Reviews summary

4
Good
( 3287 reviews)
Brilliant
1418
Good
1249
Average
395
Poor
153
Awful
72
 

19 Traveller reviews from Holiday Watchdog

Well worth the money!

4
Good
by
Reviewed Mon 18th of March 2013

"Stayed for two nights, great value and location excellent. Opposite Cabot Circus shopping centre where there are plenty of food outlets, all under cover.

Painless to get to, bottom of the M32, left into cabot circus car park, then short walk.

Save money on breakfast and get a bacon roll at the West Cornwall Pasty Company located straight through the shopping centre Nr John Wesley's Chapel."

Holiday details

  • Travel date: Thu 12th of November 2009

Clean, quiet and very comfortable

5
Brilliant
by
Reviewed Thu 29th of November 2012

"Late booking via lastminute.com for a Saturday night and was only charged £64. On arrival, I was told I could book breakfast at check-in for £8 instead of the £12 advertised so took advantage of this. For single person the room was very spacious with lovely walk-in shower (although not a power shower). Plenty of toiletries, towels, tea. coffee as the room had been set out for two people. Wonderful super-king size bed which was extremely comfortable. Check-in and check-out staff were extremely helpful and well mannered. Had a view over the back of the hotel and the room was very quiet, as was the whole hotel late on a Saturday night - a welcome change from most centrally located hotels in major cities! Didn't take advantage of the free parking but the receptionist booked me a taxi on departure which arrived within five minutes. Breakfast was fine but not as much choice as my recent stay at the Liner in Liverpool. However, the dining room was very spacious and quiet and surprisingly available from 7am on a Sunday morning."

Holiday details

  • Travel date: Tue 10th of November 2009

Fantastic - comfortable, clean and friendly staff

5
Brilliant
by
Reviewed Mon 18th of March 2013

"Stayed for one night. Chose hotel as in city centre, cheap and they paid for overnight parking - bonus as most of them don't adding substantial cost to stay. Hotel staff very friendly and accommodating. Hotel was clean and tidy. We stayed in a king size bed room but did not realise it was Canadian sized, so was more like a super king. Really comfortable. Double shower a bonus too. Wine glasses provided so decided to buy a bottle of wine from Tesco. Forgot a corkscrew but the bar staff were quite happy to open it for us even though we did not buy the bottle or any drinks there. Lovely hot buffet breakfast. Other reviewers confused about price - £8 on check-in, £12 if go down in the morning. Hotel just across road from Cabot Circus and 5 mins away from rest of Bristol stores."

Holiday details

  • Travel date: Fri 6th of November 2009

Clean, comfortable, central location, good value.

4
Good
by
Reviewed Mon 18th of March 2013

"The Future Inn is located right next to the new shopping centre in the middle of Bristol and provides free car parking in the shopping centre car park. This is a great saving in the city centre.

Room was clean with two double beds which was great for our teenage son. The bathroom was very clean with excellant fluffy towels and ample hot water.

Despite being on the first floor with a busy main road outside we could hear virtually no noise. The staff were efficient and friendly at reception.

As a budget hotel this is a much better hotel than the Travelodge we stayed at in Leicester recently and I would recommend it.

Restaurant charges £12 for breakfast but there are lots of cheaper alternatives in the shopping centre."

Holiday details

  • Travel date: Sun 1st of November 2009

Couldn't have asked for better!

5
Brilliant
by
Reviewed Mon 18th of March 2013

"The hotel was very clean and tidy and the rooms were kept in brilliant condition each day by the cleaner. We stayed for 3 nights and we had complimentary water and tea/ coffee, which was very handy. The hotel staff were very helpful and were able to open any bottles of wine that we bought back to hotel without a fuss. The car parking was paid for by the hotel, so we didn't have to worry about paying for a few days parking, which would have worked out rather expensive. The only thing I would say that I thought was a bit bad, was the price of the items in the vending machines. We definately got our moenys worth and We would definately go back there again. The bed was extremely comfortable."

Holiday details

  • Travel date: Sun 1st of November 2009

A SURPRISE HIT

3
Average
by
Reviewed Tue 19th of March 2013

"Booked this late and didn't really know what to expect,though had done a 'room check' on its sister property in cardiff. Stay got off to a good start at reception with a reduction in room rate to £49 and for that the hotel was excellent value for money. The double double room was a good size with large canadian beds and lots of extras that one would not expect at a budget type property such as a bottle of water, toiletries and a large selection of fluffy towels. The hotel itself is reasonably new and whilst staff were young and inexperienced they did their best to please in an informal manner. Even the parking was free at the shopping centre multi story car park next door. As a 'chain' newcomer this gives far more luxury than its main competitors and is ideal for a value break or even a limited business stay. Certainly well above premier and Holiday Inn Express standards in fixtures and fittings and general levels of comfort. Recommended!"

