Four Seasons Hotel Istanbul at Sultanahmet
About Four Seasons Hotel Istanbul at Sultanahmet
- high speed internet in room
- free internet
- fitness center
- bar lounge
- business services
- wheelchair access
- room service
- air conditioning
- smoking rooms available
- dry cleaning
- meeting room
- non smoking rooms
- laundry service
- concierge desk
- flatscreen tv
- family rooms
- banquet room
- multilingual staff
- airport transportation
- breakfast buffet
- paid wifi
- free breakfast
- rooftop bar
- rooftop terrace
- private balcony
- breakfast available
- butler service
10 Traveller reviews from Holiday Watchdog
Four Seasons - for the ultimate hotel experience
"I cannot imagine that a hotel experience could get any better than this. The sights of Istanbul are incredible and so staying at the Four Seasons was the icing on the cake.
From my initial phone call to being escorted to the airline check-in desk for my departure from Istanbul the service was extraordinary.
The service was personal, confident and intelligent. I felt at home from the moment I arrived and was immediately at ease.
Our room was embarassingly large, surgically clean yet elegantly comfortable...with fresh flowers and chocolates on arrival. From our hotel room we could view the Blue Mosque from one window, Hagia Sophia from another and the Bosporus from a third
We had supper twice in the dining room, mixing our courses from the Local and International menus. The food is of a world class standard - too good really to want to eat anywhere else. The puddings alone are with the trip.
My only slight niggle was the the dining room service was maybe a little too efficient at breakfast - but then I was on holiday. Business travellers would maybe welcome the efficiency....I just wanted to linger longer!!
The stunning yet sensitive refurbishment of this historical property is a testament to those involved.
Other so called luxury hotels need to use the Four Seasons Hotel, Istanbul as their benchmark for service and comfort."
- Travel date: Thu 1st of February 2007
Amazing Hotel - Be Prepared to Pay!!
"This is a magnificent hotel; I truly could not find fault with anything as service and accommodations were superb. The location is perfect and close to everything youâd want to see. I could go on and on about this hotel but blah, blah, blahâ¦youâll read the same review from just about everyone because this hotel is so darn perfect! Although we had a reasonable rate on our room, we had no idea that food and beverages would be so expensive â we averaged over $1000 USD a day between the hotel room, food/beverages and the extras (which also includes town car pick-up/drop off at the airport which is highly recommended â you check-in to your room en-route so you donât have to stop at the front desk). Soda was in the $8-$10 range and wine from the lounge/restaurant was in the $16-$22 range; we couldnât get a bottle of wine for less than $110 euros. That said, I canât put a price tag on our memories from this hotel, so it was absolutely worth the steep Visa bill! One thing we didnât know (but found out the hard way) is that when walking up to the Haya Sofia/Blue Mosque/Topkapi Palace, you will probably encounter a well-dressed helpful gentleman who will give you tips on the local sites and walk with you to where you are headed â in return, he will expect you to come with him afterwards to a place of business to buy rugs or jewelry. Youâre better off paying one of the other well dressed gentlemen who will serve as a tour guide and will walk around with you for a set fee upfront (about $10-20 euros). Last note â the laundry service here is amazing; my husband had a dress shirt laundered and pressed â it came back looking better than when we bought it! Donât bother with any other hotel in Istanbul because this place is the best, just be prepared to pay!"
- Travel date: Tue 30th of January 2007
Top-notch hotel, but maybe not the most authentic experience
"The main thing that sets the Four Seasons Hotel apart from the competition is the level of service. Not only were we given a free upgrade to a deluxe room with a view of the Aya Sofia, but the staff could not have been more attentive to our needs. Fruit and water (particularly welcome!) were provided at regular intervals throughout the day, and a late check-out was no problem at all. This was never intrusive though, but made the stay very enjoyable indeed.
My major concern here is simply that the whole experience is not really very Turkish. Certainly the prices aren't very authentic, and you can't help feeling that you could be anywhere in the world. In fact, the only thing reminding you of your location was the view from the window!
