15 Traveller reviews from Holiday Watchdog
Much needed break, superb weather but not for the finicky traveller!
"Our young family of 4 stayed 10 nites all inclusive booked via Thomas cook. Both flights were on time and the in flight meals were value for money. Took roughly 1 hour from Antalya airport (collected in nice new mini coach) dropped first to majesty mirage hotel in Kemer. Porter immediately took our cases while we checked in. No record of our stay on hotel system so fumbled through paperwork a little embarrassed to prove I had booked. Room okay, we hadn't upgraded so was given a standard single room with twin beds plus one camp bed, then a guy arrived with another camp bed and assembled in corner. Was a little squishy but clean and newly decorated, would recommend upgrade if you want privacy from other family members! We wedged the bed up onto the patio doors for fear of either children falling from 3rd floor balcony. Both camp beds were uncomfortable but bearable, pillows very good. Room view was mountains and breath taking, all views from all rooms are sea or mountain views and all fantastic. Maid cleaned every day and was lovely. Always tip the maids and they will look after you! Weather was glorious 40 degrees every day, if thats too hot for you- book another country! Beach too hot to walk on, even in flip flops, sand wasnt fine but big sand lol. Dont take towels, there are many in your room and you get given pool towel cards per person, to exchange at the towel bar. Choice of 4 pools, each clean but couldn't smell much chlorine? Food okay but was sometimes repetitive, do not expect a fry-up in the morning, maybe a fried egg with frankfurters - mainly continental breakfasts with crap tea and bearable coffee. Lunch by the pool is same each day - pizza, salad, chips, pasta, chicken kebab but only if you get there quick and is slowly replaced. Lunch in main restuarant is better. Dinner is okay and there is much choice in the Olympus main restaurant, if you hate kebabs don't go to turkey! You can book the waiter service restaurants, which must be booked the day before between 10-11am, choice of turkish, latin, italian and fish - No menu to chose from, simply served 3 courses which can pretty much be found in the main restaurant anyway, although the ambience is nicer and less manic. Overall, we enjoyed our holiday, it was a much needed break but I wouldn't go back to turkey. We found half the Turkish staff at this hotel unpleasant and sometimes rude, the others - well mannered and friendly. 80% of the fellow guests were Russian, which also meant the evening entertainment was catered towards them. Don't be put off by this review, it was a very pleasant holiday - just remember your on holiday, it's what you make of it, the sun is always shining and it's a well deserved break!! Xxxx "
- Travel date: 25th August 2012
got food poisoning
"staff dont speak english got campybolator ederitis food poisoning pool freezing meal times chaos have to leave toewls on the floor to have them changed if ya tidy you keep the same towels all week camp bed was a joke so uncomfortable cat roaming everywhere and fighting over food in the restaurant enternainment bad no english translation"
- Travel date: 21st November 2011
ignorant bar staff
"we went middle October, 4 adults and 1 boy age 9, bell boy took us to our room, shambles, needs a comlete overhaul,we complained to thmas cook, he said the hotel was full but he would get the room changed by the following tuesday, we decided to stay in the room as we did have a bottom floor and the room was clean. Animation staff were very ood and very friendly. As for the bar staff at any of the bars, they were so rude and ignorant, they would just pour the drink for you, thats if it was available,and serve the next person, the order would not be finished. One one particular day we asked for wine,this was at the pool bar,he completely igored us. We complained about him. The restaurant was a joke, you had to hunt for a table, when you did get one there was no cutlery glases or even wine on the table, we had to set up the table ourselves. I went to the bar and asked for wine, he says the wine is out on the tables, i said there was none at ours, he siad well i will get to one. We are still waiting. The meals at night were your usual stews, fish, turkish meat. And lots of cooked chicken, thank goodnes we liked the chicken. Also by the time you got your meal it would be cold. Th entertainment was rubbish also, usually the hotel puts on entertainment but all we got was shows for the children. We were so disappointed in this hotel as we like to try different hotels in Turkey. I will not be trying any others. We have been to the paloma grida and the turquiose, they both were excellent."