Holiday details

  • Travel date: Sat 31st of October 2009

Unimpressed

2
Poor
by
Reviewed Thu 21st of March 2013

"Arrived by car. Free car parking at Cabot Circus multi-storey. Pedestrian exit from car park very hard to find (not the exit to shopping centre) and no signs to the hotel. Hotel is known as Future Inn Bristol or Cabot Circus Hotel which leads to more confusion. Having found the place (don't rely on calling for directions from the car park as mobile reception is poor), check-in took over ten minutes. Grumpy staff with poor english, Visa card not accepted (used it with no trouble later that evening) and malfunctioning system that did not want to 'code' the keycard. Eventually arrived at the room (got to be the slowest lift in Bristol) and was pleasantly surprised. Reasonable size, huge bed, pleasant outlook to the rear. However for a new hotel their are very irritating design faults. Light switch turns all lights on/off - you cannot, for instance, just have one bedside light on - to read in bed, you have to have all the lights on. How stupid can you get? To operate the aircon you have to get on your knees and preferably use a torch and a magnifying glass to see the controls. Curtains do not keep out the light (it comes over the top) so woken early. Bathroom OK . Bath plug broken.
'Hot' water was tepid in the morning (very hot the night before). They managed to imply that I did not know how to run a hot tap. I told them to forget it, as was thoroughly irritated by this point!
Room service consists of the guests going to fetch it for themselves from the bar. Did not use restaurant as menu very unimaginative - various grilled meat only. Cooked breakfast advertised at £12 but did not try it.
Hotel very well situated for shops and chain type restaurants, otherwise little to recommend it. They offer considerable discounts but I cannot see them getting away with the full price with the competition available in Bristol."

Holiday details

  • Travel date: Wed 14th of October 2009

Lovely big room - good value

3
Average
by
Reviewed Fri 22nd of March 2013

"Staff were very helpful when we got lost and needed directions on the phone. Check in and out was quick and easy. Nice big bed. Bathroom - compact but nice - big shower.
Didn't bother with breakfast as there are plenty of restaurants that do breakfast in the shopping centre opposite. Free parking was nice."

Holiday details

  • Travel date: Mon 12th of October 2009

Good Location, Bad Service!

2
Poor
by
Reviewed Wed 20th of March 2013

"I was quite impressed at the location of the hotel but very disapointed with the hotel itself, staff at reception were rude and spoke very little English. The rooms were clean but basic. The decor a bit dated for a new hotel. As for value for money I paid over £100 for one night stay when i could've stayed somewhere else a lot cheaper for the same quality. Overall a disapointment!"

Holiday details

  • Travel date: Mon 5th of October 2009

Superb Customer Service, Excellent Rooms, Great Food

4
Good
by
Reviewed Mon 18th of March 2013

"The hotel is perfectly situated with easy access to an impressive new shopping centre, restaurants and main line rail and road links. When i made a complaint as a result of disturbance from a neighbour i was moved (and upgraded) 3 floors away. My first room was impressive enough, with the second leaving me spoilt for room. Staff are very friendly and breakfast was excellent. Two downsides, room only has one main light switch and hotel restaurant menu is a bit boring if you don't like big meaty dishes."

Holiday details

  • Travel date: Mon 5th of October 2009

Great Value

5
Brilliant
by
Reviewed Mon 12th of November 2012

"We only stayed one night but have no complaints.
The welcome on arrival was extremely impressive, they couldn't have done more for us (I think the chap was called Louis). In fact he was far too polite and well presented for a youngster!
We had a large room and the bed was larger than a double. It was clean and had everything you need (toiletries, coffee etc).
We did not try the breakfast as there lots of options in the shopping precinct opposite.
Overall I would stay there again."

Holiday details

  • Travel date: Thu 10th of September 2009

Brilliant value

5
Brilliant
by
Reviewed Wed 7th of November 2012

"Good value hotel opposite the new shopping centre in the centre of town. Easy access off the M32, large beds, flatscreen tvs with internet access etc. Paid £69 for room only on a Saturday night, would stay again."

Holiday details

  • Travel date: Sun 30th of August 2009

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