31 Traveller reviews from Holiday Watchdog
"Hotel is fab,Really clean, food lovely plenty of choice. Regardless of some reviews, we were there for two weeks, never once did we have trouble getting sun loungers. Would recomemd to anyone. Side is a lovely place,the only thing that gets you down is the constant hassling in the town from the shops and resturants.Drinks very expensive in the hotel. "
- Travel date: Mon 15th of June 2009
Arum Good Hotel But Book Double Beds!
"We have just recently arrived back from a weeks break in Turkey staying in ARUM Barut Hotels.
The hotel itself is nice and very clean. The housekeeping staff are very friendly and also the service staff within the restaraunts.
The food was reasonable but drinks are pricey. Buy water from the little shop next to Staudamm restaraunt and then only drink what you need for dinner, them bills do add up over a week!
Entertainment in the hotel was a bit poor and aimed at German humour.
A lot of Germans staying in the hotel when we were there, shows good standards of the hotel, But I find that if you have a young child with you like we did, they will give you evil glances and looks if this child is deemed as noisey, even though he was just excitable like all young children should be on a holiday.
The rooms in the Arum are reasonable, however when booking through with Direct Line holidays and promised double bed, we received 2 single beds which the hotel then pushed together. This was extremely uncomfortable and eventually we were offered a "Family Room" with a proper double bed but poor sea view. The hotel did this for us and Thomas Cook were useless in resolving this for us.
The outside facilities are good, also very clean. The pool is big enough with smaller pools for children. The beach area is rocky and a bit dirty in between the Queen hotel and ARUM boundary."
- Travel date: Wed 29th of April 2009
we have just returned from our holiday a...
"we have just returned from our holiday at the Arum Hotel in Side.the hotel was fabulous and the weather was hot hot hot.Our only complaint was that the drinks in the hotel were a bit pricey but we solved that problem by taking a short walk to the local supermarket as many other guests did.Another little moan was that the restaurant waiters were a little aloof and seemed to prefer the German and Russian guests to the British and we were definitely in the minority."
- Travel date: Mon 6th of October 2008
Spotlessly clean, pool area fantastic, f...
"Spotlessly clean, pool area fantastic, food was second to none, staff very friendly. Location of the hotel is also good as it is away from the hustle and bustle of Side itself, which is easily accessible by the dolmus, 1 euro per person. Near to the hotel is a selection of bars,restaruants and shops. My only complaint which prevents me from giving it 10/10 was the Air conditioning, there was 8 of us in 3 rooms and the a/c in all of them was poor. The hotel actually turned it off at 5am and switched it back on again at 9.30, we knew this as you could feel the sudden rush of cool air in the dining room. In the evening the reception area was so warm that all the doors and windows were open to try and cool it down, and when we came out of our room to go to dinner, even though our room was barely cool, it was like walking into an oven. From all accounts the hotel is being renovated, there is a show room on the 4th floor, I hope that they will sort out the a/c at the same time. Despite this, would we return, probably yes. "
- Travel date: Mon 1st of September 2008
Just got back from a fortnight in the Ar...
"Just got back from a fortnight in the Arum Apartments, and we had an absolutelty amazing time. It was my first time in Turkey and couldn't have had a better first impression. The heat was mind blowing- 45celsius in the day and 25-30 at night- so DO NOT forget the suncream!
The hotel is fabulously clean, and the pool and beach are fantastic (although you should enter the sea in front of the Sunrise Queen Hotel next door due to the rocks). There are great food and bar facilities in the hotel, although it is quite expensive if it's not included in your holiday price. We had breakfast in the hotel a couple of times and ate in the local restaurants the rest of the time.
The only thing the apartments could have done with is a toaster, and it is probably a good idea to take insect repellent- there were often ants in the bathroom sink but it really can't be helped in the hot climate.
Side is a lovely town, the Roman ruins are amazing. There are absolutely hundreds of restaurants and shops to look at (anyone visiting Turkey for the first time shouldn't be put of by the people touting for business outside every single shop and bar- at the end of the day they only have about 6months to make enough money for the rest of the year. Most are very friendly and it only takes a firm but polite "no thank you" to make them back off). Tip: the fake designer clothes, shoes, bags etc are all great but do avoid the perfume- it tends to wear off after about 10minutes!
Side is 50minutes walk from the Arum, so if you can't face that in the heat, I would reccommend the Dolmus buses rather than a taxi- just flag them down where ever you are (they generally beep as they approach you) and it only costs 1euro per person.
Nearer to the hotel we found that the Brothers, Staudamm Restaurant and the Orient were the best places to eat- particularly the Staudamm where we made friends with all the staff- they have Turkish nights every week which are excellent fun. Also the Staudamm is attached to a very handy food shop- which is the first you get to 5minutes walk out of the hotel. If you find a place where you like to eat don't be afraid to go back- plates of fruit, raki, liqueurs and turkish tea or coffee can all be yours on the house if the staff get to know you!
