Reviews summary

4
Good
( 282 reviews)
Brilliant
217
Good
55
Average
8
Poor
1
Awful
1
 

10 Traveller reviews from Holiday Watchdog

Lovely accomodation, secluded location, wished we'd stayed longer!

4
Good
by
Reviewed Wed 26th of December 2012

"A week in The Valley was the first self catering holiday my wife and I had done with our 19 month daughter, so we weren't particularly sure what to expect. As it was we had a fantastic time, with the accomodation in one of their "Haven" cottages absolutely great.

Everything we needed to get going was provided; towels, linen, "hotel bottles" of shampoo, even a few dishwasher tablets and some washing up liquid. The rooms were great - the master bedroom was a nice size with a gorgeously comfortable bed (lovely linen!) while the second bedroom was big enough for the provided cot and had two very comfy single beds (one of which I used a couple of times, when our daughter got unsettled by being away from home).

The open living room and kitchen was a good size, with dishwasher, washing machine, microwave, etc. For such a new, modern place, the TV seemed stangely small and old (it wasn't a flat screen, for goodness sake!), but overall we were very happy.

We didn't actually use the leisure facilties at all, although there was an indoor and outdoor pool, tennis and squash court available. We did eat four meals from the "Cafe Azure"; twice we ate in, while twice we took food away. The quality of the food was great - very tasty and well presented. It wasn't cheap, though - main courses were around £10 (with no discount for take away).

We were in cottage #34, which had a parking space outside the front door and, unlike most of the similar cottages, had windows toward the back rather than the front. Although this meant we didn't have a big picture window in the master bedroom, we enjoyed the seclusion; many of the other cottages had the patio right on the "road" between cottages, meaning one could stare in while walking through the complex.

In terms of things to do in the area, we'd recommend the nearby beaches (for example, Gilly beach in Falmouth) and we also thoroughly enjoyed a day's cycle from the Valley to Portreath on the North coast - a mainly flat and car free cycle of 90 to 120 minutes each way. We also enjoyed a daily cycle to the Spar in the nearby village (about 10 minutes, starting with a hill, but downhill on the way back!).

The only down sides:

- poor mobile phone reception (Vodaphone, is apparently OK)
- no phone or internet in the cottages (but there was free wi-fi and a laptop to borrow in the cafe)
- you do have to drive (or cycle) everywhere
- pricey!"

Holiday details

  • Travel date: Mon 21st of September 2009

A True Hidden Gem, quality and luxury.

5
Brilliant
by
Reviewed Tue 6th of November 2012

"My husband and I, returned yesterday having chosen The Valley to celebrate our 1st Anniversary.
We could not have picked a better location, we arrived with my parents, and our terrier dog Max, for a long weekend stay which we had booked at short notice. The staff were brilliant, very polite and efficient. There is a discount for senior citizens and we had a discount for late booking too!
The location is really peaceful, just the sounds of birds and a small river for us it was bliss! We were really pleased to find somewhere with the quality of The Valley that accepts dogs, as many dog owners like us may appreciate we do like some quality, our dog is well behaved (most of the time!) and doesn't leave a mess!
We chose a Haven lodge, all the properties looked amazing, we were genuinely taken a back at how big, clean and well thought out the cottage was. It was wonderful, bright, open planned, both rooms with en suite and a downstairs wc too! Our parking was right opposite, and we were only 1 min walk away from the Cafe and Pool area.
We had a lovely gift and card in the cottage for our anniversary, this was a really special touch.
Everything was thought of, right down to supplying, washing up liquid, dishwasher tablets, towels, hairdryer, toiletries, t towels, tea and coffee.
We had a takeaway from the cafe on the first night, which you take away on plates, beautifully presented! It was great food we really enjoyed it.
There is a small area on site where your dog can be walked off the lead, which was great for Max first thing in the morning, before we took him along for the day with us.
Our family and nephew visited on the Sunday to celebrate our day, and he thoroughly enjoyed the play area and the pool, young to old we all agreed it really was a brilliant find, my mum in law even used the word 'magical'
We wish we could have stayed for a week or two, but even the short stay we had felt like we had been away a lot longer.
We are now chosing dates to stay next Easter and possibly over the New Year, don't think twice this is a wonderful place to stay."

Holiday details

  • Travel date: Mon 13th of July 2009

New contemporary self catering cottages in beautiful valley setting

5
Brilliant
by
Reviewed Sun 23rd of December 2012

"The Valley is situated in a beautiful rural area in the heart of Cornwall. The area is ideal for country lovers but also close to the city of Truro with many unique and individual shops but only a short distance to Falmouth and wonderful beaches.
The cottages are clean and very well equiped - better than a home from home! All the staff were friendly and the site had the added bonus of leisure facilities including an indoor pool - ideal if the weather is not kind. There is an on site cafe that serves good food including take aways if you need a break from cooking."

Holiday details

  • Travel date: Mon 29th of June 2009

Perfect location and accommodation

4
Good
by
Reviewed Tue 6th of November 2012

"Have just returned from one of the best holidays yet. The accommodation was well equipped with everything we needed. A perfect location to explore Cornwall. Would recommend a visit to St Mawes via the ferry which is a 5 minute drive from The Valley. In the evenings get either get a taxi to Truro or stay and eat on site - which we did most nights and even had our food to take away. The restaurant manager went out his way to help us and staff were very helpful.
Outdoor pool wasn't as hot as we would have liked - but we got to have it to ourselves so the children didn't mind!"

Holiday details

  • Travel date: Sun 28th of June 2009

Lovely accomodation but little atmosphere.