- Travel date: 30th October 2011
Fun Frolics 'n' Food Poisioning :-(
"Weather Great Hotel Poor Stayed 9 nights Contracted Food Poisoning at the Hotel. My GP confirmed : Campylobacter (Google it, Nice) Not! Food needless to say was to UK standards very low. First and last time to Turkey "
- Travel date: 22nd June 2011
Good territory and building. Very nice p...
"Good territory and building. Very nice park Awfull food. The choice of it is OK, but 90% is just not eatable. Cleanliness of the restaurant is 0. Personnell is not friendly, and is offering low service. Bathrooms need to be rennovated. Airconditioning is not working"
- Travel date: 18th September 2008
we had a great time !!!!!!!!
"We have just returned from 14 days at the Mirage Park, We have never seen such a clean hotel or such freindly staff. Except for going for a Turkish bath on the second day we did not leave the resort until we left to come home to Wales, As everything we needed was in the resort ,Rooms are cleaned daily and towels are changed daily , You dont have to take beach towels as the are supplied.With approx 6 eating places and 10 bars you could eat and drink all day, We even had a midnight feast at 1a.m. As in previous reports Yes there are a lot of Russians but they are shown no favouritism but the resort staff. The guest relations staff have even brought in european BBQ'S every other night at the Beach Disco . This gives you a break from the Russians and a chance to meet more Brits. The Animation Team are brilliant and do games all day and shows in the night ( Micheal Jackson show a must). Whilst on this holiday it was my 40th birthday, Louise the Thomas Cook Rep arranged for champagne , a cake and fruit deliverd to the room also a Turkish meal that night , This added to the enjoyment that we were having. We met a lot of lovely people and although the brits were the minority we became one happy family and will keep in touch. We will definately return to this resort . Best hol ever ."
- Travel date: 9th July 2007
Not highly recomended
"A very large hotel in beautiful surroundings can get cloudy due to local mountains though. Hotel is clean but alot of smoking areas . Food was good but not exciting. Nationality ratio was over 95% Russians and about 1% English, I recomend Turkey and the area, the turkish people are lovely but maybe a hotel that supports a more even nationality ratio."
- Travel date: 5th June 2007
"holiday on average was ok hotel certainly not 5 star at best 3+ rooms nice size over blanket stained carpet dirty and stained shower did not work properly nor did air con. far to many russians who are very ignorant and with no table manners all staff were very nice but not enough to compensate for the amount of guests we had to stand in queues for about five to ten minutesat the bars to get drinks as only one barman per bar. annimation team were. very good also our tour rep was great.as a familey of four adults we will not be going back again , hotel seems to be as if itis running on a low buget."
- Travel date: 28th May 2007
nice hotel for relaxing
"its a good hotel, for relaxation... foods are very good and tasty, rooms are wide and confortable, hotel staffs are very good and warm. nature around the hotel is really ver nice. I have visited olyimpos historical region it was fantastic.. also in this season you can swim because sun is shining and sea is hot enough. Hotel is organizing historical tours to the antalya area if you wish, also antalya region is very historical area..."
- Travel date: 28th March 2007
Mirage Park Resort, nice place, but to many Russians.