The organised day trips are also great fun- we took a boat trip to Manavgat and saw sea turtles, and a jeep safari into the Tauros Mountains which was absolutely fantastic- do wear old clothes though as you get covered in dust! We also did parasailing and banana boats, which can be organised from the huts on the beach and are all very safe.
All in all an excellent holiday- I will definitely be goin back to Turkey soon!
- Travel date: Wed 27th of August 2008
Me my Mum and Dad have just visited this...
"Me my Mum and Dad have just visited this hotel and we cant fault it! It's fantastic!
The staff are lovely and friendly and cannot do enough for you. From the moment you step into the hotel till the moment you step onto the coach to the airport, you feel well looked after.
The food is amazing and there is a huge variety! I'm a fussy eater and I loved it.
The pool is wonderful and very refreshing! The entertainment during the day is brilliant with activities for all ages such as archery, aerobics, mini club etc.
The beach is beautiful and always clean, as is the whole hotel! The only down side to the beach is the rocks in the sea, you just had to be careful. Also you can spot sea turtles on the pier!!
All the local Turkish people we met were really friendly and were always up for a laugh!
The rooms are very spacious and you feel right at home! They are spotlessly clean.
If anyone was unhappy with this hotel (Mrs C Keener) then they will never be happy in their entire lives. =)
- Travel date: Sun 17th of August 2008
Fantastic! My sisters and I went for a...
My sisters and I went for a relaxing break with a 6 month old baby. The hotel was beautiful, the beach right on the doorstep but the holiday was made even better because the staff were excellent. Working in extreme heat, they were always eager to assist. They were brilliant with the baby. Naturally hospitable and polite. A great big thank you to the bar staff excluding the bar manager who was obviously on a power trip and treated his bar staff very badly. "
- Travel date: Sun 6th of July 2008
Just returned from our first (me, husban...
"Just returned from our first (me, husband and 9 year old son) holiday to Turkey and couldn't have picked a better hotel.
It had everything we wanted and more - the food was lovely, the staff very attentive and helpful. Bedroom was spacious and cleanliness was very high throughout the hotel. Lovely decor and good quality furnishings.
Pools were great, especially enjoyed the pool bar.
Kids club was run by the hotel, which meant that there were activities throughout the day instead of the 2 hour fixed session that UK run tour operators tend to have.
Used the spa for a turkish bath - would recommend.
Couple of things wished we knew before we went - beach towels are provided daily (could have done with extra space in the case!) and hotel operates a room charge card so actually didn't need to take much cash.
Wherever we went prices were in Euro's so don't feel you need to take Turkish lira.
Would recommend and will be going back."
- Travel date: Sun 25th of May 2008
One word, fantastic. Great resort, fant...
"One word, fantastic.
Great resort, fantastic hotel, would recommend and would go again. Mostly German and Russian go there, small amount of English people.
Side currency priced in euro's then Turkish lira!
We went in June 2007, arum hotel fantastic. Free sunbeds, beach towels, and safe in room.
Staff really do look after you, nothing too much trouble.
Go to the queenâs bar for a good night out. Best Turkish dancers/belly dancer than all other bars. Dancers are not allowed to ask for money of customers.
Should mention from midnight music in queens is for the younger generation!
Arum hotel is the best we have been in for the price, try it."
- Travel date: Wed 1st of August 2007
I would recommend this hotel to everyone...
"I would recommend this hotel to everyone. From the moment you were dropped off to the moment we were picked up to go home. The hotel is set in beautiful surroundings, and the public areas were always kept immaculate, the staff just never seem to stop working to keep the standards 1st class.
The swimming pools were lovely and kept at a perfect temperature, and the beach was always clean, drinks are available 24/7 and staff are always willing to assist. The hotel was predominantly German but that didn't bother us, well, apart from the majority of the sun-lounger spots been taken up by 8am (so get down early) although we never had a problem on the beach, even at midday.
The food was fantastic, and there was always lots of choice, and it was always refreshed throughout the meal times. Salads, breads, cold meats, hot dishes, pasta, local and international dishes and lots of yummy deserts!
The entertainment was a little bit on the basic side, but the children's club always seemed popular and would be recommended if you take any children. We ventured 5mins walk from the hotel and went to the local bars in the evening as they are cheaper and a bit more livelier than our hotel. The locals love 'us Brits' down there and are very friendly without any harassment. For a more varied night out the Dolmus stops outside the hotel and is 10mins into the centre of side with plenty of bars, shops, restaurants.
