Elegance Hotels International, Marmaris
20 Traveller reviews from Holiday Watchdog
Loved this hotel BUT!!!
"We stayed at the Elegance from the 23rd to 31st July 2007. Our party consisted of 2 adults and 3 children aged 10, 11 and 15. Hotel room are very clean and nicely decorated but, do not have any tea making facilities. Reception staff are occasionally not helpful. Hotel has 2 pools BUT both restricted to 6pm. Temp still high in the evening (27 to 29 degrees) so could not get to cool off if shopping during the day!!. Breakfast is typical turkish so dont expect beanz on toast!!. We were Half board, but did enjoy the evening meal as plenty of variety to choose from. Oh and if you dont fancy using the drinks from the mini bar in the room. You will NOT be allowed to bring snacks or drinks from outside!! Hotel has roof top bar and 2/3 lovely restaurants, but they are expensive to eat in f you like your alcoholoic drinks. Eating out might be an option! Try FREINDS nearby. They serve full ENGLISH breakfast yum!! Hotel is very clean. Shops and restaurants withinin a few feet!!!! Hotel did not have much
real entertainment for children, however do have night entertainment and disco at times. TRY adjacant hotels for night life!!! a must! Overall, I loved the hotel but, the STAFF are a real let down. TIP: buy a decent site map!!! And book any excursions outside of the hotel if you can as their Public Relations Office doesnt offer much choice. Most excursions are insured , but be careful. Plenty to do and eat so dont worry if your a water sports person. Most will offer boat rides and trip to Rhodes!!! Enjoy, I will go back to marmaris again, as the locals are very lively and fun to be with!! Beautiful, Extravagant site!! Bye Parveen xxx"
- Travel date: Tue 31st of July 2007
Lovely hotel - expensive drinks - Good resort
"We stayed at this hotel for 2 weeks from the 25th May - 08th June 2007. The hotel is smaller in comparison to other 5 star hotels in the resort, but this does not mean that it lacks in style etc...
My room was on the 1st floor with a Garden view (situated above the childrens play area) - and at no point during our stay did we have any noise problems (except on the final day when some essential maintenance work was taking place and drilling had to be done), although I am sure that anyone with a pool view room would have experienced problems as one of the restaurants/bars next door usually plays music until around midnight.
Facilities - The hotel has 2 lovely pool areas - there was never any problems getting a sunbathing spot and at times found we had the pool to ourselves which was lovely. If you prefer a quieter sunbath the pool with the water feature was lovely and peaceful (although the bar area around this pool was not open during my stay) while the pool near the beach front tended to be a little livelier due to the outdoor eating, open bar and DJ (although the tunes were mellow during the day). The hotel has an envious decked pier area where by day you can laze around on huge comfy pillows and mattresses which by night turns into a lovely 5* candlelit restaurant area. We ate there one night and the food was delicious and the service of a very high standard (ladies are offered pachminas to keep them warm if it gets cold in the evenings). The hotel also serves meals around the sea facing pool area and the food is absolutely faultless, prices are very cheap in comparison to UK - a pasta dish costing around Â£4 - Â£5, although you can get cheaper meals out and about around Marmaris.
The Food - We were on a half board basis. Breakfast consists of mushy scrambled eggs, soft and hard boiled eggs, Omlettes, Sauteed potatoes, Pancakes, Cheese, Turkey/Salami slices, Cereal, fruit and breads/pastries. Tea, Coffee and fruit cordials were free and you could buy freshly squeezed Orange juice for 4YTL (just less than Â£2) per glass, which I thought was pricey. Evening meal usually consisted of a Pasta dish, a meat dish, Rice, Salad and desserts. My main criticism was that there was not enough choice at all and for fussy eaters or children this could be a problem. Drinks at this hotel were very pricey and the hotel will not allow you to bring your own onto the premesis (our bottles of water from the local supermarket were confiscated from us).
All in all - The hotel is lovely, the drinks are pricey and the system they use for purchasing drinks/food (a tab system where everything is charged to your room and paid for at the end of your stay) can be dangerous! It could be very easy to overspend and for other people to charge things to your room no so please make sure you keep all your receipts. The mini bar in the room is also expensive so beware of that! Some of the staff at the hotel aren't very friendly (usually the front desk staff) and there are hidden costs to certain facilities - such as the Playstation. We were stung on this and the girl who runs this facility (who works in the jewellers) overcharged our son for using this (saying he has spent 3 hours on there) which was completely untrue. When she was challenged about this she was extremely rude and argumentative although the hairdresser in the hotel came to our rescue and tried his best to sort this out for us. In the end we paid up (only Â£7) but it was more about principal.