"We recently stayed in the Mirage Park Resort, this was are first time to Turkey, and it didnât disappoint us. Our Holiday was with Thomas Cook but flow with First Choice and again we have flown with many companies, but First Choice were again A1, they told us why we were going to be four hours delayed, and this is people ask for, the truth, instead of a technical fault. We arrived in Antalya, and the first view of the airport is wow, all air conditioned and all in marble, plus there was people there if you needed help. I needed wheelchair assistance and we were fast tracked. The drive to the hotel was really lovely you have the sea on one side and the mountains on the other, but the way they drive over there has a lot to think about. We arrived at the Mirage Park Resort and the bell boy took are cases and when we booked in and filled out there form, by the time we got to are room the cases were there. Are first experience with other people in this hotel we at breakfast, the majority of people staying there was Russians, and us brits go on joking about the Germans, well Iâm sorry the Russians have nothing on them, They were ignorant, they didnât queue and they didnât know what politeness is, We did have a small problem with some Russians playing music loud, but after going and seeing the customer relations officer, and these people were moved. We wanted to upgrade to all inclusive (its cheaper doing it when you get there) and we went with are Thomas Cook rep Sarah, and she sorted everything out. With ref to Sarah, I normally think that rep are there to sell you everything and forget about you, Sarah is the only rep we have found so far that put you/us first, if there was a problem she sorted, if you think you should have something, she sorted it, if you wanted info she had it, in all I wish other reps could be like Sarah, and she was one big reason we didnât want to come home. So if any Thomas Cook Management are reading this, please take some lessons from Sarah, she is one reason that we will probably go with Thomas Cook next time. Anyway the Mirage Park, the rooms were normal size with 2 single bed, there was the normal shower in the bath and but very nice and clean, there was a mini bar, that was refilled each day, but we never used it, also if you put your own drinks in the mini bar you will get charged for it. The dinning room is big, but you do need to get there early or fight with the Russians, they have a eating area out side where they also have food cooking on a barbecue, they enjoy cooking alt of lamb, turkey, veal with a allsorts of veg and potatoes, they also had a diet table, and a salad table, for dessert there was lots of fruit or Ice cream, I have a veggie daughter and there was plenty there for her. The Mirage Park has 2 pools, one is the slide pool and the other was a big pool that the animation crew, played games in, at each pool there was a bar, and when you arrive you get a towel card each, you go to the slide pool (aqua Pool) and give in your card and you get a towel, when you finish you take it back and you get your card back. The one thing that will bug you is they have a couple of photographers, and some time they pest you for a photo, but after a few days they get the message. The Mirage Park leads down to its own beach which is a shingle beach, which leads on to a pier, there is jet ski, paragliding, banana boats, scuba diving which were all extra money, the beach goes step down when you enter the water. There is also security staff always around the resort. Would we go to the Mirage Park again, yes, but it would be better if there was a even number of nationalities, when we were there, there was only 30 brits, I would defiantly not put this hotel as a 5*, may be a top 3 or low 4. If you want a night club area donât go to Goynuk, this is a new and up coming area, there is a lot of building starting around Goynuk, the one thing I will say is the Turkish people are really friendly. I hope this short note will help anyone going there, the last thing I want to say is, Sarah, thank you for everything and we do miss you. Mark Jo and the Girls"
- Travel date: 18th August 2006
"Booked this holiday with Thomas Cook and went two weeks before Christmas. Initially booked half board, but upgraded to All Inclusive when at the hotel (take a tip - at that time, it cost us Â£12 per person per day to upgrade from half board, which worked out cheaper than booking all inclusive with the holiday companies). The hotel was lovely, well maintained and very clean. The facilities were great and the staff were lovely - working very long hours, but always happy to help. We felt there was a great choice when it came to mealtimes, both hot and cold dishes, and that it was always fresh. We especially liked the 'barbeques' where the chefs cooked outside in the sunshine. Our rep was great, very helpful and friendly, the only down side being she promised us money off vouchers when booking our next holiday with Thoms Cook which we didnt get (shame considering we are regular travellers). To summarise, this was one of the best hotels I've stayed in and when I visit Turkey again in winter this year, I will hope to go back to Mirage Park."
