sink is very small, and it is very difficult to fill the kettle as it doesn't quite fit under the tap!
We found the bed very comfortable, and there is adequate furniture, if you are not living out of a suitcase, to store things. A small television is provided, but only 4 channels are available. Our room looked out on the street, and proved at times a little noisy, but if you want peace an quiet, don't stay in the middle of town.The breakfast, served at 9 o clock,(not before or after), consisted of cereal, fruit juice, plus a 'full english', which was a fried egg, two rashers of bacon, a sausage, some tinned tomatoes, toast, tea or coffee. I believe that a continental option is available. At Â£54 for the two of us per night, we thought in general it was OK.
The big problem here, is a total lack of warmth and hospitality. The previous owners have handed over to their son, but he was away during our visit, so maybe that was the problem. On our arrival, we announced that we had a booking, to be met with 'Oh, have you'. We were eventually shown up the stairs by a young lady with a severe case of 'builder's bum', to find that she had difficulty negotiating the doorlock. It's very tricky, and you need both hands to open the door. These locks are on all the doors in the place, and everyone has a problem with them, including the staff. Most of the women working here seem to wear tabards, that curious over the head arrangement so reminisent of Blackpool landladies or school dinnerladies in the sixties. Not very flattering.
Unfortunately no-one is interested enough to want to talk to you, or provide any local knowledge. We did ask for a late nightcap at the bar, to be told they were closed and we couldn't have one. After a little begging and explaining that we were residents, we were told 'oh well, you can have one.....but that's it!!' Apparently they were all tired and wanted to go to bed. With nothing more to do, we went to bed. We did ask if it was possible to take a drink to our room, to be told 'No, we have spent a lot of money on those rooms and we don't want them messed up'. Unfortunately our room was right above the bar and we were kept awake until gone 2.30 in the morning by conversation from below. They obviously did not want us included.
Because of the overall unfriendly attitude,including 'Casper the unfriendly dog', who sits on the stairs and growels at everyone, we kept our spending in this establishment to a minimum, therefore we did not eat here, so we cannot comment.Our only way of registering our disatisfaction was to spend our money in the pub opposite.
We were only staying one night, so we were required to pay up front for our accomodation when we booked.We left immediately after breakfast, there was no-one there to say goodbye to,and was subsequently chased down the road being accused of not paying!! Apparently nobody had 'written it in the book'.
Needless to say, we will not bother again.Someone needs to get a grip here, and realise customers are not a nuisance, they are the lifeblood of any business, and without them, you ain't got a business."
- Travel date: Thu 14th of September 2006