Mentioning the hairdresser - he was fantastic, but hidden away and never as busy as he should have been. My partner had a Turkish shave about 5 times over the holiday from the hotel hairdresser and a couple of haircuts - the prices were very cheap (he is also fabulous for straightening hair without the need for GHD's!).....
Would I return? Yes. Regardless of the bits of odd jobs going on, and a few ignorant staff the positives outweigh this. The hotel is in a quiet location and it is a nice stroll into the livelier area which is nice as your not stuck in the thick of it.
If you go - please do some of the trips. Boat trips around Â£10 for a full day including lunch which were lovely and relaxing, but make sure you shop around as some of the agents do try to overcharge you. We visited all 3 Aqua Parks in the area and paid Â£24 for the one in the mountains, Â£20 for the one on the beach front and Â£18 for the one near the Mosque (this price was for 2 adults and 1 child), although the one near the mosque is not as good as the other 2.
Eating out - If you like Indian food make sure you visit the Taj Mahal restaurant and the Mandarin for Chinese which is owned by the same people and in the same building. The food and service are first class and a 4 course meal for 2 including a bottle of wine would set you back at 32 YTL which equates to around Â£13 - this at both the Chinese and the Indian.
Changing Money - Cash machines are everywhere and I got around 2.5 YTL to the Â£1. The foreign exchange shops don't usually have a very good exchange rate so be careful of this. But saying all that we paid English money everywhere and for everything, the Turkish people are happy for you to pay this way and will ask if you want change in Lira or in sterling (even on the markets) - which is great.
Travel - Dolmus buses run through Marmaris, the orange ones run through to Icemeler and cost 1.75 YTL (about 65p) and the aqua coloured ones stop before Icemeler and cost 1.25 YTL (50p). Taxis are expensive in comparison to Dolmus buses and transfers to and from the airport are aroun Â£40 each way.
All in all we had a great trip and can't wait to return!!! You do get hassled, but if you ignore this you will be fine. The Turkish people are very friendly indeed and if you enjoy haggling and shopping - this is the place for you!"
- Travel date: Tue 19th of June 2007
"I would like to say that this is a very nice hotel, which is kept very clean and has excellent standards of fixtures and fittings. It has a lovely featured pier into the sea which is a sunbathing area during the day and an a la carte restaurant in the evening.
My first concern is the layout of the Elegance, when you compare it to the Maritim Grand Azur, you will see what I mean. The hotel is in an 'S' shaped piece of land, which means it is overlooked by inferior accomodation. The front of the hotel is noisy in the middle of the beach front bars (don't go to bed before 1.00 am) which may be a problem if you want to catch some sleep before that early flight. The rear has noise from other bars and a road where buses come and go through the night dropping off holiday makers. The middle of the hotel is the best position for noise, but not much of a view!
Secondly the hotel price of local drinks was too high and measures too small. To the point where hardly any one was drinking with their meal in the buffet restaurant. 5 star prices and small measures on local produce not good.
Thirdly, one of the a la carte restaurants and the rooftop bar were not open. General maintenance, painting, plastering and planting flowers was all happening throughout our week. Although this did not disturb us, by the first week of June I would have expected this all to be completed.
Finally the level of behaviour and courtesy from many of the guests (Russians) was appalling."
- Travel date: Sat 16th of June 2007
Fab, hotel, and location
"Myself and my family stayed at the Elegance for the second year in a row.
My party consisted of 4 adults, two in mid fifties and two in mid twenties.
The hotel has been renovated since our previous stay.
both our rooms were amazing, no complaints other than the prices of the mini bar. but what the heck your on holiday.
The staff were all very friendly and made us feel very welcome.
good selection of food also.
all in all a great holiday had, Thank you very much to all the staff.
if you know Turkey, you will know that their standards are not like those of the UK, therefore a five star hotel in Turkey is not just the same as a five star in the UK,however we have a lot to learn from there customs, manners and hospitality.
Can't wait to return next year."
- Travel date: Wed 30th of May 2007
"Have just returned from this hotel and have already booked to return next year. Couldn't find any fault at all, absolutely brilliant holiday. This 5 star Hotel really lived up to expectations. Lobby is very chic, the rooms are all newly renovated to a high standard, especially bathrooms, and the whole place is lovely. The food in the main restaurant was excellent and varied, and the buffet is as much as you can eat. Friendly people, excellent room, always kept clean - what more can I say! Beach towels are supplied so there's no need to take your own. A great holiday at a great Hotel. Best regards, Lisa"
- Travel date: Thu 5th of April 2007
NOT 5 star!!!