- Travel date: 19th May 2006
allocated on arrival and it was great
"We booked a last minute 'allocated 5* half board on arrival with Thomas cook. 2 adults and one six year old child for 1 week (Easter 06) The travel time to the hotel was about 45 minutes, but we were on our own in the bus - so no other drop offs on the way. It was a pleasant coastal journey. On checking in we were told we had to pay for all drinks etc, but breakfast and lunch were covered. We did not get a wrist band at that stage (which we should have). The red wrist bands designated All inclusive and the green were half board. You can apparently upgrade to all inclusive for Â£10 per person per day - we did this for the two adults, primarily to cover drinks. It was well worth it. We upgraded as soon as we heard about it on day 3 after our 'welcome meeting' with the rep. The food was fabulous - and it is great for vegetarians too, because every type of vegetable and salad you can think of was available. There were the normal things on offer every day (so pancakes, eggs, sausages, fruit and omlettes for breakfast), but also different breads, cheeses and meats if you prefer continental. Try the rose jam! There was little fish on offer as they have a fish restarant on site that charges extra - so i think that was a shame. There were far fewer British or english speaking people and apparently the resort is normally favoured by German and Russians. I think we went at the beginning of the season (weather still warm if a little cloudy), and so the hotel may not have been fully geared up for the numbers, as waiting for drinks at the dinner table was always a lengthy period, but you could always help yourself to water, tea, coffee and juice. The lobby area is clean, bright and comfortable - lots of comfy chairs and tables. It has a bar downstairs and there are lots of board games on tables which was a really good idea. the tropicana bar upstairs (mezzanine from the lobby) with nightly entertainment. From 8pm - 8.30 the miniclub do a little disco and then there are usually singers after that. It was ok, and created an ambiance... There is also 'animation' team and they do nightly shows at 9 in a mini theatre under the hotel complex. (although I won't rate it - it certainly wasn't geared to our sense of humour!) Our room was clean (cleaned and linen changed everyday). beach towels provided daily too, hairdryer, shave points and pump soaps at the sink and shower. Bins for toilet tissue as you can't flush things, but again - all kept very clean... Air conditioning - really pleasant and needed even at this time of year. Radio/music, tv and fridge in the room We didn't have a sea view, but the view of the mountains that are right behind the hotel was pretty fantstic too. There were three pools (one indoor and warm, small size) and two large ones outside, plus a smaller paddling pool. One pool had 3 tube slides and whilst at this time of year the water was pretty cold, they were fun.. Theres a gym, sauna, turkish bath area, activities such as volleyball and football. theres a 'mini club and play area for kids, and direct access to the beach which is right next to the kids club. there are a number of tennis courts - you have to pay 10 euros to rent rackets etc for an hour..and a football pitch on site too. We got a dolmus (little bus) to the next town Kemer (pronounced Kemma) for 2 turkish lira each (about 80p each) and there was a marina, lots of places to eat, and shops selling all sorts of designer brands leather goods (although I am not sure if they were genuine.) There wasn't much else around though. We did a turskish bath trip (Â£15 each via Thomas Cook) and that was fantastic - such an experience, it was like a Spa trip (3 hours of sauna, steam, swim, jacuzzi, exfoliate scrub, bubbles, facial and olive oil massage!) - well worth the money - the place was called Ottoman (I think they have a website if you check in a search engine). The Turkish bath experience was also available at the hotel, but it was about 25 euro's - and the hotel certainly didn't have the same standard of facilties as the Spa we went to. Husband had a turkish open razor shave on site at the hotel barbers for 5 Euros, which he said was Ok, but it wasn't as 'close' as he expected, and had to shave as normal the next day... We took Lira as the main currency, but you can also pay for things in Euro's (a lot of the prices are put in Euro's). This was my husband and sons first trip to Turkey (husband was not too sure wether he would like Turkey for some reason oblivious to me) - but we really enjoyed the resort, and would go back again, maybe a little later to ensure warmer weather, but that said.. we still got a bit of a tan from 2 really really hot days - bliss."
- Travel date: 22nd April 2006
Top traveller tips for Mirage Park Resort
"Hotel shop is much more expensive than local shops."
"for the staff to be nicer, to put on entertainment, for a better range of food at at dinner"
Mirage Park Resort is also called
- Majesty Resort Mirage Park
- Mirage Park Resort Hotel
- Mirage Park Resort