Holiday Village Turkey Hotel
11 Traveller reviews from Holiday Watchdog
I went on 13th to 28th and DO NOT RECOMM...
"I went on 13th to 28th and DO NOT RECOMMEND. the photos that you are shown before you go are not even of your hotel. they are of the hotel next door. when you read reviews people say the foods rubbish but its not that its not nice, its just theres not much variety. there is no reps, no first choice, theres one thomson rep who comes when thers welcome meetings, but she not interested and hardly any trips, they say u can go waterpark on your last day BUT ONLY IF ITS A SUNDAY and then get took to airport, why would u want to go on last day???!! theres many hazards such as: to get out of swimming pool u walk down a ramp, not so much as walk, more as fall flat on ur back and hurt urself and see lots of kids and adults do it too. and reception just laugh, not helpful. this hotel is supposedly 5 star BUT EVERYONE WHOS BIN WOULD RATE IT A 1. also, if you do intend on going, HOW UNFORTUNATE, as it is a waste of money, i went for just short of 600 for two weeks, and next years prices start at 1000. if you go, TAKE EUROS, as better. travel agent tells u take lira, but they charge euro, double it and add money on, so your losing at least 20p for each pound. EUROS ARE WORTH MORE DO NOT TAKE LIRA!"
- Travel date: 29th July 2008
1 Word - Brilliant
"Ok let's get the bad bits out of the way first - there were none!!!! Serious this was a fantastic hotel and a fantastic holiday overall. From when we first got there, we were greated with a nice cocktail. The porters brought our bags up to the rooms and the check in process was painless..... yes painless. The hotel itself is very clean. In fact, all day every day you see cleaners dotted around keeping the place clean and tidy. You have to take your hats off to the staff. They get paid peanuts yet they work so hard and have great pride in their work. The food was lovely..... the buffett restaurants tend to have 2 or 3 fresh meals being regularly cooked as well as the pre-prepared foods. There are also 3 restaurants you can pre-book - please go to the Turkish one (Lal). It was lovely. There are also plenty of snack bars dotted around the complex serving food and drink. My daughter had a fantastic time. She is 3 and disabled. Yet the staff treated her like a princess - especially the Kids Club. Special mention to these guys. They took my daughter in and looked after her along with the other kids. Despite not offering 121 treatment for the kids (ratio 1 to 15) they still got an extra member in to look after her. The evening entertainment is not cracking but hey, the days in the sun def made up for it. If you are dithering about booking this hotel - DON'T. Go for it - I will be again next year."
- Travel date: 23rd May 2007
Plenty of Room... for Improvement!
"Just come back from Turkey Holiday Village booked through First Choice and I must admit I have mixed feelings about the whole experience. We did enjoy our stay and we will probably go back to Turkey as we are impressed with a natural beauty we were not expecting. The resort is beautiful, the staff in general are friendly and helpful, the room was espacious and nicely decorated, the swimming pools were clean and not crowded at all, there were always enough loungers for everyone... the kids clubs seemed to be really good too, we cannot comment on the entertainment as we did not go to any of the shows. The Spa was great and the price was quite reasonable for the turkish bath/massage/face mask. At times the food was quite nice and even though it was boring in the end there was always enough choice. Now to the things that need improvement: * The 'All Inclusive' does not really work as such in this resort, you still have to pay for things like mini bar, room service, some drinks (even juice for breakfast)... we have stayed in one of the Iberostar resorts in Mexico and the difference was abysmal, really, it seemed somehow that they wanted you to spend extra and they even give you the TOM watch even if you are not interested in using it... in my opinion it was just confusing for people and in the end you could not use it for anything but the bars? what is the point... * The especiality restaurants... was sick for two days after eating at the Italian and my husband had the same experience after the Asian one, the food was not great either, a plate full of chicken 'bits' (not breast, looked a bit dodgy...) with no rice or anything, fried banana was nice though, we had to wait forever to get our food as well, in total we were there for an hour and a half... The only decent one was the Turkish wich was really lovely although we ordered different mains and we got exactly the same thing? and it didn't make us ill, thank God! The system to book these doesn't work either, if you stay one week you get one visit to each, if you stay two you get exactly the same when you should have twice. You can only book for the same day after 9:30 which means that if you are going on a trip for example you miss your chance... also you may have to queue to book it. The restaurants were almost empty when we ate there which does not make sense, they have the chefs there doing nothing and queues in the buffet restaurant. * The food elsewhere Breakfast was ok, no bacon and the sausages were probably made of chicken disguised with some spice, scrambled eggs a bit watery but in general there was a good selection there. No juice unless you paid, only some squash drinks that were full of sugar, colourings and not much else. Snacks were quite bad, economy burgers that tasted really greasy and chips with everything, the pizza tasted better but it had the same breakfast sausages again... I hoped