Rooms were lovely, and very spacious. They had the added advantage of free safety deposit boxes and air con. All have balconies, and even as a basic room we were given a super king bed! Cleaners came everyday, and did a fantastic job.
I loved this hotel so much that I'm going to book for next year. I've been a few times to Turkey and nothing compares to this hotel and resort (big thumbs up! and cant wait to go back)"
- Travel date: Fri 13th of July 2007
We stayed at the Arum for a week in an a...
"We stayed at the Arum for a week in an apartment on the third floor with an magnificent view of the pool and the sea. The hotel is really nice and the staff is willing to help in any way they can.
There are mostly German, English, and Russian guests and a few Scandinavians and most of the staff speak English and/or German. The staff that run "Arum animation" mostly speak Russian and English, I don't know how well they spoke German, I nowadays prefer English as my German isn't as good as it has been.
The Animation-team work hard for the guests and there is archery, water polo, darts, water gymnastics and lots more to do. We had a archery contest between the Russians and the Swedes and we all won refreshments from the pool bar.
After that contest we had Russian friends for the rest of the week even if we didn't have any common language to use. The pool bar is really a pool bar as you can sit in the water in the pool and have a drink. Just beware not to knock over a glass on the marble top and get broken glass in the pool!
You can't use money anywhere at Arum. When you check in you will get a credit card that work everywhere in the hotel except in the shop. It doesn't matter to much as the prices are higher than outside the hotel and the shopkeeper isn't very service minded anyway.
We didn't use the shop much. If you take a five minute walk to the main road you will find shops and restaurants that are a lot cheaper than at the hotel. Just check that you get a reasonable price and you hassle when you buy stuff other than food. To haggle is an art and always do it in a polite manner, the result should be "win-win" and both parties should be satisfied. Never be rude, you don't always get the price you want. Most shops and restaurants take both Liras and Euros.
The rate is pretty fair in most places. Postcards are cheap (0.50 to 1 Euro for 10!) but buy the stamps at PTT (the post office) as the shops charge you double to compensate for the price of the postcards.
We ate at a number of restaurants around the hotel and in Side town. "The brothers" is close to the hotel and they will serve you a good meal at a decent price. We ate at "The brothers" a number of times and the staff is very nice and make you feel very welcome. "Linda" and "Queen" are good too and we found that will all serve you a well prepared and good meal and the service is very good.
If you go down to Side (30 minutes walk on the beach or 5 minutes by minibus, "dolmus") you must try the "Tropical" or the "Ottoman beach restaurant.â You can get free transport to the "Ottoman". Go there just before the sun sets and you can watch the turtles and a beautiful sunset. Avoid the restaurants around the harbour, they are more expensive and charge you for all different kinds of things.
You have to live with the annoyance of people at the door trying to get you in their shop or restaurant. Just smile and say "no, not today.â Just keep in mind that the designer clothes, fragrances and other stuff are all fakes, you will always get what you pay for! If you go to Manavgat (2 euro by Dolmus) on Thursdays there is a market.
You will find all the stuff you find in the shops in Side, only 20 times more. But there are also some things that are not the mainstream tourist merchandise like spices, handicraft, also. There is a fruit and vegetable market that you must visit, buy some cherries, apricots or a melon.
I could write a lot more about Side and Arum hotel but you must find that out for yourself. We didn't know what to expect from Turkey beforehand but we are all very taken by the country and the people and we will certainly visit Turkey again and probably stay at Arum."
- Travel date: Wed 27th of June 2007
Overall I thought this hotel good. Visit...
"Overall I thought this hotel good. Visited in May '07.
The staff were very friendly; spoke good English (majority) always willing to help which I couldnât fault. They wouldnât let me lift a finger, not that I wanted to.
Hotel was clean. Very good standard. Except the light outside the main door was hanging by wires! Apart from that perfectly fine; clean spacious... getting a revamp in Dec. would love to see how it turns out because wouldnât have thought it needed doing
Main criticism I would say is that itâs a little over run with Germans! Not that bad except the hotel mainly caters food wise for them. Which isnât so good if are a fussy eater. And you donât like really hard cheese...and frankfurters...
Also if youâre planning on going take tea bags, you wonât get a decent cup in the hotel less you use bout 5 bags!
Also lifts are tiny. And not much mobility not fun, especially if youâre stuck with Germans and donât speak German!
Wouldnât like to visit the hotel in peak seasons as I think it would get to cramped at the pool areas.
Beach is a little dirty, sea wasnât to clean either.
Also the shop in the hotel is very expensive, so venture out a little bit further and go to a shop on the strip just outside the hotel.
Also go to a bar called 'brothers' lots of fun to be had in there! Wicked time!"
- Travel date: Sat 19th of May 2007