10 Traveller reviews from Holiday Watchdog
"the worst time ever the room smelt funky there was dog hair all over the bed and floor and the cups and bedding was dirty and dusty! was ment tto stay 3 nights only stayed 1 night"
- Travel date: 1st May 2010
Great location, basic but good value for money
"We just stayed at the Travelodge in Newquay for two nights. We can confirm many of the previous comments/reviews. It was centrally located directly opposite the railway station. The rooms are reasonably sized, clean but spartan â a bedside table would have been useful. Tea and coffee making facilities were appreciated. The view from the sea facing window was great. The bathroom with a shower was fine. A bath mat and a hand towel would have been useful. We were not troubled by interior or exterior noise, though the bedroom doors were very heavy and banged. Staff were OK. We agree that is ridiculous in this day and age to have to pay Â£5 for an hourâs wifi or Â£10 for 24 hours. We recently spent 3 months travelling in Chile and Argentina and had free wifi in 26 out of 28 places that we stayed in. The other two had no wifi facilities. By the way, the Steam bar in the Great Western Hotel two minutes away has free wifi (and a fabulous beer garden with great views). We can appreciate some of the negative comments about breakfast, but for us it was OK. You have to be quick off the mark when the bacon is delivered. We thought it was fair value for the Â£6.50 we paid online. Car parking is an issue, with a maximum stay of 1 Â½ hours in the Aldi car park. I am not sure why Travelodge did not take some space in the car park, at least for overnight parking. We had to move our car from the Aldi car park to the Co-op car park for overnight parking (6 p.m to 9 a.m) and back to the Aldi car park before 9a.m and breakfast. Overall, at Â£32 a night for the room it was good value. We would not want to pay much more."
- Travel date: 30th April 2010
FAMILY ROOM VALUE FOR MONEY
"Staff were friendly and helpful. Room (127) was what you expect, clean and modern, but did have a sea view. Bath was a bit small but shower was hot and powerful. Only 1 pillow each, but reception did give us extra when requested. Buffet breakfast was good and plentiful and again staff were very helpful whe we requested anything. The location was 100 metres from railway station and 10 mins from the bus station. The evening bar meals could have come from Aldi next door, so would not recommend, but the pizza express 100 metres away does great food and has a fantastic sea view."
- Travel date: 19th April 2010
One of the Best Travelodges - but it is a Travelodge
"There's no point complaining about a lack of cupboards and bedside tables, this is what you get in all Travelodges (its clear on the website), what you do get in this Travelodge is a new, very clean Travelodge with friendly staff and the added lottery of getting some of the best views of Newquay from the floor to ceiling windows (although 14 rooms are internal facing windows). Buffet Breakfast at Â£7.50 (kids eat free) was what it said it would be. Don't get caught out by the Aldi Car Park, it uses number plate recognition and will happily send fines to people parking in it out of hours"
- Travel date: 7th April 2010
Great Location, lovely staff, BUT....!!!!!
"The new Travel Lodge in Newquay is excellent, good location, one very friendly receptionist (Sally!) who was very helpful. We had a lovely corner room, with views over the bay. The room was new, clean and well presented if very spartan! The bathroom is so small that you cannot close the door whilst on the loo! However there is a really good walk in shower although no products except soap! Just a couple of negative points. Firstly the Â£10 charge for early check in \(even when the room is available) is a real turn off and would stop me from staying there again. Secondly, the breakfast was pretty poor, even though its supposed to be all you can eat, there was no choice of egg, and very little of everything else. A charge forWiFi is utterly ridiculous, especially if the hotel is being marketed at business customrs and this policy neds to change as most traveller now have at least a blackberry or I-phone! Lastly, the day we left the Receptionist was as much use as a chocolate fireguard! She couldnt tell us the times of buses to the airport, didnt have the bus co. tel no., and showed a definate lack of interest. She could learn so much from Sally's approach! Comparing the experience to Premier Inn, they win hands down! Pity its not in the town centre or we'd be staying there from now on."
- Travel date: 5th April 2010
Credit where credit is due!
"We arrived at the Travelodge to be greeted by a smile and were checked into our rooms quickly with no fuss at all. We were visiting Newquay on a hen weekend, the staff had allocated us rooms next to each other which was fab and on check in we were asked to fill in a group booking form warning us about noise and smoking etc. All our rooms were clean and warm with tea & coffee facilities. We had breakfast in the restaurant the next morning which was everything that was promised. The staff could not have been any more helpful. I will definately be returning!"
