Grand Villa Sol Apartments
17 Traveller reviews from Holiday Watchdog
Absolutely appalling,bad management unfriendly staff no entertainment to noisey because of drunken people either screaming and shouting or fighting
"Has we as a family just returned from staying at the grand villa sol...they say what you pay for which I understand but OMG Freddie the manager DON'T like the fact you go out to eat or drink and becomes really nasty with you! Has for the place itself is filthy chicken and hens on your balcony...no bed change or clean towels in a week when asked for one they brought up 2 soaking wet! Add extra to your bill even thou you didn't have the drinks..men beating on there partners he did nothing !!! Freddie would send his staff to follow you or find out where you go to eat and drink coz he didn't like it coz we didn't stay in at his! Freddie (manager) has no customer service or how to speak to people...apathy from yelling. It should be rated 000 on trip advisor it's not suitable for family's....has there's no entertainment only drinking....that's it!!!! So before you book please read reviews if watch dog reads this the place needs to be shut down.... But apart from the horrible apartment our visit to turkey was beautiful just like every other time. Also forgot to mention you don't get no sleep because of the drunken people in the bar which he allows (Freddie ) to continue to get drunk and rowdy! !!!! 😲😔😩"
- Travel date: 1st October 2018
What avgreat holifay
"What a great hotel from the minute we got there the staff were fabulous our rooms were on the 3rd floor and because my mum cant walk up the stair Freddie said he had two rooms down stairs we could take. The rooms are basic but large and clean. The food is amazing and we got half board for 12 a day for me and the hubby 5 for my 7 year old and free for my 3 year old. They also threw a birthday party for my daughter they did balloons a cake and sang and danced with her. Cant not say more about this hotel the staff made the hotel they entertained the kids and us every night and day. I would return to this hotel in a heartbeat cant wait to go back x We only stayed here for a week and then traveled to Rhodes for a week i wish we stayed here for the full two weeks xx."
- Travel date: 11th August 2016
Do not go there.it is vile
"We arrived at 2am and had booked a ground floor room,as my friend and myself are disabled..We were told we would have to take a 3rd floor room,or wait until 8am,we decided to wait,however at 8am there was still no room for us..Exhausted we asked to see manager,no idea who we did see ,but he got so angry,he went to slap my friend who they knew had ms, but one of the waiters stopped him so booked taxi to police station and never went back there,no refunds nothing but we were just so glad to leave.We found a good hotel and have been here since."
- Travel date: 10th September 2014
AVOID LIKE THE PLAGUE!
"Before you start reading this i want you all to know we are not moaners who just look for faults/problems, we have stopped at the villa sol twice before the last and this was out worst and last time there! this place is vile, we arrived to be greeted by the staff and freddie the evil manager and they were all friendly and remembered our names which was nice, we were then taken to our room which was the room we stopped in last year (A4) and were shocked immediately. none of the fault from last year, which we informed them last year of had been rectified! the sink was still hanging off the shower door still did not close, the toilet flooded, the door came off the bathroom windows were cracked and rotting the curtains were ripped the kitchen taps were looses and pretty much all the plug sockets hanging out and 3 large random circular holes randomly about the walls. we were shocked but decided we would 'plod on' and most the most of it. we tried and it was impossible! the problems in the apartment were annoying on a day to day basis but what annoyed us more was the terrible and noisy balcony, as it faces the main road in armutalan! and the waiters would walk past all the time and stare! also there is no fitness suite or spa or high speed wifi! the wifi only works in the restaurant and they change the password if you do not spend enough money! they also try and black mail you into eating at there 'restaurant' by saying they do not make any money on the apartments and they only get paid on commission from the restaurant! bearing in mind they are