to see some onion, mushroom, peppers... but no, it was just cheese and sausage... they also did nuggets and fishfingers and rubbish like that for the kids (?), personally I didn't think of this as an option for lunch and you had to queue and get 'smoked' and smelling of fat in the process... yuk! The buffet offered a wider choice and it seemed to have a lot of Turkish food, meatballs, chicken in sauces... ok, it varied but somehow it was quite repetitive, same type of dishes day after day and some suspicious 'reappearances' like same potatoes served again for dinner with some peas on top, same meatballs in a red sauce, same dry cakes with some chocolate sauce over... mmmm, that feeling that you had seen them before was quite commonplace. When there was something different like kebabs for dinner... the queues were terrible and you could spend easily half hour just waiting just to find that the food was gone when you finally got there and then you had to wait further 15 minutes while the food was cooked... found that exhasperating! of couse, most nights I ended up stinking of food and in a very bad mood. The fist few days it was fine because the hotel had just opened for the season and there were less people there but as more guests arrived it was clear that they were struggling to cope and it was impossible to find a clean table and the food got more boring. Just for the record, I am not British myself and I am not a fussy eater either, I normally try anything and I am used to a Mediterranean diet as i come from Spain. I am not a gourmet but I know about food and the quality sometimes just wasn't there, sorry! must try harder. * Late checkout? we paid for this but still were quicked out of the room by 6 pm, which meant another 9 hours in the lobby with a baby... nightmare, there is always some rude person around that is more interested in being loud and getting drunk than in showing any consideration for the majority of people there trying to sleep and waiting for their pick up... I really think First Choice should find some options for the people who are in this situation and find them at least a suitable place to rest while they wait... late check out in this case should have been midnight. * Mosquitoes are a pain, we avoided being out in the evening but we had no room on the last night so we were literally eaten alive, still really itchy and swollen now! they had some sort of pest control while we were there but it didn't seem to do anything. * Rude people, unfortunately always some of these (also some lovely families there). I saw a woman sticking her finger in the desserts to taste them... uggghhhh and some kids peeing in the showers with parents nowhere to be seen, of course! Just a note to say I was a bit worried about travelling with a 1 year old and finding the food suitable... but in the end things seemed to work out fine and he did have a great time even if he had a bad tummy for a couple of days probably due to swallowing water in the pool as he refused to eat the food from the buffet even if I put it in the blender, I think the spices even mild ones put him off. We were able to buy fromage frais from the shops in the town and some baby food from a supermarket called Migros when we took the Dalyan boat trip (we stopped at the town on the way back). Not sure the babypacks are worth it, the pushchair was quite dirty and a bit rusty, better off taking your own... In short, nice resort and a good family holiday best for a week as two seemed a bit much. Don't miss the trip to Dalyan and 12 islands but book from town. If you have booked already, relax and enjoy, no place is perfect anyway."
- Travel date: 20th May 2007
Not for Disabled
"When I booked this accomodation I was assured by First Choice that the hotel was suitable for disabled people. On arrival at the hotel the room which was supposed to be a disabled room was totally inadequate, shower inaccesible for full time wheelchair user, bed too low etc. When problems reported to rep tried to help but unsuccesfully which resulted in disabled person unable to shower all week. Very disappointed that with all the pools available there was no pool hoist for disabled. There is no way this hotel although only been open for a few years was designed in consultation with a disabled person. Nearly every evening bars ran out of vodka but suprise suprise they did have the branded vodka which you had to purchase. Evening entertainment appeared to be good for children but not much for adults"
- Travel date: 14th May 2007
Better than we thought
"After reading the reports we nearly cancelled the holiday but decided to go with a open mind, and are we glad we did, we had a fantastic time. We were greeted with a cold drink and our cases taken to the room, check in was easy, just what you need after a long flight. The room was large with plenty of room for the 5 of us. The kids ( 6 and 4 year old twins ) had a whale of a time in the kids club every day for on average 4 hours, 2 hours in the morning 2 in the afternoon, my wife and I were lost as we sometimes wanted them to go with us but they had to go to the clubs. We did do some excursions but they are best booked down in the village as half the price, make sure you do the seven island one, it was superb. The animation team worked hard and were a good laugh, especially the shows in the ampitheatre for the kids early evening, absolutely fantastic. The food was okay, not fantastic but not bad either, there was always something that catered for all tastes. Finally the pools, I lost count how many, they were brilliant, they more than make up for the poor beach, where the sea was dangerous for the kids. If you are thinking of going here you will have a great time."