"Well, let me start by saying that i picked this hotel based on the fact that it was "5 star" and it didn't cost much. it was the off-season when i stayed here, however, i was not at all impressed with the overall condition of the room. it was very clean, with the exception of a pubic hair on the toilet and some misc. "dust" of some sort on the edge of my sheets. the mattress was not actually a king size, it was two twins put together, and they were clearly very old. "worn-in" most definitely. the carpet was very worn as well, like 20-year-old worn in. as for the mini-bar, though, it was fully stocked but severely over-priced. by the way, there aren't any prices on anything, and you get a big surprise on your way out the door with the bill. the TV channels we really bad. nothing worth watching ever. the bathroom was obviously not taken care of the way it should be. clean, yet very old stuff, like mildew around the tub, the toilet seat was yellow, and the showerhead had nasty calicium deposits caked up on it. i wasn't impressed when i turned the water on and RUST came out. not sure where from, whether it came up from the drain, or out of the faucet. the water didn't get very hot either. the room service was good, but the man who brought us our food stunk to high-heaven!!! he smelled up the entire room!!
all-in-all, not 5 star, but i wasn't completely dissatisfied. the room was more like 3 star to me. but we are talking about turkey, and i am from the U.S. so i am not sure how low their standards are compared to ours. if you decide to stay here, just be warned!"
- Travel date: Tue 21st of February 2006
really good location
"i stayed there in oct 05 with my mam and my 8 year old son, hotel excellent really peaceful that time of year but not much going on for my son just the playstation room, i wouldnt go back with children but i am going back without them in may as the hotel is just fab, the location of this hotel is perfect, the jetty where you sunbath has a great views right round the coast line, i would defo recomend this hotel as the best i have been in in marmaris for adults who want to pamper and relax in style."
- Travel date: Wed 14th of December 2005
be careful about hotels watersport
"hello every one
we were at elegance hotel for one week this summer .the first day of staying we rent two jetski from hotels beach after our skiing one of those turkish people told us you damage one of our jetski and you crashed to each other !!!!.but we never crashed to eachother or to other things because there are nothing in the see just the water .but they are insisted that you are damaged our jet ski and must pay money for reparing the jetski and they called expert but they never could proof how their jetski were damaged and just accuse to us and all the time they told us you are lieing and its too strange for me!!!!.at least they charged us 250$ !!!
all of them are fraudulent be careful and dont rent any kind of watersport from them .we never forgive them at all .... -------...."
- Travel date: Mon 15th of August 2005
"Just come back from the elegance and have to say i was not that impressed. The room that the hotel website shows is not the room you get. Room is way smaller and the double bed is 2 singles pushed together, when we asked about this we were told all the rooms are the same. The 2 hotel pools were very noisey with constant activities so was not really any chance to relax. Food was ok but repetative, however the location is really good.
All i can say is that do not compare this hotel to a usual 5* as you will be disappointed, its more like a 3/4*. I believe the grand azur is much better??"
- Travel date: Wed 20th of July 2005
nice beach , excellent location - average food and service
"Very nice jetty shapped beach, excellent if you want to spend relaxing sea & sun vacations. The food is ok but not very much diversity . The rooms and service are not execllent but could be considered above average. As a sum, it has a very good ratio of price/quality package especially for honeymooners or families"
- Travel date: Fri 10th of September 2004
elegant hotel good craic!
"Stayed at the Elegant hotel July 09. Arrived approx 5am and we were greeted by two lads that helped us with our luggage. The place is very simple, clean, basic but very tidy.
We were a bit uneasy at the start of how friendly the hotel personnel where, but we got used to them very quickly and got settled in.
With this hotel u get what u pay for, its cheap with no kitchen, fridge or TV but u dont go on holidays to stay in ur room!! Your not allowed to bring anything into your room as well (but how will they ever know-we did)
The food is nice, the atmosphere nice and with it being small not only are the rooms close to the pool but every1 gets to know every1. We met some really good people from GLasgow and Donegal. Its close to the beach and bars to which is good. Drink prices are resonable but make sure and settle ur tab b4 going to bed cuz it can accumulate very fast and b4 u know it u owe them a fortune.
Downside is there is no entertainment but some hotels over there are very strict about music licensing etc.Overall really enjoyed the hotel,The staff were really friendly and good craic with good english and would always be willing to help!! marmaris has that much to do, a hotel shud only b used for a roof when u land back drunk at 4am!!
- Travel date: Fri 24th of July 2009
No Air Con!!!!!!!!
"Un!helpful staff!!! Numerous complaints about air con no atempt to fix it!!! room nothing special!! very expensive no 5 star more like 2!!!!!!!"
- Travel date: Sun 29th of March 2009