always running backwards and forwards to the bookies for bets :? however we did eat in the restaurant on our 4th night there as they had been nagging every day!! and we were shocked, i ordered spaghetti bolognaise and the other two people in my group ordered shepherds pie and pizza, the spaghetti was well just that with a bit gravy and a few peppers! i complained and was told this was not the case in turkey :? i have been to turkey 7 times before and we eat at this great little restaurant (new year bar, only 2 seconds away from the villa sol, opposite golden orange) and know this is not the case!! the second person in my group ordered shepherds pie and this was a bowl of mince/gravy with a swirl of liquid mash potato in the middle and a side portion of chips! the pizza was described as edible! we then asked for our bill which took 35mins to be brought over to find it was over charged by 40 lira to 96 lira!! we complained and the head waiter, sleezy simon and he corrected his error :/ he is a slime ball but not as good as his trainer the manager freddie!! we then left to persavire with our holiday and it was going alright for 3 days, the staff ignored us except on a night time for evening meals and the cleaner did not clean out room we had to do it ourselfs, but we were happier when they did not speak to us! made it more enjoyable. on the 6th night of our holiday i had been out with friends and came back to the apartment with friends to get some money, the waited outside the villa sol restaurant far exit and i went in, got some money and was walking back through the restaurant when simon shouted i ****** your mom i took this light heartedly but insulting and continued walking and shouted its fine i ****** yours too. he then chashed after me and tried to punch me in the face however there was a few of us and this did not happen! they then proceeded to ruin the rest of our holiday, money and jewelry went missing when we had been out for meals and also when the cleaner did turn up, however when she did turn up she did a good job. all in all the best part of the villa sol was leaving the hell hole! i hope the next time i see it, it will be crashing and burning to the ground, but by no doubt with the way it is being run now it will be! please spend your hard earned cash somewhere else! we also had been talking to lots of couples and families who were also unhappy there but they did not want to cause a fuss by putting it online however i believe that most people nowadays look online and at the reviews."
- Travel date: 17th September 2012
GRAND There is nothing GRAND about this hotel
"Where do I start,myself,wife and 2 teenage kids,booked in on 13th of July ,for two weeks ,checked out on the 14th of July that's right we stayed 1 night,the apartment was terrible,the bathroom had mould on the shower screen a window hatch also had mould ,the toilet was yellow with stains the bathroom door on the inside was dirty,the kitchen/living room,had holes in the wall ,an extension cable 4 the tv just hung in mid air very dangerous,the door out to the balcony was dirty with mould and unpainted ,there was no air conditioning available in the living room where the kids were meant to sleep the pool was small and didnt look clean nobody seamed to sit by the pool this has honestly got to be the worst hotel in ever stayed in please don't go there,you will not lyk this hotel DONT go there,we booked into club excelsior 4 the rest of our holiday at our expense ,but well worth it ,excelsior was lovely,"
- Travel date: 3rd August 2012
Just to say
"Got back yesterday didn't wonna leave:/ the villa sol was best apartment in turkey, the rooms were very basic but very clean and spacey!! The entertainment of the nights was boss but music had to be lowered down at twelve when your in a party mood,witch was the only thing I didn't like(but still amazin) The waiters were always happy to help a full of energy, The food was very nice and cheap witch made it even better and you didnt have to spend a fortune on 1 meal:) Ozzy, JayJay, kevin, simon, freddie and eddie made my holidayy fabb miss them! Ozzy was the best waiter ever everytime he helped or did something for you but although the staff do make you feel a home my fav was ozzy beacuse he was just soo... cute and gorgeous;) I will miss All of them and thankyou for a fab holiday xxx Lauren :)"
- Travel date: 6th July 2011
The most fantastic staff who go all out to make everyone's holiday fun,fun,fun!!!