- Travel date: 6th May 2007
Lovely Hotel, Food needs addressing though
"Went to the Pegasos Palace in Sept 2006 for a week all inclusive. The hotel was immaculately cleaned and there were loads of sun loungers and pools available. I was really impressed when we arrived and the staff were really helpful. Took mossie spray due to it being on Marsh land but to be honest wasn;t really any moggies, just huge "killer wasps" even the waiters flapped when they got to close. Entertainment repeated after 1 week so glad we didn't stay for 2 weeks. To be honest the entertainment was geared for kids and the ocassional quiz was slightely boring, as were the evenings as there was no where to go except the local town which is small. We stayed in the Jacuzzi suite, which was just a normal bath with jets. Although room was nice. Had satelite TV with all English channels such as ITV, which came in useful after a couple of evenings as we got that bored. Went to a couple of trips to Dalyan and the mud baths which were great and also went on a local boat trip which was really relaxing. The Effes beer was lovely but the vodkas must have been "weak" because one evening a drank many and didn't even feel tipsy. The food, well to be honest I have a strong constitution but by the 3rd day both of us came down with food poisoning and we were really ill. The food itself was nice to eat. They catered for many tastes and kids, but personally as a chef I thought that they were trying to provide too much variety on too big a scale. Saw many kids with broken arms as the tiles around the pool were ultra slippy. The last day a storm errupted, and the hotel had its roof ripped off, the electricity went and the drains were up the slopes so the hotel lobby got flooded. Everything literally shut down and the hotel came to a standstill. We thought this was really amusing as the hotel was only built afew years ago and no one thought of putting drains in the correct places so the poor Turkish staff were sweeping rain uphill! Met some really nice people. For kids its great though, playstations, bowling, games room, pool tables, soccor school and loads of pools. If I had a family I would go back, but at the moment it needs the local town to develop a bit more. Take a tip from me, don;t book trips with the reps, go to the town, there are loads of trips for half the price and the market is the place to go for a good haggle, just don;t let the bracelet women drag you up a back street.lol"
- Travel date: 13th March 2007
Pegasos palace 1 word fantastic
"Highly recommend a brilliant hotel,loads 4 the kids 2 do,pools activitys & kids clubs r all fab,food`s excellant,but beware of the mossi`s take plenty of repellant,they sell 1 in sarigerme called sin kov,which they say is fab,we took jungle formula which 4 us was vry good, would deffo go bac again :)"
- Travel date: 13th March 2007
"Stayed at this hotel for a week from the 1710. Booked a jacuzzi suite which was very nice. Bath was a liitle small but the bed was nice and big. The staff were excellant and the service at the restaurants and in general was of a high standard. The food at the main restaurant was very good with alot of variety and the theme restaurants are a must. Did overhear some people tcomplaining about a lack of food options for their kids. Maybe they should feed their children something other than chips, especially when in a different country. Went on the mud bath excursion to Dalayan which was excellant apart from going to the carpet factory at the end of the trip. Best part of holiday was hiring the speed boat at the beach by the hotel. Awesome. Went to the local market on Sunday which was nice but you do get hassled quite a bit. All in all the holiday was good value for money and reccomend this holiday to anyone."
- Travel date: 31st October 2006
"Dont know what the others are moaning about we had a great holiday, yes there are loads of mozzies around but that is no fault of the hotel is it? Kids had great fun on the waterslides, so did the adults, there are some undisirable people there but dont let it spoil youre holiday in such a lovely hotel"
- Travel date: 27th October 2006
Holiday to Give A Missl
"I read the reviews and decided to go and make m own mind up Hotel was very clean, excellent kids amenities, food excellent, restaurants were well advised to book excellent yob free, sarigerme how Turkey was years ago brill. But, the select rooms were a joke, the express check in non-existent, First Choice rep appaling, full of "get here mums". People over 50 took the holiday to stay teeth less all holiday even at night, drank in the better bar and saw 2 fights in 1 week, staff miserable, buffet restaraunt like a zoo with parents watching kids stick fingers in sweets and ignoring this appalling behavior, people still in the bar at breakfast time after all nighters i could go on forever. WE are not snobs but expect standards Do not stay here pay the extra and go to the Titanic in Lara brilliant. The Sarigerme tours next to taxi rank brilliant see Byrom the trips were very cheap and good value, intersting good food we did them all to get out of the hotel Had a good rest though as we stayred most nights in our room after 10.30 to avoid the agro that we do not expect or tolerate on holiday Wouild not adise anyone to book this hotel unless you are seasioned drinkers and like zoos !!!!!!!!!!"
- Travel date: 21st October 2006
dont take kids under 3 they will hate it so will you
"we stayed there for 1 week (that was long enough) our daughter was 2 1/2, she took ill so she has to stay out of the heat and away from the pools so the only other thing for her to do is ten pin bowling (with a two and a half year old, I don't think so). There is nothing but swimming pools. Our daughter went to the crech which she did enjoy but it cost Â£17 for 3 x90min sessions. But if you are 3 and above there is free clubs all day ( none of the kids clubs carry first aid kits so if anything happens to your child they take them to the doctor whom charges Â£30 just for a consultaion). The beach isn't safe for young kids as its a gravel type of sand and once in water there is a steep drop so it isn't very safe to play on. The adult food is lovely but the kids is terrible they only put on kids food in the evening all they get the choice of is brick hard dried up black nuggets, pulse beans with tomato sauce on top horrible sausages, pizza or soup. Our daughter lived of ceral for breakfast and chips and an apple for lunch and tea every day. We had a jucuzzi suite its not worth the upgrade except for the kingsize bed as the bath is tiny, the sky tv is good, you can hear music getting played loundly throught the clomplex from 6am till 1am."
- Travel date: 16th October 2006
Holiday Village Turkey Hotel is also called
- Holiday Village Pegasos Palace Hotel
- Pegasos Resort
- hotel holiday village pegasos palace