More minor issues were that maintenance work was being carried out, and so the hotel was quite noisy during the day, though this never began before 10am. Also, the hotel has no pool, which is a real shame during summer months, and there are no tea/coffee facilities in the rooms.
Location-wise, the hotel could not be better. All the major sights are within ten minutes' walk, and there are plenty of restaurants to choose from in the local area.
Overall, this is clearly a top-notch hotel and the rooms are nicely furnished, comfortable and inviting. The service is excellent and quite welcome after the chaos of the Bazaar, but if you're looking for a more authentic experience (though perhaps less luxurious) then try some of the hotels down the hill, towards the Bosphorus."
- Travel date: Sat 20th of January 2007
"I can only really echo the previous reviews that this hotel is excellent in terms of location, decor and particularly service. Because it is quite small it also feels less corporate than many chain hotels. Couldn't fault it at all."
- Travel date: Wed 13th of December 2006
"Unbelievable luxury. Perfect accommodation. Perfect location. Outstanding cleanliness and charming staff. Antiques everywhere. Beautiful decor. Splendid food.
Hotel would satisfy Miss Fussy from Fussy Town.
No pool but it does not matter.
Costs a fortune but worth it all."
- Travel date: Tue 28th of November 2006
The ultimate in comfort and service...
"The Four Seasons Istanbul was hands down one of the top luxury hotels we've stayed in. My husband and I travel frequently and try to test out all the top hotels. We were on our honeymoon and stayed at the Cirigan Palace for a few nights and at the Four Seasons for a few nights. I can definately say they tried to give you 7 star service because we've stayed in many 5 star hotels and the service here blew any of the others away.
When we checked in, they upgraded us from the Four Seasons room to a 2 story suite which felt like we were staying in a beautiful house. We had top of the line honeymoon service - champagne, berries and cream, fruit bowls, rose petals, running hot baths, etc. etc. Each time we came back to the room it was restocked with bottles of drinking water downstairs and by the bedside. When we ordered room service, they let us know the exact minute it would arrive. Our room had plasma TV's, bathrobes, personalized stationary, L'Occitane bath products and the sheets and bedding were out of this world. We actually tried to find out where Four Seasons purchased them so we could ship them to the states. Not to forget the staff - what a wonderful group of people. Everyone was so helpful and curteous without being stuffy (can't stand stuffy hotels).
The only downfall of the hotel is the lack of a pool, which we love to have. On the same note, there is so much to do in Istanbul, it would be hard to sit by the pool anyway (but it would be a nice option). The Cirigan Palace had a pool and was a beautiful luxury hotel as well, but between the two I would choose Four Seasons if you want to be in walking distance to everything and if you want outstanding service that is worth the money you are paying. Many times we stay in luxury hotels and don't feel they were worth the money we spent. The Four Seasons Istanbul is worth the cost.
Please DO NOT miss a traditional turkish bath. What an amazing experience. Do it at one of the real bath houses (there is a great one on the way to the bazaar). Had we done it on the first night we arrived, we probably would have gone everyday.
If you can take a small 2 or 3 day side trip from Istanbul, we highly recommend flying (1 hour) to Cappadocia to experience the hot air ballooning there. We stayed in a cave hotel in Urgup for 3 nights (The Yunak Evleri Hotel) and hot air ballooned early one morning with Kapadokia Balloons - fabulous trip, wonderful people and one of the most interesting things we've ever done. The landscape is indescribable."