3
Average
by
Reviewed Wed 26th of December 2012

"We have just returned from a week at The Valley. The accomodation is very nice - clean, well designed and very comfortable. Nice decor and well equiped etc. The indoor pool was great for a wet week!! The cafe is nice although does not open until 4pm - the whole place seems deserted and if anything the site lacks atmosphere. Internet access only in the cafe when open. A good location if you want to tour Cornwall but we found it a bit of a hassle to have to drive everywhere - especially to find a decent beach!!!"

Holiday details

  • Travel date: Sat 13th of June 2009

Great place, shame about the outside pool area. Fab food!

4
Good
by
Reviewed Fri 14th of December 2012

"Lovely location, a great place to stay. The valley is quite near Truro, Feock, Flushing, the King Harry Ferry & several open gardens. The beds are comfy, the rooms are clean. The shower was very good. We were staying in an upside down, detached house called the gallery. It was great, I would love to have one built for me. It was lovely sitting out on the balcony watching the sun come up in the morning, it was built off the kitchen and dinning room area.
The food in the restaurant was very very good, so much so that we ate there every night it was open, (unheard of for us). The menu changes daily & they are closed one night a week. the barman was very helpful & looked after us very well.
ok now for the little gripe. We did feel a bit 'out of season' they need to get the garden areas sorted out & the plants pruned, the outside pool scrubbed & mend the pump on the hot tub inside. We thought it a shame that the restaurant/bar was only open in the evening as we would have used it for a good cup of coffee & read the papers in the morning.But don't let that detract from what was a very good week, please."

Holiday details

  • Travel date: Fri 22nd of May 2009

Dog Friendly Luxury Self Catering in Heart of Cornwall

5
Brilliant
by
Reviewed Fri 14th of December 2012

"Our midweek stay at the Valley was perfect. We spent a long time trying to find dog friendly self catering or hotel accommodation which was contemporary, clean and modern. The Valley more than fitted the bill. We stayed in a Gallery cottage which had a double bedroom and a twin room, two bathrooms, one en-suite, a utility room, further WC, lounge, kitchen / diner, private patio and private balcony.

The cottage was private, we hardly bumped into our neighbours, and was not overlooked as some complexes can be overly developed.

The fixtures & fittings in the cottage were excellent, the bathrooms were top quality fittings and the bedroom furniture and linen were contemporary and luxurious. All the bedrooms, bathrooms and living rooms were very spacious, not like boxes you can get on some self catering breaks.

The lounge had two lovely comfy sofa's and the kitchen had everything you'd need. A real home from home.

We had no problems with our dog on the site, she was welcomed and had plenty of space to run around in the cottage and on the private balcony.

There is a dog walk which is in the acreage of the site, which then stretches out to public bridle paths. This was a great walk, but remember your wellies and have an idea of how to get back - it's very easy to get lost. You may also need to bath your dog on return if you have one.

The Valley is located just a few miles from Truro and so is well placed to connect to most activities and sights in Cornwall.

The beautiful beach at Perranporth is just seven miles away and is very dog friendly as well.

One place to watch out for if you have a dog is Mousehole (Mowzel), it is a very small harbour village with a lovely beach and quayside. However, dogs are not permitted on the beach or the quay and therefore this was a wasted journey for us.

I would recommened St Ives, St Mawes, Pendennis Castle and Padstow. Lands End was very tacky touristy with nothing to do unless you wanted to pay through the nose.

I would not hesitate to stay at the Valley again, a great secure site (electronic gates), dog friendly and superbly finished. All they need is a spa for pampering and perhaps cycling tracks within the site and they would have a winning formula.

The Valley beats Centre Parcs by miles for quality of accomodation and being more personal, it just needs a little more for the kids to do on site if parents don't want to go off in the car everyday."

Holiday details

  • Travel date: Sun 19th of April 2009

total relaxation in lovely setting

5
Brilliant
by
Reviewed Sun 23rd of December 2012

"We booked our first family holiday with our 5 month old baby at The Valley as it was listed as being very family friendly.

We found this to be absolutely spot on. The accommodation is first class - contemporary, clean, quiet and very comfortable (the beds are great!)

Would highly recommend this as a get away for families or couples looking for a quiet rural break.

It's also close enough to the beaches for those wishing to surf, and only a short drive to key locations such as Heligan, The Eden Project, and Fifteen Cornwall for some lovely eating.

We're already planning on going back later this year."

Holiday details

  • Travel date: Tue 3rd of February 2009

Style, comfort and dog friendly.

5
Brilliant
by
Reviewed Thu 27th of December 2012

"What a wonderful place to stay, with all the comforts one hopes for but rarely get in a holiday cottage.
The cottage we stayed in at the far end of the valley was ideal for those taking dogs as it was very close to a wooded footpath, with a wide variety of interesting dog friendly walks, particularly around the National Trust property Trellisick, where you get the sea,and winding paths through the woods along the creek.
The cottage we stayed in was no. 41,which we thought had the sunniest front garden in the whole site so it was very relaxing to just sit outside .
The kitchens are very well equipped with many local shops selling excellent produce, so home cooking was easy, on the other hand, the on site restaurant serves excellent food using local produce.
We slept really soundly, which is also very important when on holiday, the beds were divinely comfortable with very good quality mattresses.
All in all, an excellent weeks holiday and we'll be back next year!"

Holiday details

  • Travel date: Sat 15th of November 2008

Luxury self catering in Cornwall

5
Brilliant
by
Reviewed Thu 11th of October 2012

"Have just had a fantastic week here with my wife and young family. The accommodation was fantastic - 6 foot beds to sink into. Everything was very clean and tidy and great facilities on site. My young son has learned to swin in the indoor pool while my wife settled into the jacuzzi after a work out in the gym. The cuisine was great and having intended to eat out most nights we only ventured out once. Very reasonable, nothing too much trouble - we have already booked for the summer"

Holiday details

  • Travel date: Wed 12th of November 2008

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