- Travel date: 13th March 2010
Great stay in a friendly hotel with great location
"We stayed for Friday and Saturday night at the Travelodge Newquay Seafront, we arrived mid evening and were given a very friendly welcome. We found all the staff throughout our stay to be helpful and polite. Our double room was clean, comfortable, quiet and had great sea views from the floor to almost ceiling windows. The bathroom was small but the shower was powerful and again the bathroom was very clean. The hotel is a few minutes walk from the train station, it is close to bars, restaurants and pubs and the main shopping street. It's a short walk to the beach and approximately 10 minutes brisk walk to Newquay Zoo although we didn't visit the zoo so are going by the information given to us by the tourist information office, we did note however that there is a bus route that goes in that direction and stops close to the hotel. The hotel is based above an Aldi shop, we found the location quiet, even with our room overlooking part of the car park, but we visited the town out of main tourist / summer season so it wasn't too busy at this time of year. I would thoroughly recommend this hotel and would definately visit again."
- Travel date: 3rd March 2010
"Visited this hotel at the beginning of Feb and would just like to point out the great things about this hotel.... After reading a few reviews about this i was a bit hesitant, but was pleasantly suprised when i arrived. I was greated with friendly professional staff and management, checked in efficiently, and advised of parking (which it states on website there is none) and was on my way in no time to my room. We had decided to opt for the pre pay b'fast & dinner packages as we have children. The room (108) was spacious and had everything we needed, tea/coffee etc irons and hairdryers on request. The room itself was sparce, but as this is a travelodge this is what we expected. We proceded to the bar/cafe for evening meal and was served again by helpful friendly staff within approx 15 mins of ordering, all the food was hot and was fine. Breakfast the next morning was really busy, but the staff had everything in control and brought out food within mins of it being needed. Nothing seemed to be to much trouble. The Views (we were lucky enough to have a seaview) were out of this world and were even shown another room by reception for when we have a break later on in the year (minus kids).. Thank you for an amazing break........."
- Travel date: 27th February 2010
"Rooms were basic but expected that. But to not even have a wardrobe or bedside tables come on!! The only good thing with the room was the view over looking the sea wouldnt want to think what the view was like on the other side of the hall facing into town. Breakfast was horrific first morning buffett was empty and was cooked to order but was rubbish. Second morning there was buffet fresh as we got there, bacon and egg were cold so cant see how it was fresh. Third morning understaffed so was cooked to order. Would recommend eating breakfast out as its not worth Â£7.50 each. Be warned there is no parking and had some trouble getting spaces outside the hotel. They offer you the parking out the front on a single yellow line, aldi car park for a max of 1 and half hours or the car park at the railway station which you have to pay for. To top it off one beer was about Â£3.50 so go to bargin booze and take it to your room!!! Will never ever stay with travelodge again!!!!!!!"
- Travel date: 16th February 2010
lovely sea views,comfy rooms,dogs and horrid breakfast!
"If I hadi known this hotel had pets in the rooms i would'nt have booked! you could hear dogs barking in rooms and kids running around corridors! i dont like pet accomodation due to allergies and higene issues,what a shame in a new clean hotel. the room itself is lovely, ceiling to floor sea views,warm and cozy with a light up headboard to create a cozy glow and a flat screen tv. Travel kettle supplied is very hard to fill due to over large basin tap. there is no drawers only a very high shelf and about half a dozen hangers to put your clothes on. a very basic bathroom with a shower with no riser rail so you cant quite rinse everywhere as the shower head is fixed and quite high. The website shows a bath in double rooms but there is only a cubicle with shower curtain which annoyingly sticks to you and leaks on floor. DONT waste your money on the breakfast, i had to spray and wipe my own table while a lad slowly wandered around with no clue what to do, it took him 20 mins to bring out any food,which was scrambled eggs only and tomatoes, that was going cold while waiting for the bacon and sausage,in one small dish, everyone grabbed at. then there was no more yet it was Â£7.50 for a all you can eat breakfast?? couldnt eat any more as it was gone in a flash and not replaced,not that we was missing the bland microwaved luke warm offerings that where supplied, it was definatly the worse breakfast ive ever had!! the lad also sprayed cleaner on the hotplate which also landed in the food!! yuk! the bin was over flowing with rubbish too! Reception where polite and helpfull but you are told that parking in the car park in the road opposite cost Â£7 for 24 hours, we paid Â£7 at 3pm and it was only valid untill 10am the next morning, parking is a major issue at this hotel. all in all the hotel was cheap and cheerfull and clean as it had only been open 2 weeks, but it is right in the hustle bustle of newquay at the least scenic end of the resort and near to a couple of pubs/club that will be rowdy in the summer. nice for a winter break if you dont mind dogs."
- Travel date: 9th January 2010