"What can I say, an amazing holiday. Just got back from Turkey last night and felt so sad. My friend and I went to Grand Villa Sol with our two 14 year old daughters for one week. We didn't know what to expect but what we experienced was absolutely amazing. We started with a small hic up with our room but that was sorted out by the lovely Sinan(Simon). The staff work long hours but were never too tired to make us laugh. Nothing was too much trouble and Freddy (Feremez) the manager made sure everything ran smoothly and always said his famous phrase 'no problem'. JJ , MJ, Sammy, Eddie, Azad, Simon and Freddy made our holiday the best. Without these guys the place would not be the same. They put on great entertainment and the place is very lively in the evenings. On the last evening I was meant to meet my brother who had arrived in Turkey that morning but we wanted to spend as much time as possible at the Grand Villa Sol and so he and his family came to join us. His children (14year old and 18 year old) loved Grand Villa Sol so much that they wanted my brother to change their accommodation. Leaving on Saturday was so hard; it was as though we were leaving our own family. There were lots of hugs and kisses and a very emotional goodbye. Today we have spent the whole day wishing that we were back at the hotel. We will definitely be going back for 2 weeks next year (I just hope all the staff are still there). Parminder"
- Travel date: 27th July 2009
spotlessly clean, good food and friendly staff, good value for money.
"my husband myself and our teenage daughter and her friend got a good deal for a week in marmaris through goldtrail. we stayed in grand villa sol appartments and we had a brilliant week. The food was excellent and the staff were all helpful and friendly. The rooms were basic but cleaned every day , fresh towels and bed linen, and we had air conditioning which was all we wanted as we were out most of the day anyway. We got the dolmus outside the appartments and it only cost 5 lira for us all to go into the town centre which would have been about 25 mins walk and they came every couple of mins. The girls made a lot of friends and we would have liked to have stayed another week. big thanks to jj, eddie, davey, little ozzy and the rest of the staff for making our stay so enjoyable. will see u all next year. The mcelhone family Belfast"
- Travel date: 24th July 2009
Best holiday can't wait to go back
"Stayed at the Grand Villa Sol Apartments and had the best holiday ever.The staff were amazing so friendly they couldn't do enough for us. They had entertainment on every night some thing for everyone old and young. The food was excellent and the rooms were very clean and serviced daily.We could not fault the hotel or the staff it was the best holiday we have had and can not wait to go again.A big thanks to all the staff."
- Travel date: 19th July 2009
Great Time At Villa Sol!
"we stayed for 1 week at the villa sol, at the end of August, will certainly go back. Staff went out of their way to help make us welcome, they were really good with the younger children too. We ate there every night good variety of food and excellent presentation. Entertainment was brilliant. , variety of shows each night. Accomodation was clean and comfortable. Cleanned daily. Close to all amenities."
- Travel date: 13th September 2008
Holiday of Holidays
"I have travelled throughout the world and never have I experienced such friendly, helpful people as I did at Grand Villa Sol. If you have never been to Turkey before, like my wife and I, then this is the place to go. It has everything a family, or couple, could want. Use it as a base or just lounge around the pool and be waited on hand and foot. We have been so impressed that my wife and I are going back at the end of August for 2 weeks this time. Super holiday, made possible by Freddy (the boss) and all his staff- JJ, Michael and of course Eddie. Thanks lads, see you all again soon. David & Karen Palmer Belfast"
- Travel date: 8th August 2008
Fun, Fun, Fun
"This is our second trip to Villa Sol and yet again we had a super time. The apartments are clean, spacious and exactly what you would expect for the price you are paying. I have read some negative reviews and basically you get what you pay for, so folks if you want a 4 or 5 star apartment then you have to pay 4 or 5 star prices! The staff at Villa Sol are friendly and make your stay there most enjoyable, in fact the staff are the reason that we went back again and shall be returning next year. Jay-Jay, Emre, Serge, Karem, Eddie (the Italian) are all super chaps and Feremez (the owner) goes above and beyond the call for duty to help make your stay most enjoyable. The restaurant is also excellent and being a fussy vegetarian I was never disappointed with the great food. For a fun, reasonable priced holiday in the sun then come to Villa Sol."
- Travel date: 3rd August 2008