- Travel date: Wed 1st of November 2006
Superb Service and Unsurpassed Comfort
"My husband and I spent three days in Istanbul and decided to splurge on the Four Seasons Hotel. Our high expectations were met in every category--comfort, service, location, food and room. We were within walking distance of many of Istanbul's important sights. Upon arrival, we were immediately upgraded to a Deluxe Suite. Although we did not have a view of any of the historical sights, we awoke every morning to a wonderfully landscaped quiet courtyard. Our extra large suite included a full bath as well as an additional toilet and sink supplied with L'Occitaine amenities. Delicious chocolates, fresh fruit and bottled water were available and were replenished often. Beds and linens were comfy and inviting. Flat screen TVs, one in the bedroom, one in the living area and one in the bathroom made me feel like I was "Queen for a Day". All service personnel from doorman to concierge remembered our name throughout our stay and were happy to oblige our every whim. We ate dinner in the informal restaurant and were pleased with both quality and service (albeit pricey). Efficient housekeeping service even placed bookmarks inside our books. The hotel is gorgeous with beautiful floral arrangements, marble floors and lovely antique furniture. If you ever want to really splurge and enjoy the comfort of returning to an amazing hotel after a long day touring Istabul, I highly recommend the Four Seasons."
- Travel date: Fri 27th of October 2006
Perfect Location, Service
"From the moment we arrived until the moment we left, everything about the Four Seasons, Istanbul was lovely. We arrived by taxi on a drizzly Saturday afternoon, exhausted from our trans-atlantic journey. The doorman promptly made change for us to pay the taxi driver and discreetly checking our luggage tags, greeted us by name. We were escorted to the check in desk where in 30 seconds we had keys and were being taken to our room. Somehow, our luggage made it there ahead of us. While we had a standard room reserved we were upgraded to a lovely third floor room with fruit, bottled water and ice awaiting us.
The marble bathroom was huge with a tub, separate shower, double vanities, etc. The twice daily maid service was impeccable with mats being laid out at night by the beds with slippers, bookmarks placed in books, fruit and water refreshed daily, etc. Beds and linens (especially the towels) were top of the line. The breakfast buffet in the glass enclosed restaurant, set in the garden was fabulous with a large selection of both traditional Turkish and European breakfast items. We also dined at the restaurant one evening - the food was great. But we saved the best for last. The roof terrace bar was unbelievable with views of the Hagia Sophia, Blue Mosque and the Bosphorus. We spent every evening there at sunset just gazing and savoring a drink and complementary snacks. Watching the lights come on at the Hagia Sophia was a magical moment!"
- Travel date: Fri 20th of October 2006
"My wife and I just returned from a short break in Istanbul where we stayed for just 3 nights. I booked the Four Seasons after reading the rave reviews on this site, which made my expectations for the hotel even greater. Could it really be so good?
Well, yes. The staff were exceptional. Very attentive, courteous, helpful, but not at all overbearing or condescending as at some other 5 star hotels. This is without exception, every single one of them was brilliant. A big thumbs up to the management for picking such great people.
And the location is fab, right in the heart of the old town, so many great things within walking distance. We had lunch once in the restaurant which was great. Spa was awesome, very experienced personnel working there.
Definitely worthy of its various accolades such as best hotel in Europe. The rooms are comfortable with nice big beds, although the decor isn't very inspiring - not very creative there!
Anyway, we'll definitely be going back - love Istanbul, love the Turks, and love the hotel. Wish we were back there now!"
- Travel date: Wed 11th of October 2006
Spectacular Four Seaons Istanbul
"We recently returned from four days stay at the Four Seasons Istanbul and cannot stop raving about the experience. The hotel itself is beautiful and located steps from the most important sites in Istanbul: The Blue Mosque and the Aga Sofia. The rooms are beautifully furnished and the staff truly makes you feel a guest in a good friend's home. In fact, the doorman would greet us each evening with a "welcome home." While the hotel has a terrific restaurant, we preferred to end each evening with drinks and a light supper at the rooftop lounge, with its magical nightime views of both the Blue Mosque and the Aga Sofia. The Kempinski Ciragan Palace might have a better view of the Bosphorus, but it does not compare to the warmth and unpretentious service, no less the location of the Four Seaons. We can't wait to return to this wonderful hotel."
- Travel date: Sun 8th of October 2006